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The COO Revolution by Rich Phillips,Kramer Reeves,Peter Fingar Pdf
What do CEOs now demand of their COOs? The reinvention of customer-facing processes for moments of truth. Did you ever wonder about the replacement for Apple's legendary CEO, Steve Jobs? It was the COO, Timothy Cook. What? The chief operating officer became the CEO of one of the most profitable companies in history? Cook joined Apple in 1998, and is credited with pulling Apple out of manufacturing by closing factories and warehouses around the world. This helped the company reduce inventory levels and streamline its supply chain to match the efficiency of Dell, dramatically increasing margins. Cook has been quoted as saying, "You kind of want to manage it like you're in the dairy business. If it gets past its freshness date, you have a problem." Cook exemplifies the new reality of "intelligent business operations" in the customer-driven enterprise that operates in the "now." This book connects the dots between the COO and the Chief Marketing Officer (CMO) in a way that is unusual and powerful. The book asserts that the primary role of the modern COO should be that of delivering customer experiences that delight! While traditional back-office functions will certainly not go away, the book encourages COOs to pivot and also focus on the front office. This expanded role is made possible by the many principles and technologies discussed in the book. This new-found ability to leverage smarter process management can transform your business into a dynamic, real-time, customer-driven enterprise.
Author : Lisa Taylor,Fern Lebo Publisher : University of Toronto Press Page : 243 pages File Size : 42,5 Mb Release : 2019-01-01 Category : Business & Economics ISBN : 9781487500825
The definitive guide to maximizing workforce value, The Talent Revolution exposes work-life longevity as the most influential driver transforming today's workplace - a competitive edge for organizations smart enough to capitalize on it. This is a first - a book that positions older workers as revolutionaries and reveals how organizations that engage employees across all life stages will outperform their competitors. With clarity and specificity, it describes new models, debunks commonly held myths about older workers, demolishes justifications for traditional structures and attitudes, and builds the case for a reset that will help smart companies profit from their intergenerational workforce. Through case studies, metrics, strategies, and tactics, The Talent Revolution explores the impact of workforce demographics on the future of work and provides new, actionable strategies for turning an aging workforce into a competitive advantage.
Advisor of Leadership at Google and former vice president of leadership at LinkedIn claims that the biggest driver of motivation is the chance to serve a larger purpose beyond our careers and ourselves, rather than salary, benefits, bonuses, or other material incentives; companies that are able to successfully focus their people, their teams, and their culture around meaning outperform their competition. Fred Kofman's approach to leadership has little to do with the standard practices taught in business school and traditional books. Bringing together economics and business theory, communications and conflict resolution, family counseling and mindfulness mediation, Kofman argues in The Meaning Revolution that our most deep-seated, unspoken, and universal anxiety stems from our fear that our life is being wasted--that the end of life will overtake us when our song is still unsung. Material incentives--salary and benefits--account for perhaps 15 percent of employees' motivation at work. The other 85 percent is driven by a need to belong, a feeling that what we do day in and day out makes a difference, that how we spend our time on earth serves a larger purpose beyond just ourselves. Kofman claims that transcendental leaders, wherever they are in the hierarchy, are able to put aside their self-interests and help others to feel connected with others on a team or in an organization on a great mission and part of an ennobling purpose. He argues that every organization involved in work that is nonviolent and non addictive has what he calls an "immortality project" at its core. And the challenge for leaders is to identify and expand on that core, to inspire all stakeholders to take part.
'It was the most providential escape yet. It will probably have the effect of making them think that I am even more mysterious than they believe me to be, and that is saying a good deal.' Michael Collins knew the power of his persona, and capitalised on what people wanted to believe. The image we have of him comes filtered through a sensational lens, exaggerated out of all proportion. We see what we have come to expect: 'the man who won the war', the centre of a web of intelligence that 'brought the British Empire to its knees'. He comes to us as a mixture of truth and lies, propaganda and misunderstanding. The willingness to see him as the sum of the Irish revolution, and in turn reduce him to a caricature of his many parts, clouds our view of both the man and the revolution. Drawing on archives in Ireland, Britain and the United States, the authors question our traditional assumptions about Collins. Was he the man of his age, or was he just luckier, more brazen, more written about and more photographed than the rest? Despite the pictures of him in uniform during the last weeks of his life, Collins saw very little of the actual fight. He was chiefly an organiser and a strategist. Should we remember him as a master of the mundane rather than the romantic figure of the blockbuster film? The eight thematic, highly illustrated chapters scrutinise different aspects of Collins' life: origins, work, war, politics, celebrity, beliefs, death and afterlives. Approaching him through the eyes of contemporaries and historians, friends and enemies, this provocative book reveals new insights, challenging what we think we know about him and, in turn, what we think we know about the Irish revolution.
