Understanding Everyday Incivility

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Understanding Everyday Incivility

Shelley D. Lane
Understanding Everyday Incivility Book PDF

Author : Shelley D. Lane
Publisher : Rowman & Littlefield
Page : 264 pages
File Size : 41,8 Mb
Release : 2017-08-28
Category : Language Arts & Disciplines
ISBN : 9781442261860

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Understanding Everyday Incivility by Shelley D. Lane Pdf

Understanding Everyday Incivility delves into the day-to-day annoying behaviors that color our interactions with other people, such as the use of crude language in public, family members who claim that they’re “just teasing” and we’re “too sensitive,” coworkers who constantly interrupt us, and inflammatory remarks posted on social media sites. Shelley D. Lane explores what is considered uncivil behavior, why we label some acts as crude or selfish while others are deemed polite and proper, and how these labels often change from one context to the next. She highlights the power dynamics at play in our interactions and explains how “rude” behavior can sometimes be beneficial—and “polite” behavior can be detrimental. Rather than a simplistic manual of manners, Lane provides the tools to understand everyday incivility and strategies for responding effectively and appropriately.

The Cost of Bad Behavior

Christine Pearson,Christine Porath
The Cost of Bad Behavior Book PDF

Author : Christine Pearson,Christine Porath
Publisher : Penguin
Page : 240 pages
File Size : 49,9 Mb
Release : 2009-07-09
Category : Business & Economics
ISBN : 9781101082249

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The Cost of Bad Behavior by Christine Pearson,Christine Porath Pdf

Why incivility at work is a bigger problem than you suspect In an accessible and informative style, Pearson and Porath examine the toll that bad behavior can have on otherwise well-functioning companies. And they reveal strategies that successful organizations are using to stop incivility before it takes hold. Whether it's a standoffish coworker or an arrogant boss, incivility at the office doesn't just affect the moods of a few employees; it hurts an entire company. Consider these statistics: 12 percent of all employees say they've left jobs because they were treated badly. Fortune 1000 executives spend roughly seven weeks per year resolving employee conflicts. And an astonishing 95 percent of Americans say they've experienced rudeness at work. Christine Pearson and Christine Porath examine the devastating toll that bad behavior can have on otherwise well-functioning companies. Combining their own scientific research with stories from fields as diverse as criminology, education, and psychology, they show how to spot the roots of incivility, rip them out, and create a culture of respect. They urge managers to stop making excuses, set a zero-tolerance policy, and lead by example. Bestsellers like The No Asshole Rule and The Power of Nice have shown the hunger for more civility at work; now The Cost of Bad Behavior shows exactly what to do about it.

Communication in a Civil Society

Shelley D. Lane,Ruth Anna Abigail,John Casey Gooch
Communication in a Civil Society Book PDF

Author : Shelley D. Lane,Ruth Anna Abigail,John Casey Gooch
Publisher : Taylor & Francis
Page : 426 pages
File Size : 49,6 Mb
Release : 2024-03-06
Category : Language Arts & Disciplines
ISBN : 9781003861218

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Communication in a Civil Society by Shelley D. Lane,Ruth Anna Abigail,John Casey Gooch Pdf

Using the concept of “civility” as the major theme, this fully updated second edition offers a unique and alternative way to teach and learn about communication. The book brings together discrete areas that explore the fundamentals of communication and intrapersonal communication, interpersonal communication, small group communication, and public speaking. Every chapter includes theories, concepts, and examples that allow students to use civil and ethical communication skills in their personal relationships, in collaboration with colleagues, and in giving public speeches and professional presentations. This new edition highlights advances in and concepts related to mediated and technology-based communication, such as chatbots, technostress, and dating apps, and shows how students can engage in civil face-to-face and mediated interaction. Additionally, each chapter includes a real-world incident that students are asked to analyze in terms of specific chapter information and skills related to civility. Communication in a Civil Society is an ideal textbook for Introduction to Communication, Interpersonal Communication, and Public Speaking courses. Materials for instructors including PowerPoint slides, a test bank, and an instructor’s manual, are available at www.routledge.com/9781032513263.

