The Disney Way Harnessing The Management Secrets Of Disney In Your Company Third Edition

Author : Bill Capodagli,Lynn Jackson
Publisher : McGraw Hill Professional
Page : 256 pages
File Size : 48,8 Mb
Release : 2006-11-09
Category : Business & Economics
ISBN : 9780071766814

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The Disney Way, Revised Edition by Bill Capodagli,Lynn Jackson Pdf

“So useful you may whistle while you work”- Fortune The original edition of The Disney Way was awarded a coveted “Best Business Book of the Year” by Fortune magazine. The world's foremost experts on Disney, Bill Capodagli and Lynn Jackson revealed Walt's secret success formula that propelled his company into the highest echelon of business, creativity, innovation, and success. Now this fully revised edition profiles a new set of diverse organizations-from The Cheesecake Factory, Ernst and Young, and Four Seasons Hotels and Resorts, to Griffin Hospital, John Robert's Spa, and Men's Wearhouse-that have redefined their businesses by embracing The Disney Way. Walt's “dream, believe, dare, do” credo is a powerful foundation that will support any business, drive any team, and guide any leader to newfound levels of success. “It was the Disney standard of imagination and engagement that inspired me so many years ago...Now, Bill and Lynn bring these ideals and practices into practical use, with something for any dreamer to use.”-from the new foreword by John Christensen, coauthor of the bestselling book FISH! “This book is about the real magic: Stimulating and harmonizing the collective energy of your people.”-Ken Blanchard, bestselling author of The One Minute Manager

Author : Bill Capodagli,Lynn Jackson
Publisher : McGraw-Hill
Page : 221 pages
File Size : 40,6 Mb
Release : 1999-01
Category : Business & Economics
ISBN : 0070120641

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The Disney Way by Bill Capodagli,Lynn Jackson Pdf

Examines the Walt Disney Company's business philosophy and explains ways it can be used in any company to achieve superior teamwork, creativity, and innovation

Author : Bill Capodagli,Lynn Jackson
Publisher : McGraw Hill Professional
Page : 250 pages
File Size : 52,9 Mb
Release : 1999-01-21
Category : Business & Economics
ISBN : 0071367535

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The Disney Way by Bill Capodagli,Lynn Jackson Pdf

"I dream, I test my dreams against my beliefs, I dare to take risks, and I execute my vision to make those dreams come true." -Walt Disney. Walt Disney's dreams, beliefs, and daring gave birth to captivating characters, thrilling theme park attractions, and breathtaking tales that have inspired the imaginations of generations of children and adults. Disney also launched an entertainment and marketing empire whose influence is felt around the world, and whose success provides a model of business excellence that can guide any company. Each principle is then examined in detail by illustrating the principle at work at Disney as well as at other successful companies. Capodagli and Jackson have spent their careers studying Disney and teaching this unique management method to others. As consultants to companies ranging from Illinois Power to Bristol-Myers Squibb and Whirlpool, they have used the Disney principles again and again, and have seen them yield startling performance improvements. They have distilled this wisdom in THE DISNEY WAY. In this book, you'll learn how to: Give every member of your organization the chance to dream, and tap into the creativity those dreams embody; Treat your customers like guests; Build long-term relationships with key suppliers and partners; Dare to take calculated risks in order to bring innovative ideas to fruition; Align long-term vision with short-term execution. And more. No fairy dust. No magic wands. No wishing on a star. Just sound, effective management principles that stem from Walt Disney's values, vision, and philosophy. Lists of questions to ask and actions to take, along with real-life examples, will help you adapt the Disney Way to suit your company's needs. From the hiring and training of employees to the realization of a creative concept to exceptional customer service, every aspect of the Walt Disney Company is linked to Walt Disney's vision.

