Storytelling For User Experience

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Storytelling for User Experience

Whitney Quesenbery,Kevin Brooks
Storytelling for User Experience Book PDF

Author : Whitney Quesenbery,Kevin Brooks
Publisher : Rosenfeld Media
Page : 298 pages
File Size : 43,5 Mb
Release : 2010-04-01
Category : Computers
ISBN : 9781933820033

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Storytelling for User Experience by Whitney Quesenbery,Kevin Brooks Pdf

We all tell stories. It's one of the most natural ways to share information, as old as the human race. This book is not about a new technique, but how to use something we already know in a new way. Stories help us gather and communicate user research, put a human face on analytic data, communicate design ideas, encourage collaboration and innovation, and create a sense of shared history and purpose. This book looks across the full spectrum of user experience design to discover when and how to use stories to improve our products. Whether you are a researcher, designer, analyst or manager, you will find ideas and techniques you can put to use in your practice.

Storytelling in Design

Anna Dahlström
Storytelling in Design Book PDF

Author : Anna Dahlström
Publisher : "O'Reilly Media, Inc."
Page : 385 pages
File Size : 54,7 Mb
Release : 2019-12-12
Category : Computers
ISBN : 9781491959374

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Storytelling in Design by Anna Dahlström Pdf

With the wide variety of devices, touch points, and channels in use, your ability to control how people navigate your well-crafted experiences is fading. Yet it’s still important to understand where people are in their journey if you’re to deliver the right content and interactions atthe right time and on the right device. This practical guide shows you how storytelling can make a powerful difference in product design. Author Anna Dahlström details the many ways you can use storytelling in your projects and throughout your organization. By applying tried-and-tested principles from film and fiction to the context of design and business, you’ll learn to create great product experiences. Learn how the anatomy of a great story can make a difference in product design Explore how traditional storytelling principles, tools, and methods relate to key product design aspects Understand how purposeful storytelling helps tell the right story and move people into action Use storytelling principles to tell, sell, and present your work

Agile UX Storytelling

Rebecca Baker
Agile UX Storytelling Book PDF

Author : Rebecca Baker
Publisher : Apress
Page : 150 pages
File Size : 41,8 Mb
Release : 2017-08-19
Category : Business & Economics
ISBN : 9781484229972

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Agile UX Storytelling by Rebecca Baker Pdf

Learn how to use stories throughout the agile software development lifecycle. Through lessons and examples, Agile UX Storytelling demonstrates to product owners, customers, scrum masters, software developers, and designers how to craft stories to facilitate communication, identify problems and patterns, refine collaborative understanding, accelerate delivery, and communicate the business value of deliverables. Rebecca Baker applies the techniques of storytelling to all facets of the software development lifecycle—planning, requirements gathering, internal and external communication, design, and testing—and shows how to use stories to improve the delivery process. What You'll Learn Craft stories to facilitate communication within the project team and with stakeholders Leverage stories to identify problems and patterns, accelerate delivery, and communicate business value Apply storytelling techniques to all stages of the SDLC Marshal user stories to focus requirements gathering and ensure a consistent message Who This Book Is For All SDLC and UX roles: product owners, customers, scrum masters, software developers, and UX designers

The User's Journey

Donna Lichaw
The User s Journey Book PDF

Author : Donna Lichaw
Publisher : Rosenfeld Media
Page : 160 pages
File Size : 42,7 Mb
Release : 2016-03-22
Category : Design
ISBN : 9781933820361

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The User's Journey by Donna Lichaw Pdf

Like a good story, successful design is a series of engaging moments structured over time. The User’s Journey will show you how, when, and why to use narrative structure, technique, and principles to ideate, craft, and test a cohesive vision for an engaging outcome. See how a “story first” approach can transform your product, feature, landing page, flow, campaign, content, or product strategy.

Lean UX

Jeff Gothelf,Josh Seiden
Lean UX Book PDF

Author : Jeff Gothelf,Josh Seiden
Publisher : "O'Reilly Media, Inc."
Page : 205 pages
File Size : 53,6 Mb
Release : 2016-09-12
Category : Business & Economics
ISBN : 9781491953570

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Lean UX by Jeff Gothelf,Josh Seiden Pdf

UX design has traditionally been deliverables-based. Wireframes, site maps, flow diagrams, content inventories, taxonomies, mockups helped define the practice in its infancy.Over time, however, this deliverables-heavy process has put UX designers in the deliverables business. Many are now measured and compensated for the depth and breadth of their deliverables instead of the quality and success of the experiences they design. Designers have become documentation subject matter experts, known for the quality of the documents they create instead of the end-state experiences being designed and developed.So what's to be done? This practical book provides a roadmap and set of practices and principles that will help you keep your focus on the the experience back, rather than the deliverables. Get a tactical understanding of how to successfully integrate Lean and UX/Design; Find new material on business modeling and outcomes to help teams work more strategically; Delve into the new chapter on experiment design and Take advantage of updated examples and case studies.

