Soft Skills Hard Results

Author : Anne Taylor
Publisher : Practical Inspiration Publishing
Page : 200 pages
File Size : 42,5 Mb
Release : 2020-01-23
Category : Business & Economics
ISBN : 9781788601382

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Soft Skills Hard Results by Anne Taylor Pdf

***BUSINESS BOOK AWARDS 2021 WINNER: SELF DEVELOPMENT BOOK OF THE YEAR*** Everyone says a great leader needs EQ, Emotional Intelligence, soft skills, blah, blah, blah. What does that even mean? Where do you start? Where’s the line for that on the P&L? You might think that business is all about facts and figures. You probably prefer it that way. The truth is that as uncertainty and business complexity increases, successful leaders need to embrace soft skills to get the best out of their people in a sustainable manner. In this succinct, no-nonsense approach, Anne Taylor shares: Key soft skills relevant for leadership and practical applications of how to use them every day drawn from real-life case studies Straightforward tools to better understand yourself, because your leadership starts with YOU Simple frameworks to communicate with others to get things done while building a stronger relationship with them (at the same time, how efficient!) Logical ideas you can try immediately with on-line support if you want it. All done in an easy to read, logical, organized manner for people who prefer facts and don’t consider themselves natural ‘people people.’In a direct yet professional manner, Anne combines the results-oriented focus from her extensive business background in Fortune 100 corporations with her passion for personal awareness and conscious choice to help you get better results through your people, fast. The Practical Principles in this book, when applied, practiced and honed, can improve your effectiveness, impact and bottom-line results.

Author : Dr. R. Krishnamurthi, Ph.D.,
Publisher : Notion Press
Page : 162 pages
File Size : 53,5 Mb
Release : 2024-04-11
Category : Self-Help
ISBN : 9798893229387

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7 Soft Skills for Hard Results by Dr. R. Krishnamurthi, Ph.D., Pdf

Relationship happens when there is a need fulfillment. You will have a lasting relationship with this book as it will fulfill many of your skill needs. Be hard on the assessments, practices, exercises, and activities to build soft skills to produce hard results. This book will help you bridge the gap between knowing and doing. Definitely, the book will achieve that as it contains many activities, tools, and cases. Seven soft skills, chosen after a lot of debates and deliberations, will make you a peak performer. The skills presented lucidly make reading an exciting experience. Discover. Develop. Deliver.

Author : Fiona Dent,Mike Brent
Publisher : Pearson UK
Page : 177 pages
File Size : 41,8 Mb
Release : 2012-09-07
Category : Business & Economics
ISBN : 9780273761204

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The Leader's Guide to Influence by Fiona Dent,Mike Brent Pdf

The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed. A Leader’s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want. Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners. Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to: Increase your confidence and impact. Communicate more effectively. Learn different tools, techniques and approaches when working with different types of people. Listen and question effectively. Develop rapport and empathy. Give better feedback. Deal with difficult situations and cope with conflict.

Author : Mike Brent,Fiona Dent
Publisher : Pearson UK
Page : 265 pages
File Size : 53,5 Mb
Release : 2013-10-31
Category : Business & Economics
ISBN : 9780273780373

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The Leader's Guide to Managing People by Mike Brent,Fiona Dent Pdf

Author : Tom Bird,Jeremy Cassell
Publisher : Pearson UK
Page : 158 pages
File Size : 45,8 Mb
Release : 2017-02-09
Category : Business & Economics
ISBN : 9781292120010

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The Leader's Guide to Presenting by Tom Bird,Jeremy Cassell Pdf

Presentations are an inevitable part of a leader's day to day. They are fundamental to delivering information, motivating staff and building relationships. The Leader's Guide to Presenting is a highly practical guide to delivering engaging and influential presentations. From informal to formal settings, you'll discover how persuasion, influence and communication are critical to your own impact, the motivation and engagement of others and, ultimately, the success of your organisation. How to present when the stakes are high How to structure your message to gain agreement How to deliver with maximum impact and get the outcome you want How to pitch for success and handle difficult conversations

Author : Kerrie Fleming
Publisher : Pearson UK
Page : 195 pages
File Size : 47,8 Mb
Release : 2016-01-20
Category : Business & Economics
ISBN : 9781292083070

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The Leader's Guide to Emotional Agility (Emotional Intelligence) by Kerrie Fleming Pdf

