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The Hamster Revolution by Mike Song,Vicki Halsey,Tim Burress Pdf
Offers an easy-to-implement solution to a problem--e-mail and information overload--that plagues millions of people • Draws on the authors' extensive experience working with major corporate clients • Includes a real-world case study of how the principles in the book were implemented at Capital One Do you spend so much time dealing with e-mails--reading them, writing them, responding to them, responding to responses--that you feel like you're just going round and round and getting nowhere? Meet Harold, an HR director so overwhelmed by email he feels like a hamster on a wheel. Just in time, Harold meets a coach--a leading expert on email efficiency and etiquette with a simple system that helps Harold eliminate needless emails, write better messages, and file and find information in a flash. He gets immediate results--and reclaims his life. This delightful and much-needed fable is based on the authors' extensive experience helping employees at companies like Clear Channel, Procter and Gamble, and Pfizer manage e-mail more efficiently. The book includes a remarkable case study of the authors' work with Capital One, where employees estimated they saved thirteen days a year by applying Hamster Revolution techniques. This book is perfect for time-starved professionals eager to restore balance and order to their busy lives.
How to succeed in a world immersed in technology. Is technology getting the best of you? Do you need to organize your digital office and boost virtual meeting skills to succeed at work? Meet Claire, a frazzled HR exec so overwhelmed by technology that she feels like a hamster on a wheel. What’s worse, the CEO has asked her to help the rest of the organization improve their digital skills. Yikes! Just in time, Claire meets a coach with a simple system – called TQ – for boosting tech proficiency. He also shares incredible Office 365, Google, and smartphone tips that help everyone get more done. Claire gets immediate results and helps her organization get back on track. ABOUT THE AUTHOR Mike Song is an award‐winning tech blogger and bestselling author of the Hamster Revolution book series. He is one of the best virtual presenters in the world. Mike has helped millions via dynamic interviews with CNN, NPR, and FOX while providing TQ training to over 20% of the Global 1000. Find Mike at www.getcontrol.net email him at [email protected]
The Hamster Revolution for Meetings by Mike Song,Vicki Halsey,Tim Burress Pdf
Are meetings taking over your life? You're not alone. Meet Iris, a sales director so overwhelmed by meetings that she feels like a hamster on a wheel—in fact, she's turned into one. Just in time, she meets a coach—a leading meeting efficiency expert—with a simple system that helps her regain her sanity and humanity. The coach's secret is a laser-like focus on the five biggest meeting pain points: 1. Meeting overload: Professionals waste twenty-four days a year in useless meetings. 2. Missing success ingredients: ninety percent of all professionals attend meetings that lack a clearly stated objective and agenda. 3. Virtual-meeting chaos: Disinterested participants + endless technical glitches huge amounts of wasted time. 4. Agenda adrift: Goals are missed when meetings veer off course. 5. Action distraction: Incomplete action items result in delayed projects and missed deadlines. The coach demonstrates that these five challenges are damaging Iris's career and costing the world over a trillion dollars each year. He provides practical new solutions that rapidly transform Iris from victim to victor. These solutions are tailored to the technology-driven world in which Iris lives—she discovers how to use e-calendars, PDAs, and virtual meetings to make her life easier, not more complicated. She applies the solutions, gets immediate results, and reclaims her life. The Hamster Revolution for Meetings focuses on a small number of high-impact best practices that really work. Included is a landmark case study that shows how 3,000 Capital One associates reclaimed ten days per year while improving meeting effectiveness by over 35 percent.
Overloaded? Overwhelmed? Overworked? You need ZIP! Today, the fastest way to get more done is to focus on tech management—not time management. Mike Song, with the help of productivity superhero “Z,” shows you that the secret is right at your fingertips. The devices and software you use every day have incredible time-saving features almost nobody knows about! Once you discover them you’ll effortlessly boost your performance and zoom to your goals like never before. ZIP! to what matters most in a single click! Print long phrases in two keystrokes! Convert an Outlook email into a LinkedIn contact in three keystrokes! And so much more! “It takes guts to teach Microsoft leaders new ways to use our own technology. This book exceeded our expectations and had us all zipping along!” —Chuck Metzger, Senior Project Manager, Microsoft “ZIP Tips make your entire organization better, smarter, and faster!” —Elaine Hetu, Director, Six Sigma Training and Career Development, McKesson “ZIP Tips help our busy salespeople soar!” —Brenda Davis, Senior Manager, Worldwide Sales Training, United Airlines
“This—THIS—is the cutting edge of science fiction.” —Richard K. Morgan, author of Altered Carbon How do you stage a mutiny when you're only awake one day in a million? How do you conspire when your tiny handful of potential allies changes with each job shift? How do you engage an enemy that never sleeps, that sees through your eyes and hears through your ears, and relentlessly, honestly, only wants what's best for you? Trapped aboard the starship Eriophora, Sunday Ahzmundin is about to discover the components of any successful revolution: conspiracy, code—and unavoidable casualties. Note from the publisher: The red letters in the print edition (highlighted letters in the e-book) indicate special bonus content.