The Stowaway is at once a thrilling maritime adventure and a thought-provoking morality tale based on real-life events. The novel begins in the spring of 1996 when Rodolfo Miguel, a bosun on the Taiwanese container ship Maersk Dubai, discovers a hungry and frightened pair of Romanian stowaways. He presents them to his officers, fully expecting that they’ll be put to work or else dropped off at the nearest port. Instead, he and his fellow Filipino crewmen watch in silent horror as the Romanians are cast overboard in a flimsy raft only to disappear beneath the ship’s wake. The Stowaway moves seamlessly between two storylines. Aboard the Maersk Dubai, Rodolfo and his crewmen must deal with the emotional trauma of what they’ve seen – as well as grapple with how to act on what they know. The atmosphere on the ship grows increasingly tense as fear, anxiety and paranoia grip the Filipino sailors. Trapped witnesses to a crime, they wonder whom they can trust and whether they themselves will meet with the same fate as the stowaways. Meanwhile, a nineteen-year-old Romanian named Daniel Pacepa heads out on a nail-biting adventure from Bucharest to Algeciras. Poor, brave and full of youthful indiscretion, Daniel is desperate to stow away on a ship and head to a better life in America. Along the way, he meets another Romanian named Gheorghe and together they perform cheap labour, pose as evangelical Christians and do whatever it takes to find their way to the Spanish port of Algeciras. Eventually the two stories merge when Daniel and Gheorghe sneak onto the ill-fated Maersk Dubai. One man is killed, the other discovered by Rodolfo. Once again, the Filipino crewmen find themselves faced with an excruciating moral dilemma. Do they risk their own personal safety to save the life of a complete stranger? All of the scenes involving the Filipino sailors are as close to the truth as Robert Hough could manage based on exhaustive interviews with the crewmen as well as on their letters and journals. Though Hough invented the Romanians’ land adventure, he based the story on considerable research, including interviews with Romanian-Canadians who had lived under the Ceausescu regime. Hough was widely praised for the deft way in which he mixes fact and fiction in The Stowaway. The critics were also unanimous in their admiration for the novel’s ability to seduce with suspense while at the same time posing profound issues for the reader to ponder. “This is a powerful novel that artfully combines the vivid, breathless pacing of the best adventure stories with the moral and metaphysical depth of the best literary fiction,” said Quill & Quire. And from the Vancouver Sun: “Harnessing the force of fiction and the weight of history, Hough has created a powerful, deeply human masterpiece out of tragedy and inhumanity.”
Riding Shotgun by Nathan Bennett,Stephen A. Miles Pdf
The role of Chief Operations Officer is clearly important. In fact, it has been argued that the number two position is the toughest job in a company. COOs are typically the key individuals responsible for the delivery of results on a day-to-day, quarter-to-quarter basis. They play a critical leadership role in executing the strategies developed by the top management team. And, in many cases, they are being groomed to be—or are actually being tested as—the firm's CEO-elect. Despite all this, the COO role has not received much attention. Riding Shotgun: The Role of the COO provides a new understanding of this little-understood role. The authors—a scholar and a consultant—develop a framework for understanding who the COO is, why a company would want to create this position, and the challenges associated with successful performance in the COO role. Drawing heavily on a number of first-person accounts from CEOs and other top executives in major corporations, the authors have developed a set of strategies or principles to inform individuals who aspire to serve in such a position. The executives who share their experiences in this book are from some of the most established and important companies in today's economy: AirTran; American Standard Companies; Amgen; Adobe Systems, Inc.; Autodesk, Inc; eBay; Heidrick & Struggles; InBev; Kohlberg Kravis Roberts & Company; Mattel, Inc; Motorola; PepsiCo; Raytheon Company; Starbucks; and many others. Excerpts from the Book: On focusing on success "The primary goal I set for myself on how I define what success looks like for me is am I working at a company that matters? Am I working with somebody who I think affects positive change? Am I providing a benefit to my family? Am I enjoying myself? Why would I put a limitation on my enjoyment? There is an old view on Wall Street that says, 'They love you until they don't.' I am going to stay happy until I am not."—Dan Rosensweig, COO Yahoo! On the relationship between the CEO and COO "Deep down, you have to trust each other and you have to like each other. If you don't like each other, and/or don't trust each other, it may work, kind of, but it will be at a fifty percent level at best."—Craig Weatherup, Director, Starbucks, and former Chairman, Pepsi On the challenges of transitioning into the COO role "If you can't conceptualize the strategic objectives or help drive that or participate in that, I don't think you are going to succeed. But, equally, if you can't translate that into an executable plan, you are not going to succeed either."