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Author : Dean Tjosvold
Publisher : Reading, Mass. ; Don Mills, Ont. : Addison-Wesley Publishing Company
Page : 220 pages
File Size : 41,7 Mb
Release : 1991
Category : Business & Economics
ISBN : UOM:39076001032270
Author : Sam Blank
Publisher : McFarland
Page : 233 pages
File Size : 47,5 Mb
Release : 2020-01-17
Category : Business & Economics
ISBN : 9781476637907
Conflict in business and personal relationships is inevitable--much of the success of companies depends on how well they respond to it. Developing rapport, collaboration and cooperation hinges on positive conflict management strategies that stimulate innovation and growth where companies can look for solutions to common issues and needs. Conflict management can address dysfunctional outcomes that result in job stress, less effective communication and a climate of distrust, where working relationships are damaged and job performance reduced. Organizations must minimize and resolve internal and external conflicts to remain vibrant and profitable. Drawing on examples from a wide range of corporate experiences, this volume provides role-playing scenarios, checklists, tables and research studies to help employees, managers and owners better comprehend the dynamics of conflict in every interaction.
Author : Carsten K W De Dreu,Evert Van de Vliert
Publisher : SAGE
Page : 244 pages
File Size : 43,7 Mb
Release : 1997-11-24
Category : Business & Economics
ISBN : 0761950915
Challenging the common belief that conflict in groups and organizations should be prevented or resolved to maintain or enhance performance, Using Conflict in Organizations offers an alternative perspective by presenting the increasing knowledge on how conflict can enhance individual achievement, the quality of group decision-making and productivity in organizations. Part One provides a general framework which links conflict management to performance and shows how this relationship can be understood. The second and third parts develop and illustrate this framework in a series of thematic chapters. Part Two focuses on performance following intragroup conflict, covering topical areas such as dissent, groupthink a
Author : Carsten K W De Dreu,Evert Van de Vliert
Publisher : SAGE
Page : 242 pages
File Size : 46,7 Mb
Release : 1997-11-24
Category : Business & Economics
ISBN : 0761950915
This text is unique in looking at the positive effects of conflict in groups and organizations. The book is able to provide a general theoretical framework and a sharp focus on thematic issues.
Author : Ana Alice Vilas Boas
Publisher : BoD – Books on Demand
Page : 198 pages
File Size : 52,5 Mb
Release : 2018-08-01
Category : Business & Economics
ISBN : 9781789235043
In this book, we learn about organizational conflict, highlighting different perspectives of conflict resolution and conflict management in different settings and areas, as well as different theoretical views on this subject. The authors from Norway, Estonia, Nigeria, Israel, USA, Slovakia, Turkey, Finland, Uruguay, and Italy bring ideas, studies, findings, and experiences to enhance our knowledge in the field of organizational conflict. The book is divided into two sections, and their respective chapters refer to two different perspectives of study. The first section covers Conceptual Frameworks on Organizational Conflict, considering management and conflict resolution, conflict in organizations as an indicator for organizational values, organizational trust as a conflict management tool, conflicts and social capital, and team conflict in complex adaptive systems. The second section deals with Empirical Studies on Organizational Conflict, emphasizing research on conflict resolution from the perspective of managers and project teams, resistance to change and conflict of interest, conflicts as a springboard for Metallica's success, drivers of innovation deployment affecting marketing relationships, and impacts of national culture on the use of bonuses for teamwork. Thus, we consider this book will be of interest to readers with a diverse group of interests in different specialties such as management, social psychology, education, law, and sociology.