Author : Bill Capodagli,Lynn Jackson
Publisher : McGraw Hill Professional
Page : 336 pages
File Size : 44,6 Mb
Release : 2016-04-22
Category : Business & Economics
ISBN : 9781259583889

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The Disney Way:Harnessing the Management Secrets of Disney in Your Company, Third Edition by Bill Capodagli,Lynn Jackson Pdf

“Dream, Believe, Dare, Do . . .” Though four simple words, this carefully crafted credo lies at the heart of Walt Disney’s enviable empire and has led The Walt Disney Company to prosperity for decades. As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate this four-pillared credo to support any business, drive any team, and guide any leader to create immeasurable success. Profiling a new set of diverse organizations—such as TYRA Beauty, Rainbow Babies & Children’s Hospital, Ottawa County, Michigan, and Science Center of Iowa—the authors show how companies of any size, whether an entrepreneurial startup or a Fortune 500, can reach their utmost potential by embracing Walt Disney’s techniques to create a consumer-centric culture. They provide step-by-step actions on how to: • Give every member of your organization a chance to dream • Stand firm on your beliefs and principles • Treat your customers like guests • Support, enable, and reward employees • Build long-term relationships • Dare to take calculated risks • Train extensively and constantly • Align long-term vision with short-term execution • Utilize storyboarding techniques • Pay close attention to details • Demonstrate “love” for product, employees, customers, and self Find out why Walt Disney’s Dream, Believe, Dare, Do principles continue to redefine the nature of business and revolutionize the art of management, while learning how to implement them in your own organization.

Author : Anonim
Publisher : Unknown
Page : 221 pages
File Size : 49,9 Mb
Release : 1999
Category : Walt Disney Company
ISBN : OCLC:475773872

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The Disney Way by Anonim Pdf

Author : Brian Robb
Publisher : Robinson
Page : 160 pages
File Size : 54,7 Mb
Release : 2014-10-16
Category : Biography & Autobiography
ISBN : 9781472110725

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A Brief History of Walt Disney by Brian Robb Pdf

Both a fascinating account of Walt Disney?s own significant artistic creations, from the iconic Mickey Mouse to the groundbreaking Snow White in 1937, and an insightful history of the hugely successful entertainment behemoth he created, from Dumbo to Pixar?s Toy Story, as well as the hugely popular theme parks. But Disney?s dark side is also explored: his disputed parentage; industrial disputes; his work for the FBI; and his anti-Communist and allegedly racist and antisemitic views. The company Disney built is today stronger than ever, encompassing not only the ongoing legacy of Disney animation, but also acting as the guardian of other well-loved creative endeavours, such as Pixar, The Muppets, Marvel Comics and now Star Wars. Sections include `Before Mickey: The Road to the Mouse House?, covering from 1901 to 1945 ? the creation of Mickey Mouse, the creation of the world?s first full-length animated feature film, the Golden Age of animation and Disney?s help for the American war effort, despite labour disputes; `Disney Studios: The Disney Genius? ? difficult times, theme parks and television, live-action movies, including Mary Poppins; `Animation?s Second Coming?, from the Lady and the Tramp to The Sword in the Stone, and Walt Disney?s death; `After Walt: The Disney Legacy? ? family attempts to keep the studio afloat, decline and the loss of lustre in the 1970s and 1980s; `Disney Resurgent? ? a triumphant rebirth under new management with Who Framed Roger Rabbit? The Lion King and other blockbuster hits; `From Eisner to Iger? ? the corporate battle for the soul of Disney; `Disney Goes Digital? ? from Pixar to Star Wars, via Marvel Comics and The Muppets, Disney buyy up other studios, themselves often enough inspired by the original.

Author : Amy M. Davis
Publisher : John Libbey Publishing
Page : 270 pages
File Size : 55,6 Mb
Release : 2019-12-01
Category : Performing Arts
ISBN : 9780861969623

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Discussing Disney by Amy M. Davis Pdf