Incivility

Philip Smith,Timothy L. Phillips,Ryan D. King
Incivility Book PDF

Author : Philip Smith,Timothy L. Phillips,Ryan D. King
Publisher : Cambridge University Press
Page : 128 pages
File Size : 53,9 Mb
Release : 2010-08-26
Category : Social Science
ISBN : 9781139491617

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Incivility by Philip Smith,Timothy L. Phillips,Ryan D. King Pdf

Has anyone ever pushed in front of you in a queue? Stolen your parking space? Talked on their mobile phone during a film at the cinema? In our everyday lives we all encounter rude and inconsiderate people. This unique book provides the first ever systematic investigation of typical encounters with rudeness. Through a meticulous analysis of over 500 events, it maps out what people experience as rude, where and when this happens and what takes place in the exchange between the participants. The inquiry further charts the emotional and social consequences of rudeness and victimization, with the results challenging the widespread assumption that bad behaviour is toxic to community life. In conclusion the study draws upon its findings and surveys a range of strategies for reducing the level of incivility in everyday life, identifying some simple and innovative solutions. Incivility will appeal to criminologists, sociologists and scholars of urban studies.

Fear: Critical Geopolitics and Everyday Life

Susan J. Smith
Fear Critical Geopolitics and Everyday Life Book PDF

Author : Susan J. Smith
Publisher : Routledge
Page : 280 pages
File Size : 53,5 Mb
Release : 2016-04-22
Category : Social Science
ISBN : 9781317136187

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Fear: Critical Geopolitics and Everyday Life by Susan J. Smith Pdf

'Fear' in the twenty-first century has greater currency in western societies than ever before. Through scares ranging from cot death, juvenile crime, internet porn, asylum seekers, dirty bombs and avian flu, we are bombarded with messages about emerging risks. This book takes stock of a range of issues of 'fear' and presents new theoretical arguments and research findings that cover topics as diverse as the war on terror, the immigration crisis, stranger danger, global disease epidemics and sectarian violence. This book charts the association of fear discourses with particular spaces, times, social identities and sets of geopolitical relations. It examines the ways in which fear may be manufactured and manipulated for political purposes, sometimes becoming a tool of repression, and relates fear to political, economic and social marginalization at different scales. Furthermore, it highlights the importance and sometimes unpredictability of everyday lived experiences of fear - the many ways in which people recognize, make sense of and manage fear; the extent of resistance to fear; the relation of fear and hope in everyday life; and the role of emotions in galvanizing political and social action and change.

Gender, Race, and Ethnicity in the Workplace

Margaret Foegen Karsten
Gender Race and Ethnicity in the Workplace Book PDF

Author : Margaret Foegen Karsten
Publisher : Bloomsbury Publishing USA
Page : 327 pages
File Size : 43,7 Mb
Release : 2016-03-28
Category : Business & Economics
ISBN : 9798216088974

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Gender, Race, and Ethnicity in the Workplace by Margaret Foegen Karsten Pdf

Insights from professionals in the fields of organizational development and diversity provide practical tools to help employees and managers—regardless of race or gender—collaborate in reaching their workplace potential. The contributions of more than 30 experts reframe the discussion on gender, race, and ethnicity in the U.S. workforce, examining the complex identity concerns facing workers who fall within minority groups and recommending practical solutions for dealing with workplace inequities. Through focused essays, experts explore new perspectives to persistent challenges and discuss progress made in addressing unequal treatment based on race and gender in the past eight years. This detailed reference explores every aspect of the issue, including mentoring, family leaves, pay inequity, multiracial and transgender identities, community involvement, and illegal harassment. The first part of the book identifies employment discrimination based on multiracial identity, appearance, and transgender status. The second section unveils the psychology behind harassment on the job; the third section provides strategies for overcoming traditional obstacles for the disenfranchised. The final section discusses updates on laws dealing with the Family and Medical Leave Act. The book closes with success stories of women of color in U.S. leadership roles as well as others achieving success in their professions outside of the country. Accompanying tables, charts, and graphs illustrate the field's most poignant research, such as the relationship between organizational effectiveness and diversity and the characteristics of those taking family and medical leave.

Political Incivility in the Parliamentary, Electoral and Media Arena

Annemarie S. Walter
Political Incivility in the Parliamentary Electoral and Media Arena Book PDF

Author : Annemarie S. Walter
Publisher : Routledge
Page : 260 pages
File Size : 46,8 Mb
Release : 2021-02-25
Category : Political Science
ISBN : 9781000334920

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Political Incivility in the Parliamentary, Electoral and Media Arena by Annemarie S. Walter Pdf

This edited volume affords conceptual and analytical convergence in the study of political incivility by bringing together theoretical and empirical work of scholars from various (sub)disciplines studying political incivility within European countries and the USA. It addresses the needs and challenges of comparative research, adding to a more generic theory on political incivility. Recent years have witnessed growing attention to issues of political incivility in the parliamentary, electoral and media arenas, with rudeness, hostility and vulgarity being highly prevalent in interactions between politicians, journalists and citizens. This book analyses what constitutes this political incivility, its occurrence, causes and effects in these various arenas, using several country-specific contexts, and presenting a cohesive edifice of knowledge on political incivility. This book will be of key interest to scholars and students of parliamentary studies, political behaviour, political communication and political psychology, as well as more broadly to political science, communication science, media studies, psychology, sociology and to (non-) governmental institutions and those that are concerned about the quality of democracy or public debate.

The Routledge Companion to Wellbeing at Work

Cary L. Cooper,Michael P. Leiter
The Routledge Companion to Wellbeing at Work Book PDF

Author : Cary L. Cooper,Michael P. Leiter
Publisher : Taylor & Francis
Page : 388 pages
File Size : 43,7 Mb
Release : 2017-05-18
Category : Business & Economics
ISBN : 9781317353720

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The Routledge Companion to Wellbeing at Work by Cary L. Cooper,Michael P. Leiter Pdf

Over recent years, many companies have developed an awareness of the importance of an active, rather than passive, approach to wellbeing at work. Whilst the value of this approach is widely accepted, turning theory into effective practice is still a challenge for many companies. The Routledge Companion to Wellbeing at Work is a comprehensive reference volume addressing every aspect of the topic. Split into five parts, it explores different models of wellbeing; personal qualities contributing to wellbeing; job insecurity and organizational wellbeing; workplace supports for wellbeing; and initiatives to enhance wellbeing. The international team of contributors provide a solid foundation to research and practice, including contemporary topics such as architecture, coaching, and fitness in the workplace. Edited by two of the world’s leading scholars on the subject, this text is a valuable tool for researchers, students, and practitioners in HRM and organizational psychology.

The Emotional Organization

Stephen Fineman
The Emotional Organization Book PDF

Author : Stephen Fineman
Publisher : John Wiley & Sons
Page : 240 pages
File Size : 51,9 Mb
Release : 2009-02-09
Category : Business & Economics
ISBN : 9780470766019

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The Emotional Organization by Stephen Fineman Pdf

This landmark collection is exclusively devoted to demonstrating/mapping (what is understood today about the power and structural effects of emotion and identity in organizations. Essays at the leading edge of research reveal the influence of workplace cultures, power, and institutional expectations, while also exploring the negative impacts of emotion management in the workplace. Brings together an international group of cutting-edge researchers to write critically about emotion in different organizational and cultural settings Includes research on policy, change, management and professional practice Exposes the influence of workplace cultures, power and institutional expectations on emotion Reveals the darker and oppressive features of emotion management in organizations Applies recent critical organizational theory to emotion.

Lived diversities

Husband, Charles,Alam, Yunis
Lived diversities Book PDF

Author : Husband, Charles,Alam, Yunis
Publisher : Policy Press
Page : 256 pages
File Size : 48,6 Mb
Release : 2016-03-23
Category : Social Science
ISBN : 9781447321125

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Lived diversities by Husband, Charles,Alam, Yunis Pdf

Lived diversities: Space, place and identities in the multi-ethnic city is a timely and important book, which focuses on multi-ethnic interaction in an inner city area. Addressing difficult issues that are often simplistically and negatively portrayed it challenges the stereotypical denigration of inner city life, and Muslim communities in particular. Using well-crafted historical, political and contextual explanations the book provides a nuanced account of contemporary multi-ethnic coexistence. This invaluable contribution to our understanding of the politics and practice of multicultural coexistence is a must-read for students and practitioners interested in ethnic diversity, urban policy and the politics of place and space.

Strategic Communication

Anthony Dudo,LeeAnn Kahlor
Strategic Communication Book PDF

Author : Anthony Dudo,LeeAnn Kahlor
Publisher : Routledge
Page : 205 pages
File Size : 54,8 Mb
Release : 2016-07-01
Category : Language Arts & Disciplines
ISBN : 9781317290537

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Strategic Communication by Anthony Dudo,LeeAnn Kahlor Pdf

The focus of this book is Strategic Communication. Communication can be defined as strategic if its development and/or dissemination is driven by an expected outcome. These outcomes can be attitudinal, behavioral, persuasive or knowledge-related; they can lead to change or engagement, or they can miss their mark entirely. In looking at strategic communication, one is not limited to a specific context or discipline. Many of the scholars in the volume are generating research that covers strategic communication in ways that are meaningful across fields. This volume collects the work and idea of scholars who cover the spectrum of strategic communication from source to message to audience to channel to effects. Strategic Communication offers news perspectives across contexts and is rooted firmly in the rich research traditions of persuasion and media effects. Spanning multiple disciplines and written to appeal to a large audience, this book will be found in the hands of researchers, graduate students, and students doing interdisciplinary coursework.

Civility and Democratic Education

Andrew Peterson
Civility and Democratic Education Book PDF

Author : Andrew Peterson
Publisher : Springer Nature
Page : 80 pages
File Size : 44,6 Mb
Release : 2019-11-18
Category : Education
ISBN : 9789811510144

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Civility and Democratic Education by Andrew Peterson Pdf

This book explores how and why civility contributes to a vibrant democratic society, and how it can be fostered and cultivated as a key part of democratic education. It suggests that civility only makes sense as a civic virtue if it is conceived in relation to civic friendship, concord and fellow-feeling. This book offers a timely snapshot of civility as a pressing, yet enduring, concern in democratic life and education. It elucidates a virtue-based conceptualization of civility and its place within democratic education, and makes use of real-life examples and cases to illustrate its arguments and to engage a range of readers. In short, this book is interested in what civility is and how schools can and do cultivate civility.

A Crisis of Civility?

Robert G. Boatright,Timothy J. Shaffer,Sarah Sobieraj,Dannagal Goldthwaite Young
A Crisis of Civility Book PDF

Author : Robert G. Boatright,Timothy J. Shaffer,Sarah Sobieraj,Dannagal Goldthwaite Young
Publisher : Routledge
Page : 245 pages
File Size : 42,9 Mb
Release : 2019-02-18
Category : Political Science
ISBN : 9781351051965

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A Crisis of Civility? by Robert G. Boatright,Timothy J. Shaffer,Sarah Sobieraj,Dannagal Goldthwaite Young Pdf

The state of political discourse in the United States today has been a subject of concern for many Americans. Political incivility is not merely a problem for political elites; political conversations between American citizens have also become more difficult and tense. The 2016 presidential elections featured campaign rhetoric designed to inflame the general public. Yet the 2016 election was certainly not the only cause of incivility among citizens. There have been many instances in recent years where reasoned discourse in our universities and other public venues has been threatened. This book was undertaken as a response to these problems. It presents and develops a more robust discussion of what civility is, why it matters, what factors might contribute to it, and what its consequences are for democratic life. The authors included here pursue three major questions: Is the state of American political discourse today really that bad, compared to prior eras; what lessons about civility can we draw from the 2016 election; and how have changes in technology such as the development of online news and other means of mediated communication changed the nature of our discourse? This book seeks to develop a coherent, civil conversation between divergent contemporary perspectives in political science, communications, history, sociology, and philosophy. This multidisciplinary approach helps to reflect on challenges to civil discourse, define civility, and identify its consequences for democratic life in a digital age. In this accessible text, an all-star cast of contributors tills the earth in which future discussion on civility will be planted.

Understanding the High Performance Workplace

Neal M. Ashkanasy,Rebecca J. Bennett,Mark J. Martinko
Understanding the High Performance Workplace Book PDF

Author : Neal M. Ashkanasy,Rebecca J. Bennett,Mark J. Martinko
Publisher : Routledge
Page : 318 pages
File Size : 45,6 Mb
Release : 2016-06-10
Category : Psychology
ISBN : 9781317626237

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Understanding the High Performance Workplace by Neal M. Ashkanasy,Rebecca J. Bennett,Mark J. Martinko Pdf

This book asks the crucial question: When does high performance supervision become abusive supervision? As more organizations push to adopt high performance work practices (HPWP), the onus increasingly falls on supervisors to do whatever it takes to maximize the productivity of their work teams. In this rigorous, research-based volume, international contributors offer insight into how and when seemingly-beneficial workplace practices cross the line from motivation to abuse. By reviewing critical issues in both high performance work practices and abusive supervision, it illuminates the crossover between these two modes of work, and forges a path for future scholarship.

Nursing as Ministry

Kristen L. Mauk,Mary Hobus
Nursing as Ministry Book PDF

Author : Kristen L. Mauk,Mary Hobus
Publisher : Jones & Bartlett Learning
Page : 456 pages
File Size : 47,7 Mb
Release : 2019-08-19
Category : Medical
ISBN : 9781284170344

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Nursing as Ministry by Kristen L. Mauk,Mary Hobus Pdf

Designed to be a student-friendly textbook for faith-based schools, this first edition text focuses on nursing as ministry, not just spiritual care.