Leading Through Conflict

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Leading Through Conflict

Mark Gerzon
Leading Through Conflict Book PDF

Author : Mark Gerzon
Publisher : Harvard Business Review Press
Page : 288 pages
File Size : 47,5 Mb
Release : 2006-05-08
Category : Business & Economics
ISBN : 9781633690332

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Leading Through Conflict by Mark Gerzon Pdf

As our world grows smaller, opportunities for conflict multiply. Ethnic, religious, political, and personal differences drive people apart—with potentially disastrous consequences—and it's the task of perceptive leaders to bring them together again World-renowned mediation expert Mark Gerzon argues that leaders have failed to rise to this challenge. Our organisations, schools, and governments remain filled with divisive dictators and everyday managers, instead of what he calls mediators—leaders who transform conflict so that everyone can move forward together. Through absorbing examples drawn from decades of work with organisational, political, and global conflicts of all kinds, Leading Through Conflict provides a powerful new framework for the leader as mediator, and outlines eight specific tools these leaders use to transform seemingly intractable differences into progress on deep-seated problems. Both practical and passionate, this book makes the tools of cross-border leaders accessible to anyone who wants to help create healthier companies, communities, and countries.

Leading Through Conflict

Mark Gerzon
Leading Through Conflict Book PDF

Author : Mark Gerzon
Publisher : Harvard Business Press
Page : 294 pages
File Size : 50,6 Mb
Release : 2006
Category : Business & Economics
ISBN : 159139919X

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Leading Through Conflict by Mark Gerzon Pdf

Argues that organisations need mediators, rather than divisive dictators, and outlines the 8 powerful skills required for cross-border leadership.

The Culture Question

Randy Grieser,Eric Stutzman,Wendy Loewen,Michael Luban
The Culture Question Book PDF

Author : Randy Grieser,Eric Stutzman,Wendy Loewen,Michael Luban
Publisher : Greenleaf Book Group
Page : 186 pages
File Size : 41,6 Mb
Release : 2019-03-05
Category : Business & Economics
ISBN : 9781988617091

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The Culture Question by Randy Grieser,Eric Stutzman,Wendy Loewen,Michael Luban Pdf

Unfortunately, far too many people don’t like where they work. Some organizations are unhealthy and full of disrespectful behavior. Other workplaces are simply uninspiring. For various reasons, countless people feel trapped, indifferent, or bored at work. The authors of this book believe that people should be able to like where they work. When employees like the places they work, it’s not only good for their mental health and well-being, it’s also good for their organizations – both financially and otherwise. When a workplace culture is purposely created to be respectful and inspiring, employees are happier, more productive, and more engaged. By exploring six key elements that make up a healthy workplace culture, The Culture Question answers two fundamental questions: “How does your organization’s culture impact how much people like where they work?” and “What can you do to make it better?” Discover how to create a workplace where people like to work by focusing on these six elements of healthy workplace culture: Communicating Your Purpose and Values. Employees are inspired when they work in organizations whose purpose and values resonate with them. Providing Meaningful Work. Most employees want to work on projects that inspire them, align with what they are good at, and allow them to grow. Focusing Your Leadership Team on People. How leaders relate to their employees plays a major role in how everyone feels about their workplace. Building Meaningful Relationships. When employees like the people they work with and for, they are more satisfied and more engaged in their work. Creating Peak Performing Teams. People are energized when they work together effectively because teams achieve things that no one person could do on their own. Practicing Constructive Conflict Management. When leaders don’t handle conflict promptly and well, it quickly sours the workplace. This book includes survey feedback from over 2,400 leaders and employees and resources for putting these ideas into action.

