Working Through Conflict

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Working Through Conflict

Author : Joseph Folger,Marshall Scott Poole,Randall K. Stutman
Publisher : Routledge
Page : 564 pages
File Size : 50,5 Mb
Release : 2015-09-25
Category : Family & Relationships
ISBN : 9781317342496

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Working Through Conflict by Joseph Folger,Marshall Scott Poole,Randall K. Stutman Pdf

Updated in its 7th edition, Working Through Conflict provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice, covering the whole range of conflict settings (interpersonal, group, and organizational). Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real life case studies that illustrate key concepts and help students learn how to apply theory. The book's emphasis on application of concepts makes it highly accessible to students, while expanding their understanding of both conflict theory and practical skills.An introduction to social science research and theory on conflict

Working Through Conflict

Author : Joseph P. Folger,Marshall Scott Poole,Randall K. Stutman
Publisher : Routledge
Page : 350 pages
File Size : 54,8 Mb
Release : 2021-04-08
Category : Business & Economics
ISBN : 9781000368468

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Working Through Conflict by Joseph P. Folger,Marshall Scott Poole,Randall K. Stutman Pdf

This fully updated ninth edition provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice. Covering a range of conflict settings, including interpersonal, group, and organizational conflicts, it includes an abundance of real-life case studies that encompass a spectrum of theoretical perspectives. Its emphasis on application makes it highly accessible to students, while expanding their comprehension of conflict theory and practical skills. This new edition features a new chapter presenting key principles students can practice to become more skillful at managing conflict, a wealth of up-to-date research and case examples, suggested readings and video resources, and integrated questions for review and discussion. This textbook can be used in undergraduate or graduate courses on conflict in communication, business and management, political science, and counseling programs. Online resources for instructors, including PowerPoint slides and an instructor's manual, can be found at www.routledge.com/cw/folger.

Working Through Environmental Conflict

Author : Steven E. Daniels,Gregg B. Walker
Publisher : Praeger
Page : 336 pages
File Size : 45,8 Mb
Release : 2001-04-30
Category : Business & Economics
ISBN : UOM:39015050544165

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Working Through Environmental Conflict by Steven E. Daniels,Gregg B. Walker Pdf

Environmental and natural resource policy decision making is changing. Increasingly citizens and management agency personnel are seeking ways to do things differently; to participate meaningfully in the decision making process as parties work through policy conflicts. Doing things differently has come to mean doing things collaboratively. Daniels and Walker examine collaboration in environmental and natural resource policy decision making and conflict management. They address collaboration by featuring a method collaborative learning, that has been designed to address decision making and conflict management needs in complex and controversial policy settings. As they illustrate, collaborative learning differs in some significant ways from existing approaches for dealing with policy decision making, public participation, and conflict management. First, it is a hybrid of systems thinking and alternative dispute resolution concepts. Second, it is grounded explicitly in experiential, team-or organizational-and adult learning theories. It is a theory-based framework through which parties can make progress in the management of controversial environmental policy situations. They discuss both the theory and technique of collaborative learning and present cases where it has been applied. This is a professional and teaching tool for scholars, students, and researchers involved with environmental issues as well as dispute resolution.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Author : Mary Scannell
Publisher : McGraw Hill Professional
Page : 240 pages
File Size : 42,6 Mb
Release : 2010-05-28
Category : Business & Economics
ISBN : 9780071743662

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The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by Mary Scannell Pdf

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Managing Conflict at Work

Author : Clive Johnson,Jackie Keddy
Publisher : Kogan Page Publishers
Page : 268 pages
File Size : 47,8 Mb
Release : 2010-09-03
Category : Business & Economics
ISBN : 9780749459536

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Managing Conflict at Work by Clive Johnson,Jackie Keddy Pdf

Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organisations channel their energies; encouraging positive mindsets and building stronger and happier workforces. Putting the cost of rising conflict in context with recessionary times, it looks beyond individual cases to issues such as workforce motivation and corporate responsibility. The authors provide a wide range of practical techniques, tools and templates to support individuals who need to facilitate the resolution of employee disputes. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes; the book emphasises simple and practical ways for dealing with conflict situations - both when potential disputes are first emerging, and once a conflict has escalated into a formal complaint. Also including international case studies, extensive appendix of templates, tools and forms, including stakeholder analysis, mediation in-take forms and reflective questioning prompts, Managing Conflict at Work provides practical support to ensure that your company prevents disputes and stays within the law. The book is accompanied by an extensive range of ready-to-use templates and case studies and is supported by a dedicated website, providing information and downloads referred to in the book, as well as videos and podcasts.

