The Performancestat Potential

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Performancestat Potential, The: A Leadership Strategy for Producing Results

Robert D. Behn
Performancestat Potential The A Leadership Strategy for Producing Results Book PDF

Author : Robert D. Behn
Publisher : Unknown
Page : 413 pages
File Size : 49,9 Mb
Release : 2014
Category : Administrative agencies
ISBN : 1306838835

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Performancestat Potential, The: A Leadership Strategy for Producing Results by Robert D. Behn Pdf

It started two decades ago with CompStat in the New York City Police Department, and quickly jumped to police agencies across the U.S. and other nations. It was adapted by Baltimore, which created CitiStat the first application of this leadership strategy to an entire jurisdiction. Today, governments at all levels employ PerformanceStat: a focused effort by public executives to exploit the power of purpose and motivation, responsibility and discretion, data and meetings, analysis and learning, feedback and follow-up all to improve government's performance. Here, Harvard leadership and management guru Robert Behn analyzes the leadership behaviors at the core of PerformanceStat to identify how they work to produce results. He examines how the leaders of a variety of public organizations employ the strategy the way the Los Angeles County Department of Public Social Services uses its DPSSTATS to promote economic independence, how the City of New Orleans uses its BlightStat to eradicate blight in city neighborhoods, and what the Federal Emergency Management Agency does with its FEMAStat to ensure that the lessons from each crisis response, recovery, and mitigation are applied in the future. How best to harness the strategy's full capacity? The PerformanceStat Potential explains all."

The PerformanceStat Potential

Robert D. Behn
The PerformanceStat Potential Book PDF

Author : Robert D. Behn
Publisher : Brookings / Ash Center Series, "Innovative Governance in the 21st Century"
Page : 0 pages
File Size : 46,6 Mb
Release : 2014
Category : Administrative agencies
ISBN : 0815725272

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The PerformanceStat Potential by Robert D. Behn Pdf

"It started two decades ago with CompStat in the New York City Police Department but quickly jumped to other public agencies in New York and to police agencies internationally. Baltimore created CitiStat - the first application of this leadership strategy to an entire jurisdiction. Today, governments at all levels employ PerformanceStat: a focused effort to exploit the power of purpose and motivation, responsibility and discretion, data and meetings, analysis and learning, feedback and follow-up - all to improve government's performance. Robert Behn analyzes the leadership behaviors at the core of PerformanceStat to identify how they work to produce results. He examines how the leaders of public organizations employ the strategy - for example, how the Los Angeles County Department of Public Social Services uses its DPSSTATS to promote economic independence, how the City of New Orleans uses its BlightStat to eradicate urban blight, how the Federal Emergency Management Agency uses its FEMAStat to capture and apply lessons from each crisis response, recovery, and mitigation. How best to harness its full capacity? The PerformanceStat Potential explains all." --

The PerformanceStat Potential

Robert D. Behn
The PerformanceStat Potential Book PDF

Author : Robert D. Behn
Publisher : Brookings Institution Press
Page : 434 pages
File Size : 47,8 Mb
Release : 2014-06-24
Category : Political Science
ISBN : 9780815725282

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The PerformanceStat Potential by Robert D. Behn Pdf

It started two decades ago with CompStat in the New York City Police Department, and quickly jumped to police agencies across the U.S. and other nations. It was adapted by Baltimore, which created CitiStat—the first application of this leadership strategy to an entire jurisdiction. Today, governments at all levels employ PerformanceStat: a focused effort by public executives to exploit the power of purpose and motivation, responsibility and discretion, data and meetings, analysis and learning, feedback and follow-up—all to improve government's performance. Here, Harvard leadership and management guru Robert Behn analyzes the leadership behaviors at the core of PerformanceStat to identify how they work to produce results. He examines how the leaders of a variety of public organizations employ the strategy—the way the Los Angeles County Department of Public Social Services uses its DPSSTATS to promote economic independence, how the City of New Orleans uses its BlightStat to eradicate blight in city neighborhoods, and what the Federal Emergency Management Agency does with its FEMAStat to ensure that the lessons from each crisis response, recovery, and mitigation are applied in the future. How best to harness the strategy's full capacity? The PerformanceStat Potential explains all.