—Shantanu Narayen, COO, Adobe Systems Additional Quotes: "Miles & Bennett tackle an important and drastically under-researched area: the role, personalities, fit and success factors of COOs. We've seen several COOs who have been total winners, but it's striking how different the models of success can be depending on role, personal competencies, business situation/cycle/type, team strengths, and CEO strengths. The authors have done a very nice job of tying all of this together."—Jim Williams, Partner, Texas Pacific Group "The lessons reported in this book will be very useful to Boards, Heads of Human Resources and CEOs as they consider succession planning and organizational design."—Dale Morrison, President & Chief Executive Officer, McCain Foods Limited "The job of COO is becoming more important as companies and their boards look internally for succession alternatives. One question they face: Will the organization continue to run as the number 2 becomes the number 1? Riding Shotgun will help answer this and many more questions about the COO role in today's corporate structure."—John Berisford, Senior Vice President, Human Resources, The Pepsi Bottling Group "The COO plays a critical leadership role in most businesses, but its particularly true in the natural resources industry. Getting the right person on board and making sure that they are set up for success is critical. The information presented in this book is long overdue and will certainly help CEOs and Boards successfully design and implement the COO position."—Charles (Chip) Goodyear, Chief Executive Officer, BHP Billiton "With the recent emphasis on enterprise performance and CEO succession planning, this book is a must-read for board members and executives who want to drive leadership capability and ensure sustained performance in their companies."—Carlos Cardoso, Chief Executive, Kennametal Inc. "Under a weak CEO, the job is nothing short of agony. Under a great CEO, the COO's job is the best in the world-grounded in execution and performance metrics."—Paula Rosput Reynolds, President and Chief Executive Officer, Safeco Corp. "The takeaways in this book are critical to anyone whose work touches that of the COO—CEOs, boards, top managers—COOs themselves. That said, a great deal of the lessons herein will help any one more effectively manage their relationship with their boss or their number two—wherever they sit in an organization."—Kevin Cox, Executive Vice President, Human Resources and Quality, American Express Financial Services, Inc. "What makes for a successful relationship between the CEO and chief operating officer? Why do there seem to be so many examples where it just doesn't work as intended? Miles and Bennett offer well thought through perspectives on the factors which influence the success or failure of the chief operating officer role in today's corporation, supported by candid interviews with a number of well-known leaders. The result is a highly readable book which will help those considering creating such a role to go into it with their eyes wide open."—Lucien Alziari, Senior Vice President, Human Resources, Avon Products, Inc. For more information, please visit the Riding Shotgun website.
Revolutionaries, Rebels and Robbers by Pascale Baker Pdf
This volume delivers a comprehensive study of banditry in Latin America and of its cultural representation. In its scope across the continent, looking closely at nations where bandit culture has manifested itself forcefully – Mexico (the subject of the case study), the Hispanic south-west of the United States, Argentina, Brazil, Venezuela and Cuba – it imagines a ‘Golden Age’ of banditry in Latin America from the mid-nineteenth century to the 1940s when so-called ‘social bandits’, an idea first proposed by Eric Hobsbawm and further developed here, flourished. In its content, this work offers the most detailed and wide-ranging study of its kind currently available. Contents Introduction: The Idea of a Golden Age of Latin American Banditry 1850-1950 1. The Figure of the Bandit in History, Culture and Social Theory 2. Mexico: The Myth of the Bandit Nation 3. Mexico’s Classic Bandit Narrative: Los de abajo 4. Beyond Mexico I: Bandit Cultures in Latin America 5. Beyond Mexico II: Chicano Bandit Cultures Conclusion
Encyclopedia of Sports Management and Marketing by Linda E. Swayne,Mark Dodds Pdf
This four-volume set introduces, on the management side, principles and procedures of economics, budgeting and finance; leadership; governance; communication; business law and ethics; and human resources practices; all in the sports context. On the marketing side this reference resource explores two broad streams: marketing of sport and of sport-related products (promoting a particular team or selling team- and sport-related merchandise, for example), and using sports as a platform for marketing non-sports products, such as celebrity endorsements of a particular brand of watch or the corporate sponsorship of a tennis tournament. Together, these four volumes offer a comprehensive and authoritative overview of the state of sports management and marketing today, providing an invaluable print or online resource for student researchers.
