The Three C S Communication Customer Service Chatbots

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The Three C's

Author : I. Edmondson
Publisher : Booklocker.com
Page : 0 pages
File Size : 43,7 Mb
Release : 2024-01-05
Category : Business & Economics
ISBN : 1958891096

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The Three C's by I. Edmondson Pdf

The world as we know it is undergoing changes that will impact every facet of our lives -- business, medical, educational, and even our personal existence.

Proceedings of International Conference on Communication and Computational Technologies

Author : Sandeep Kumar,Saroj Hiranwal,S.D. Purohit,Mukesh Prasad
Publisher : Springer Nature
Page : 992 pages
File Size : 55,5 Mb
Release : 2023-08-31
Category : Technology & Engineering
ISBN : 9789819934850

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Proceedings of International Conference on Communication and Computational Technologies by Sandeep Kumar,Saroj Hiranwal,S.D. Purohit,Mukesh Prasad Pdf

This book gathers selected papers presented at 5th International Conference on Communication and Computational Technologies (ICCCT 2023), jointly organized by Soft Computing Research Society (SCRS) and Rajasthan Institute of Engineering & Technology (RIET), Jaipur, during January 28–29, 2023. The book is a collection of state-of-the art research work in the cutting-edge technologies related to the communication and intelligent systems. The topics covered are algorithms and applications of intelligent systems, informatics and applications, and communication and control systems.

Computational Intelligence in Analytics and Information Systems

Author : Parneeta Dhaliwal,Manpreet Kaur,Hardeo Kumar Thakur,Rajeev Kumar Arya,Joan Lu
Publisher : CRC Press
Page : 502 pages
File Size : 41,9 Mb
Release : 2023-09-08
Category : Computers
ISBN : 9781000772272

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Computational Intelligence in Analytics and Information Systems by Parneeta Dhaliwal,Manpreet Kaur,Hardeo Kumar Thakur,Rajeev Kumar Arya,Joan Lu Pdf

This new volume presents a selection of state-of-the-art technological advancements in IoT, network technologies, and software engineering that address unsolved issues in computational intelligence. The volume focuses on empirical, theoretical, and application perspectives on smart technologies and computational intelligence, identifying the advantages and limitations of each. The chapters on smart technologies address their application in communication services, healthcare and assistive technology, urban waste management, vehicle pollution and accident detection, and more. The technologies encompass the use of machine learning, blockchain, fog computing, etc. The volume goes on to discuss computational intelligence in network technologies as well as cryptography mechanisms, internet privacy protection, satellite communication technology, ant colony optimization algorithms, etc. The topics on computational intelligence in software engineering include security optimization via software-defined networking, education-based interactive automated agent, data warehouse requirement engineering, and more. Together with Volume 1: Data Science and AI, Selected Papers from CIAIS-2021, this 2-volume set offers and abundance of valuable information on emerging technologies in computational intelligence.

Contemporary Approaches of Digital Marketing and the Role of Machine Intelligence

Author : Munna, Afzal Sayed,Shaikh, Md Sadeque Imam,Kazi, Baha Uddin
Publisher : IGI Global
Page : 278 pages
File Size : 53,7 Mb
Release : 2023-08-01
Category : Business & Economics
ISBN : 9781668477373

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Contemporary Approaches of Digital Marketing and the Role of Machine Intelligence by Munna, Afzal Sayed,Shaikh, Md Sadeque Imam,Kazi, Baha Uddin Pdf

Digital marketing emerged as a natural response by companies and vendors to leverage and benefit from the significant consumer concentration on digital channels. This proliferation of IT applications and the enormous presence of customers in digital channels generate a large number of products and customer data. Machine learning and artificial intelligence are game-changing techniques in digital marketing to analyze this data. This analysis helps marketers to personalize the sales tools toward individuals, optimize their operations, and minimize expenditure. Contemporary Approaches of Digital Marketing and the Role of Machine Intelligence demonstrates relevant theories of digital marketing along with tools, techniques, methods, and strategies. It also identifies the research gaps for effective digital marketing tools, techniques, and methods and builds a bridge between digital marketing strategies and business plans for organizations. Covering topics such as digital marketing, metaverse, and visitor experience, this premier reference source is an essential resource for business leaders and managers, marketers, IT managers, data analysts, social media analysts, students and educators of higher education, researchers, and academicians.