Mission Rift

David E. Woolverton
Mission Rift Book PDF

Author : David E. Woolverton
Publisher : Augsburg Fortress Publishers
Page : 239 pages
File Size : 53,9 Mb
Release : 2021
Category : Religion
ISBN : 9781506464770

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Mission Rift by David E. Woolverton Pdf

There are two types of conflict in congregations: conflict that kills and conflict that cultivates growth. So argues David E. Woolverton in Mission Rift: Leading through Church Conflict. Conflict that kills--that damages or destroys teams, ministries, missions, vibrancy--occurs when we as the people of God forget who we are, why we're here, and where we're going in carrying out the divine mission. Conflict that cultivates growth often begins with the same scenarios, but leaders see conflict as a context for learning how to live together as a people called to transform their neighborhoods, schools, and workplaces. In Mission Rift, Woolverton reorients our view of congregational conflict. In part 1, he examines conflict from a theological and ecclesiological framework, exploring why it is essential to discipleship and mission. In part 2, he presents six principles of missional leadership, challenging pastors and other leaders to define themselves within the frameworks of spiritual formation and family systems, and then to create environments that facilitate growth in faith communities. Rather than resolve conflict too quickly, Woolverton explains, lest we inadvertently sabotage the potential it has to draw a congregation toward spiritual growth, wise leaders recognize that a lack of conflict may be a symptom of missional decline, rather than congregational unity. When the church pursues its divine mission first, conflict may become essential for defining its mission priorities. Successfully leading through conflict toward a transformative end will empower a congregation's witness within its community and beyond.

Leading Through Crisis, Conflict, and Change in Higher Education

Incorporated Magna Publications
Leading Through Crisis Conflict and Change in Higher Education Book PDF

Author : Incorporated Magna Publications
Publisher : Unknown
Page : 170 pages
File Size : 49,8 Mb
Release : 2020-08-26
Category : Education
ISBN : 0912150769

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Leading Through Crisis, Conflict, and Change in Higher Education by Incorporated Magna Publications Pdf

It's more than fair to say that everyone is going through a time of unprecedented obstacles and uncertain outcomes.Higher education is certainly of no exception.Now, with the onset of the COVID-19 pandemic and related challenges to educating students on campus, the need for leadership, crisis response, and change management from academic leadership, in this currently volatile landscape, is increasingly urgent.Compiled from Academic Leader articles, Leading through Crisis, Conflict, and Change in Higher Education brings you direct advice, from qualified subject matter experts from a variety of campuses, on wide-ranging nuanced aspects of managing difficult issues and topics.Leading through Crisis, Conflict, and Change in Higher Education emphasizes three key areas of higher education leadership and provides in-depth and extensive insights into each topic: Leading through Crisis Leading through Conflict Leading through Change Begin with valuable strategies and relevant guidance on navigating crucial topics, such as COVID-19, the #MeToo movement, and social injustice, among others, while steadily supporting your faculty, staff, and students.Next, receive a wealth of knowledge about managing conflicts on your campus. From the positive effects of conflict, to creating emotionally intelligent conversations, to managing intradepartmental conflict, to dealing with toxic leadership, and just understanding how to deal with those who just won't work cohesively with others, leading educators and leaders nationwide share how they directly deal with these issues and more.Finally, you'll discover numerous approaches about how to continuously improve and keep up with the constant changes of higher education, including innovation and technology, online education, inclusion and accessibility, Universal Design for Learning (UDL), Open Educational Resources, and more.Leading through Crisis, Conflict, and Change in Higher Education is your compilation of strong and compelling guidance from leaders and educators who have gone through and are currently going through the same difficult moments you are. Make this your tool for discovering the multiple facets of crisis communication, conflict management, and change leadership in higher education.Get your thorough guide to the foremost facets of leading through unprecedented times.

From Conflict to Courage

Marlene Chism
From Conflict to Courage Book PDF

Author : Marlene Chism
Publisher : Berrett-Koehler Publishers
Page : 221 pages
File Size : 49,7 Mb
Release : 2022-05-03
Category : Business & Economics
ISBN : 9781523000739

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From Conflict to Courage by Marlene Chism Pdf