The Leader’s Guide to Emotional Agility takes a new approach to emotional intelligence in action and translates it into critical skills that every leader needs to get the most out of themselves and their people. It outlines 8 steps for achieving emotional agility and resilience: Step 1: Becoming authentic Step 2: Becoming self-aware Step 3: Becoming aware of others Step 4: Using the emotions Step 5: Understanding the emotions Step 6: Managing your own emotions Step 7: Managing the emotions of others Step 8: Mindfulness for leaders The chapters, underpinned with scientific research, offer real-life illustrations from leaders facing real challenges and triumphs, as well as exercises, case studies, tips and strategies to put these steps into action. It also includes a self-assessment at the start of the book to help you find out how emotionally agile you already are. This straight-talking guide is the ultimate guide for busy managers wanting hard advice on how to deal with the softer side of business life.

Author : Lee Gardenswartz,Jorge Cherbosque,Anita Rowe
Publisher : Nicholas Brealey
Page : 228 pages
File Size : 48,8 Mb
Release : 2010-10-16
Category : Psychology
ISBN : 9780891062998

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Emotional Intelligence for Managing Results in a Diverse World by Lee Gardenswartz,Jorge Cherbosque,Anita Rowe Pdf

Harness the power of emotions - so you can leverage differences, build engaged teams, and create healthier organizations Whether you work group stretches from here to Dubai or can easily meet in a conference room down the hall, anger and frustration are easy to come by when others don't do things your way, follow directions, or respond the way you think they should. But when emotions manage workplace relationships, the result is conflict, disengagement, and low morale. Emotional Intelligence for Managing Results in a Diverse World delivers a novel prescription for managing effectively in today's workplace: Use the dynamic principles of EQ plus insights from the author's pioneering diversity work to increase your competence in managing emotions and enhance your effectiveness in work, relationships, and life. The book also gives you the know-how to use this approach in coaching and developing others to help them be more successful on the job.

Author : Fiona Dent,Mike Brent
Publisher : Pearson UK
Page : 186 pages
File Size : 48,7 Mb
Release : 2015-09-08
Category : Business & Economics
ISBN : 9781292074375

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The Leader's Guide to Coaching & Mentoring by Fiona Dent,Mike Brent Pdf

The Leader’s Guide to Coaching & Mentoring is a highly practical handbook that helps managers get the most out of their people. It includes grounded advice on the practicalities of both coaching and mentoring – such as how to structure a session – as well as core content on: · The skills required for coaching and mentoring, including listening, questioning, observing body language, challenging and affirming · The established processes for coaching and mentoring, such as GROW, relational coaching, reverse mentoring and solution-focused coaching · The scenarios in which coaching and mentoring skills are particularly appropriate, for example, coaching under-performers, coaching star performers and coaching for career development There is also a handy section on the 10 pitfalls to avoid when coaching or mentoring. Written in the no-nonsense and engaging style of the other Leader’s Guide books, this is the best tool on the market for managers wanting to coach their people to optimum performance. 'In this hands-on book, Mike and Fiona highlight the real difference between conventional management and effective leadership: management is a profession, while coaching is much wider; it encourages social interaction and a focus on human relationships at work. That’s what new generations expect and respect.' Laurent Choain, Chief People & Communication Officer, Mazars Group 'It’s not always easy for managers to recognise what real coaching is, let alone its value. This book makes a compelling case for the Manager as Coach and contains real, usable examples of how to go about it.' Ian Johnston, Chief Executive, Dubai Financial Services Authority

Author : Simon Horton
Publisher : Pearson UK
Page : 297 pages
File Size : 49,8 Mb
Release : 2016-04-05
Category : Business & Economics
ISBN : 9781292112824

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The Leader's Guide to Negotiation by Simon Horton Pdf

PLAY ON YOUR TERMS Negotiation is THE core business skill. It is fundamental to everything we do that involves other people, whether that’s asking for a raise, pitching an idea or deciding who gets the coffee. The Leader’s Guide to Negotiation is a highly practical guide to getting the most out of your business interactions, whilst building stronger relationships to boot. From achieving win-win outcomes to problem-solving and building trust, it equips you with failsafe strategies for conducting successful and positive negotiations. ‘An entertaining, immediately useful book that goes beyond advocating for win-win – Simon Horton shows us how to get there.’ Adam Grant, Wharton Professor and New York Times bestselling author of Give and Take ‘Reading this book has made me think about how I negotiate and I have learned a lot... If you want to benefit your relationships while improving your business, then this is worth studying.’ Simon Woodroffe, founder of Yo!

