Soft Skills For The Professional Services Industry

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Soft Skills for the Professional Services Industry

Author : Andreas Creutzmann
Publisher : John Wiley & Sons
Page : 272 pages
File Size : 48,6 Mb
Release : 2022-05-04
Category : Business & Economics
ISBN : 9781119875543

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Soft Skills for the Professional Services Industry by Andreas Creutzmann Pdf

Soft Skills for the Professional Services Industry Auditors, accountants, lawyers, consultants, and other highly educated and trained professionals frequently hold impressive credentials and offer clients specialized expertise in complex areas. At the same time, these professionals understandably focus on the analytical and technical components of their jobs, sometimes to the point of excluding or ignoring important soft skills critical to the success of their careers and practices. In Soft Skills for the Professional Services Industry: Principles, Tasks, and Tools for Success, veteran auditor and entrepreneur Andreas Creutzmann delivers an essential discussion of often overlooked professional competencies that can mean the difference between career, engagement, and business success or failure. In the book, you’ll find accessible guidance on critical soft skills that can make a difference between fulfilment and success and failure on a professional and personal level. You’ll learn to handle the blending of home and the home office, how to effectively manage staff, how to market yourself and your firm, practical strategies for client and colleague communication, and how to find happiness in your day-to-day work. Each chapter stands alone and can be read in any order. They provide professionals with invaluable skills for navigating the modern—and digital—reality of work, showing you how to combine your professional education with the latest research and common sense on everything from client management to firm marketing. Soft Skills for the Professional Services Industry uses the field of auditing as a template and guide, but it is highly relevant to all skilled professionals – including lawyers, consultants, medical professionals, and others. The book is a must-read for any knowledge worker trying to add to their toolbox of practical skills. Critical guidance for practicing professionals on how to build often overlooked soft skills Most highly educated and trained professionals aren’t lacking in analytical or technical skills. Lawyers know the law, accountants understand double entry bookkeeping, and doctors know anatomy. However, many of us are less familiar with often overlooked—and equally essential—soft skills: client management, communication, staff and employee management, and others. In Soft Skills for the Professional Services Industry, accomplished auditor, entrepreneur, and consultant Andreas Creutzmann walks you through how to build critical competencies, from self-marketing to balancing work and life when your office is in your house. The book is made up of numerous, self-contained chapters that can be read in any order, and it demonstrates how to navigate increasingly digital and insistent professional demands on your time, effectively manage client and colleague relationships, and sell new clients on the services your firm offers. An essential roadmap to achieving personal and career success, Soft Skills for the Professional Services Industry is an indispensable resource for lawyers, doctors, accountants, auditors, and any other extensively skilled professional. It offers practical tools in functional areas that are frequently neglected in formal professional training.

Soft Skills for the Professional Services Industry

Author : Andreas Creutzmann
Publisher : John Wiley & Sons
Page : 278 pages
File Size : 47,6 Mb
Release : 2022-05-10
Category : Business & Economics
ISBN : 9781119875536

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Soft Skills for the Professional Services Industry by Andreas Creutzmann Pdf

Soft Skills for the Professional Services Industry Auditors, accountants, lawyers, consultants, and other highly educated and trained professionals frequently hold impressive credentials and offer clients specialized expertise in complex areas. At the same time, these professionals understandably focus on the analytical and technical components of their jobs, sometimes to the point of excluding or ignoring important soft skills critical to the success of their careers and practices. In Soft Skills for the Professional Services Industry: Principles, Tasks, and Tools for Success, veteran auditor and entrepreneur Andreas Creutzmann delivers an essential discussion of often overlooked professional competencies that can mean the difference between career, engagement, and business success or failure. In the book, you’ll find accessible guidance on critical soft skills that can make a difference between fulfilment and success and failure on a professional and personal level. You’ll learn to handle the blending of home and the home office, how to effectively manage staff, how to market yourself and your firm, practical strategies for client and colleague communication, and how to find happiness in your day-to-day work. Each chapter stands alone and can be read in any order. They provide professionals with invaluable skills for navigating the modern—and digital—reality of work, showing you how to combine your professional education with the latest research and common sense on everything from client management to firm marketing. Soft Skills for the Professional Services Industry uses the field of auditing as a template and guide, but it is highly relevant to all skilled professionals – including lawyers, consultants, medical professionals, and others. The book is a must-read for any knowledge worker trying to add to their toolbox of practical skills. Critical guidance for practicing professionals on how to build often overlooked soft skills Most highly educated and trained professionals aren’t lacking in analytical or technical skills. Lawyers know the law, accountants understand double entry bookkeeping, and doctors know anatomy. However, many of us are less familiar with often overlooked—and equally essential—soft skills: client management, communication, staff and employee management, and others. In Soft Skills for the Professional Services Industry, accomplished auditor, entrepreneur, and consultant Andreas Creutzmann walks you through how to build critical competencies, from self-marketing to balancing work and life when your office is in your house. The book is made up of numerous, self-contained chapters that can be read in any order, and it demonstrates how to navigate increasingly digital and insistent professional demands on your time, effectively manage client and colleague relationships, and sell new clients on the services your firm offers. An essential roadmap to achieving personal and career success, Soft Skills for the Professional Services Industry is an indispensable resource for lawyers, doctors, accountants, auditors, and any other extensively skilled professional. It offers practical tools in functional areas that are frequently neglected in formal professional training.