Artificial Intelligence Applications and Innovations

Author : Ilias Maglogiannis,Lazaros Iliadis,Elias Pimenidis
Publisher : Springer Nature
Page : 475 pages
File Size : 40,5 Mb
Release : 2020-05-29
Category : Computers
ISBN : 9783030491864

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Artificial Intelligence Applications and Innovations by Ilias Maglogiannis,Lazaros Iliadis,Elias Pimenidis Pdf

This 2 volume-set of IFIP AICT 583 and 584 constitutes the refereed proceedings of the 16th IFIP WG 12.5 International Conference on Artificial Intelligence Applications and Innovations, AIAI 2020, held in Neos Marmaras, Greece, in June 2020.* The 70 full papers and 5 short papers presented were carefully reviewed and selected from 149 submissions. They cover a broad range of topics related to technical, legal, and ethical aspects of artificial intelligence systems and their applications and are organized in the following sections: Part I: classification; clustering - unsupervised learning -analytics; image processing; learning algorithms; neural network modeling; object tracking - object detection systems; ontologies - AI; and sentiment analysis - recommender systems. Part II: AI ethics - law; AI constraints; deep learning - LSTM; fuzzy algebra - fuzzy systems; machine learning; medical - health systems; and natural language. *The conference was held virtually due to the COVID-19 pandemic.

Intelligent Human Centered Computing

Author : Siddhartha Bhattacharyya,Jyoti Sekhar Banerjee,Debashis De,Mufti Mahmud
Publisher : Springer Nature
Page : 429 pages
File Size : 47,9 Mb
Release : 2023-06-14
Category : Technology & Engineering
ISBN : 9789819934782

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Intelligent Human Centered Computing by Siddhartha Bhattacharyya,Jyoti Sekhar Banerjee,Debashis De,Mufti Mahmud Pdf

This book features high-quality research papers presented at the First Doctoral Symposium on Human Centered Computing (HUMAN 2023), jointly organized by Computer Society of India, Kolkata Chapter and Techno India University, West Bengal, on February 25, 2023. This book discusses the topics of modern human centered computing and its applications. The book showcases the fusion of human sciences (social and cognitive) with computer science (human–computer interaction, signal processing, machine learning, and ubiquitous computing).

Proceedings of Eighth International Congress on Information and Communication Technology

Author : Xin-She Yang,R. Simon Sherratt,Nilanjan Dey,Amit Joshi
Publisher : Springer Nature
Page : 1076 pages
File Size : 43,8 Mb
Release : 2023-08-31
Category : Technology & Engineering
ISBN : 9789819930432

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Proceedings of Eighth International Congress on Information and Communication Technology by Xin-She Yang,R. Simon Sherratt,Nilanjan Dey,Amit Joshi Pdf

This book gathers selected high-quality research papers presented at the Eighth International Congress on Information and Communication Technology, held at Brunel University, London, on 20–23 February 2023. It discusses emerging topics pertaining to information and communication technology (ICT) for managerial applications, e-governance, e-agriculture, e-education and computing technologies, the Internet of Things (IoT) and e-mining. Written by respected experts and researchers working on ICT, the book offers a valuable asset for young researchers involved in advanced studies. The work is presented in four volumes.

Smart Marketing With the Internet of Things

Author : Simões, Dora,Barbosa, Belem,Filipe, Sandra
Publisher : IGI Global
Page : 304 pages
File Size : 55,7 Mb
Release : 2018-07-20
Category : Business & Economics
ISBN : 9781522557647

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Smart Marketing With the Internet of Things by Simões, Dora,Barbosa, Belem,Filipe, Sandra Pdf

The internet of things (IoT) enhances customer experience, increases the amount of data gained through connected devices, and widens the scope of analytics. This provides a range of exciting marketing possibilities such as selling existing products and services more effectively, delivering truly personalized customer experiences, and potentially creating new products and services. Smart Marketing With the Internet of Things is an essential reference source that discusses the use of the internet of things in marketing, as well as its importance in enhancing the customer experience. Featuring research on topics such as augmented reality, sensor networks, and wearable technology, this book is ideally designed for business professionals, marketing managers, marketing strategists, academicians, researchers, and graduate-level students seeking coverage on the use of IoT in enhancing customer marketing outcomes.