Author : M. Afzalur Rahim
Publisher : Routledge
Page : 410 pages
File Size : 50,8 Mb
Release : 2017-07-12
Category : Business & Economics
ISBN : 9781351507271
After much debate by business professionals, organizational conflict is now considered normal and legitimate; it may even be a positive indicator of effective organizational management. Within certain limits, conflict can be essential to productivity. This book contributes to the investigation of organizational conflict by analyzing its origins, forms, benefits, and consequences. Conflict has benefits: it may lead to solutions to problems, creativity, and innovation. In contrast, little or no conflict in organizations may lead to stagnation, poor decisions, and ineffectiveness. Managing Conflict in Organizations is a vigorous analysis of the rational application of conflict theory in organizations. Conflict is inevitable among humans. It is a natural outcome of human interaction that begins when two or more social entities engage one another while striving to attain their own objectives. Relationships among people or organizations become incompatible or inconsistent when two or more of them desire a similar resource that is in short supply; when they do not share behavioral preferences regarding their joint action; or when they have different attitudes, values, beliefs, and skills. This book examines these root causes of organizational conflict and offers constructive perspectives on its consequences.
Author : M. Afzalur Rahim
Publisher : Praeger
Page : 368 pages
File Size : 43,9 Mb
Release : 1989-01-12
Category : Business & Economics
ISBN : UOM:39015013412815
An important contribution to the literature of organizational behavior and communication, this volume explores the strategies and issues involved in conflict management. The contributors represent a variety of academic disciplines and their treatment of the subject is both comprehensive and multidisciplinary in nature. Taking as their focus the premise that certain types and levels of conflict can have positive consequences, the authors present an in-depth look at the techniques available to manage conflict within organizations and groups, between individuals, and among nations. The volume is divided into five major sections, each addressing a particular aspect of conflict management. In Part One, the contributors look at organization conflict, examining issues such as interpersonal conflict on the job, the nature of destructive criticism, and different styles of handling conflict. The second section addresses the critical relationship between communication and conflict with separate chapters devoted to communications theory, divorce mediation, the role of argumentation in bargaining, and bargaining strategies. Subsequent sections discuss negotiation and mediation, while the final section provides an integrated perspective on conflict management theory and practice. Each section begins an introductory essay that sets the following papers in context, making this an ideal set of readings for courses in organizational behavior, resources management, and communications.
Author : David Cowan
Publisher : Personhood Press
Page : 216 pages
File Size : 43,7 Mb
Release : 2003
Category : Business & Economics
ISBN : 1932181113
Exploring the role of conflict in organisations, this book helps managers, employees, and organisations come to grips with all types of conflict. Conflict is discussed as a likely result of human interaction, and the key purpose of this program is to assist people in effectively and productively managing and taking advantage of these inevitable conflict situations. A self-contained training curriculum around which an entire organisational conflict management program can be built, this book is designed for use as a guide to harnessing and taking advantage of the enormous energy associated with conflict, and is loaded with activities designed to reinforce and build on the understandings developed and to provide plenty of opportunity to practice what has been learned. Activities can be used to facilitate formal training with individuals, in work groups, or for personal use.
Author : Thomas N. Duening
Publisher : Business Expert Press
Page : 180 pages
File Size : 48,9 Mb
Release : 2016-03-28
Category : Business & Economics
ISBN : 9781631573262
Positive psychology and positive organizational scholarship have begun to have an impact on the enterprise. It is important for organizational leaders at all levels to understand this powerful new framework. This volume brings together a wide range of organizational scholars who have derived implications from positive research for the modern enterprise. Engaging topics from leadership, to self-esteem, and to conflict resolution, this book provides practical tools, actions, and processes that can be used to create positive organizations.
Author : Patricia Elgoibar,Martin Euwema,Lourdes Munduate
Publisher : Springer
Page : 230 pages
File Size : 52,7 Mb
Release : 2016-06-24
Category : Psychology
ISBN : 9783319314754
This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations. Offering a multidisciplinary perspective on trust and conflict management in organizations, the book draws from diverse fields such as organizational psychology, business, law, industrial relations and sociology. It examines the often encountered breaches of trust between management and organized workers, and the resulting destructive social conflicts, social actions, strikes or dramatic business decisions. Its focus is on trust and conflict management at the organizational level in an industrial relations context: that of employee representatives and management. The book introduces a new theoretical approach: the Tree of Trust, designed to analyse and mediate the interconnected levels of trust and distrust in industrial relations. It presents case studies and practical recommendations to build trust and constructive conflict management in the organizations, and illustrates these by means of experiences from different countries around the globe.
