Total Quality Management In The Healthcare Industry

Author : Hugh C. H. Koch
Publisher : Unknown
Page : 132 pages
File Size : 40,9 Mb
Release : 1991
Category : Health services administration
ISBN : CORNELL:31924062771740

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Total Quality Management in Health Care by Hugh C. H. Koch Pdf

The emergence of "total quality" as an approach to organising, sustaining and improving quality of service offers considerable potential benefits to the health service in the 1990s and beyond. TQM is an integral part of effective management, not an optional extra. It is a system which in general results in greater awareness of how performance in delivering health care can be explicitly measured against agreed standards to the satisfaction of both patients and "purchasers". TQM is a comprehensive approach, both cultural and technical, and must embrace all staff, all disciplines and all activities. This text offers a description of what TQM is, how the quality culture can be developed, what the contributory technical components are and the benefits which can accrue from implementing this important organisational initiative.

Author : Balasubramanian Mahadevan
Publisher : Notion Press
Page : 134 pages
File Size : 52,6 Mb
Release : 2022-06-10
Category : Medical
ISBN : 9798886290158

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Total Quality Management in the Healthcare industry by Balasubramanian Mahadevan Pdf

"Total Quality Management in Health Care” explains the basic components of a TQM programme relevant to acute and priority health services. The material is presented in an accessible A4 format, with a strong use of visuals, including diagrams, checklists and questionnaires. It describes the basics of total quality management and how they apply to the health service. Total Quality Management (TQM) describes a management system where in a Healthcare Organization attains organizational advancement through a commitment to customer requirements. A Healthcare Organization meets those requirements when it empowers every employee in every department to maintain high standards and strive for continuous improvement

Author : Ellen Marszalek-Gaucher,Richard J. Coffey
Publisher : Jossey-Bass
Page : 662 pages
File Size : 50,5 Mb
Release : 1993-06-04
Category : Business & Economics
ISBN : UOM:39015026852239

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Total Quality in Healthcare by Ellen Marszalek-Gaucher,Richard J. Coffey Pdf

Total Quality Management (TQM) is considered by many to be the answer to the severe problems currently gripping the healthcare industry. Yet while much has been written about the theory of TQM, little is available on the specifics of applying this theory to health care practice. How does one begin? How can the organization be structured to support these approaches? How can the effectiveness of these efforts be evaluated?Sharing the lessons they've learned by implementing TQM strategies in their hospital since 1987, Ellen J. Gaucher and Richard J. Coffey offer practical guidance for building an organization that successfully employs TQM--one that utilizes the philosophy of continuous improvement in all business and clinical functions, employs teams for problem solving, and continually strives to meet and exceed customer needs. They provide comprehensive guidance for realizing broad-scale organizational change, showing how by applying this approach, they have been able to improve speed, efficiency, and cost-effectiveness throughout their organization.

Author : American College of Medical Quality ACMQ,Prathibha Varkey
Publisher : Jones & Bartlett Publishers
Page : 254 pages
File Size : 40,5 Mb
Release : 2010-03-03
Category : Medical
ISBN : 9780763796020

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Medical Quality Management: Theory and Practice by American College of Medical Quality ACMQ,Prathibha Varkey Pdf

This new comprehensive resource Medical Quality Management: Theory and Practice addresses the needs of physicians, medical students, and other health care professionals for up to date information about medical quality management. In reviewing the key principles and methods that comprise the current state of medical quality management in U.S. health care, this text provides a concise summary of quality improvement, patient safety and quality measurement methodologies. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.

Author : M. Rosita Schiller,Karen Miller-Kovach,Mary Angela Miller
Publisher : Jones & Bartlett Learning
Page : 394 pages
File Size : 51,8 Mb
Release : 1994
Category : Hospitals
ISBN : 0834205513

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Total Quality Management for Hospital Nutrition Services by M. Rosita Schiller,Karen Miller-Kovach,Mary Angela Miller Pdf

Designed to help nutrition professionals build and sustain an effective total quality management program for nutrition services in hospitals, skilled nursing facilities, nursing homes, etc. Provides a discussion of quality assessment, monitoring, and evaluation. Includes background information on total quality management and its adaptation to health care settings and a discussion of departmental systems and tools for quality management. Deals with the quality monitoring and evaluation process, and offers suggestions for managing the quality process. Contains references and examples from dietetic practice.

