The Cross Cultural Communication Trainer S Manual

Author : John Cutler
Publisher : Routledge
Page : 394 pages
File Size : 54,8 Mb
Release : 2018-06-13
Category : Business & Economics
ISBN : 9781351892131

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The Cross-Cultural Communication Trainer's Manual by John Cutler Pdf

The global market means that many organizations now have offices, affiliates, suppliers, call centres, clients and customers in a wide range of countries and cultures. Employees at a variety of levels are expected to have as good skills in cross-cultural working as in any other key competency. The Cross-Cultural Communication Trainer's Manual provides a complete toolkit for the trainer/facilitator needing to design and deliver cross- or inter-cultural training, for both mono- and multicultural audiences. Volume One: Designing Cross-Cultural Training The first volume in this two-volume set opens with an outline of useful information on cross-cultural training content, design and delivery. This is followed by a series of readings that flesh out many of the concepts important for trainers and learners alike and provide important facts, theory and practical background on an area in question. They can be used as a basis for facilitator presentations or given to learners as reading exercises. The manual concludes with (1) a series of action planning activities to help consolidate what learners have experienced and (2) evaluation forms for assessing and evaluating the effectiveness of any cross-cultural training events. The Appendix offers outline designs for seven half-day, one-day and two-day workshops using activities from Volume Two: Activities for Cross-Cultural Training along with a detailed bibliography. Volume Two: Activities for Cross-Cultural Training With 80 activities (covering skills such as understanding culture and differences, stereotypes, cultural self-awareness, cultural influences, barriers to communication) this varied and imaginative collection is a must-have resource for anyone involved in cross- or inter-cultural training. The collection concludes with a detailed bibliography of further reading and references.

Author : JOHN CUTLER
Publisher : Unknown
Page : 128 pages
File Size : 55,7 Mb
Release : 2005-12-30
Category : Electronic
ISBN : 0566086026

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THE CROSS-CULTURAL COMMUNICATION TRAINER'S MA by JOHN CUTLER Pdf

Author : Frank R. Oomkes,Richard H. Thomas
Publisher : Gower Publishing Company
Page : 355 pages
File Size : 52,6 Mb
Release : 1992
Category : Social Science
ISBN : 0566027410

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Cross-cultural Communication by Frank R. Oomkes,Richard H. Thomas Pdf

Author : Frank R. Oomkes,Richard H. Thomas
Publisher : Gower Publishing Company, Limited
Page : 374 pages
File Size : 50,9 Mb
Release : 1992
Category : Communication
ISBN : IND:30000044433690

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Developing Cross-cultural Communication by Frank R. Oomkes,Richard H. Thomas Pdf

Author : Valerie Yates,Elisa Christmas,Pete Wilson,National Centre for Industrial Language Training
Publisher : Unknown
Page : 290 pages
File Size : 47,9 Mb
Release : 1982
Category : Communication
ISBN : OCLC:476447608

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Cross-cultural Training by Valerie Yates,Elisa Christmas,Pete Wilson,National Centre for Industrial Language Training Pdf

Author : Pierre Casse
Publisher : Unknown
Page : 304 pages
File Size : 49,9 Mb
Release : 1981
Category : History
ISBN : STANFORD:36105038919457

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Training for the Cross-cultural Mind by Pierre Casse Pdf

This handbok was developed to help trainers and consultants train others in intercultural experiences and in "culture shock" through numerous exercises and activities. Secondary-Adult.

Author : Richard W. Brislin,Tomoko Yoshida
Publisher : SAGE
Page : 235 pages
File Size : 53,6 Mb
Release : 1994-03-11
Category : Language Arts & Disciplines
ISBN : 9780803950757

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Intercultural Communication Training by Richard W. Brislin,Tomoko Yoshida Pdf

This unique handbook provides an organizational framework for planning and establishing intercultural communication training programs. Drawing from intercultural communication and cross-cultural training, this guide emphasizes those aspects of training that explicitly involve face-to-face communication. The approaches covered apply to any situation where good personal relations and effective communication need to be established with people from different cultural backgrounds.

Author : Donna M. Stringer,Patricia A. Cassiday
Publisher : Nicholas Brealey
Page : 228 pages
File Size : 54,5 Mb
Release : 2009-06-16
Category : Business & Economics
ISBN : 9780983955870

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52 Activities for Improving Cross-Cultural Communication by Donna M. Stringer,Patricia A. Cassiday Pdf

Exercises to facilitate effective communication across a wide range of cultural differences Communication styles and patterns differ vastly among people from different cultures. Every culture has a "communication style norm" and when that style mixes with another, stereotypes and misperceptions arise. 52 Activities for Improving Cross-Cultural Communication explores cross-cultural communication issues with an eye toward increasing understanding and effectiveness. 52 Activities for Improving Cross-Cultural Communication is a practical trainer's manual that includes applications from many sectors, such as business, diversity, cross-cultural fields, and from many trainers in the U.S., Europe, Asia, the Middle East and Latin America. Exercises are organized according to audience, time required to perform and the risk level for participants, a unique feature created by the authors, and are easily adaptable to the user's particular need and situation. Many of the exercises are written with instructions that address requirements for a specific audience (e.g., gender or generation). There is something for everyone: those who like hands-on, practical activities; those who prefer experiential exercises; and those who learn best through reflection.