Unresolved conflict is workplace kryptonite. Learn how to develop the mindset and skills to defuse disagreements, overcome division, and turn conflict into an opportunity for growth. Unresolved workplace conflict wastes time, increases stress, and negatively affects business outcomes. But conflict isn't the problem, mismanagement is. Leaders unintentionally mismanage conflict when they fall into patterns of what Marlene Chism calls “the Three As:” aggression, avoidance, and appeasing. “These coping mechanisms are ways human beings avoid the emotions that come with conflict, but in the end it's all avoidance,” says Chism. In this book she shows how to fearlessly deal with conflict head-on by expanding your conflict capacity. Conflict capacity is a combination of three elements. The foundation is the Inner Game—the leader's self-awareness, values, discernment, and emotional integrity. The Outer Game is the skills, tools, and communication techniques built on that foundation. Finally, there's Culture—the visible and invisible structures around you that can encourage or discourage conflict. Chism offers exercises, examples, and expert guidance on developing all three elements. Leaders will discover techniques to increase leadership clarity, identify obstacles, and reduce resistance. They'll develop powerful skills for dealing with high-conflict people and for initiating, engaging in, and staying with difficult conversations. Readers will learn that when they see conflict as a teacher, courageously face it, and continually work on transforming themselves, they can get the resolution they are seeking. They can change minds.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Mary Scannell
The Big Book of Conflict Resolution Games Quick Effective Activities to Improve Communication Trust and Collaboration Book PDF

Author : Mary Scannell
Publisher : McGraw Hill Professional
Page : 240 pages
File Size : 41,7 Mb
Release : 2010-05-28
Category : Business & Economics
ISBN : 9780071743662

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The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by Mary Scannell Pdf

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

The Elephant in the Boardroom

Edgar Papke
The Elephant in the Boardroom Book PDF

Author : Edgar Papke
Publisher : Red Wheel/Weiser
Page : 255 pages
File Size : 45,6 Mb
Release : 2015-10-19
Category : Business & Economics
ISBN : 9781632659835

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The Elephant in the Boardroom by Edgar Papke Pdf

“When leaders fail to confront conflict, they become the ‘biggest elephant’ in the room.”In a survey of more than 4,000 CEOs, executives, and managers, more than 90 percent admitted they were uncomfortable confronting or engaging in conflict.Yet leaders must realize that every conflict presents an opportunity to reach higher levels of performance. In The Elephant in the Boardroom, award-winning leadership psychologist Edgar Papke explores the unique and challenging relationship that leaders have with conflict, and offers the know-how needed to use conflict as the engine of innovation and creativity. As a result, you will learn how to act courageously and be better equipped to lead and win in today’s complex and turbulent world.The Elephant in the Boardroom will help you:Better understand the unique relationship leaders have with conflict.Gain the self-knowledge required to confront conflict and attain higher levels of leadership performance.Learn how to foster cultures of openness and higher accountability.Identify the sources of dysfunctional conflict to create constructive change effectively.Learn to use a proven, seven-step model for effectively managing and leveraging conflict.Are you ready to confront the “big elephant in the room,” and manage the elephants living and thriving in your organization?

HBR Guide to Dealing with Conflict (HBR Guide Series)

Amy Gallo
HBR Guide to Dealing with Conflict HBR Guide Series Book PDF

Author : Amy Gallo
Publisher : Harvard Business Review Press
Page : 224 pages
File Size : 52,7 Mb
Release : 2017-03-14
Category : Business & Economics
ISBN : 9781633692169

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HBR Guide to Dealing with Conflict (HBR Guide Series) by Amy Gallo Pdf

While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Why Great Leaders Don't Take Yes for an Answer

Michael A. Roberto
Why Great Leaders Don t Take Yes for an Answer Book PDF

Author : Michael A. Roberto
Publisher : Pearson Education
Page : 396 pages
File Size : 44,6 Mb
Release : 2005-06-06
Category : Business & Economics
ISBN : 9780132716468

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Why Great Leaders Don't Take Yes for an Answer by Michael A. Roberto Pdf

Harvard Business School's Michael Roberto draws on powerful decision-making case studies from every walk of life, showing how to promote honest, constructive dissent and skepticism; use it to improve decisions; and align organizations behind those decisions. Learn from disasters like the Space Shuttle Columbia and JFK's Bay of Pigs Invasion, from successes like Sid Caesar and Bill Parcells, from George W. Bush's decision-making after 9/11. Roberto complements his compelling case studies with extensive new research on executive decisionmaking. Discover how to test and probe a management team; when 'yes' means 'yes' and when it doesn't; and how to build real consensus that leads to action. Gain important new insights into managing teams, mitigating risk, promoting corporate ethics, and much more.