Public Management

Carolyn J. Hill,Laurence E. Lynn Jr
Public Management Book PDF

Author : Carolyn J. Hill,Laurence E. Lynn Jr
Publisher : CQ Press
Page : 529 pages
File Size : 41,6 Mb
Release : 2015-09-23
Category : Political Science
ISBN : 9781506316291

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Public Management by Carolyn J. Hill,Laurence E. Lynn Jr Pdf

Managing in the public sector requires an understanding of the interaction between three distinct dimensions—administrative structures, organizational cultures, and the skills of individual managers. Public managers must produce results that citizens and their representatives expect from their government while fulfilling their constitutional responsibilities. In Public Management: Thinking and Acting in Three Dimensions, authors Carolyn J. Hill and Laurence E. Lynn, Jr. argue that one-size-fits-all approaches are inadequate for dealing with the distinctive challenges that public managers face. Drawing on both theory and detailed case studies of actual practice, the authors show how public management that is based on applying a three-dimensional analytic framework—structure, culture, and craft—to specific management problems is the most effective way to improve the performance of America’s unique scheme of governance in accordance with the rule of law. The book educates readers to be informed citizens and prepares students to participate as professionals in the world of public management.

Ports in a Storm

John D. Donahue,Mark Harrison Moore
Ports in a Storm Book PDF

Author : John D. Donahue,Mark Harrison Moore
Publisher : Brookings Institution Press
Page : 233 pages
File Size : 55,7 Mb
Release : 2012
Category : Technology & Engineering
ISBN : 9780815722373

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Ports in a Storm by John D. Donahue,Mark Harrison Moore Pdf

Recounts the efforts of U.S. Coast Guard Commander Suzanne Englebert in the wake of 9/11 to revamp the system for protecting America's ports. Original.

Targeting Commitment

Rodney Scott,Ross Boyd
Targeting Commitment Book PDF

Author : Rodney Scott,Ross Boyd
Publisher : Brookings Institution Press
Page : 310 pages
File Size : 53,7 Mb
Release : 2022-03-08
Category : Political Science
ISBN : 9780815739197

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Targeting Commitment by Rodney Scott,Ross Boyd Pdf

New Zealand’s deceptively simple but effective program to improve public services New Zealand has long been considered at the forefront of public administration, experimenting with new ways of organizing and delivering public services. Even so, successive New Zealand governments had mixed results from using traditional public management tools to lift the performance of the public service and address persistent problems that required multi-agency action. In 2012 the government decided to try something different. As part of a reform package called Better Public Services, the government challenged the public service to organize itself around achieving just ten results that had proven resistant to previous interventions. The plan was deceptively simple: set ambitious targets and publicly report on progress every six months; hold small groups of public managers collectively responsible; use lead indicators; and learn from both success and failure. This book explores how and why the New Zealand government made progress and how the program was able to create and sustain the commitment of public servants and unleash the creativity of public entrepreneurs. The authors combine case studies based on the experience of people involved in the change, together with public management research. They explain how ambitious targets and public accountability were used as levers to overcome the bureaucratic barriers that impeded public service delivery, and how data, evidence, and innovation were used to change practice. New Zealand experimented, failed, succeeded, and learned from the experience over five years. This New Zealand experience demonstrates that interagency performance targets are a potentially powerful tool for fostering better public services and thus improving social outcomes.

The Oxford Handbook of Public Accountability

Mark Bovens,Robert E. Goodin,Thomas Schillemans
The Oxford Handbook of Public Accountability Book PDF

Author : Mark Bovens,Robert E. Goodin,Thomas Schillemans
Publisher : OUP Oxford
Page : 800 pages
File Size : 42,8 Mb
Release : 2014-05-15
Category : Political Science
ISBN : 9780191002564

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The Oxford Handbook of Public Accountability by Mark Bovens,Robert E. Goodin,Thomas Schillemans Pdf

Over the past two decades public accountability has become not only an icon in political, managerial, and administrative discourse but also the object of much scholarly analysis across a broad range of social and administrative sciences. This handbook provides a state of the art overview of recent scholarship on public accountability. It collects, consolidates, and integrates an upsurge of inquiry currently scattered across many disciplines and subdisciplines. It provides a one-stop-shop on the subject, not only for academics who study accountability, but also for practitioners who are designing, adjusting, or struggling with mechanisms for accountable governance. Drawing on the best scholars in the field from around the world, The Oxford Handbook of Public Accountability showcases conceptual and normative as well as the empirical approaches in public accountability studies. In addition to giving an overview of scholarly research in a variety of disciplines, it takes stock of a wide range of accountability mechanisms and practices across the public, private and non-profit sectors, making this volume a must-have for both practitioners and scholars, both established and new to the field.