International Conference on Innovative Computing and Communications

Author : Ashish Khanna,Deepak Gupta,Siddhartha Bhattacharyya,Vaclav Snasel,Jan Platos,Aboul Ella Hassanien
Publisher : Springer Nature
Page : 902 pages
File Size : 46,5 Mb
Release : 2020-02-28
Category : Technology & Engineering
ISBN : 9789811512865

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International Conference on Innovative Computing and Communications by Ashish Khanna,Deepak Gupta,Siddhartha Bhattacharyya,Vaclav Snasel,Jan Platos,Aboul Ella Hassanien Pdf

This book includes high-quality research papers presented at the Second International Conference on Innovative Computing and Communication (ICICC 2019), which is held at the VŠB - Technical University of Ostrava, Czech Republic, on 21–22 March 2019. Introducing the innovative works of scientists, professors, research scholars, students, and industrial experts in the fields of computing and communication, the book promotes the transformation of fundamental research into institutional and industrialized research and the conversion of applied exploration into real-time applications.

Chatbot Research and Design

Author : Asbjørn Følstad,Theo Araujo,Symeon Papadopoulos,Effie L.-C. Law,Ewa Luger,Morten Goodwin,Petter Bae Brandtzaeg
Publisher : Springer Nature
Page : 217 pages
File Size : 44,8 Mb
Release : 2022-01-27
Category : Computers
ISBN : 9783030948900

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Chatbot Research and Design by Asbjørn Følstad,Theo Araujo,Symeon Papadopoulos,Effie L.-C. Law,Ewa Luger,Morten Goodwin,Petter Bae Brandtzaeg Pdf

This book constitutes the proceedings of the 5th International Workshop on Chatbot Research and Design, CONVERSATIONS 2021, which was held during November 2021.Due to COVID-19 pandemic the conference was held online. The 12 papers included in this volume were carefully reviewed and selected from a total of 25 submissions. The papers in the proceedings are structured in four topical groups: Chatbot User Insight, Chatbots Supporting Collaboration and Social Interaction, and Chatbot UX and Design.

Innovative Data Communication Technologies and Application

Author : Jennifer S. Raj,Khaled Kamel,Pavel Lafata
Publisher : Springer Nature
Page : 1033 pages
File Size : 52,6 Mb
Release : 2022-02-24
Category : Technology & Engineering
ISBN : 9789811671678

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Innovative Data Communication Technologies and Application by Jennifer S. Raj,Khaled Kamel,Pavel Lafata Pdf

This book presents the latest research in the fields of computational intelligence, ubiquitous computing models, communication intelligence, communication security, machine learning, informatics, mobile computing, cloud computing, and big data analytics. The best selected papers, presented at the International Conference on Innovative Data Communication Technologies and Application (ICIDCA 2021), are included in the book. The book focuses on the theory, design, analysis, implementation, and application of distributed systems and networks.

The Palgrave Handbook of Interactive Marketing

Author : Cheng Lu Wang
Publisher : Springer Nature
Page : 1070 pages
File Size : 40,6 Mb
Release : 2023-01-25
Category : Business & Economics
ISBN : 9783031149610

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The Palgrave Handbook of Interactive Marketing by Cheng Lu Wang Pdf

Interactive marketing, as one of the fastest growing academic fields in contemporary business world, is the multi-directional value creation and mutual-influence marketing process through active customer connection, engagement, participation and interaction. Contemporary interactive marketing has moved beyond the scope of direct marketing or digital marketing, as the market is becoming a forum for conversations and interactions among connected actors or participants in platform ecosystems. The advancement of mobile technology with interactive content and personalized experience makes interactive marketing the new normal in the business world. This handbook contains the most comprehensive and cutting-edge knowledge in the interactive marketing field. The 41 chapters that are divided into eight sections cover all aspects of contemporary interactive marketing realm, including social media and influencer marketing, big data and machine learning in predictive analytics, mobile marketing and proximity marketing, interactive digital marketing and Omnichannel marketing, AI, VR and AR in business applications. With a focal point on interactive marketing, this handbook takes a multidiscipline perspective, from new technology innovations, social media and platform application, economic and cultural impacts, social and psychological analysis, and management and information system. This book provides a timely and comprehensive textbook companion and/or course project resource for college educators and students used for variety of graduate and undergraduate marketing courses, such as Digital Marketing, Internet Marketing, Social Media Marketing, New Media Communication, Marketing Analytics and Marketing Management, etc. It offers valuable references for academic researchers who are interesting conducting and publishing in interactive marketing research. The state-of-art review and emerging new trends presented in the book are particularly useful for research idea generation and conceptual development. The book also putts forward insightful guidelines and practical tools for business management in the application of new interactive marketing strategies and applications in the real world practices. Chapter 41 “Ethical Considerations in Gamified Interactive Marketing Praxis” is available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.