Author : A. F. Al-Assaf,June Schmele
Publisher : CRC Press
Page : 318 pages
File Size : 46,6 Mb
Release : 1993-09-01
Category : Medical
ISBN : 0963403044

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The Textbook of Total Quality in Healthcare by A. F. Al-Assaf,June Schmele Pdf

Until now, no textbook on TQ has emerged that was written specifically for the healthcare industry. The Textbook of TQ in Healthcare is the first true text prepared by healthcare professionals for healthcare professionals. It provides a discussion of the tools, techniques and principles of TQ. Academic programs will find this text very useful for courses in TQ, quality management, general and strategic management and leadership.The Textbook is also an excellent reference for students and professionals in medicine, nursing, allied health services, pharmacy and healthcare administration. The Textbook of TQ in Healthcare starts with an introduction and history of TQ and its movement from the manufacturing sector to the healthcare industry. Quality is then discussed as a major cornerstone of the healthcare delivery system. Principles, methods for implementation and the tools for assessing TQ progress are described. The Textbook concludes with a section on comparative analysis of TQ with other management philosophies. Also presented are a case study of a major healthcare facility that has actually implemented TQ and an excellent collection of articles that further expand the understanding of TQ.

Author : D. H. Stamatis
Publisher : Irwin Professional Publishing
Page : 376 pages
File Size : 51,5 Mb
Release : 1996
Category : Business & Economics
ISBN : UOM:49015002525468

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Total Quality Management in Healthcare by D. H. Stamatis Pdf

Total Quality Management in Healthcare: Implementation Strategies for Optimum Results goes beyond the generic "recipe" for implementing quality. It addresses key principles as they relate to issues in your field and offers a holistic approach to incorporating TQM in a wide variety of healthcare environments. This groundbreaking book answers many of the questions healthcare managers have about TQM, including: What is quality in healthcare? How does ISO 9000 relate to my field? Can strategic planning be part of our quality initiative, and if so - how? Why is the cost of quality important in healthcare? What are the issues and concerns in the implementation phase of TQM? What is "breakthrough", and how does it relate to healthcare? Why bother with needs assessment? If you're ready to introduce quality principles into your organization, but aren't sure where to begin, this book was written especially for you. Total Quality Management in Healthcare covers each principle and offers specific strategies for implementation that produce results. Best of all, no previous background or knowledge of quality is needed for you to use this book as an implementation tool.

Author : Donald Lighter,Douglas C. Fair
Publisher : Jones & Bartlett Learning
Page : 606 pages
File Size : 44,7 Mb
Release : 2004-02-24
Category : Business & Economics
ISBN : 9780763732189

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Quality Management in Health Care: Principles and Methods by Donald Lighter,Douglas C. Fair Pdf

Quality Management in Health Care: Principles and Methods, Second Edition explores quality management processes in health care using specific analytical methods in addition to emphasizing general theory and practical applications. Topics that are examined include: statistical process control and group management, disease management, clinical practice guidelines, and implementation strategies. the writing is clear and understandable, and the text makes effective use of examples, illustrations and case studies to elucidate key concepts. Additionally, each chapter ends with exercises designed to

Author : Nancy O. Graham
Publisher : Jones & Bartlett Learning
Page : 392 pages
File Size : 43,6 Mb
Release : 1995
Category : Medical care
ISBN : 0834206250

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Quality in Health Care by Nancy O. Graham Pdf

Here's a reference book that will explore the difficult issues facing quality management professionals and energize your approach to concerns you face daily. Examines quality in healthcare from both a historical, and current perspective. You'll get proven strategies on how to survive in today's managed care environment. Explore the extensive framework of quality in healthcare and discover how it relates to other industries. Examine real life situations, explore the benefits, And The pitfalls to avoid. Plus, visualize the quality process with the help of charts and tables, and easy-to-understand diagrams.

Author : Thomas T.H. Wan,Alastair M. Connell
Publisher : Springer Science & Business Media
Page : 330 pages
File Size : 50,8 Mb
Release : 2002-09-30
Category : Business & Economics
ISBN : 1402071000

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Monitoring the Quality of Health Care by Thomas T.H. Wan,Alastair M. Connell Pdf

As the public in the U.S. has grown increasingly concerned over the gaps in the health care system's attention to quality, and as the health care industry itself struggles for stability in a volatile environment, a historic opportunity presents itself. This book reviews a variety of quality monitoring approaches, identifies critical issues pertaining to assessment, measurement, implementation, and evaluation of quality initiatives, and suggests scientific approaches to put in place a core set of performance measures that reliably identify the value-added clinical and managerial behaviors in health care - for both quality and cost efficiency. The key to quality improvement has to focus on physicians and other health professionals. This book is designed to identify issues pertaining to health care quality and to formulate appropriate approaches for improving quality. It can be used by risk managers and hospital executives to guide their development, implementation, and evaluation of quality improvement programs.

