Workplace Conflict Resolution Essentials For Dummies

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Workplace Conflict Resolution Essentials For Dummies

Vivian Scott
Workplace Conflict Resolution Essentials For Dummies Book PDF

Author : Vivian Scott
Publisher : John Wiley & Sons
Page : 192 pages
File Size : 52,7 Mb
Release : 2014-12-09
Category : Business & Economics
ISBN : 9780730319504

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Workplace Conflict Resolution Essentials For Dummies by Vivian Scott Pdf

Resolving conflict in the workplace? No problem! Working your way through a conflict in the office can present unexpected challenges, but there's no need to feel unprepared — Workplace Conflict Resolution Essentials For Dummies has you covered! In the book, you'll find practical, expert guidance on various approaches to negotiating and mediating a successful resolution for you and your team. You'll get coverage of negotiation techniques, mediation methods and solutions for managers and employees dealing with workplace conflict, and tons of tips on building and maintaining successful teams to work through existing conflicts and help avoid future disturbances. Encouraging colleagues to work together toward a common goal is an essential skill that all successful business professionals must possess. Rather than resorting to arguments, surrendering, running away or filing a complaint, this resource shows you how to address uncomfortable conflict in the workplace head-on, giving you the tools and advice you need to restore peace, prevent conflicts from ever starting in the first place, and maintain better productivity while boosting morale. Offers clear instruction for addressing conflicts, resolving disputes and restoring peace and productivity to the workplace Helps you find a solution and explore positive means for resolving conflicts Illustrates how working through problems within your team makes the workplace the positive environment it should be Provides guidance on developing the key negotiation and mediation skills you need to create a harmonious workplace Whether you're new to managing professionals, working your way up the corporate ladder or just want to brush up on your knowledge base, Workplace Conflict Resolution Essentials For Dummies has everything you need to ensure your workplace environment is positive and productive!

Conflict Resolution at Work For Dummies

Vivian Scott
Conflict Resolution at Work For Dummies Book PDF

Author : Vivian Scott
Publisher : John Wiley & Sons
Page : 371 pages
File Size : 47,6 Mb
Release : 2009-12-30
Category : Business & Economics
ISBN : 9780470536438

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Conflict Resolution at Work For Dummies by Vivian Scott Pdf

A practical workplace guide to handling conflict effectively Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale. One of the only trade publications that takes the manager's perspective on how to address conflicts, resolve disputes, and restore peace and productivity to the workplace Examines more positive means for resolving conflicts (other than arguing, surrendering, running away, filing a lawsuit, etc.) Helps managers and employees sort through problems and make the workplace a more rewarding place No manager should be without Conflict Resolution at Work For Dummies!

The Essential Workplace Conflict Handbook

Barbara Mitchell,Cornelia Gamlem
The Essential Workplace Conflict Handbook Book PDF

Author : Barbara Mitchell,Cornelia Gamlem
Publisher : Red Wheel/Weiser
Page : 256 pages
File Size : 51,6 Mb
Release : 2015-09-21
Category : Business & Economics
ISBN : 9781632659903

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The Essential Workplace Conflict Handbook by Barbara Mitchell,Cornelia Gamlem Pdf

Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity. Using examples drawn from a wide range of corporate and entrepreneurial experiences, along with checklists and other practical tools, The Essential Workplace Conflict Handbook will help employees, managers at all levels, and business owners answer the following important questions: What's changing in the workplace and the workforce today? Are the right issues being addressed? How can we create more options to solve conflicts? What's my conflict style, and why is it important? How should I set and manage expectations? What happens when disruptive behavior gets out of control? Positive interactions are critical to successful workplaces. This vital new title gives you the confidence you need to communicate effectively, as well as a clear understanding of your individual responsibility, no matter your title or role. It also gives the organization a plan for what it can do to foster a tension-free workplace.