Conflict Dialogue

Author : Peter M. Kellett
Publisher : SAGE
Page : 304 pages
File Size : 54,8 Mb
Release : 2006-06-28
Category : Language Arts & Disciplines
ISBN : 9781452236209

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Conflict Dialogue by Peter M. Kellett Pdf

Conflicts are more effectively managed if people understand the layers meaning in their conflicts and collaborate based on those meanings. In this book, author Peter M. Kellett analyzes and interprets real-life conflict stories as a way to create opportunities for more productive ways to navigate and resolve conflict.

HBR Guide to Dealing with Conflict (HBR Guide Series)

Author : Amy Gallo
Publisher : Harvard Business Review Press
Page : 224 pages
File Size : 49,8 Mb
Release : 2017-03-14
Category : Business & Economics
ISBN : 9781633692169

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HBR Guide to Dealing with Conflict (HBR Guide Series) by Amy Gallo Pdf

While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Getting to Zero

Author : Jayson Gaddis
Publisher : Hachette Go
Page : 304 pages
File Size : 45,8 Mb
Release : 2021-10-05
Category : Family & Relationships
ISBN : 9780306924828

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Getting to Zero by Jayson Gaddis Pdf

The relationship teacher, coach, and founder of The Relationship School reveals the origins of conflict styles, how to stop avoiding difficult conversations, and how to resolve conflict in our most important relationships. Conflicts in our closest relationships are scary because so much is at stake. If the conflict doesn't go well, we could lose our marriage, our family or our job, all connected to our security and survival. So we do just about anything not to lose those relationships, including avoid conflict, betraying ourselves or becoming dishonest. Unresolved conflict affects every single aspect of our lives, from self-confidence to physical and mental health. Jayson Gaddis is a personal trainer for relationships and one of the world’s leading authorities on interpersonal conflict. For almost two decades, Gaddis has helped individuals, couples, and teams get to the bottom of their deepest conflicts. He helps people see the wisdom in conflict and how to get to zero—which means we have successfully worked through our conflict and have nothing in the way of a good connection. In Getting to Zero, Gaddis shows the reader how to stop running away from uncomfortable conversations and instead learn how to work through them. Through funny personal stories, uncomfortable examples, and effective tools and skills, he shows the reader how to move from disconnection to connection, acceptance, and understanding. This method upgrades the old tired and static conflict resolution approaches and offers a fresh, street-level, user-friendly road map on exactly how to work through conflict with the people you care most about.

Finding Your Way Through Conflict

Author : Chris Amirault,Christine Snyder
Publisher : Free Spirit Publishing
Page : 316 pages
File Size : 53,9 Mb
Release : 2021-07-12
Category : Education
ISBN : 9781631984969

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Finding Your Way Through Conflict by Chris Amirault,Christine Snyder Pdf

Learn how to engage in and resolve conflict productively to improve work relationships and create a more equitable community for children. Conflicts are inevitable, often hard to navigate, and can quickly multiply and become unmanageable. And resolving conflict requires self-reflection, understanding, and vulnerability. But knowing how to tackle difficult conversations will strengthen relationships, create a more equitable community, and improve the impact educators have on the young children they work with. The first of its kind, Finding Your Way Through Conflict specifically focuses on conflict in early childhood education settings and gives concrete steps and strategies to help manage and resolve it productively. Authors Chris Amirault, Ph.D., and Christine M. Snyder, M.A., have decades of experience in early childhood education programs and conflict resolution. Built on their expertise and their own experiences, the book’s conflict scenarios are engaging and authentic, empowering educators to get in and out of conflict in a variety of personal, organization, and cultural contexts. Some of these scenarios include: The Discombobulated Team: The children’s artwork you posted in the classroom yesterday is gone. Who took it down—and why? The Intent/Impact Disagreement: You were only trying to help! So why is that parent offended? The Unexpected Disaster: Your team planned every aspect of that difficult parent meeting for days. So why was it such a catastrophe? A free PLC/Book Study Guide is available at freespirit.com/plc.