Escaping Jurassic Government

Donald F. Kettl
Escaping Jurassic Government Book PDF

Author : Donald F. Kettl
Publisher : Brookings Institution Press
Page : 247 pages
File Size : 44,8 Mb
Release : 2016-05-10
Category : Political Science
ISBN : 9780815728115

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Escaping Jurassic Government by Donald F. Kettl Pdf

Why big government is not the problem. The Progressive government movement, founded on support from Republicans and Democrats alike, reined in corporate trusts and improved the lives of sweatshop workers. It created modern government, from the Federal Reserve to the nation’s budgetary and civil service policies, and most of the programs on which we depend. Ask Americans today and they will tell you that our government has hit a wall of low performance and high distrust, with huge implications for governance in the country. Instead of a focus on government effectiveness, the movement that spawned the idea of government for the people has become known for creating a big government disconnected from citizens. Donald F. Kettl finds that both political parties have contributed to the decline of the Progressive ideal of a commitment to competence. They have both fed gridlock and created a government that does not work the way citizens expect and deserve. Kettl argues for a rebirth of the original Progressive spirit, not in pursuit of bigger government but with a bipartisan dedication to better government, one that works on behalf of all citizens and that delivers services effectively. He outlines the problems in today’s government, including political pressures, proxy tools, and managerial failures. Escaping Jurassic Government details the strategies, evidence, and people that can strengthen governmental effectiveness and shut down gridlock.

Improving Public Services

Douglas J. Besharov,Karen J. Baehler,Jacob Alex Klerman
Improving Public Services Book PDF

Author : Douglas J. Besharov,Karen J. Baehler,Jacob Alex Klerman
Publisher : Oxford University Press
Page : 361 pages
File Size : 50,6 Mb
Release : 2017
Category : Political Science
ISBN : 9780190646059

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Improving Public Services by Douglas J. Besharov,Karen J. Baehler,Jacob Alex Klerman Pdf

"This volume spotlights recent advances in the worldwide use of quantitative performance measures in the public sector, especially approaches that incorporate program evaluation techniques. Chapters include single-country case studies, multi-country comparisons, and thoughtful essays on the challenges of making performance measurement and management work in diverse settings"--

The Public Productivity and Performance Handbook

Marc Holzer,Andrew Ballard
The Public Productivity and Performance Handbook Book PDF

Author : Marc Holzer,Andrew Ballard
Publisher : Routledge
Page : 550 pages
File Size : 54,8 Mb
Release : 2021-07-26
Category : Political Science
ISBN : 9781000402193

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The Public Productivity and Performance Handbook by Marc Holzer,Andrew Ballard Pdf

A productive society is dependent upon high-performing government. This third edition of The Public Performance and Productivity Handbook includes chapters from leading scholars, consultants, and practitioners to explore all of the core elements of improvement. Completely revised and focused on best practice, the handbook comprehensively explores managing for high performance, measurement and analysis, costs and finances, human resources, and cutting-edge organizational tools. Its coverage of new and systematic management approaches and well-defined measurement systems provides guidance for organizations of all sizes to improve productivity and performance. The contributors discuss such topics as accountability, organizational effectiveness after budget cuts, the complementary roles of human capital and “big data,” and how to teach performance management in the classroom and in public organizations. The handbook is accompanied by an online companion volume providing examples of performance measurement and improvement manuals across a wide variety of public organizations. The Public Performance and Productivity Handbook, Third Edition, is required reading for all public administration practitioners, as well as for students and scholars interested in the state of the public performance and productivity field.

Little Bites of Big Data for Public Policy

Donald F. Kettl
Little Bites of Big Data for Public Policy Book PDF

Author : Donald F. Kettl
Publisher : CQ Press
Page : 97 pages
File Size : 52,7 Mb
Release : 2017-02-23
Category : Political Science
ISBN : 9781506383538

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Little Bites of Big Data for Public Policy by Donald F. Kettl Pdf

Little Bites of Big Data for Public Policy brings to life the quest to make better policy with better evidence. This brief book frames the big puzzles and, through lively stories and clear examples, provides a valuable how-to guide for producing analysis that works—that speaks persuasively to policy makers, in the language they can best hear, on the problems for which they most need answers. Author Donald F. Kettl brings together the cutting-edge streams of data analytics and data visualization to frame the big puzzles and find ways to make the pieces fit together. By taking little bites of a wide variety of useful data, and then by analyzing it in ways that decision makers will find most helpful, analysts can be much more effective in shaping solutions to the most important problems governments face.

Rethinking Public Administration

Marc Holzer
Rethinking Public Administration Book PDF

Author : Marc Holzer
Publisher : Edward Elgar Publishing
Page : 191 pages
File Size : 42,9 Mb
Release : 2023-08-14
Category : Political Science
ISBN : 9781789907094

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Rethinking Public Administration by Marc Holzer Pdf

Governments have always required large public organizations, or bureaucracies, to deliver on their promises. Yet most people leading and managing those agencies lack understanding of the full toolkit of values, insights and findings that are necessary. Considering how public administration can learn from a wide range of disciplines ranging from history and the humanities to management and the social sciences, Marc Holzer delineates new ways of transforming organizations and building trust in governments.