The Essential Guide to Workplace Mediation & Conflict Resolution

Nora Doherty,Marcelas Guyler
The Essential Guide to Workplace Mediation Conflict Resolution Book PDF

Author : Nora Doherty,Marcelas Guyler
Publisher : Kogan Page Publishers
Page : 208 pages
File Size : 43,9 Mb
Release : 2008
Category : Business & Economics
ISBN : 9780749450199

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The Essential Guide to Workplace Mediation & Conflict Resolution by Nora Doherty,Marcelas Guyler Pdf

Workplace mediation is becoming an increasingly popular dispute resolution method to settle interpersonal employee conflicts, including harassment and bullying complaints. There is a direct ratio between the quality of relationships across the workplace and long-term effectiveness and success. Mediation addresses complex relationship difficulties head-on so that working relationships can be restored. Fostering a philosophy of mediation as a culture and a "co-entrepreneurial" business model, Doherty and Guyler consider what mediation is, why it is necessary and how it works, including the main principles of operation and the 6-step structure of a mediation meeting. They analyze the reasons for conflict and suggest useful everyday communication skills to help defuse anger or aggression. Real case studies look at specific complaints of bullying, of sexual harassment and of racism, generational conflicts within family businesses and boardroom conflicts between chairmen and CEOs.

The Essential Guide to Workplace Mediation and Conflict Resolution

Nora Doherty
The Essential Guide to Workplace Mediation and Conflict Resolution Book PDF

Author : Nora Doherty
Publisher : Unknown
Page : 208 pages
File Size : 45,7 Mb
Release : 2008
Category : Electronic
ISBN : OCLC:1137341306

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The Essential Guide to Workplace Mediation and Conflict Resolution by Nora Doherty Pdf

The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies. Applicable to not only one-on-one conflict, but also at team and board room level, this is the book for you whether you are in the front line and have to anticipate, pre-empt or defuse conflicts in support of productive working relationships, are already a mediator or are training to become one.

Conflict Management for Managers

Susan S. Raines
Conflict Management for Managers Book PDF

Author : Susan S. Raines
Publisher : John Wiley & Sons
Page : 357 pages
File Size : 43,8 Mb
Release : 2012-12-14
Category : Business & Economics
ISBN : 9781118415481

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Conflict Management for Managers by Susan S. Raines Pdf

“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University

The Eight Essential Steps to Conflict Resolution

Dudley Weeks
The Eight Essential Steps to Conflict Resolution Book PDF

Author : Dudley Weeks
Publisher : TarcherPerigee
Page : 308 pages
File Size : 50,5 Mb
Release : 1994-01-04
Category : Family & Relationships
ISBN : 0874777518

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The Eight Essential Steps to Conflict Resolution by Dudley Weeks Pdf

Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks shows readers how to turn conflict into lasting partnerships and ensure a fruitful outcome.

Managing Conflict

David Liddle
Managing Conflict Book PDF

Author : David Liddle
Publisher : Kogan Page Publishers
Page : 321 pages
File Size : 49,8 Mb
Release : 2017-09-03
Category : Business & Economics
ISBN : 9780749480899

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Managing Conflict by David Liddle Pdf

Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.

Communication Essentials For Dummies

Elizabeth Kuhnke
Communication Essentials For Dummies Book PDF

Author : Elizabeth Kuhnke
Publisher : John Wiley & Sons
Page : 192 pages
File Size : 54,8 Mb
Release : 2015-01-07
Category : Business & Economics
ISBN : 9780730319528

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Communication Essentials For Dummies by Elizabeth Kuhnke Pdf

Get ahead in your personal and professional life with crowd-pleasing communication skills Packed with advice on improving verbal and non-verbal communication skills alike, Communication Essentials For Dummies is a comprehensive, approachable guide to communication no one should be without. Utilising a core range of simple skills, this friendly guide shows you how easy it is to communicate effectively. You'll find out how to listen actively, establish rapport, communicate with credibility, manage communication in difficult situations and converse with ease using modern technology — and lots more. Great communication skills can make all the difference in your personal and professional life, but for those who tend to get a bit tongue-tied under pressure or just have a hard time asserting themselves, voicing thoughts coherently and confidently can be a sweat-inducing experience. Here, expert author Elizabeth Kuhnke takes the intimidation out of communication by sharing her top tips for successful communication in any situation. Discover how to get ahead in the workplace by mastering your communication skills Realise the benefits of active listening and the value of establishing rapport Understand how the use of effective communication skills can help you secure a new job offer Recognise how to use effective communication to negotiate your way to personal and professional success Whether you're looking to climb the corporate ladder, take on a new professional challenge or just want to improve your communication skills in personal and professional relationships, Communication Essentials For Dummies will have you listening, voicing and articulating your way to success in no time.