Seventeen-year-old Matthew Munson is ranked thirteenth in the state in Bash Bash Revolution, an outdated Nintendo game from 2002 that, in 2016, is still getting tournament play. He’s a high school dropout who still lives at home with his mom, doing little but gaming and moping. That is, until Matthew’s dad turns up again. Jeffrey Munson is a computer geek who’d left home eight years earlier to work on a top secret military project. Jeff has been a sporadic presence in Matthew’s life, and much to his son’s displeasure insists on bonding over video games. The two start entering local tournaments together, where Jeff shows astonishing aptitude for Bash Bash Revolution in particular. Then, as abruptly as he appeared, Matthew’s father disappears again, just as he was beginning to let Jeff back into his life. The betrayal is life-shattering, and Matthew decides to give chase, in the process discovering the true nature of the government-sponsored artificial intelligence program his father has been involved in. Told as a series of conversations between Matthew and his father’s artificial intelligence program, Bash Bash Revolution is a wildly original novel of apocalypse and revolution, as well as a poignant story of broken family.
Mike Mulligan and His Steam Shovel by Virginia Lee Burton Pdf
A modern classic that no child should miss. Since it was first published in 1939, Mike Mulligan and His Steam Shovel has delighted generations of children. Mike and his trusty steam shovel, Mary Anne, dig deep canals for boats to travel through, cut mountain passes for trains, and hollow out cellars for city skyscrapers -- the very symbol of industrial America. But with progress come new machines, and soon the inseparable duo are out of work. Mike believes that Mary Anne can dig as much in a day as one hundred men can dig in a week, and the two have one last chance to prove it and save Mary Anne from the scrap heap. What happens next in the small town of Popperville is a testament to their friendship, and to old-fashioned hard work and ingenuity.
Legendary Service: The Key is to Care by Ken Blanchard,Victoria Halsey,Kathy Cuff Pdf
Take Care of Your Customers--or Someone Else Will! Legendary Service Great customer service is a concept organizations love to be known for. Yet most people consider the service they receive to be average, at best. Successful companies make the connection between legendary customer service and a thriving business--they recognize that the way employees treat customers is directly related to the way managers treat employees. Kelsey Young is an optimistic but disillusioned sales associate working her way through college. Her world opens up when one of her professors challenges her to create a culture of service at her workplace by putting the five components of Legendary Service into practice. Although Ferguson's, the store where Kelsey works, certainly isn't known for service excellence, Kelsey believes she can make a positive difference. She quickly learns that culture change isn't easy--and that her role as a frontline employee is more significant than she ever could have imagined. In characteristic Blanchard style, Legendary Service: The Key Is to Care is a quick and entertaining read for people at all organizational levels in every industry. When applied, its lessons will have a profound impact on the service experience your customers will receive. Whether a CEO or a part-time employee, every person can make a difference--and customer service is everyone's job. PRAISE FOR LEGENDARY SERVICE: "Read this book and establish a service culture in your organization." -- Horst Schulze, Chairman/CEO, Capella Hotel Group "Legendary Service has great learnings for people at all organizational levels: for executives and managers, the value of a service culture; and for frontline staff, the reality that they are the face of the company and can make a difference. Legendary service--it's everyone, always." -- Mark King, CEO and President, TaylorMade Golf "Everything I know about service I learned from my career at Hilton Hotels, Marriott International, The Walt Disney Company, and Ken Blanchard. The One Minute Manager dramatically changed my thinking 32 years ago. Legendary Service will teach the next generation how to deliver sensational service. Buy it, study it, implement it." -- Lee Cockerell, Executive Vice President, Walt Disney World (Retired & Inspired), and author of Creating Magic and The Customer Rules "Kathy Cuff and Vicki Halsey have created a fantastic customer service model called ICARE. When you add their voices to that of the master storyteller Ken Blanchard, you have a masterpiece entitled Legendary Service. It is a must-read for everyone who, like me, has a passion for service." -- Colleen Barrett, President Emeritus, Southwest Airlines, and coauthor of Lead with LUV "Ken Blanchard has done it again and delivered the right book at the right time. Legendary Service provides the essentials of hospitality and servant leadership in a way that everyone can adopt--right now--today!" -- John Caparella, President and COO, The Venetian, The Palazzo, and Sands Expo "Ken, Kathy, and Vicki show us how to change everyday service events into memorable experiences. Their book is a must-read for anyone unwilling to accept mediocrity." -- Leonardo Inghilleri, coauthor of Exceptional Service, Exceptional Profit
Timely advice for getting a grip on information overload in the workplace This groundbreaking book reveals how different kinds of information overload impact workers and businesses as a whole. It helps businesses get a grip on the financial and human costs of e-mail overload and interruptions and details how working in an information overloaded environment impacts employee productivity, efficiency, and morale. Explains how information?often in the form of e-mail messages, reports, news, Web sites, RSS feeds, blogs, wikis, instant messages, text messages, Twitter, and video conferencing walls?bombards and dulls our senses Explores what we do with information Documents how we created more and more information over centuries Reveals what all this information is doing Timely and thought-provoking, Overload! addresses the reality of?and solutions for?a problem to which no one is immune.