Marketing the Professional Services Firm

Author : Laurie Young
Publisher : John Wiley & Sons
Page : 339 pages
File Size : 43,5 Mb
Release : 2010-03-11
Category : Business & Economics
ISBN : 9781119995425

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Marketing the Professional Services Firm by Laurie Young Pdf

Professional services are estimated to be worth up to $700 billion worldwide, but as the market matures there is an urgent need for new marketing thinking for global players or small businesses alike. This book applies the core principles of strategic marketing to professional services for the first time, in an approach that is at once accessible and compelling. With case studies from a range of companies including J. Walter Thompson, market research companies, the ?big four? accounting firms, Headhunters, Interbrand and large US legal firms, it is intended to become the definitive book for effective strategic marketing in professional services.

Globalization of Professional Services

Author : Ulrich Bäumer,Peter Kreutter,Wolfgang Messner
Publisher : Springer Science & Business Media
Page : 274 pages
File Size : 41,6 Mb
Release : 2012-06-05
Category : Business & Economics
ISBN : 9783642291814

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Globalization of Professional Services by Ulrich Bäumer,Peter Kreutter,Wolfgang Messner Pdf

In the past, services had a strong local and national focus. Professional services were very likely to be independently and autonomously organized from country to country in order to cater to local needs and local legal requirements. This has since changed radically, and highly integrated business and delivery models around the globe have become the status quo in clients’ businesses and strategies. Serving clients on a global level requires professional services firms to adopt a structural change from local to distributed global sales and delivery. This book brings together many years of experience, current perspectives and future ideas of international business practitioners, academics, and market researchers. Along those lines it is structured into four parts. Part I “Winning Strategies and Innovative Ideas” lays the book’s foundation: it discusses core strategies behind the globalization movement and introduces the major paradigms and ideas. Part II “Successful Processes for Realization” provides solutions for how to establish successful processes for delivering global professional services. Part III “Inspired Talent Management” goes to the core of the professional services industry: attracting, developing, and keeping the right talent in the right locations. Finally, Part IV offers “Experiences and Case Studies” on all aspects related to successfully building a globalized professional services firm. In short, this handbook provides professional services firms and their clients alike with a sound foundation for responding strategically to fundamental global changes and turning them into business advantages. It offers a comprehensive perspective of why and how to successfully globalize a professional services firm.

A Practical Guide to Soft Skills

Author : Richard Almonte
Publisher : Routledge
Page : 171 pages
File Size : 53,9 Mb
Release : 2021-12-27
Category : Business & Economics
ISBN : 9781000506501

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A Practical Guide to Soft Skills by Richard Almonte Pdf

This accessible text looks at the range of soft skills sought after by employers and provides a practical guide to developing and effectively demonstrating these skills. Soft skills -- including communication, customer service, teamwork, problem solving, and personal management -- represent a major component of any worker's professional identity. This book analyzes major soft skills, including both inward-facing soft skills (how workers manage themselves to effectively perform their work) and outward-facing skills (how workers effectively interact with others and in groups). It explores how these skills are rooted in fundamental areas of liberal arts including interpersonal communication, psychology, and ethics. It provides an active learning pedagogy, including creative exercises and case studies through which students can assess their understanding of underlying concepts and their application in real-world situations. The book can be used as a supplement for communication, business, and career-oriented courses, and it will be of interest to individual students and junior professionals as well as career counselors, postsecondary instructors across the curriculum, and professionals in human resources and learning and development.

Mastering Soft Skills

Author : Julian Vyner
Publisher : Troubador Publishing Ltd
Page : 232 pages
File Size : 54,6 Mb
Release : 2018-04-17
Category : Business & Economics
ISBN : 9781788033763

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Mastering Soft Skills by Julian Vyner Pdf

This book shows that to succeed in professional services you need soft skills. These skills work hand in hand with your hard skills, your expertise and what you know, to make you a more effective Influencer, Persuader, Salesperson and eventually, Trusted Advisor. Mastering Soft Skills is the first book to:- Demonstrate why soft skills are so important in professional services- Categorize which specific hard and soft skills are critical to being a more effective influencer, persuader and salesperson respectively- Show how the skills help you build rapport, communicate well, create trust, be empathetic and master self control- Teach what you need to do to master them and get results People from many walks of life can benefit from these soft skills, but if you are selling to companies and your product offers little tangible advantage, or you work in professional services where people are part of the product, these soft skills are the difference that make the difference.