Powerful Win Win Solutions

Hoda Lacey
Powerful Win Win Solutions Book PDF

Author : Hoda Lacey
Publisher : Author House
Page : 333 pages
File Size : 51,5 Mb
Release : 2012-04-20
Category : Business & Economics
ISBN : 9781456797140

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Powerful Win Win Solutions by Hoda Lacey Pdf

This book is for both managers and those they manage. It is for both individuals and teams. It is a practical book which, I hope, will speak to both your hearts and your minds. Since this book was first published in 2000, I have received many encouraging comments from readers telling me what a difference it has made to their lives. The book has been purchased by libraries, prisons, social services, universities and students. It has been recommended as essential reading material by various training organizations and educational establishments. It has also been translated into three languages. But the book was a hardback edition retailing at a high price. This meant that it was out of the reach of many of the people for whom I originally wrote the book. I hope that by having it republished in paperback at a more affordable price range, more people will be able to purchase it and put the skills into practice. I know this book works. It is based on material from the excellent 12 Skills Programme from the Conflict Resolution Network of Australia (CRN). (www.crnhq.org). While grappling with my own conflict issues, fate brought me into contact with the teachings of the CRN, a network of people with a common commitment to conflict resolution, co-operative communication strategies and related skills.

The Essential Workplace Conflict Handbook

Carol Vallone,Cornelia Gamlem
The Essential Workplace Conflict Handbook Book PDF

Author : Carol Vallone,Cornelia Gamlem
Publisher : Unknown
Page : 256 pages
File Size : 45,7 Mb
Release : 2015
Category : Leadership
ISBN : OCLC:1105771992

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The Essential Workplace Conflict Handbook by Carol Vallone,Cornelia Gamlem Pdf

Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity.

Conflict Resolution in the Workplace

Doug Wesley
Conflict Resolution in the Workplace Book PDF

Author : Doug Wesley
Publisher : Unknown
Page : 48 pages
File Size : 46,7 Mb
Release : 2015-03-22
Category : Electronic
ISBN : 1530940745

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Conflict Resolution in the Workplace by Doug Wesley Pdf

Ideally, the workplace should be an environment free from worry and stress, where employees can feel safe, comfortable, welcome, able to get creative juices flowing, stay motivated, and be efficient and productive. However, most of us don't actually think of our offices this way. If we did, we would never dread going to work, and we wouldn't try to negotiate working from home occasionally. Often, the thing that prevents us from feeling more positive about our workplace is the stress and conflict we experience with co-workers. It's sometimes harder to get along with office folk than say, school mates or people from the gym or church, since we don't have the luxury of choosing who we work with. We are stuck with whoever happens to work there too, unlike other social settings where we choose those close to us based on our similarities and common interests. The good news is, through better understanding and a little strategy; workplace conflict can be resolved and altogether eliminated. Throughout this book, I'm going to show you how to mediate conflicts and easily arrive at amicable solutions acceptable to all parties. More importantly, you will learn how to conflict-proof your workplace to prevent conflicts before they have a chance to get out of hand. If you are ready to take the first step to creating a stress-free and productive workplace, then let's get started!