Global UX

Whitney Quesenbery,Daniel Szuc
Global UX Book PDF

Author : Whitney Quesenbery,Daniel Szuc
Publisher : Elsevier
Page : 262 pages
File Size : 48,6 Mb
Release : 2011-11-09
Category : Computers
ISBN : 9780123785916

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Global UX by Whitney Quesenbery,Daniel Szuc Pdf

Chapter 1: The Start of the Journey Chapter 2: It's a New World Chapter 3: Culture and UX Chapter 4: Building Cultural Awareness Chapter 5: Global Companies and Global Strategies Chapter 6: Effective Global Teams Chapter 7 -- Research in the Field Chapter 8 -- Bringing it Home Chapter 9 -- Design for a Global Audience Chapter 10 -- Delivering ValueThe start of the journey -- It's a new world -- Culture and UX -- Building your cultural awareness -- Global companies and global strategy -- Effective global teams -- Research in the field -- Bringing it home -- Design for a global audience -- Delivering value.

Tragic Design

Jonathan Shariat,Cynthia Savard Saucier
Tragic Design Book PDF

Author : Jonathan Shariat,Cynthia Savard Saucier
Publisher : "O'Reilly Media, Inc."
Page : 220 pages
File Size : 55,6 Mb
Release : 2017-04-19
Category : Computers
ISBN : 9781491923566

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Tragic Design by Jonathan Shariat,Cynthia Savard Saucier Pdf

Bad design is everywhere, and its cost is much higher than we think. In this thought-provoking book, authors Jonathan Shariat and Cynthia Savard Saucier explain how poorly designed products can anger, sadden, exclude, and even kill people who use them. The designers responsible certainly didn’t intend harm, so what can you do to avoid making similar mistakes? Tragic Design examines real case studies that show how certain design choices adversely affected users, and includes in-depth interviews with authorities in the design industry. Pick up this book and learn how you can be an agent of change in the design community and at your company. You’ll explore: Designs that can kill, including the bad interface that doomed a young cancer patient Designs that anger, through impolite technology and dark patterns How design can inadvertently cause emotional pain Designs that exclude people through lack of accessibility, diversity, and justice How to advocate for ethical design when it isn’t easy to do so Tools and techniques that can help you avoid harmful design decisions Inspiring professionals who use design to improve our world

Vr Ux

Casey Fictum
Vr Ux Book PDF

Author : Casey Fictum
Publisher : Unknown
Page : 102 pages
File Size : 51,9 Mb
Release : 2016-05-14
Category : Human-computer interaction
ISBN : 1533273022

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Vr Ux by Casey Fictum Pdf

Recently updated for 2017! If you're looking to get into VR design, UX or storytelling, this is your first stop. It's a lean 100+page approach to the roots of a VR experience based on the current technology stack. You'll learn the basics, some advanced tips, and the problems that are still pending in the VR UX community. Top 50 book in Product Design in 2016 Featured on the list of VR UX resources provided by uxofvr.com

User Story Mapping

Jeff Patton,Peter Economy
User Story Mapping Book PDF

Author : Jeff Patton,Peter Economy
Publisher : "O'Reilly Media, Inc."
Page : 324 pages
File Size : 55,7 Mb
Release : 2014-09-05
Category : Business & Economics
ISBN : 9781491904886

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User Story Mapping by Jeff Patton,Peter Economy Pdf

User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features. Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you’re attempting to build and why. Get a high-level view of story mapping, with an exercise to learn key concepts quickly Understand how stories really work, and how they come to life in Agile and Lean projects Dive into a story’s lifecycle, starting with opportunities and moving deeper into discovery Prepare your stories, pay attention while they’re built, and learn from those you convert to working software

Smashing UX Design

Jesmond J. Allen,James J. Chudley
Smashing UX Design Book PDF

Author : Jesmond J. Allen,James J. Chudley
Publisher : John Wiley & Sons
Page : 608 pages
File Size : 47,5 Mb
Release : 2012-05-03
Category : Computers
ISBN : 9780470970621

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Smashing UX Design by Jesmond J. Allen,James J. Chudley Pdf

The ultimate guide to UX from the world’s most popular resource for web designers and developers Smashing Magazine is the world′s most popular resource for web designers and developers and with this book the authors provide the ideal resource for mastering User Experience Design (UX). The authors provide an overview of UX and User Centred Design and examine in detail sixteen of the most common UX design and research tools and techniques for your web projects. The authors share their top tips from their collective 30 years of working in UX including: Guides to when and how to use the most appropriate UX research and design techniques such as usability testing, prototyping, wire framing, sketching, information architecture & running workshops How to plan UX projects to suit different budgets, time constraints and business objectives Case studies from real UX projects that explain how particular techniques were used to achieve the client's goals Checklists to help you choose the right UX tools and techniques for the job in hand Typical user and business requirements to consider when designing business critical pages such as homepages, forms, product pages and mobile interfaces as well as explanations of key things to consider when designing for mobile, internationalization and behavioural change. Smashing UX Design is the complete UX reference manual. Treat it as the UX expert on your bookshelf that you can read from cover-to-cover, or to dip into as the need arises, regardless of whether you have 'UX' in your job title or not.