Modern Hotel Operations Management

Author : Michael Chibili
Publisher : Routledge
Page : 657 pages
File Size : 46,7 Mb
Release : 2017-10-03
Category : Business & Economics
ISBN : 9781351217293

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Modern Hotel Operations Management by Michael Chibili Pdf

A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials including student tests, a glossary and PowerPoint slides.

Develop Your Soft Skills for Success As a Consultant

Author : Don Wynn
Publisher : Unknown
Page : 186 pages
File Size : 50,7 Mb
Release : 2012-08-01
Category : Business & Economics
ISBN : 0615676758

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Develop Your Soft Skills for Success As a Consultant by Don Wynn Pdf

Having outstanding Technical Skills alone is not enough to guarantee success as a consultant. In order to reach the highest levels of the consulting profession, consultants must also have outstanding interpersonal skills. Developing those Soft Skills will help a good consultant become a great consultant! The goal of this book is to help people develop those interpersonal skills. This book will teach readers how to avoid making errors that will diminish their business reputations and it will do it in a way that is both entertaining as well as informative. The lessons learned in this book will help consultants become as effective as possible..

Digital Transformation of the Consulting Industry

Author : Volker Nissen
Publisher : Springer
Page : 442 pages
File Size : 45,5 Mb
Release : 2017-12-28
Category : Business & Economics
ISBN : 9783319704913

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Digital Transformation of the Consulting Industry by Volker Nissen Pdf

This book discusses the opportunities and conditions that digital technology provides to extend, innovate and differentiate the services offered by consulting companies. It introduces suitable artefacts like web-based consulting platforms, consulting applications, semantic technologies and tools for data mining and collaboration. Furthermore it examines concepts to evaluate the virtualization of consulting processes and showcases how solutions can be developed to blend traditional and digital consulting models. Presenting state-of-the-art research and providing a comprehensive overview of the methods and techniques needed for digital transformation in the consulting industry, the book serves as both a guide and a roadmap for innovative consulting companies.

The Hard Facts about Soft Skills

Author : Richard A. Celestin,Richard Anthony Celestin Esq
Publisher : Unknown
Page : 118 pages
File Size : 41,8 Mb
Release : 2018-05-09
Category : Business communication
ISBN : 1732234108

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The Hard Facts about Soft Skills by Richard A. Celestin,Richard Anthony Celestin Esq Pdf

Despite its name, soft skills are increasingly becoming the hard skills of today's professional world. It is not enough to be highly trained in technical skills without understanding and developing the softer, interpersonal, and relationship-building skills that are critical for professional growth. While technical, "harder" skills may present opportunities for you, it is your soft skills that will maintain those opportunities and provide avenues for new opportunities to present themselves. Your ability to identify and master these soft skills, ranging from critical thinking, dressing for success, networking and personal branding, are critical for achieving professional success. While these soft skills are often undervalued and/or not presented sufficiently to young professionals and pre-professionals, you will learn in this book that...Soft skills are anything but soft!

Essential Soft Skills for Lawyers

Author : Kim Tasso
Publisher : Unknown
Page : 192 pages
File Size : 48,9 Mb
Release : 2020-06-29
Category : Lawyers
ISBN : 1787423387

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Essential Soft Skills for Lawyers by Kim Tasso Pdf

This Special Report offers a research-based view into the importance of soft skills for modern lawyers and how law firms develop essential soft skills - whether to comply with SRA rules, to lead productive teams, to provide the best service to clients or to grow their practice. This report is the guide to developing the skills needed to get ahead and stay ahead in your legal career.