Author : Mary Scannell
Publisher : McGraw Hill Professional
Page : 240 pages
File Size : 44,7 Mb
Release : 2010-05-28
Category : Business & Economics
ISBN : 9780071743662
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author : Liane Davey
Publisher : Page Two
Page : 0 pages
File Size : 43,6 Mb
Release : 2019-03-26
Category : Business & Economics
ISBN : 9781989025208
More productivity. Less drama. It all starts with a healthy conflict culture. In the modern workplace, conflict has become a dirty word. After all, conflict is antithetical to teamwork, employee engagement, and a positive company culture. Or is it? The truth is that our teams and organizations require conflict to get things done. But we avoid conflict and build up conflict debt by deferring and dodging the difficult decisions. Our organizations are paying the price - oming less productive, less innovative, and less competitive. Individuals are paying, too - suffering from overwhelming workloads, endless drama, and sleepless nights. In The Good Fight, Lane Davey shows you how to create the productive conflict your organization needs to get along and get stuff done. Drawing on her twenty-year career as an advisor to the C-Suite, Davey shares real-world examples and practical tools you and your team can use to handle even the most contentious conflicts as allies - instead of adversaries. Filled with strategies you will use again and again, The Good Fight is an essential field guide for leaders at all levels.
Author : Craig E. Runde,Tim A. Flanagan
Publisher : John Wiley & Sons
Page : 325 pages
File Size : 44,9 Mb
Release : 2012-11-27
Category : Business & Economics
ISBN : 9781118417225
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.
Author : Craig E. Runde,Tim A. Flanagan
Publisher : John Wiley & Sons
Page : 261 pages
File Size : 42,6 Mb
Release : 2008-06-23
Category : Business & Economics
ISBN : 9780470189474
Understanding how to cool down, slow down, and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team. With this book, your team and its members will gain a deeper understanding of how conflict emerges and how to respond in ways that will leverage conflicts to their advantage. Team members will learn the importance of establishing a safe team climate, agreeing on processes to guide interactions, and use of constructive communication skills in order to develop a conflict competent team. As the authors say, conflict is not to be avoided, but embraced and explored. This often results in new, previously unimagined opportunities, solutions and results. The authors include stories, interviews, and examples that provide entertaining and thought provoking insights. They dedicate one chapter to techniques and processes for addressing team conflict that has gone awry. Runde and Flanagan also include useful tips and tools for assessing your team?s current state of conflict competence and suggestions for addressing the challenges of today?s virtual and geographically dispersed teams.
Author : Robert E. Quinn
Publisher : Berrett-Koehler Publishers
Page : 169 pages
File Size : 40,8 Mb
Release : 2015-08-24
Category : Business & Economics
ISBN : 9781626565630
Beholden to accepted assumptions about people and organizations, too many enterprises waste human potential. Robert Quinn shows how to defy convention and create organizations where people feel fully engaged and continually rewarded, where both individually and collectively they flourish and exceed expectations. The problem is that leaders are following a negative and constraining “mental map” that insists organizations must be rigid, top-down hierarchies and that the people in them are driven mainly by self-interest and fear. But leaders can adopt a different mental map, one where organizations are networks of fluid, evolving relationships and where people are motivated by a desire to grow, learn, and serve a larger goal. Using dozens of memorable stories, Quinn describes specific actions leaders can take to facilitate the emergence of this organizational culture—helping people gain a sense of purpose, engage in authentic conversations, see new possibilities, and sacrifice for the common good. The book includes the Positive Organization Generator, a tool that provides 100 real-life practices from positive organizations and helps you reinvent them to fit your specific needs. With the POG you can identify and implement the practices that will have the greatest impact on your organization. At its heart, the book helps leaders to see new possibilities that lie within the acknowledged realities of organizational life. It provides five keys for learning to be "bilingual"--speaking the conventional language of business as well as the language of the positive organization. When leaders can do this, they are able to make real and lasting change.
