The Trust Process In Organizations

Author : B. Nooteboom,Frédérique Six
Publisher : Edward Elgar Publishing
Page : 264 pages
File Size : 46,6 Mb
Release : 2003-01-01
Category : Social Science
ISBN : 184376735X

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The Trust Process in Organizations by B. Nooteboom,Frédérique Six Pdf

'This volume is essential reading for those who want to keep abreast of cutting edge research on the role and sources of trust in organizations. The introductory chapters by Nooteboom and Six make conceptual strides by examining the interface between cognitive theory and different forms of trust. The detailed case studies and quantitative analyses of trust in organizational and team contexts fill an important gap in the empirical literature on trust. Overall the volume does a superb job of outlining a research programme addressed to theorists concerned with problems of cognition, trust, power and reciprocity in organizational settings.' - Edward Lorenz, Centre d'Etudes de l'Emploi, France 'This is an important and timely book. During the last ten years there has been growing recognition of the role of trust in promoting the economic performance of firms, organizations and societies, but much of the research has been of a purely theoretical nature. Now two leading proponents of the new approach have collaborated to provide empirical confirmation of key hypotheses. This collection of highly original studies by Dutch and French researchers highlights the importance of leadership and other social processes in engineering trust within organizations. It is essential reading for economists, sociologists, psychologists, and students of management and organization interested in this field.' - Mark Casson, University of Reading, UK Taking an interdisciplinary approach, this volume focuses on the trust processes between people within organizations, with an emphasis on empirical studies.

Author : B. Nooteboom,Frédérique Six
Publisher : Unknown
Page : 243 pages
File Size : 51,6 Mb
Release : 2003
Category : Corporate culture
ISBN : OCLC:1311147079

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The Trust Process in Organizations by B. Nooteboom,Frédérique Six Pdf

Author : Søren Jagd,Lars Fuglsang
Publisher : Edward Elgar Publishing
Page : 360 pages
File Size : 47,5 Mb
Release : 2016-05-27
Category : Business & Economics
ISBN : 9781783476206

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Trust, Organizations and Social Interaction by Søren Jagd,Lars Fuglsang Pdf

Trust, Organizations and Social Interaction promotes new knowledge about trust in an organizational context. The book provides case-analysis of how trust is formed through processes of social interaction in which actors observe, reflect upon and make sense of trust behaviour and its meaning in an organizational and social environment. It greatly contributes to clarifying what a process view may mean in trust research and to understanding how social interaction processes affect trust.

Author : Mark N. K. Saunders,Denise Skinner,Graham Dietz,Nicole Gillespie,Roy J. Lewicki
Publisher : Cambridge University Press
Page : 128 pages
File Size : 48,5 Mb
Release : 2010-06-10
Category : Business & Economics
ISBN : 9781139488501

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Organizational Trust by Mark N. K. Saunders,Denise Skinner,Graham Dietz,Nicole Gillespie,Roy J. Lewicki Pdf

The globalized nature of modern organizations presents new and intimidating challenges for effective relationship building. Organizations and their employees are increasingly being asked to manage unfamiliar relationships with unfamiliar parties. These relationships not only involve working across different national cultures, but also dealing with different organizational cultures, different professional cultures and even different internal constituencies. Managing such differences demands trust. This book brings together research findings on organizational trust-building across cultures. Established trust scholars from around the world consider the development and maintenance of trust between, for example, management consultants and their clients, senior international managers from different nationalities, different internal organizational groupings during times of change, international joint ventures, and service suppliers and the local communities they serve. These studies, set in a wide variety of national settings, are an important resource for academics, students and practitioners who wish to know more about the nature of cross-cultural trust-building in organizations.

Author : Pamela S Shockley-Zalabak,Sherwyn Morreale,Michael Hackman
Publisher : John Wiley & Sons
Page : 274 pages
File Size : 46,8 Mb
Release : 2010-03-09
Category : Business & Economics
ISBN : 9780470583302

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Building the High-Trust Organization by Pamela S Shockley-Zalabak,Sherwyn Morreale,Michael Hackman Pdf

Based on IABC sponsored research in over 60 organizations, this guide provides an easy-to-administer model and instrument for measuring and managing trust in organizations. An explanation and practical applications accompany each of the model's five critical dimensions of trust: Competence, Openness and Honesty, Concern for Others, Reliability, and Identification. Using rich case examples and interviews, the book examines diverse approaches and opportunities for building trust--in peer groups, virtual environments, and with managers/supervisors, and top management. Individual interviews represent diverse organizational positions, responsibilities, perspectives, and geographic locations. Note: CD-ROM/DVD and other supplementary materials are not included in the digital editions of this book.