User Experience Design

Smashing Magazine
User Experience Design Book PDF

Author : Smashing Magazine
Publisher : Smashing Magazine
Page : 134 pages
File Size : 45,8 Mb
Release : 2012
Category : User-centered system design
ISBN : 9783943075236

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User Experience Design by Smashing Magazine Pdf

User Experience (UX) can be strongly influenced by behavioral factors such as emotions, beliefs, preferences and even cultural backgrounds. Being aware of this, Web designers keep developing strategies to improve the overall UX with the help of storytelling, tools for problem solving, relationship engineering and costumer service improvement. This Smashing eBook User Experience Design provides you with insights on how to improve your website based on the most important UX principles. TABLE OF CONTENTS - Why User Experience Cannot Be Designed - Design Is About Solving Problems - A Design Is Only As Deep As It Is Usable - Designing The Well Tempered Web - Better User Experience With Storytelling Part 1 - Better User Experience With Storytelling Part 2 - Relationship Engineering Part 1 - Relationship Engineering Part 2 - Taking A Customer From Like To Love: The UX Of Long Term Relationships - Idiots, Drama Queens And Scammers: Improving Customer Service with UX

The User Experience Team of One

Leah Buley
The User Experience Team of One Book PDF

Author : Leah Buley
Publisher : Rosenfeld Media
Page : 265 pages
File Size : 49,5 Mb
Release : 2013-07-09
Category : Business & Economics
ISBN : 9781933820897

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The User Experience Team of One by Leah Buley Pdf

The User Experience Team of One prescribes a range of approaches that have big impact and take less time and fewer resources than the standard lineup of UX deliverables. Whether you want to cross over into user experience or you're a seasoned practitioner trying to drag your organization forward, this book gives you tools and insight for doing more with less.

UX Redefined

Johannes Robier
UX Redefined Book PDF

Author : Johannes Robier
Publisher : Springer
Page : 121 pages
File Size : 48,5 Mb
Release : 2015-09-15
Category : Business & Economics
ISBN : 9783319210629

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UX Redefined by Johannes Robier Pdf

Customers consider many crucial factors, even subconsciously, when purchasing a product or engaging a service provider, consequently building a sense of trust which is decisive towards their user experience through to customer experience. This book helps companies understand how to structurally develop, communicate, and promote reasons for customers to buy products and services, starting from the psychological basis of communicating information and moving on to methodical applications. It is based on a psychological perspective in understanding the customers’ reasons to believe in product or service offerings; promotes a way towards simplicity of business anchoring on emotion and experience; helps learn the tactics of systematic persuasion.

See What I Mean

Kevin Cheng
See What I Mean Book PDF

Author : Kevin Cheng
Publisher : Rosenfeld Media
Page : 216 pages
File Size : 42,8 Mb
Release : 2012-11-15
Category : Design
ISBN : 9781933820859

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See What I Mean by Kevin Cheng Pdf

If you're an executive, designer, product manager, marketer, or engineer, communication is part of your work. Using images and text in unique ways, comics can engage readers in ways traditional methods can't. In See What I Mean, you'll learn how to create comics about your products and processes without an illustrator—just like Google, eBay, and Adobe do.

Think Like a UX Researcher

David Travis,Philip Hodgson
Think Like a UX Researcher Book PDF

Author : David Travis,Philip Hodgson
Publisher : CRC Press
Page : 296 pages
File Size : 42,9 Mb
Release : 2023-07-26
Category : Computers
ISBN : 9781000910353

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Think Like a UX Researcher by David Travis,Philip Hodgson Pdf

Think Like a UX Researcher will challenge your preconceptions about user experience (UX) research and encourage you to think beyond the obvious. You’ll discover how to plan and conduct UX research, analyze data, persuade teams to take action on the results and build a career in UX. The book will help you take a more strategic view of product design so you can focus on optimizing the user’s experience. UX Researchers, Designers, Project Managers, Scrum Masters, Business Analysts and Marketing Managers will find tools, inspiration and ideas to rejuvenate their thinking, inspire their team and improve their craft. In this newly revised Second Edition, the authors have added six new essays that look at how UX research methods have changed in the last few years, why remote methods should not be the only tools you use, what to do about difficult test participants, how to improve your survey questions, how to identify user goals when you can’t directly observe users and how understanding your own epistemological bias will help you become a more persuasive UX researcher. Key Features Provides a dive-in-anywhere book that offers practical advice and topical examples. Includes thought triggers, exercises and scenarios to test your knowledge of UX research. Features workshop ideas to build a development team’s UX maturity. Discusses war stories from seasoned researchers to show you how UX research methods can be tailored to your own organization.