Author : Patricia Pulliam Phillips,Jack J. Phillips,Rebecca Ray
Publisher : Association for Talent Development
Page : 328 pages
File Size : 55,7 Mb
Release : 2020-08-04
Category : Business & Economics
ISBN : 9781950496648

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Proving the Value of Soft Skills by Patricia Pulliam Phillips,Jack J. Phillips,Rebecca Ray Pdf

A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.

Author : Audrey Tang
Publisher : Pearson UK
Page : 207 pages
File Size : 40,7 Mb
Release : 2021-01-19
Category : Self-Help
ISBN : 9781292331270

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The Leader's Guide to Resilience by Audrey Tang Pdf

The Leader’s Guide to Resilience is your essential toolkit to build authentic strength within your business, so you can thrive in a changing and challenging world. Resilience is the core of growth and regrowth. It is what contributes most to the advancement of your organisation and your role as leader. Your personal resilience, and that of your teams, organisation and broader community network, must be actively nurtured to give you the tools to face anything that comes your way. This book will give you clear, effective and adaptable methods to initiate your first steps in building resilience, as well as advanced practical ways to refine, develop and future-proof your progress once on the path. Whatever life throws at you, resilience will help you bounce back. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Author : Audrey Tang
Publisher : Pearson UK
Page : 188 pages
File Size : 41,7 Mb
Release : 2018-12-14
Category : Self-Help
ISBN : 9781292248424

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The Leader's Guide to Mindfulness by Audrey Tang Pdf

The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed. For leaders wanting to use proven mindfulness strategies and tools to unlock top performance and results. The Leader’s Guide to Mindfulness is a highly practical guide to help you focus your attention on the present so you and your organisation can perform more effectively. With emphasis on the “why” and the “how” of mindfulness, you’ll discover how to reap the performance benefits and also learn how to use mindfulness to become an emotionally agile leader. Through a combination of ground rules, practical exercises, case studies and no-nonsense advice, you’ll discover how mindfulness can help you and your organisation to: Improve wellbeing and resilience Improve relationships Improve collaboration Improve creativity and innovation Improve decision making and problem-solving

Author : Mo Bunnell
Publisher : PublicAffairs
Page : 304 pages
File Size : 51,6 Mb
Release : 2018-09-11
Category : Business & Economics
ISBN : 9781610399593

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The Snowball System by Mo Bunnell Pdf

Mo Bunnell's comprehensive system will help you win more clients, build stronger relationships, and bring in more business. If you're good at doing something, and you need to connect with paying clients in order to keep doing it, this book is for you. There are more of us out there than you might think--from professionals like lawyers and consultants to big company account managers and freelancers of all stripes. And this book will teach you how to sell yourself without selling your soul. In The Snowball System, Mo Bunnell offers powerful and proven tools for business development. Whether you are gregarious or introverted, whether you are a part of a small startup or a massive multinational, Bunnell's science-based system is effective and efficient, and easily adapted into your day-to-day work. With The Snowball System, you will not only succeed at growing your business, you'll learn to enjoy doing the activities that drive that growth. You'll be happier, and so will your clients.

Author : Elisabet Hearn,Mandy Flint
Publisher : Pearson UK
Page : 342 pages
File Size : 55,7 Mb
Release : 2019-04-09
Category : Business & Economics
ISBN : 9781292243788

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The Leader's Guide to Impact by Elisabet Hearn,Mandy Flint Pdf

Things move fast. Leaders need to create impact in each moment, to not lose that moment. Creating impact is a positive, powerful and authentic way to demonstrate you’re taking charge, get more from your team and drive business results. But to succeed, you need to create the impact you WANT and need rather than relying on what you HAVE. The Leader’s Guide to Impact will show leaders how to create the impact that will help them connect with others in a respectful way, to create trust, get others to listen to them, influence effectively, drive results and much more. And most importantly, the book will also show leaders how to do it in an authentic way that supports your reputation and brand effectively. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Author : Graham Waller,George Hallenbeck,Karen Rubenstrunk
Publisher : Harvard Business Press
Page : 231 pages
File Size : 42,9 Mb
Release : 2010
Category : Business & Economics
ISBN : 9781422166376

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The CIO Edge by Graham Waller,George Hallenbeck,Karen Rubenstrunk Pdf

Sure, It leaders need technological savvy and business acumen to understand and contribute to their company's goals. But the best of them possess a far more potent ability: They forge superior working relationships companywide to collaboratively deliver business results. --