哈佛商業評論2016年5月號

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哈佛商業評論2016年5月號

哈佛商業評論全球繁體中文版
2016 5 Book PDF

Author : 哈佛商業評論全球繁體中文版
Publisher : 遠見天下文化出版股份有限公司
Page : 152 pages
File Size : 44,6 Mb
Release : 2016-05-01
Category : Electronic
ISBN : 8210379456XXX

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哈佛商業評論2016年5月號 by 哈佛商業評論全球繁體中文版 Pdf

擁抱未來的領導力 「真正區分領導力高下的，是面對逆境的態度和因應方式。」已故的領導學大師華倫．班尼斯曾對領導力的最高境界下了這樣的註解。過去，我們習慣研究成功的案例，事實上，當今的領導人面對愈加快速的景氣循環、險峻多變的局勢，身處逆境反而是家常便飯。從逆境中淬煉出領導力，成為現代領導人重要的課題。 惠普企業現任執行長梅格．惠特曼（Meg Whitman）便是熱愛挑戰逆境的領導人，她在本期接受原文版總編輯的專訪。惠特曼於1998 到2007 年間，成功領導eBay成為備受讚譽的公司。但接下來她在艱苦的加州州長選戰中，以失敗收場。 2011 年，她接下惠普執行長的職位，當時管理學者認為惠普是一家已喪失創業精神、弊病叢生的公司。她卻相信惠普曾對世人有卓著貢獻，希望藉著扭轉惠普而造福人群，因而展開艱困的惠普轉型之旅。她裁去八萬多名員工，對員工坦承所面臨的困境，不斷進行溝通。並設定轉型的里程碑，讓員工清楚看見未來方向，願意付出。四年半後，惠普漸漸恢復穩定。去年年底，她將惠普分拆成經營原有電腦和印表機業務的惠普公司（HP Inc.），以及經營軟體和雲端的惠普企業（HP Enterprise），藉此達到兩家公司各自專注經營的效益（見〈我們需要強化急迫感〉）。 面對詭譎多變的環境，除了靠領導者個人的逆境領導力，也必須為組織建立一套掌控未來的方式。目前許多企業已發展出預測未來的方式。這個方法的基本三步驟是，從未來的微弱訊息發展出各種假設，接著用低成本的實驗來測試，最後選擇對你最有利的方向來投資。玩具和遊戲製造廠孩之寶（Hasbro）便是一個極佳的範例。它在1990 年代中期，掌握了隱而不顯的訊息，包括科技將大大改變遊戲產業、更多雙薪家庭可支付孩子的花費、全球化帶來的新興市場商機等，接著在公司內部建立跨部門團隊來制定、測試假設，最後，決定進軍以科技為基礎的遊戲市場。在2001 到2015 年期間，全球經歷了網路泡沫破滅和金融風暴，孩之寶的股價卻逆勢成長，超越了競爭對手美泰兒（Mattel）（見〈做好計畫迎商機〉）。當然，從失敗中學習，也是增加未來應變力的重要方法。想要提升「失敗報酬率」，企業應找出過去未成功的專案，探討失敗的原因和模式，並且在組織中廣為流傳失敗的教訓（見〈提升「失敗報酬率」〉）。 在4 月號中，我們首次和原文版合作，評選出「2016 年台灣執行長50 強」。4 月下旬，我們邀請這些對台灣經濟貢獻卓著的企業家共聚一堂，他們無私地分享經營方法，對整體大環境提出改善的建議，現場實況摘要也收錄於本期雜誌中。

The Motivated Worker

Brad Ward
The Motivated Worker Book PDF

Author : Brad Ward
Publisher : McFarland
Page : 212 pages
File Size : 41,8 Mb
Release : 2020-11-10
Category : Business & Economics
ISBN : 9781476680217

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The Motivated Worker by Brad Ward Pdf

How can managers and executives motivate workers to make them happier and more productive? How can employees find meaning and motivation in their careers? The classic Two Factor Theory--a simple, time-tested model for conceptualizing job satisfaction--is here re-imagined for a modern world, with relevant examples, and backed by dozens of academic studies that organizational leaders can draw upon to improve worker motivation. The Universal Dual-Factor Survey (UDS) is introduced, providing a means to assess workforce job satisfaction. Managers will be able to understand which factors need improvement, leading to more meaningful work. Employees, at all levels of business, government and nonprofit organizations, will be able to improve personal motivation, facilitating a more cohesive and thriving workforce.