Working with Conflict in Social Work Practice

Author : Brian Littlechild,Karen Mills,Rose Parkes
Publisher : McGraw-Hill Education (UK)
Page : 162 pages
File Size : 51,8 Mb
Release : 2020-08-24
Category : Medical
ISBN : 9780335248377

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Working with Conflict in Social Work Practice by Brian Littlechild,Karen Mills,Rose Parkes Pdf

This book offers guidance and practice development strategies for social workers on the causes of, and effective responses to, the many different types of conflicts that they may experience from the classroom to the workplace. In addition, the text sets out the complex, multi¬-layered and sometimes conflicting roles within social work settings, with the balancing of care and control functions, and safeguarding and empowering approaches. Based on evidence of the range, extent and effects of behaviour, the book offers advice on how you can best recognize and work with issues that can cause conflict. These include: •Reluctant service user engagement, resistance, and oppositional behaviours. •Aggression, threats, abuse, and physical violence. •Safeguarding responsibilities for vulnerable people, including in domestic violence and vulnerable adults and children work. •Sexist, disablist, and racist behaviours, or where someone is being negatively targeted, bullied or harassed because of LGBTQ+ status. •Situations where there is potential conflict between students, colleagues, managers, or other professionals (e.g. whistleblowing). This book forms part of the Social Work Skills in Practice series and is essential reading for social work students and practitioners. Brian Littlechild is a Professor of Social Work at the University of Hertfordshire, UK, with a practice and management background in mental health, looked-after children, child safeguarding and working with young people who have offended. He has researched, published, worked, and trained in this area for over 35 years. Karen Mills is Programme Lead for the MSc Social Work and Step up to Social Work Programmes at the University of Hertfordshire, UK. Rose Parkes is Deputy Head of Higher Education at University College Jersey, UK, and leads the BA Social Work course.

High Conflict

Author : Amanda Ripley
Publisher : Simon and Schuster
Page : 368 pages
File Size : 51,5 Mb
Release : 2022-04-05
Category : Business & Economics
ISBN : 9781982128579

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High Conflict by Amanda Ripley Pdf

"In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--

Resolving Inner Conflict

Author : Jay Earley
Publisher : Unknown
Page : 140 pages
File Size : 46,5 Mb
Release : 2012
Category : Psychology
ISBN : 0984392769

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Resolving Inner Conflict by Jay Earley Pdf

This book is a detailed treatment of how to work with inner conflict in Internal Family Systems Therapy, including transcripts of actual sessions to show how the technique works. Though written for psychotherapists, it is also accessible to people who want to deepen their IFS work on themselves.

Change, Conflict and Community

Author : Barbara Kenton,Suzanne Penn
Publisher : Routledge
Page : 288 pages
File Size : 49,6 Mb
Release : 2009
Category : Business & Economics
ISBN : 9780750681940

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Change, Conflict and Community by Barbara Kenton,Suzanne Penn Pdf

The cost to business of unresolved conflicts is high in terms of expensive tribunals; loss of productivity, resignations and potentially loss of reputation for both individuals and the organization overall. Written by authors experienced in the field, this book addresses these key issues.

Leading Through Conflict

Author : Mark Gerzon
Publisher : Harvard Business Review Press
Page : 288 pages
File Size : 46,5 Mb
Release : 2006-05-08
Category : Business & Economics
ISBN : 9781633690332

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Leading Through Conflict by Mark Gerzon Pdf

As our world grows smaller, opportunities for conflict multiply. Ethnic, religious, political, and personal differences drive people apart—with potentially disastrous consequences—and it's the task of perceptive leaders to bring them together again World-renowned mediation expert Mark Gerzon argues that leaders have failed to rise to this challenge. Our organisations, schools, and governments remain filled with divisive dictators and everyday managers, instead of what he calls mediators—leaders who transform conflict so that everyone can move forward together. Through absorbing examples drawn from decades of work with organisational, political, and global conflicts of all kinds, Leading Through Conflict provides a powerful new framework for the leader as mediator, and outlines eight specific tools these leaders use to transform seemingly intractable differences into progress on deep-seated problems. Both practical and passionate, this book makes the tools of cross-border leaders accessible to anyone who wants to help create healthier companies, communities, and countries.

Becoming a Conflict Competent Leader

Author : Craig E. Runde,Tim A. Flanagan
Publisher : John Wiley & Sons
Page : 325 pages
File Size : 43,5 Mb
Release : 2012-11-27
Category : Business & Economics
ISBN : 9781118417225

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Becoming a Conflict Competent Leader by Craig E. Runde,Tim A. Flanagan Pdf

The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.