Upskill

Chris Watson
Upskill Book PDF

Author : Chris Watson
Publisher : Crown House Publishing Ltd
Page : 178 pages
File Size : 50,8 Mb
Release : 2018-10-05
Category : Business & Economics
ISBN : 9781785833731

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Upskill by Chris Watson Pdf

Brimming with punchy, practical ideas to improve your day-to-day effectiveness, Upskill: 21 keys to professional growth is the definitive guide to developing the adaptive skills essential for success at work. In Upskill, adaptive skills specialist Chris Watson delivers a dynamic snapshot of easy-to-access development possibilities providing you with: 840 user-friendly tools and techniques reflecting the latest thinking on how to extend capability, boost professional growth and take charge of your career; a rich resource of reliable solutions, grouped around the twenty-one adaptive skills most valued by today's employers including creativity, collaboration and communication; an abundance of proven approaches, topical insights, time-saving apps and inspirational videos, as well as helpful signposts to relevant quotes, books and other resources. Each chapter focuses on one of the twenty-one skills, and begins with examples of how the individual skills which can be practised and refined throughout a career, and have all been shown to be associated with greater operational agility may be observed in the work environment. This brief introduction is then followed by forty practical ideas to develop the performance of people. Although there is no formal hierarchy to the list of suggestions, all of the ideas have been categorised into three inter-related clusters for ease of use encompassing ideas for personal development, for delivering results and for long-term gain. Within each of the three clusters, all of the ideas for professional growth have been laid out in terms of how they can help you respond and adjust to the requirements of your role and the ever-changing world of work. Some of the suggestions are tools apps, templates, downloads and inventories which can be picked up and used/introduced straightaway. Some of the suggestions are techniques methods, approaches and procedures for you to try out, investigate and explore. The final set of suggestions indicate where to look for further inspiration including films, podcasts, related research and a wide range of suggested reading materials. The majority of the hints, tips and techniques can be actioned without having to access any external support or invest in any additional outlay, and are as useful for new starters in an organisation as they are for experienced managers. Suitable for anyone who is committed to developing themselves and their colleagues, but may not have the time, the resources, the budget or the inspiration to know where to start.

Politics of the Administrative Process

Donald F. Kettl
Politics of the Administrative Process Book PDF

Author : Donald F. Kettl
Publisher : CQ Press
Page : 515 pages
File Size : 49,9 Mb
Release : 2020-01-14
Category : Political Science
ISBN : 9781544374314

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Politics of the Administrative Process by Donald F. Kettl Pdf

"Kettl′s Politics of the Administrative Process continues to resonate well with students of public administration because it discusses key concepts and theories in a straightforward, cogent, and contemporary manner that both faculty and students appreciate." —Brian Bulla, Appalachian State University Efficient public administration requires a delicate balance—the bureaucracy must be powerful enough to be effective, but also accountable to elected officials and citizens. Donald F. Kettl understands that the push and pull of political forces in a democracy make the functions of bureaucracy contentious, but no less crucial. Politics of the Administrative Process gives students a realistic, relevant, and well-researched view of the field while remaining reader-friendly with engaging vignettes and rich examples. With a unique focus on policymaking and politics, the Eighth Edition continues its strong emphasis on politics, accountability, and performance.

Choose Results! Make a Measurable Difference Through Aligned Action

Raj Chawla
Choose Results Make a Measurable Difference Through Aligned Action Book PDF

Author : Raj Chawla
Publisher : Lulu.com
Page : 321 pages
File Size : 43,7 Mb
Release : 2018-10-04
Category : Electronic
ISBN : 9780999053850

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Choose Results! Make a Measurable Difference Through Aligned Action by Raj Chawla Pdf

Choose Results is a deeply considered call to action to leaders committed to improving people's wellbeing. Grounded in the fields of action learning, collaborative thinking, and collective action, Choose Results elucidates the necessary but difficult task of collaborating with others in ways that align action, de-emphasize the personal, and leverage parallel lines of work with in-depth examples from boots-on-the-ground work. This book provides methods, worksheets, and templates to give leaders the tools and practices they need to work effectively with multiple stakeholders and partners across bureaucracies big and small. Raj Chawla has worked with hundreds of leaders who are interested in making a measurable difference in the quality of life in their communities. With a focus on practice and application, he connects leaders' inherent passion for making a difference to the discipline of using data to inform decisions and the sometimes humbling vulnerability needed to choose results.