Fearless Schools

Douglas Reeves
Fearless Schools Book PDF

Author : Douglas Reeves
Publisher : Archway Publishing
Page : 152 pages
File Size : 40,5 Mb
Release : 2022-12-19
Category : Education
ISBN : 9781665730532

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Fearless Schools by Douglas Reeves Pdf

Schools need psychological safety, resilience, and trust now more than ever. These are the essential prerequisites of learning for both students and staff. If we are truly going to make schools inviting places where all students can flourish, then educators must be fearless as they build trust and set high expectations. In this book, Douglas Reeves outlines the conditions for such fearlessness, which include refusing to tolerate mediocrity, confronting reality, listening, being candid, and learning from mistakes. He also answers questions such as: • Why is trust so essential to learning? • What are some examples of fearless organizations characterized by high levels of trust? • How can schools support the emotional and mental health of students? Whether you’re an educator, administrator, school leader, policymaker, parent, or student, this book will help you move forward as a fearless school in a fearful environment.

The Relationship Economy

John R. DiJulius
The Relationship Economy Book PDF

Author : John R. DiJulius
Publisher : Greenleaf Book Group
Page : 265 pages
File Size : 52,7 Mb
Release : 2019-10-08
Category : Business & Economics
ISBN : 9781626346444

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The Relationship Economy by John R. DiJulius Pdf

Creating Authentic Customer Connections in a High-Tech World In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever—and they will be the key to success for businesses moving forward. As he aptly states, “Being able to build true sustainable relationships is the biggest competitive advantage in a world where automation, artificial intelligence, and machine learning are eliminating the human experience, which is what creates the emotional connections that build true customer loyalty.” This book reminds readers of the importance of personal connections and shows them how to attain meaningful, lasting relationships with their customers.

Fashion Management

Rosemary Varley,Ana Roncha,Natascha Radclyffe-Thomas,Liz Gee
Fashion Management Book PDF

Author : Rosemary Varley,Ana Roncha,Natascha Radclyffe-Thomas,Liz Gee
Publisher : Bloomsbury Publishing
Page : 359 pages
File Size : 46,7 Mb
Release : 2018-10-30
Category : Business & Economics
ISBN : 9781350315792

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Fashion Management by Rosemary Varley,Ana Roncha,Natascha Radclyffe-Thomas,Liz Gee Pdf

This new textbook, authored by a team of expert researchers and lecturers based at the London College of Fashion, is one of the first in the field to examine strategic management in the context of the fashion industry, catering specifically for students hoping to work in the sector. International in approach, the text covers all aspects of strategic management, from growth strategy and financial management to brand and supply chain management. Fashion Management's engaging style, page design and pedagogical framework makes it accessible to students at all levels, while the authors' extensive expertise ensures that the content is always underpinned by rigorous academic research. Established key topics and significant contemporary issues – such as sustainability, the digital, and corporate social responsibility – are considered from both a theoretical and practical perspective, with real-world examples drawn from high-profile, global fashion organisations. This is an ideal core textbook for those studying on undergraduate and postgraduate degree courses in fashion management and fashion marketing. The book will also be an important supplementary resource for courses in marketing, retailing and business studies, with the fashion industry providing an effective context for students to engage with the application of theory.

Compassionate Management of Mental Health in the Modern Workplace

John A. Quelch,Carin-Isabel Knoop
Compassionate Management of Mental Health in the Modern Workplace Book PDF

Author : John A. Quelch,Carin-Isabel Knoop
Publisher : Springer
Page : 215 pages
File Size : 42,6 Mb
Release : 2018-09-06
Category : Business & Economics
ISBN : 9783319715414

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Compassionate Management of Mental Health in the Modern Workplace by John A. Quelch,Carin-Isabel Knoop Pdf

This proactive guide brings the relationship between work life and mental well-being into sharp focus, surveying common challenges and outlining real-life solutions. The authors’ approach posits managers as the chief mental health officers of their teams, offering both a science-based framework for taking stock of their own impact on the workplace and strategies for improvement. Areas for promoting mental wellness include reducing stress and stigma, building a safe climate for talking about mental health issues, recognizing at-risk employees, and embracing diversity and neurodiversity. Emphasizing key questions to which managers should be attuned, the book speaks to its readers—whether in corporate, nonprofit, start-up, or non-business organizations—as a friendly and trusted mentor. Featured in the coverage: · Mind the mind: how am I doing, and how can I do better? · Dare to care: how are my people doing, and how might I help? · Building blocks for mental health: how do I manage my team? · Stress about stressors: what is constantly changing in the environment? · Changing my organization and beyond: how can I have a greater impact? Compassionate Management of Mental Health in the Modern Workplace holds timely relevance for managers, human resources staff, chief medical officers, development heads in professional service firms, union or employee organization leaders, legal and financial professionals, and others in leadership and coaching positions. “Workplace mental health: Wow! A subject that frightens most managers. If they read this book, they will strengthen their own skills and transform their workplace and our society.” Donna E. Shalala, Trustee Professor of Political Science and Health Policy, University of Miami; former U.S. Secretary of Health and Human Services “Mental health is an underappreciated, and oft-misunderstood challenge that is growing in the modern workplace. This book provides leaders with practical advice to address mental health challenges in their organization and improve productivity and wellbeing. This is a topic that can no longer be ignored by leaders in any field, and a book that will fundamentally change the way we think about and help improve mental health in the workplace.” Dominic Barton, Managing Director, McKinsey & Company