Dreaming Revolution usefully employs current critical theory to address how the European novel of class revolt was transformed into the American novel of imperial expansion. Bradfield shows that early American romantic fiction - including works by William Godwin, Charles Brockden Brown, James Fenimore Cooper, and Edgar Allan Poe - can and should be considered as part of a genre too often limited to the Nineteenth-century European novel. Beginning with Godwin's Caleb Williams, Bradfield describes the ways in which revolution legitimates itself as a means of establishing Political consensus. For European revolutionaries like Godwin or Rousseau, the tyranny of the king must be replaced by the more indisputable authority of human reason. In other words, democratic revolution makes people free to investigate the same truths and arrive at the same democratic conclusions. In the American novel, however, the Enlightenment's idealized pursuit of abstract truth becomes restructured as a pursuit of abstract space. Instead of revealing knowledge, Americans explore further territories, manifest destiny, limitless regions of the yet-to-be-colonized and the still-to-be-known. In a spirited discussion of works by Brown, Cooper and Poe, Bradfield argues that Americans take the class dynamics of the European psychological novel and apply them to the American landscape, reimagining psychological spaces as geographical ones. Class distinctions become refigured in terms of the common people's pursuit of a meaning vaster than themselves - a meaning which leads them to imagine the always expanding body of colonial America. However, since class conflict is never successfully eliminated or forgotten, the memory of class struggle always reemerges in the narrative like a half-repressed dream of politics. In Dreaming Revolution, Bradfield reveals and interprets these dreams, opening these American novels to a richer and more rewarding reading.
If you want to become a more effective and appreciated leader, improving the knowledge of all the technical areas and traits that the role of COO embraces, then keep reading. The Chief Operating Officer is the second-in-direction to the CEO. It supervises all tasks and guarantee that groups progress in the direction of accomplishing the business objectives. The COO will give initiative and vital vision to the organisation. It will bring operational, administrative, and authoritative methodology, revealing structures and activity controls to the organization. The COO will adequately convey and encourage development among the official group and all representatives. It is a crucial position of authority that will drive results, prod development, and increment the general proficiency of the company. Driving the organization's working capacities to outperform consumer loyalty and maintenance and company objectives. Controlling organization costs and acquainting strategic activities with address robbery and different misfortunes. Checking solicitations, money taking care of techniques accounting and bank processes. Specifically, the chapters of this book cover the following topics among others: What are a COO and his role in an organization? Why a Coo is so important List of management dictionary and definitions Become a Coo: How, Role, strategy, etc. List and explanation of the Coo character traits How to win: daily habits, mindset, ability, etc. for success List of disciplines Technical areas: finance, human resources, operations, governance, risks, legal, compliance, communications, public relations, etc Relationship with the board of directors Coo VS CEO Features of the Coo of the future in the digital economy Practical insight Shortlist of Coo case success stories So, if you need a practical handbook that covers all the strategies, roles, risks, technical areas, future aspects, practical insight and traits should be in the COO, this book is for you.Scroll up to the top of the page and click the "Buy Now" button. The secret of you success is one click away!
Tableau historique et politique des pertes que la révolution et la guerre ont causées. Historical and political survey of the losses sustained by the French nation, in population, agriculture, colonies, manufactures, and commerce, in consequence of the revolution and the present war. From the French ... To which is added, a supplement by Sir Francis d' IVERNOIS Pdf
Structural Reform in Japan by Eisuke Sakakibara Pdf
In this unusually candid book, Japan's former top financial diplomat asserts the urgent need for wholesale structural reform to revitalize the long-stagnant Japanese economy. Eisuke Sakakibara, whose influence over global currency markets earned him the nickname of "Mr. Yen," envisions a social and economic revolution that encompasses all sectors of Japanese society. Whereas previous analyses of Japanese policies of the past decade focus narrowly on such issues as nonperforming assets and deregulation, Sakakibara provides a new perspective. Japan's economic problems are structural, rather than cyclical, according to Sakakibara. Profitable investment opportunities are hard to find in the dysfunctional corporate sector, where costs are high and income continues to decline. The country's entrenched power elite—the Liberal Democratic Party, the bureaucracy, and vested interest groups—are threatened by reform efforts. It will be difficult to restore economic health to Japan until its political leaders are able to break the grip of this "iron triangle" and implement aggressive, widespread reforms. This book furthers the understanding that structural reform or new institution building in Japan needs an all-encompassing approach that includes the various sectors of Japanese society and the economy. Only with this kind of understanding can pragmatic and meaningful structural reform in Japan be implemented.
This book presents some of the most interesting iPhone and iPad games, along with stories of the people behind these games. It describes hundreds of titles, including well-known games and hidden games, and provides insight into the development of games for the iOS platform.