The Book of Chatbots

Author : Robert Ciesla
Publisher : Springer Nature
Page : 167 pages
File Size : 47,8 Mb
Release : 2024-01-13
Category : Computers
ISBN : 9783031510045

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The Book of Chatbots by Robert Ciesla Pdf

Primitive software chatbots emerged in the 1960s, evolving swiftly through the decades and becoming able to provide engaging human-to-computer interactions sometime in the 1990s. Today, conversational technology is ubiquitous in many homes. Paired with web-searching abilities and neural networking, modern chatbots are capable of many tasks and are a major driving force behind machine learning and the quest for strong artificial intelligence, also known as artificial general intelligence (AGI). Sophisticated artificial intelligence is changing the online world as advanced software chatbots can provide customer service, research duties, and assist in healthcare. Modern chatbots have indeed numerous applications — including those of a malicious nature. They can write our essays, conduct autonomous scams, and potentially influence politics. The Book of Chatbots is both a retrospective and a review of current artificial intelligence-driven conversational solutions. It explores their appeal to businesses and individuals as well as their greater social aspects, including the impact on academia. The book explains all relevant concepts for readers with no previous knowledge in these topics. Unearthing the secrets of virtual assistants such as the (in)famous ChatGPT and many other exciting technologies, The Book of Chatbots is meant for anyone interested in the topic, laypeople and IT-enthusiasts alike.

Confronting Security and Privacy Challenges in Digital Marketing

Author : Pires, Paulo Botelho,Santos, José Duarte,Pereira, Inês Veiga,Torres, Ana Isabel
Publisher : IGI Global
Page : 412 pages
File Size : 41,6 Mb
Release : 2023-07-10
Category : Business & Economics
ISBN : 9781668489604

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Confronting Security and Privacy Challenges in Digital Marketing by Pires, Paulo Botelho,Santos, José Duarte,Pereira, Inês Veiga,Torres, Ana Isabel Pdf

Marketing, and specifically its digital marketing component, is being challenged by disruptive innovations, which are creating new, unique, and unusual opportunities, and with the emergence of new paradigms and models. Other areas of knowledge have embraced these innovations with swiftness, adapting promptly and using them as leverage to create new paradigms, models, and realities. Marketing, in clear opposition, has been somewhat dismissive, ignoring the potential of these new contexts that are emerging, some of which are already unavoidable. Confronting Security and Privacy Challenges in Digital Marketing identifies the most relevant issues in the current context of digital marketing and explores the implications, opportunities, and challenges of leveraging marketing strategies with digital innovations. This book explores the impact that these disruptive innovations are having on digital marketing, pointing out guidelines for organizations to leverage their strategy on the opportunities created by them. Covering topics such as blockchain technology, artificial intelligence, and virtual reality, this book is ideal for academicians, marketing professionals, researchers, and more.

Artificial Intelligence Enabled Management

Author : Rubee Singh,Shahbaz Khan,Anil Kumar,Vikas Kumar
Publisher : Walter de Gruyter GmbH & Co KG
Page : 288 pages
File Size : 44,8 Mb
Release : 2024-06-04
Category : Business & Economics
ISBN : 9783111172408

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Artificial Intelligence Enabled Management by Rubee Singh,Shahbaz Khan,Anil Kumar,Vikas Kumar Pdf

Companies in developing countries are adopting Artificial Intelligence applications to increase efficiency and open new markets for their products. This book explores the multifarious capabilities and applications of AI in the context of these emerging economies and its role as a driver for decision making in current management practices. Artificial Intelligence Enabled Management argues that the economic problems facing academics, professionals, managers, governments, businesses and those at the bottom of the economic pyramid have a technical solution that relates to AI. Businesses in developing countries are using cutting-edge AI-based solutions to improve autonomous delivery of goods and services, implement automation of production and develop mobile apps for services and access to credit. By integrating data from websites, social media and conventional channels, companies are developing data management platforms, good business plans and creative business models. By increasing productivity, automating business processes, financial solutions and government services, AI can drive economic growth in these emerging economies. Public and private sectors can work together to find innovative solutions that simultaneously alleviate poverty and inequality and increase economic mobility and prosperity. The thought-provoking contributions in this book also bring attention to new barriers that have emerged in the acceptance, use, integration and deployment of AI by businesses in developing countries and explore the often-overlooked drawbacks of AI adoption that can hinder or even cause value loss. The book is a must-read for policymakers, researchers, and anyone interested in understanding the critical role of AI in the emerging economy perspective.