Author : Sana Reynolds,Deborah Valentine
Publisher : Prentice Hall
Page : 0 pages
File Size : 41,5 Mb
Release : 2004
Category : Intercultural communication
ISBN : 0130497843

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Guide to Cross-cultural Communication by Sana Reynolds,Deborah Valentine Pdf

The goal of this book is to help busy professionals communicate across cultures by promoting cross-cultural understanding and fostering communication with foreign-born employees or employers. Brief, practical, and reader-friendly, it provides new insights on cultural requirements not taught in sales training manuals.Guide to Cross-Cultural Communicationis a handy reference with information pertinent to negotiations, business writing, and speaking with those from diverse cultural backgrounds, with business-related examples throughout.Essential reading for those interested in understanding and improving intercultural communication both inside and outside their organizations; especially managers, executives, and other business professionals who must communicate in an increasingly multicultural workplace.

Author : Gayle Cotton
Publisher : John Wiley & Sons
Page : 256 pages
File Size : 53,5 Mb
Release : 2013-03-18
Category : Business & Economics
ISBN : 9781118420423

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Say Anything to Anyone, Anywhere by Gayle Cotton Pdf

The five steps to successful selling, negotiating, and managing multi-culturally Say Anything to Anyone, Anywhere gives readers five simple key guidelines to create rapport and organize strategies for success across different cultures. This book teaches to be proactive, not reactive, in your cross-cultural communications and shows how to use simple rapport tools to create trust with the cultures you work with or travel to. Learn how to organize productive interactions in person, on the phone, and by email. Discover interpersonal communication skills and virtual strategies that build strong relationships. Offers quick, accessible examples and clear guidelines about how to create an understanding between cultures Gives tips and strategies on how to communicate without offending Author Gayle Cotton is a Emmy Award Winner and a distinguished, highly sought after speaker, corporate trainer, and executive coach. This step-by-step guide to cross-cultural business will help you build strong relationships and manage successfully, no matter the cultural differences.

Author : Anonim
Publisher : Unknown
Page : 428 pages
File Size : 47,7 Mb
Release : 1983
Category : Bee culture
ISBN : PURD:32754075988158

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A Manual for Trainers of Small Scale Beekeeping Development Workers by Anonim Pdf

Author : William H. Weeks,Paul Pedersen,Richard W. Brislin
Publisher : Unknown
Page : 144 pages
File Size : 51,8 Mb
Release : 1979
Category : Cross-cultural orientation
ISBN : UOM:39015032426010

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A Manual of Structured Experiences for Cross-cultural Learning by William H. Weeks,Paul Pedersen,Richard W. Brislin Pdf

Manual is a collection of structured exercises used in classrooms and training programs which are designed to stimulate learning and interaction in multicultural groups. The pros and cos of using structured exercises in intercultural groups are discussed. High school level.

Author : Canning International,Penny Carté,Chris Fox
Publisher : Kogan Page Publishers
Page : 217 pages
File Size : 47,7 Mb
Release : 2008-07-03
Category : Business & Economics
ISBN : 9780749454975

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Bridging the Culture Gap by Canning International,Penny Carté,Chris Fox Pdf

As globalization continues to gather momentum, the contact between business people from other countries is becoming more and more frequent. The more national boundaries a company crosses, the greater the scope for misunderstanding and conflict. To succeed internationally, it is essential to be able to break the barriers of culture, language and set patterns of thinking. The second edition of Bridging the Culture Gap, written by two of Canning's most experienced trainers, is a distillation of many years' work and is based on the real-life business situations of their international clients. You'll find out how to interpret the party line, communicate with style, get your message across, be sensitive to other cultures, and ultimately, win the deal. This fully updated new edition also includes a new chapter on making yourself understood in English. Packed with fascinating cases, cultural awareness scales, communication style tests and practical tips, this lively guide will help anyone - of any nationality - to become a better communicator. Whether you're planning to give a presentation to a cross-cultural group or about to negotiate with an overseas client, Bridging the Culture Gap will ensure that your cultural awareness antennae are well tuned.

Author : L. Robert Kohls,John M. Knight
Publisher : Nicholas Brealey
Page : 168 pages
File Size : 41,7 Mb
Release : 1994
Category : Business & Economics
ISBN : UOM:39015032422563

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Developing Intercultural Awareness by L. Robert Kohls,John M. Knight Pdf

This guide contains simulation games, case studies, icebreakers and other training activities for developing cross-cultural awareness in virtually any setting

Author : Gregory Barnard
Publisher : Burns & Oates
Page : 136 pages
File Size : 47,6 Mb
Release : 1995
Category : Business & Economics
ISBN : PSU:000033658599

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Cross-cultural Communication by Gregory Barnard Pdf

This guide sets out to demystify the subject of cross-cultural communication and makes workable, practical suggestions for managers and those concerned with training and development issues.