Conflict and Leadership

Christian Muntean
Conflict and Leadership Book PDF

Author : Christian Muntean
Publisher : Business Expert Press
Page : 175 pages
File Size : 49,6 Mb
Release : 2018-03-22
Category : Business & Economics
ISBN : 9781631579615

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Conflict and Leadership by Christian Muntean Pdf

Conflict is one of the greatest sources of tolerated business expenses and loss. This is despite the fact that this expense and loss can, in most cases, be easily turned around to revenue and gain. In the nonprofit world one of the greatest inhibitors of mission success is not that there isn’t enough funding, or the challenging nature of the cause. It is the simple fact that teams struggle to work well together. What if conflict was the starting point for developing trust? What if it catalyzed a deeper, more meaningful understanding between team members? What if it was crucial for building stronger and more powerful organizations? Last of all, what if there were simple steps you could take to automatically help your teams communicate and work together more easily? This book shows you how.

Hostage at the Table

George Kohlrieser
Hostage at the Table Book PDF

Author : George Kohlrieser
Publisher : John Wiley & Sons
Page : 301 pages
File Size : 55,5 Mb
Release : 2011-01-06
Category : Business & Economics
ISBN : 9781118047118

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Hostage at the Table by George Kohlrieser Pdf

George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems and shows how business leaders, in particular, can develop and access the skills they need to create trust and a positive mind-set in their companies.

High Conflict

Amanda Ripley
High Conflict Book PDF

Author : Amanda Ripley
Publisher : Simon and Schuster
Page : 368 pages
File Size : 52,8 Mb
Release : 2022-04-05
Category : Business & Economics
ISBN : 9781982128579

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High Conflict by Amanda Ripley Pdf

"In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--

Leading through Conflict

Dejun Tony Kong,Donelson R. Forsyth
Leading through Conflict Book PDF

Author : Dejun Tony Kong,Donelson R. Forsyth
Publisher : Springer
Page : 217 pages
File Size : 51,6 Mb
Release : 2016-04-08
Category : Business & Economics
ISBN : 9781137566775

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Leading through Conflict by Dejun Tony Kong,Donelson R. Forsyth Pdf

Effective leadership requires many skills, but foremost among them is the capacity to successfully deal with conflict. Any disruption that creates a lack of alignment can trigger the conflict cycle, such as differences of opinion, competition for scarce resources and interpersonal enmity. Leading through Conflict brings together recent theory and research on interpersonal conflict and its resolution by examining the causes and consequence of conflict in groups, organizations and communities, and identifying ways that conflict can be managed and resolved. It analyzes conflict in a multi-disciplinary way, from clashes within communities to interpersonal and professional encounters. Written in an accessible way by top scholars in the field, Leading through Conflict is a must-read for academics, graduate students, undergraduates and MBA students across leadership, organizational behavior, psychology and sociology.

Give and Be Rich

Penny Tremblay
Give and Be Rich Book PDF

Author : Penny Tremblay
Publisher : Morgan James Publishing
Page : 219 pages
File Size : 40,8 Mb
Release : 2014-05
Category : Self-Help
ISBN : 9781614489467

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Give and Be Rich by Penny Tremblay Pdf

Can you really have whatever you want in life? Absolutely! The true nature of abundance is that it has no limits. No matter where you are in your life, you have what it takes to give and receive gifts of tremendous value. Change your mindset from one of having to one of giving, and allow the dynamic flow of abundant energy into your life. Be prepared to: * Become rich now---in self-worth, relationships, health, time, spirit, and wealth; * Discover and enhance your inner gifts; * Determine what’s blocking your path to success and make subtle changes for instant results * Decide how much you’re willing to receive in life, and create space for the inward flow of abundance. You can have it all, here and now. The key to riches and self-fulfillment lies in giving what you already have---first to yourself, then to others, in charity and in business, and finally, being fully receptive to receive the abundance that awaits you. Are you ready to enrich your life and reap the benefits?