Personal Revolutions: A Short Course in Realness is a book designed to help you look at every level of your life from the inside out. It contains 166 practical ''Revolutions'' for awareness and nearly 8000 Self-Guidance Questions for you to start building your real life on the realest possible foundation. See olianderson.co.uk/revolutions or the Amazon book preview for the full list of ''Revolutions''. Here are just some of the potential benefits of investing in this ''Course in Realness'' (see the ever expanding list at: goo.gl/fh2W2g): Find out what you really want and how to get it. Eliminate major blocks to creativity. Make better use of your time by learning to make decisions from the realest place within yourself, not based on either your own or other people''s illusions about you. Start turning reality into your dreams instead of wasting time trying to turn your dreams into reality (learn to build upon the only lasting foundation - that which already stands). Improve self-worth and self-esteem by learning to cultivate self-acceptance. Expand your thinking and live beyond the limits of your conditioning. Start to pull yourself out of whatever slump you might have currently found yourself in or to speed up the process of your flow if already flowing. Learn to unlearn the things that are keeping you from yourself and the world (self-limiting beliefs, ego fragmentation, etc). Cultivate self-leadership skills and improve both your personal and professional lives. ''KNOW THYSELF'' just about as well as you possibly can do in order to have a stronger foundation in interactions with others. Chase more challenging goals and build better relationships by understanding your true potential and building on a real foundation. Bring more ''balance'' to your life by saying ''Yes'' to what is most real to you and by saying ''No'' to the things that you can live without. Become more valuable to others by becoming more valuable to yourself (not your ego) in reality. Reach for way more than you ever thought possible whilst remaining outcome-independent and freeing yourself from self-limiting beliefs. Align your expectations with reality for increased survival value in times of great difficulty and a better chance of thriving overall. Build a process for yourself that allows you to enjoy yourself as you grow real into yourself and add significance to the world around you. Remove unnecessary stress from your life by managing responses to what can''t be changed and working with what can be. Improve relationships with yourself and others by setting healthy boundaries rooted in a strong inner foundation of realness. Build a real life process that takes the potential pain of the past and starts to heal it through real growth in the present. Cultivate realistic expectations by testing your assumptions about yourself and the world to minimise the pain of future disappointment. Learn to notice the unrealistic ways that the ego tries to cling to things so that you can minimise the pain caused by the friction of attempting to hold on to something that can never be. Face the reality of yourself and minimise any ''shame'' that you carry over from the past so that you can stop wasting time chasing approval, applause, and appreciation. Find your edge so that you can cultivate real growth and feel truly alive. Build systems as ''tribes'' built around shared values so that you can attract workers or clients that belong with you and share passion for your cause. Become a better leader by knowing yourself, your vision, and the world. Read more benefits of ''A Short Course in Realness'' here: http://goo.gl/fh2W2g
Hamster Princess: Whiskerella by Ursula Vernon Pdf
A funny, feminist twist on the Cinderella fairy tale for fans of fractured fairy tales Princess Harriet Hamsterbone is not the kind of princess who enjoys fancy dresses or extravagant parties. Cliff-diving, fractions, and whacking people with swords are more her thing. So when she's forced to attend a boring ball in honor of a visiting ambassador, Harriet is less than thrilled--until a bewitchingly beautiful stranger arrives. Who is she? And where did she come from? The mystery leads to a not-so-wicked stepsister, an incontinent lizard, and a fairy's spell that's really more of a curse. Luckily, Harriet knows a thing or two about curses... Smart, funny, and filled with swashbuckling adventure, book five in the critically acclaimed Hamster Princess series is a hilariously re-told fairy tale for the modern age.
Designing and Using ActiveX Controls by Tom Armstrong Pdf
Here is everything you need to know about creating and using ActiveX controls, from the perspective of a professional programmer. It tells what tools to use, what Microsoft standards to follow, and how to design specifically for the Web. The CD-ROM contains all the source code in the book, as well as more than 30 invaluable pre-built ActiveX controls to integrate into your programs.