Discussing Disney has grown out of a conference of the same name, is a collection of 12 papers on topics which, though diverse in scope, all relate back to one another through their connection to Disney. As the field of Disney Studies continues to grow and evolve, those working within and contributing to it come from a range of backgrounds, including History, Myth Studies, Film Studies, Gender Studies, and Musicology (to name just a few), and therefore examine the outputs of the Disney company - and the company itself – in diverse ways. Discussing Disney seeks to continue the evolution of Disney Studies as an academic field that has now evolved beyond a discourse that merely, to quote Eric Smoodin (1994), "...[sought} to complicate the notions and uses of Disney discourse that currently make their way to the general public through the popular media". Though this was an important early step in Disney Studies, as it found it necessary to justify its legitimacy within the academy, in the intervening quarter-century, Disney Studies has established itself as a field of Animation Studies (which, simultaneously, has established itself as a branch of Film and Television Studies, as well as Cultural Studies), and is now recognized widely as a valid subject of academic enquiry in its own right. Film Studies as a whole - and Disney Studies as part of that - has also evolved in such a way that it has moved forward from insisting upon an overtly political (and therefore inherently biased) stance, and has taken up a more historically-based and/or cultural studies-based, politically-neutral approach that seeks to contextualize its subject in terms of the conditions in which the company's various outputs - animated shorts and films, theme park attractions, television shows, books, music, merchandising, and the like - have been produced, as well as understanding the audience for whom these were made initially. This is not to say that the field ignores politics - far from it - but rather that it uses political history and political theory as academic basis, rather than as a position from which to debate and opine. By looking at Disney from some of its many angles - the history and the persona of its founder, a selection of its films (from the blockbuster successes to the less than successful), its approaches to animation, its branding and fandom, and the ways that it has been understood and reinterpreted within popular culture - it is hoped that Discussing Disney offers its readers (and the field of Disney Studies) a more holistic understanding of a company that is arguably one of the most important forces within culture - popular or otherwise - within (so far) the Twentieth and Twenty-First Centuries.

Author : Doug Lipp
Publisher : McGraw Hill Professional
Page : 241 pages
File Size : 52,5 Mb
Release : 2013-03-29
Category : Business & Economics
ISBN : 9780071808088

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Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees by Doug Lipp Pdf

Leadership lessons from the iconic brand you can use to drive Disney-style success In helping Walt Disney create “The Happiest Place on Earth,” Van France and his team started a business revolution in 1955 that eventually became the Disney University—the employee training and development program that powers one of the most famous brands on earth. Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand. Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U.

Author : Lee Cockerell
Publisher : Currency
Page : 290 pages
File Size : 51,8 Mb
Release : 2008-10-14
Category : Business & Economics
ISBN : 9780385523868

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Creating Magic by Lee Cockerell Pdf

“It’s not the magic that makes it work; it’s the way we work that makes it magic.” The secret for creating “magic” in our careers, our organizations, and our lives is simple: outstanding leadership—the kind that inspires employees, delights customers, and achieves extraordinary business results. No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World® Resort operations for over a decade. And in Creating Magic, he shares the leadership principles that not only guided his own journey from a poor farm boy in Oklahoma to the head of operations for a multibillion dollar enterprise, but that also soon came to form the cultural bedrock of the world’s number one vacation destination. But as Lee demonstrates, great leadership isn’t about mastering impossibly complex management theories. We can all become outstanding leaders by following the ten practical, common sense strategies outlined in this remarkable book. As straightforward as they are profound, these leadership lessons include: Everyone is important. Make your people your brand. Burn the free fuel: appreciation, recognition, and encouragement. Give people a purpose, not just a job. Combining surprising business wisdom with insightful and entertaining stories from Lee’s four decades on the front lines of some of the world’s best-run companies, Creating Magic shows all of us – from small business owners to managers at every level – how to become better leaders by infusing quality, character, courage, enthusiasm, and integrity into our workplace and into our lives.

Author : Charnan Simon
Publisher : Children's Press(CT)
Page : 0 pages
File Size : 42,5 Mb
Release : 2000-03
Category : Animators
ISBN : 0516265156

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Walt Disney by Charnan Simon Pdf

A biography of the animation pioneer who created Mickey Mouse and other popular characters and founded Disney Studios.

Author : Wendy B. Murphy
Publisher : Franklin Watts
Page : 112 pages
File Size : 47,9 Mb
Release : 1984
Category : Agricultural exhibitions
ISBN : 0531048802

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The Future World of Agriculture by Wendy B. Murphy Pdf

Based on the Land exhibit at Walt Disney's EPCOT Center, traces the history of agriculture with emphasis on future methods of farming and growing food.

Author : Anonim
Publisher : ESENSI
Page : 268 pages
File Size : 49,6 Mb
Release : 2024-06-06
Category : Electronic
ISBN : 979781677X

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The Disney Way by Anonim Pdf

Author : Barry Linetsky
Publisher : Theme Park Press
Page : 578 pages
File Size : 52,6 Mb
Release : 2017-05-05
Category : Electronic
ISBN : 1683900588

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The Business of Walt Disney and the Nine Principles of His Success by Barry Linetsky Pdf

A New Perspective on Walt Disney. Walt Disney is justly famous as an animator, a builder of theme parks, and a creative genius. He was also a businessman, even though he disliked business. In this definitive and extensively researched book, you'll meet a lesser-known side of Walt Disney - his business side.

