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Author : Anonim
Publisher : Unknown
Page : 654 pages
File Size : 51,9 Mb
Release : 1969-05
Category : Local government
ISBN : CORNELL:31924057925343
Author : Anonim
Publisher : Unknown
Page : 128 pages
File Size : 43,7 Mb
Release : 1898
Category : Electronic
ISBN : OCLC:1159777356
Author : William Arthur Pullan
Publisher : Unknown
Page : 1202 pages
File Size : 45,7 Mb
Release : 1974
Category : Electronic
ISBN : 0900552115
Author : David C. Corbett
Publisher : Unknown
Page : 602 pages
File Size : 49,9 Mb
Release : 1960
Category : Political Science
ISBN : PSU:000033280080
Author : Anonim
Publisher : Unknown
Page : 570 pages
File Size : 55,6 Mb
Release : 1970-03
Category : Local government
ISBN : CORNELL:31924057925392
Author : Robert L. Bish
Publisher : Unknown
Page : 0 pages
File Size : 43,9 Mb
Release : 2008
Category : British Columbia
ISBN : 0969504322
Author : Anonim
Publisher : Unknown
Page : 1040 pages
File Size : 45,9 Mb
Release : 1914
Category : Municipal engineering
ISBN : UOM:39015080064333
Author : Mr Pierre-Yves Saunier,Ms Irene Maver,Professor Michèle Dagenais
Publisher : Ashgate Publishing, Ltd.
Page : 377 pages
File Size : 43,7 Mb
Release : 2013-06-28
Category : History
ISBN : 9781409479581
Municipal Services and Employees in the Modern City considers the roles played by local institutions and particular processes that shaped the urban fabric. It rediscovers from models and maps the constituent dynamics of cities since the beginning of the nineteenth century, and demonstrates how patterns evolved in the way services and locations were organized; how urban transformation was underpinned by structural development, and how the municipal workforce became an integral part of the agencies of change. Municipal Services and Employees in the Modern City suggests that municipal experiences are central to the development of urban studies. Its focus of analysis ranges across Europe and the Americas from high-ranking bureaucrats to firefighters, engineers to accountants, and town clerks to public servants. Each essay provides detailed information on how change was formulated or resisted within the administrative apparatus, offering insight into a sector of the 'white-collar' class and the degree of commitment to public values often at times of social and political upheaval. They explore the course of relationships between local and central government, and the shifting bounds of municipal interventionism over a broad period; whilst incorporating a social history approach to interpret the day-to-day responsibilities and routine of administration.
Author : Ebisa Bakana
Publisher : GRIN Verlag
Page : 84 pages
File Size : 48,8 Mb
Release : 2020-10-13
Category : Business & Economics
ISBN : 9783346270375
Research Paper (postgraduate) from the year 2020 in the subject Organisation and administration - Public administration, , language: English, abstract: The main objective of the study was to analyze the quality of public service delivery and to examine the level of customer’s satisfaction in Burayu Town Municipality, Oromia Region. The study was conducted to identify the level of service quality and customers’ satisfaction at the municipality. The total of 412 customers who were the service users of the municipality were selected as a sample size by using Yamane Taro’s sample selection formula as a study subjects. The study used convenience sampling method for sample selection of respondents’ and purposive sampling for interview of Public Service Manager. Open-ended questionnaires, closed ended questionnaires and interview were employed for data collection. Regarding research methodology; the researcher employed explanatory research method with both qualitative and quantitative data type. The analysis conducted using Microsoft Office Excel 2007 and presented by using tables, graphs, frequency distribution and percentage. From the study it was found that service quality dimensions were positively related to customer satisfaction; as service quality meets customers’ expectation it leads to customers’ satisfaction. The result indicates that the dimensions of service quality measures were not fully practised by the municipality, which results in low level of service quality and customers’ satisfaction. Municipal officials need to ensure that all tangible attributes related to employee performance create a desirable impact on customer perception of quality. This is important as customer continue to look for tangible cue as a means to reduce perceived service quality and describe their service experience in Burayu town municipality.
Author : Anonim
Publisher : Unknown
Page : 128 pages
File Size : 55,6 Mb
Release : 1897
Category : Electronic
ISBN : OCLC:866209904
Author : William Arthur Pullan
Publisher : Unknown
Page : 1960 pages
File Size : 44,6 Mb
Release : 1970-01-01
Category : Local government
ISBN : 0900552026
Author : Allen Ripley Foote
Publisher : Forgotten Books
Page : 358 pages
File Size : 53,6 Mb
Release : 2015-06-25
Category : Reference
ISBN : 1330182359
Excerpt from Municipal Public Service Industries This volume is composed of three discussions of questions involved in the ownership, operation and proper regulation of municipal public service industries, which were written for different occasions. They are reproduced without change and are published with a full index, to facilitate an examination of the elements of the subject and a study of it in its entirety. The discussions are printed in the inverse order of their date, because a system of regulation is proposed in the discussion last written which it is believed will effect a satisfactory settlement of all questions pertaining to public service industries. By presenting this system first, busy men can get at the definite proposals at once. If not completely satisfied that the proposed system is right and just, they can make a critical examination of the whole subject and a thorough study of the principles upon which the proposals are based. In these discussions the problem of the ownership, operation and proper regulation of public service industries is studied from the standpoints of taxpayers, users of the services, employes and investors. About the Publisher Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at www.forgottenbooks.com This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully; any imperfections that remain are intentionally left to preserve the state of such historical works.
Author : Anne G. Hanley
Publisher : University of Chicago Press
Page : 288 pages
File Size : 50,6 Mb
Release : 2018-05-30
Category : History
ISBN : 9780226535104
Who and what a government taxes, and how the government spends the money collected, are questions of primary concern to governments large and small, national and local. When public revenues pay for high-quality infrastructure and social services, citizens thrive and crises are averted. When public revenues are inadequate to provide those goods, inequality thrives and communities can verge into unrest—as evidenced by the riots during Greece’s financial meltdown and by the needless loss of life in Haiti’s collapse in the wake of the earthquake. In The Public Good and the Brazilian State, Anne G. Hanley assembles an economic history of public revenues as they developed in nineteenth-century Brazil. Specifically, Hanley investigates the financial life of the municipality—a district comparable to the county in the United States—to understand how the local state organized and prioritized the provision of public services, what revenues paid for those services, and what happened when the revenues collected failed to satisfy local needs. Through detailed analyses of municipal ordinances, mayoral reports, citizen complaints, and financial documents, Hanley sheds light on the evolution of public finance and its effect on the early economic development of Brazilian society. This deeply researched book offers valuable insights for anyone seeking to better understand how municipal finance informs histories of inequality and underdevelopment.
Author : World Bank
Publisher : World Bank Publications
Page : 276 pages
File Size : 46,7 Mb
Release : 2005
Category : Business & Economics
ISBN : 0821361406
This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local and municipal levels, and focusing on individual sectors that form the core of essential government services, such as health, education, welfare, waste disposal, and infrastructure. It draws lessons from performance measurement systems in a range of industrial countries to identify good practice around the world in improving public sector governance, combating corruption and making services work for poor people.
Author : Anonim
Publisher : Unknown
Page : 620 pages
File Size : 41,7 Mb
Release : 1976
Category : Municipal government
ISBN : UOM:39015084381535