Author : John N. Morfaw
Publisher : University Press of America
Page : 200 pages
File Size : 47,6 Mb
Release : 2009-09-25
Category : Social Science
ISBN : 9780761847076

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Total Quality Management (TQM) by John N. Morfaw Pdf

Total Quality Management and Project Management have a symbiotic relationship in their planning, design, analysis, implementation, monitoring, and evaluation, as well as other related processes. This book accentuates the relationship between Total Quality Management and Project Management and other contemporary management concepts. These contemporary concepts include Six Sigma Methodology, International Organization for Standardization (ISO), Capacity Building, Business Re-engineering, Knowledge Management, Configuration Management, SWOT Analysis, and Total Quality Leadership, as well as fundamental business management concepts such as leadership dynamics, quality assurance, quality control, and continuous quality improvement. The book evaluates and analyzes the relationship between Total Quality Management and Human Resource Management, Public Relations Management, Marketing Management, Risk Management, Project Proposal Writing, and Resource Coordination and Management. Total Quality Management gives an exploratory overview of the contributions of certain national and international organizations that operate in Africa towards an effective and efficient delivery of products and services, especially on the implementation of capacity building programs in Africa, such as The World Bank, AfDB, CDC, PAID, ACBF, UNDP, AAPAM, CAFRAD, NEPAD, and others.

Author : Institute for Operations Research and the Management Sciences. National Meeting
Publisher : INFORMS
Page : 349 pages
File Size : 49,9 Mb
Release : 2008
Category : Operations research
ISBN : 9781877640230

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Tutorials in Operations Research by Institute for Operations Research and the Management Sciences. National Meeting Pdf

Author : Joel E. Ross
Publisher : Routledge
Page : 568 pages
File Size : 42,6 Mb
Release : 2017-10-06
Category : Business & Economics
ISBN : 9781351407786

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Total Quality Management by Joel E. Ross Pdf

Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are: A new chapter on the emerging Theory of Constraints Expanded treatment of Process Management Eleven new readings Ten new cases Chapter examples of TQM at 12 Baldrige winning organizations End of chapter recommendations for further reading Revised and updated textual material The Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case. Based on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations.

Author : Usha Manjunath
Publisher : Unknown
Page : 273 pages
File Size : 53,6 Mb
Release : 2012-03-01
Category : Medical
ISBN : 8131604691

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Total Quality Service in Healthcare by Usha Manjunath Pdf

The healthcare industry is one of the most rapidly growing service industries in the world today. The central theme of all healthcare systems is "quality," which needs to be managed effectively for performance excellence and survival in today's business environment. The concept of quality at the organizational level has led to several innovations in quality management, from the traditional quality assurance to implementation of the philosophy of total quality management. This book reviews in detail the quality assurance, audit methods, quality award criteria, and total quality management in healthcare in India. After an introductory chapter on the quality management in healthcare organizations, the book discusses core issues in healthcare quality, quality assurance mechanisms, total quality management, and quality of healthcare services. Most recent developments, like India's NABH (National Accreditation Board for Hospitals & Healthcare Providers) accreditation for hospitals are also discussed. The book also looks at the research on quality dimensions and investigations which finally led to the development of an integrative framework on total service quality management for hospitals. An analysis of research work in quality management in Indian hospitals is included. The book makes a strong case for continuous improvement, based on total quality service management criteria.

Author : Curtis P. McLaughlin,Arnold D. Kaluzny
Publisher : Jones & Bartlett Learning
Page : 706 pages
File Size : 43,6 Mb
Release : 2006
Category : Education
ISBN : 9780763727123

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Continuous Quality Improvement in Health Care by Curtis P. McLaughlin,Arnold D. Kaluzny Pdf

Through a unique interdisciplinary perspective on quality management in heath care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations. Updated material includes a new focus on reducing medical errors, the introduction of CPOE, Baldridge Award criteria, and seven new case studies.