Author : Bruce Loeffler,Brian Church
Publisher : John Wiley & Sons
Page : 304 pages
File Size : 50,9 Mb
Release : 2015-03-23
Category : Business & Economics
ISBN : 9781119028673

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The Experience by Bruce Loeffler,Brian Church Pdf

Bring Disney-level customer experience to your organizationwith insider guidance The Experience is a unique guide to mastering the art ofcustomer service and service relationships, based on the principlesemployed at the renowned leader in customer experience­— the Walt Disney Company. Co-Author Bruce Loefflerspent ten years at Disney World overseeing service excellence, andhas partnered with Brian T. Church in this book, to show you how tobring that same level of care and value to your own organization.Based on the I. C.A.R.E. model, the five principles —Impression, Connection, Attitude, Response, and Exceptionals— give you a solid framework upon which to raise the level ofyour customer experience. You will learn how to identify yourcustomer service issues and what level of Experience you arecurrently offering. You can then determine exactly what the"customer experience" should be for your company, and the changesrequired to make it happen. The Walt Disney Company is the most recognized name in the worldfor customer service. The "Disney Experience" draws customers fromall around the world,. This book describes what it takes to achievethat level of Experience, and how any organization can do it withthe right strategy and attention to detail. When the Experience isenhanced, the opportunity arises to convert customers toambassadors who will share their Experience with others. Find "the experience" and what it means to theOrganization Learn the five levels of experience, and why most companiesfail at it Identify service problems that face every company in themarketplace Utilize the Experience Quotient and apply the I. C.A.R.E.principles Learn how to convert customers to ambassadors who share theirstory with others Customers are the lifeblood of business. A great product offeringisn't enough in today's marketplace, where everyone's looking foran "experience.” Imagine the kind of value a Disney-levelcustomer experience could bring to your organization. TheExperience is a guide to getting there, from an insider'sperspective.

Author : Michael Centore
Publisher : Mason Crest Publishers
Page : 0 pages
File Size : 40,9 Mb
Release : 2018
Category : Computer animation
ISBN : 1422240576

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Pixar, Disney, Dreamworks, and Digital Animation by Michael Centore Pdf

Animated cartoons have long been a part of the entertainment landscape. In the 21st century, however, digital animation has led creators expand in ways they never dreamed about. Inside, read about the companies that are leading the way in using new technologies to tell amazing stories using animation . . . and dreams. This is not your parents' world of entertainment. Almost nothing has changed as much in the past decade as how we engage with creativity. From streaming video and music to amazing new cameras and animation, companies have sprung up to capture our attention using stunning new technologies. In this series, examine some of the key players in this constantly changing market, and find out what they have in store for the future. Each title in TECH 2.0: World-Changing Entertainment Companies includes color photos throughout, and back matter including an index and further reading lists for books and internet resources. Key Icons appear throughout the books in this series in an effort to encourage library readers to build knowledge, gain awareness, explore possibilities, and expand their viewpoints through our content rich nonfiction books. Key Icons in this series are: Words to Understand shown at the front of each chapter with definitions. These words are set in boldfaced color type in that chapter, so that readers are able to reference back to the definitions, building their vocabulary and enhancing their reading comprehension. Sidebars are highlighted graphics with content-rich material within that allows readers to build knowledge and broaden their perspectives by weaving together additional information to provide realistic and holistic perspectives. Text-Dependent Questions are placed at the end of each title. They challenge the reader's comprehension of the material they have just read, while sending the reader back to the text for more careful attention to the evidence presented there. Research Projects are provided at the end of each title and give readers suggestions for projects that encourage deeper research and analysis. Educational Videos are offered in chapters through the use of a QR code, that, when scanned, takes the student to an online video showing a moment in history, a speech, or an instructional video. This gives the readers additional content to supplement the text. A Series Glossary of Key Terms is included in the backmatter containing terminology used throughout the series. Words found here broaden the reader's knowledge and understanding of terms used in this field.