The Complete Guide to Conflict Resolution in the Workplace

Marick F. Masters,Robert R. Albright
The Complete Guide to Conflict Resolution in the Workplace Book PDF

Author : Marick F. Masters,Robert R. Albright
Publisher : AMACOM/American Management Association
Page : 368 pages
File Size : 52,9 Mb
Release : 2002-05
Category : Business & Economics
ISBN : 0814417183

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The Complete Guide to Conflict Resolution in the Workplace by Marick F. Masters,Robert R. Albright Pdf

" People thrive on conflict in most areas of their lives - football games, political debates, legal disputes - yet steer clear from workplace conflicts. But conflict is actually a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not conflict per se, but managing conflict. This authoritative manual explains step by step how to design a complete conflict resolution system and develop the skills to implement it. Packed with exercises, case studies, and checklists, the book also supplies: * an overview of workplace conflict * diagnostic tools for measuring it * techniques for resolving conflict, such as negotiation, labor/management partnerships, third-party dispute resolution, mediation, arbitration, more."

Xero For Dummies

Heather Smith
Xero For Dummies Book PDF

Author : Heather Smith
Publisher : John Wiley & Sons
Page : 411 pages
File Size : 53,9 Mb
Release : 2015-03-10
Category : Business & Economics
ISBN : 9780730319399

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Xero For Dummies by Heather Smith Pdf

Master Xero in a flash to streamline accounting and manage more effectively Xero For Dummies is a user-friendly guide to the accounting software that's revolutionising the industry. Whether you're setting up Xero from scratch, converting to Xero from another accounting software, or just want to get more out of Xero, this book provides an in-depth understanding of how the software works, and how to use it to manage your business more effectively. This second edition has been updated to cover the new and improved features, including better file storage, purchase order, and report generation, extended coverage of the Xero add-on ecosystem, and more, with all new screenshots that show you exactly what to do. You'll learn how to automatically import and code bank transactions, set up accounts, customers, and suppliers, synchronise data, and generate reports that give you the information you need to manage your business more effectively. Xero has changed the game in the accounting software industry. Their completely cloud-based single ledger system allows business owners to monitor their financial position in real time, and eliminates the need for endless data entry, backups, and software upgrades. Xero For Dummies is the only Xero-endorsed guide to getting the most out of the software, walking you through the basics to advanced use. Save time reconciling with automatic imports and intuitive coding Manage inventory, customers, suppliers, and more Simplify accounts and deal with multi-currency transactions Synchronise data seamlessly across multiple business platforms From setting up your accounting system through to more detailed operational usage, this book contains tried-and-tested techniques that will help you optimise revenue, profits, and cash flow. Xero can streamline your accounting process and help you be a better manager — to wield it effectively, Xero For Dummies is the complete, informative guide you need.

DIY Super For Dummies

Trish Power
DIY Super For Dummies Book PDF

Author : Trish Power
Publisher : John Wiley & Sons
Page : 360 pages
File Size : 49,9 Mb
Release : 2015-02-09
Category : Business & Economics
ISBN : 9780730315360

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DIY Super For Dummies by Trish Power Pdf

Taking control of your super is easier than you think Now in its third edition, DIY Super For Dummies contains all the expert information and advice you need to confidently set up and manage your fund, navigate the ever-changing super rules, and invest your fund wisely. Written in the straightforward but fun language that has defined the For Dummies brand for more than twenty years, this friendly and easy-to-follow guide helps you figure out if DIY super is the right way to go for your unique circumstances, shows you how to establish a self-managed super fund, highlights the many ways to contribute to your fund, considers how to make the most of the super tax incentives, and so much more. With comprehensive new content explaining recent super changes announced by the government, and guidance on SMSF changes that have occurred since publication of the previous edition, DIY Super For Dummies gives you unprecedented and independent information to help you make informed decisions about your DIY super fund, empowering you to develop a successful long-term plan for retirement. Explores how much super is enough for a comfortable retirement Explains the super rules and opportunities in plain English, and outlines how to create a SMSF in ten steps Delves into the costs of running a SMSF, and steers you through your fund's super CART (Compliance, Administration, Reporting and Tax obligations) Explains how to pay a tax-free pension from your DIY super fund Offers sensitive and authoritative information on how to take care of your family after you're gone Take control of your retirement plans! —let DIY Super For Dummies arm you with the tools you need to set up and run a SMSF, and help you create a comfortable retirement.