Author : Robert F. Hurley
Publisher : John Wiley & Sons
Page : 258 pages
File Size : 48,5 Mb
Release : 2011-10-25
Category : Business & Economics
ISBN : 9781118072646

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The Decision to Trust by Robert F. Hurley Pdf

A proven model to create high-performing, high-trust organizations Globally, there has been a decline in trust over the past few decades, and only a third of Americans believe they can trust the government, big business, and large institutions. In The Decision to Trust, Robert Hurley explains how this new culture of cynicism and distrust creates many problems, and why it is almost impossible to manage an organization well if its people do not trust one another. High-performing, world-class companies are almost always high-trust environments. Without this elusive, important ingredient, companies cannot attract or retain top talent. In this book, Hurley reveals a new model to measure and repair trust with colleagues managers and employees. Outlines a proven Decision to Trust Model (DTM) of ten factors that establish whether or not one party will trust the other Filled with original examples from Daimler, PriceWaterhouse Coopers, Goldman Sachs, Microsoft, QuikTrip, General Electric, Procter and Gamble, AzKoNobel, Johnson and Johnson, Whole Foods, and Zappos Reveals how leaders in Asia, Europe, and North America have used the DTM to build high-trust organizations Covering trust building in teams, across functions, within organizations and across national cultures, The Decision to Trust shows how any organization can improve trust and the bottom line.

Author : Roderick Moreland Kramer,Tom R. Tyler
Publisher : SAGE
Page : 442 pages
File Size : 55,6 Mb
Release : 1996
Category : Business & Economics
ISBN : 9780803957404

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Trust in Organizations by Roderick Moreland Kramer,Tom R. Tyler Pdf

Perspectives from organizational theory, social psychology, sociology and economics are brought together in this volume to provide a broad coverage of trust, including the psychological and social antecedents of trust.

Author : Olivier Serrat
Publisher : Springer
Page : 1098 pages
File Size : 48,8 Mb
Release : 2017-05-22
Category : Business & Economics
ISBN : 9789811009839

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Knowledge Solutions by Olivier Serrat Pdf

This book is open access under a CC BY-NC 3.0 IGO license. This book comprehensively covers topics in knowledge management and competence in strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, as well as knowledge capture and storage. Presented in accessible “chunks,” it includes more than 120 topics that are essential to high-performance organizations. The extensive use of quotes by respected experts juxtaposed with relevant research to counterpoint or lend weight to key concepts; “cheat sheets” that simplify access and reference to individual articles; as well as the grouping of many of these topics under recurrent themes make this book unique. In addition, it provides scalable tried-and-tested tools, method and approaches for improved organizational effectiveness. The research included is particularly useful to knowledge workers engaged in executive leadership; research, analysis and advice; and corporate management and administration. It is a valuable resource for those working in the public, private and third sectors, both in industrialized and developing countries.

Author : Anonim
Publisher : BRILL
Page : 284 pages
File Size : 44,5 Mb
Release : 2019-07-22
Category : Political Science
ISBN : 9789004390430

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Trust in Contemporary Society by Anonim Pdf

Trust in Contemporary Society, by well-known trust researchers, deals with conceptual, theoretical and social interaction analyses, historical data on societies, national surveys or cross-national comparative studies, and methodological issues related to trust. The authors are from a variety of disciplines: psychology, sociology, political science, organizational studies, history, and philosophy, and from Britain, the United States, the Czech Republic, the Netherlands, Australia, Germany, and Japan. They bring their vast knowledge from different historical and cultural backgrounds to illuminate contemporary issues of trust and distrust. The socio-cultural perspective of trust is important and increasingly acknowledged as central to trust research. Accordingly, future directions for comparative trust research are also discussed. Contributors include: Jack Barbalet, John Brehm, Geoffrey Hosking, Robert Marsh, Barbara A. Misztal, Guido Möllering, Bart Nooteboom, Ken J. Rotenberg, Jiří Šafr, Masamichi Sasaki, Meg Savel, Markéta Sedláčková, Jörg Sydow, Piotr Sztompka.

Author : Nicole Gillespie,C. Ashley Fulmer,Roy J. Lewicki
Publisher : Routledge
Page : 257 pages
File Size : 55,8 Mb
Release : 2021-05-11
Category : Psychology
ISBN : 9780429829918

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Understanding Trust in Organizations by Nicole Gillespie,C. Ashley Fulmer,Roy J. Lewicki Pdf

Understanding Trust in Organizations: A Multilevel Perspective examines trust within organizations from a multilevel perspective, bringing together internationally renowned trust scholars to advance our understanding of how trust is affected by both macro and micro forces, such as those operating at the societal, institutional, network, organizational, team, and individual levels. Understanding Trust in Organizations synthesizes and promotes new scholarly work examining the emergence and embeddedness of multilevel trust within organizations. It provides a much-needed integration and novel conceptual advances regarding the dynamic interplay between micro and macro levels that influence trust. This volume brings new insights into how trust in groups, networks, and organizations forms, and why employees can differ in their trust in leaders and teams. Providing rich and nuanced insights into how to develop, maintain, and restore trust in the workplace, Understanding Trust in Organizations is a critical resource for scholars, graduate students, and researchers of industrial and organizational psychology, as well as practitioners in fields such as human resource management and strategic management. Chapter 8 of this book is freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license.