Soft Skills

Author : Sharma Prashant
Publisher : BPB Publications
Page : 305 pages
File Size : 52,5 Mb
Release : 2019-09-20
Category : Computers
ISBN : 9789388511681

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Soft Skills by Sharma Prashant Pdf

The Ultimate Guide to Unleash Your Potential Key features Book aims to be the Professional Guide, Coach and Mentor to all those who want to upgrade their soft skills to get a head-start in their careers. Book is designed to give all individuals the all-important personality development soft skills required by them to become successful and powerful personalities. Book has been designed to be a bridge between Academic Curriculum education and the Industry. Effective Communication and Personal Development training concepts given in this book impart knowledge that is geared towards enhancing their soft skillsDescriptionIs it Possible to get High-Impact Communication skills and Soft Skills in a very short period? Is there a way to build executive presence to get promotion, progress and visibility for your efforts from your leaders and recruiters? Can you develop mental strength, motivation & confidence to approach your lives with a positive mental attitude? Can you develop Emotional Intelligence and have meaningful relationships with everyone to live your dream life? Do you want learn from a corporate expert's 20+ years experience, so that you can avoid costly and time consuming mistakes and make the right decisions? Yes, through this book you can do all the above and more! Welcome to the ultimate guide to unleashing your potential. A Good professional needs to have strong Language skills. Recognizing this need, the book has a section in every chapter that highlights important words and Business phrases used in the corporate industry along with their meanings. The attached CD has all new content, essential soft skills training for life success. Through a series of videos, the author shares corporate tips and provides coaching for career advancement and realisation of personal goals. Hacks used for speed learning:Experts quotes learning milestones learning mastery: the essentials of the topic case in point: real world examples for application of the concepts illustrations and graphics knowledge check case studies applied knowledge based on the case studies business jargon and Start-up terminologies English vocabulary building What will you learnThis books aims to impart high-impact soft skills like executive presence, time management, public speaking, first impression, professionalism, etiquette, negotiation, job interview, group discussion, leadership, teamwork, communication, creativity, interpersonal skills, emotional intelligence, and much more. Who this book is forThrough this book, anyone wishing to develop powerful personalities will be able to choose and attain a career of their choice. They will develop well-rounded personalities; attain self-confidence and an ability to successfully overcome any challenge that life throws at them.Table of contents1. Soft Skills: An Overview2. Emotional Intelligence3. Self-Image Management4. Team Building and Cooperation5. Time Management and Goal Setting6. Communication Skills7. Verbal Communication Part 18. Verbal Communication-Part 29. Non-Verbal Communication10. Level 2: Career11. Level 3: Courtesy & Habits12. Resume Writing & Job Applications13. Group Discussions14. Personal Interview and Interactions15. Neuromarketing: The Art of Promoting Yourself About the authorPrashant SharmaLife Coach, Master Soft Skills Facilitator andBehavioral Trainer, Ed-Tech Entrepreneur Conducted his first training program in 1996 when he was invited by the New Delhi YMCA to lead a course in Public Speaking & Effective Communication. The Times of India too has recognized this achievement. Prashant has extensive expertise in mentoring leaders, inspiring professionals and has helped thousands of students realize their true potential. Prashant is a First Prize Diploma holder in Public Speaking from the Nazareth's Speakers Academy, Mumbai and a B.Com from the Sydenham College, Mumbai. Upon completion of his Masters in Management from the University of Massachusetts, USA, he returned to India to be part of the Indian post-liberalization story.

Soft Skill Competencies

Author : Lyle M. Spencer
Publisher : Scottish Council for Research
Page : 25 pages
File Size : 48,5 Mb
Release : 1983
Category : Ability
ISBN : 0901116351

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Soft Skill Competencies by Lyle M. Spencer Pdf

Soft Skills for Career Success

Author : V Bastin Jerome,Alagra Antony
Publisher : Educreation Publishing
Page : 202 pages
File Size : 46,9 Mb
Release : 2018-08-20
Category : Education
ISBN : 8210379456XXX

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Soft Skills for Career Success by V Bastin Jerome,Alagra Antony Pdf

The book "Soft Skills for Career Success" plays a vital role in the soft skill development and career success of young talents. Since most of the companies are giving more importance to soft skill of their employees, along with the technical skills, the topic soft skills become more important than ever. Today, as companies increasingly need to become more dynamic, interconnected and flexible, soft skills are critical. These skills important to fostering employee retention, improving leadership, and building a meaningful culture. The good news is that soft skills are learnable. This book covers all the topics related to the area soft skills, that you're sure to get some interesting nugget of wisdom from it. Each topic has a clear description which would enable the readers to comprehend easily. This book will also support young people in choosing rewarding and successful careers consistent with your personality and character. This book is an excellent tool for individuals preparing to look for or start new jobs, as well as individuals who are currently working but need to step back and evaluate their performance. It is a practical, helpful book about the employability skills which are absolutely necessary to attain glorious career success. The book style is challenging and playful, serious and engaging and a stepping stone to developing the soft skills indispensable to climb heights in one’s career.

Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy

Author : Gupta, Amar
Publisher : IGI Global
Page : 440 pages
File Size : 54,6 Mb
Release : 2008-03-31
Category : Business & Economics
ISBN : 9781599049731

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Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy by Gupta, Amar Pdf

"This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher.