Virtual Reference Best Practices Book in PDF, ePub and Kindle version is available to download in english. Read online anytime anywhere directly from your device. Click on the download button below to get a free pdf file of Virtual Reference Best Practices book. This book definitely worth reading, it is an incredibly well-written.
Virtual Reference Best Practices by M. Kathleen Kern Pdf
Outlines the tools and decision-making processes that help libraries evaluate, tailor, and launch virtual reference services that are a perfect fit for the community and a library. This book provides a checklist of issues to consider; suggests plans for sustainability of services; and outlines the pros and cons of collaborating in a consortium.
Beth Thomsett-Scott,Library and Information Technology Association (U.S.)
Author : Beth Thomsett-Scott,Library and Information Technology Association (U.S.) Publisher : American Library Association Page : 171 pages File Size : 55,7 Mb Release : 2013-02-07 Category : Language Arts & Disciplines ISBN : 9781555708993
Implementing Virtual Reference Services by Beth Thomsett-Scott,Library and Information Technology Association (U.S.) Pdf
Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor...
Virtual Reference Training by Buff Hirko,Mary Bucher Ross Pdf
Provides librarians with the resources needed to help their patrons use virtual reference sources, with hands-on learning activities, exercises, and assessment tools.
Author : David A. Tyckoson,John G. Dove Publisher : Purdue University Press Page : 418 pages File Size : 45,5 Mb Release : 2015 Category : Language Arts & Disciplines ISBN : 9781557536983
Reimagining Reference in the 21st Century by David A. Tyckoson,John G. Dove Pdf
Libraries today provide a wider variety of services, collections, and tools than at any time in the past. This book explores how reference librarianship is changing to continue to help users find information they need in this shifting environment.
Emerging Technologies for Librarians by Sharon Q Yang,LiLi Li Pdf
Emerging Technologies for Librarians: A Practical Approach to Innovation focuses on the practical applications of emerging technologies in libraries, defining the technologies in the context of their use in real situations. Each chapter includes an overview of the use of emerging technologies in a particular work area that is followed by a list of relevant applications. Chapters cover work areas such as advertising, distance learning, metadata. and digital libraries, and also focus on applications, including mobile computing and web conferencing, followed by a conclusion. This book serves as a guide for those interested in learning about, and implementing, the available technologies that enhance library services, and also lists and discusses the types of emerging technologies that are available for a specific area of work. Discusses and reviews practical applications of emerging technologies for librarians Explores what emerging technologies are available in particular areas of library services Describes and evaluates applications Connects library work to innovations
Reaching Diverse Audiences with Virtual Reference and Instruction by Meredith Powers,Laura Costello Pdf
Reaching Diverse Audiences with Virtual Reference and Instruction features practical advice for teaching and serving diverse audiences using a mix of new technologies and old-school librarianship. The guidebook aims to provide a range of options that can be adapted for your community’s needs.
The Virtual Reference Experience by R. David Lankes Pdf
Virtual reference-today's fastest-expanding library service-raises many complex policy and implementation questions. Unfortunately, this service is in an early stage and experiences are limited. This groundbreaking volume combines the most current thinking and theory from experts and relates it to real-world virtual reference projects, studies, and findings from libraries across the nation. The editors have arranged the contributions into four distinct parts-Patrons of Digital Reference Services, Digital Reference Librarians, Digital Reference Services and Policies, and The Broader Context of Digital Reference-to highlight the users, staff, services, as well as societal, legal, and political environments within which digital reference services exist. The 13 chapters are based on presentations at the Virtual Reference Desk Conference, the nation's premier event for digital reference practitioners, that have been developed, updated, and refined for inclusion here. They cover design, operation, and marketing of services; user perceptions; training; personal interaction; policies; best practices and guidelines; user surveillance and privacy; and much more. Reference librarians, administrators, and information professionals will find these innovative ideas and practical experiences from the cutting-edge of virtual reference invaluable.
Author : Janet G. Husband,Jonathan F. Husband Publisher : American Library Association Page : 793 pages File Size : 40,9 Mb Release : 2009-07-30 Category : Language Arts & Disciplines ISBN : 9780838909676
Author : Michael Bemis Publisher : American Library Association Page : 305 pages File Size : 48,7 Mb Release : 2014-03-03 Category : Language Arts & Disciplines ISBN : 9780838996058
Library and Information Science by Michael Bemis Pdf
This unique annotated bibliography is a complete, up-to-date guide to sources of information on library science, covering recent books, monographs, periodicals and websites, and selected works of historical importance.
Best Practices in Access Services by Lori L. Driscoll,W. Bede Mitchell Pdf
Access Services departments in libraries have become highly complex organizations responsible for a broad range of functions, often including circulation, reserves, interlibrary lending and borrowing, document delivery, stacks maintenance, building security, photocopying, and providing general patron assistance. This book offers effective solutions to familiar problems, fresh ideas for responding to patron needs, and informed speculation on new trends and issues facing access services departments. This book was originally published as a special issue of the Journal of Access Services.
Books Are for Use: Best Practices in the Academic Library by Ramakant Amar Navghare Pdf
The academic library plays a crucial role in the higher education system. It is the heart of the institution and serves as the primary source of information and knowledge for students, faculty, and staff. The library is a place where people come together to learn, research, and grow. It provides access to a wide range of resources, including books, journals, databases, and other materials, as well as a variety of services, such as research assistance, instruction, and technology support. The academic library's primary mission is to support the teaching, learning, and research needs of the institution. It does this by providing access to a wide range of information resources and services, such as books, journals, databases, and other materials, as well as research assistance, instruction, and technology support. The library also plays a key role in developing and delivering information literacy instruction, which helps students to become proficient in finding, evaluating, and using information effectively.
Crash Course in Contemporary Reference by Francisca Goldsmith Pdf
A fresh, detailed, and thoughtful examination of reference services in the context of evolving community information needs and habits, a changing technological landscape, and new search strategies. Professional practices in the field of library reference services have changed dramatically in the past decade in response to shrinking print reference collections and evolving technology, search strategies, and user needs and interests. This new guide explains all the basics of reference services, covering resource types and awareness of their appropriate uses, collection development and maintenance techniques that support reference service work, the latest online searching techniques, and best practices for service interactions through various platforms, including email, chat, text, phone, and face to face. Additionally, it addresses reference service ethics; communication and conducting reference interviews; important policies related to reference service development, provision, and maintenance; alternative reference service delivery points now in use; and professional service provider networking. Both experienced reference librarians and those new to reference service will benefit from in-depth coverage of recent changes in online reference resources and print-based resources, guidelines for authoritative evaluation of web-based resources, explanations of online catalog searching skills, and tips for reference web page construction. The book also contains an expanded section on making digitized collections accessible and relevant; information on the growing need of members of the general population for help with various federal government access programs ranging from Veterans Affairs and Social Security to health care access, income tax regulation fulfillment, and immigrant documentation; and explanations of copyright in the digital sphere of resource use and transfer.
Author : Kay Ann Cassell,Uma Hiremath Publisher : American Library Association Page : 600 pages File Size : 41,5 Mb Release : 2018-06-11 Category : Language Arts & Disciplines ISBN : 9780838917060
The Twelfth Off-Campus Library Services Conference Proceedings by Julie A. Garrison Pdf
An essential tool for digital services for every campus library The Twelfth Off-Campus Library Services Proceedings is a selection of superb presentations from the twelfth annual conference on library services held in Savannah, Georgia in April 2006. Respected experts tackle the latest issues in library services, distance learning, and administration, focusing on theory, best practices, and practical digital applications using the most current research available at the time of the conference. Case studies provide a clear view of the challenges present in various types of campus libraries, and practical strategies are offered to more fully utilize electronic resources in the future. This comprehensive collection provides valuable advice on copyright issues, evaluating library services Web sites, best practices for distance learning instruction, Weblogs in instruction, collaborative efforts, and many other of the latest issues. Practical ideas consider budget and knowledge constraints, emphasizing strategies using the latest digital software. The future of electronic services in campus libraries is considered in detail. The book also contains workshop and poster abstracts, including full papers when provided by the author. The Twelfth Off-Campus Library Services Proceedings contains several helpful tables and appendixes to clearly illustrate surveys and data results. Each chapter is carefully referenced. Topics in The Twelfth Off-Campus Library Services Proceedings include: providing education on the key differences between copyright and plagiarism results of a survey from users to determine usefulness of content and services offered in an electronic environment findings of a survey on the form and function models within regional campus librarians comparison between (ARL/ACRL) SPEC Kit data and a selection of current library literature survey results on the professional development needs of distance librarians the use of blogs as a supplement to face-to-face instruction and as outreach the role of e-mail reference in electronic services virtual (real-time chat) reference collaborations recommendations for modifications to the process of adapting and testing an analytic rubric used with graduate literature reviews case study in statewide cooperation in the delivery of library services much, much more! The Twelfth Off-Campus Library Services Proceedings is an invaluable resource that explores present and future digital library services challenges for campus librarians of all types everywhere.
Virtual Reference Service by R. David Lankes,Philip Nast Pdf
Shares experts' best practices, forward-looking models, and advice on new developments in virtual reference. Discusses the building of consortia, motivational and coaching activities for staff, instant messaging options, creation of subject-specific taxonomies, interpersonal communications improvement, and more.