Author : Vanessa Hall
Publisher : Greenleaf Book Group
Page : 200 pages
File Size : 49,5 Mb
Release : 2011-10
Category : Business & Economics
ISBN : 9781937110215

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The Truth about Trust in Business by Vanessa Hall Pdf

Trust gets a lot of lip service in the business world, particularly in the current economic climate. But according to author Vanessa Hall, few of us really understand what trust in, how to build it, and how to determine if others view us and our organizations as trustworthy. And issues of trust exact high costs for us - ethically and financially. Hall delivers a three-pronged approach to building trust based on assessment of expectations, needs, and promises. With a practical model, compelling insights, real case studies, and easy-to-implement tips, Hall offers readers: knowledge of how to ensure that trust, once established, is not broken; guidance on how to become more trustworthy brands and businesses; and assessment tools for determining how trustworthy you are in each area of business. Delving into each area of business- sales, management, branding and marketing, customer services, leadership - the guidebook gives companies and leaders the tools they need to earn trust, reap the rewards, and stand apart from the competition.

Author : Roderick M. Kramer,Karen S. Cook
Publisher : Russell Sage Foundation
Page : 400 pages
File Size : 49,9 Mb
Release : 2004-04-29
Category : Political Science
ISBN : 9781610443388

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Trust and Distrust In Organizations by Roderick M. Kramer,Karen S. Cook Pdf

The effective functioning of a democratic society—including social, business, and political interactions—largely depends on trust. Yet trust remains a fragile and elusive resource in many of the organizations that make up society's building blocks. In their timely volume, Trust and Distrust in Organizations, editors Roderick M. Kramer and Karen S. Cook have compiled the most important research on trust in organizations, illuminating the complex nature of how trust develops, functions, and often is thwarted in organizational settings. With contributions from social psychologists, sociologists, political scientists, economists, and organizational theorists, the volume examines trust and distrust within a variety of settings—from employer-employee and doctor-patient relationships, to geographically dispersed work teams and virtual teams on the internet. Trust and Distrust in Organizations opens with an in-depth examination of hierarchical relationships to determine how trust is established and maintained between people with unequal power. Kurt Dirks and Daniel Skarlicki find that trust between leaders and their followers is established when people perceive a shared background or identity and interact well with their leader. After trust is established, people are willing to assume greater risks and to work harder. In part II, the contributors focus on trust between people in teams and networks. Roxanne Zolin and Pamela Hinds discover that trust is more easily established in geographically dispersed teams when they are able to meet face-to-face initially. Trust and Distrust in Organizations moves on to an examination of how people create and foster trust and of the effects of power and betrayal on trust. Kimberly Elsbach reports that managers achieve trust by demonstrating concern, maintaining open communication, and behaving consistently. The final chapter by Roderick Kramer and Dana Gavrieli includes recently declassified data from secret conversations between President Lyndon Johnson and his advisors that provide a rich window into a leader's struggles with problems of trust and distrust in his administration. Broad in scope, Trust and Distrust in Organizations provides a captivating and insightful look at trust, power, and betrayal, and is essential reading for anyone wishing to understand the underpinnings of trust within a relationship or an organization. A Volume in the Russell Sage Foundation Series on Trust

Author : Sandra J. Sucher,Shalene Gupta
Publisher : PublicAffairs
Page : 304 pages
File Size : 41,5 Mb
Release : 2021-07-06
Category : Business & Economics
ISBN : 9781541756663

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The Power of Trust by Sandra J. Sucher,Shalene Gupta Pdf

A ground-breaking exploration of the changing nature of trust and how to bridge the gap from where you are to where you need to be. Trust is the most powerful force underlying the success of every business. Yet it can be shattered in an instant, with a devastating impact on a company’s market cap and reputation. How to build and sustain trust requires fresh insight into why customers, employees, community members, and investors decide whether an organization can be trusted. Based on two decades of research and illustrated through vivid storytelling, Sandra J. Sucher and Shalene Gupta examine the economic impact of trust and the science behind it, and conclusively prove that trust is built from the inside out. Trust emerges from a company being the “real deal”: creating products and services that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not. When trust is in the room, great things can happen. Sucher and Gupta’s innovative foundation for executing the elements of trust—competence, motives, means, impact—explains how trust can be woven into the day-to-day and the long term. Most importantly, even when lost, trust can be regained, as illustrated through their accounts of companies across the globe that pull themselves out of scandal and corruption by rebuilding the vital elements of trust.

Author : Stephen R. Covey,Rebecca R. Merrill
Publisher : Simon and Schuster
Page : 400 pages
File Size : 41,6 Mb
Release : 2008-02-05
Category : Business & Economics
ISBN : 9781416549000

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The SPEED of Trust by Stephen R. Covey,Rebecca R. Merrill Pdf

Explains how trust is a key catalyst for personal and organizational success in the twenty-first century, in a guide for businesspeople that demonstrates how to inspire trust while overcoming bureaucratic obstacles.

Author : Roderick Moreland Kramer
Publisher : Oxford University Press on Demand
Page : 498 pages
File Size : 46,9 Mb
Release : 2006
Category : Business & Economics
ISBN : 9780199288496

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Organizational Trust by Roderick Moreland Kramer Pdf

Organizational trust is a subject which has over the past decade become of increasing importance to organizational theory and research. This book examines what trust is, how it is developed and maintained, its underpinnings, manifestations, and its fragility, through a presentation and discussion of key readings.