哈佛商業評論2016年2月號

哈佛商業評論全球繁體中文版
2016 2 Book PDF

Author : 哈佛商業評論全球繁體中文版
Publisher : 遠見天下文化出版股份有限公司
Page : 160 pages
File Size : 49,9 Mb
Release : 2016-02-01
Category : Electronic
ISBN : 8210379456XXX

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哈佛商業評論2016年2月號 by 哈佛商業評論全球繁體中文版 Pdf

領導人的格局 卓越的領導人和一般領導人不同之處，在於他們有眼光洞察出與眾不同的人才，並激發出人才潛藏的才能。 本期雜誌研究了許多能衝業績，又能識才、育才的「超級領導人」，並探討他們的用人哲學。這些領導人包括甲骨文總裁賴瑞．艾利森、美式足球教練比爾．沃爾希、玫琳凱化粧品公司創辦人玫琳．凱等，結果發現他們重用的人才，不只能推動業務，也能改造成功的定義。他們錄用能力比自己強的人，這些人有才智、創造力、彈性，能從新角度來看問題、應付突發事故，迅速學習。 超級領導人怎麼激發員工的潛能呢？他們擘畫願景，設定高期望，並授權給這些明日之星。不僅如此，超級領導人也像工匠師傅一樣，密切注意徒弟的發展，給予必要的指點。即使人才因故離開公司，領導人仍會繼續提供他們職涯上的建議，介紹人脈給他們，有些最後變成商業伙伴。對於整天忙於企業的營運，而忽略了人才培育的領導人，這些做法極具啟發性（見〈給我超級上司！〉）。 而在培育人才的過程中，「適才適所」是非常重要的準則。例如，我們都知道應該培育員工一些軟性技巧，但軟性技巧包括影響力、人際協調力、建立關係的能力、團隊領導力等，各職能需要加強的軟性技巧不盡相同。業務人員需要很強的社交意願和建立關係的能力，行銷人員要有想像的能力，人資人員要有好的人際協調能力，優秀的財務主管不只專注於會計等專業，同時有影響力。了解不同職能需要的軟性技巧，可給予員工最適切的訓練（見〈了解人才「人和」長才〉）。 許多人都佩服休閒鞋公司TOMS「每賣一雙鞋，就捐一雙鞋」的創新做法，它不但結合了社會公益，同時讓該公司營收超過三億美元，而且到現在都還在履行買一捐一的承諾。但TOMS 的創辦人布雷克．麥考斯基漸漸感到失落，他覺得公司為了促銷，愈來愈聚焦在產品，而非原來「利用商業改善人類生活」的初衷。2012 年，他與友人談話中激發出的構想，刺激他創立了TOMS 烘豆公司（TOMS Roasting），他同樣用買一捐一的模式，來改善人類生活：每售出一包咖啡，就提供一週所需潔淨水的價值給一個有需要的人。在TOMS 即將創業十週年之際，麥考斯基覺得活力比以往更加充沛（見〈休長假找回「為什麼」〉）。 企業陣亡的速度愈來愈快了。這是因為環境日益複雜，導致企業錯誤解讀環境、選擇錯誤的策略，且未能培育正確的能力。企業可向複雜的生物系統學習，包括維持成員的異質性、多樣化，以及建立重複性等，如此可打造強健的組織（見〈強化公司適者生存力〉）。

Retail's Seismic Shift

Michael Dart,Robin Lewis
Retail s Seismic Shift Book PDF

Author : Michael Dart,Robin Lewis
Publisher : St. Martin's Press
Page : 256 pages
File Size : 46,8 Mb
Release : 2017-10-31
Category : Business & Economics
ISBN : 9781250149725

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Retail's Seismic Shift by Michael Dart,Robin Lewis Pdf

For one hundred years, retail was designed for the car—buildings and malls to travel to. Now it is designed for the mobile smart device—for consumers to travel with. In a world with an overabundance of material goods, consumer values and the drivers of retail success are being radically redefined. The smartphone has created a world of limitless expectation and logistical possibility: What will the retail experience look like in ten, twenty, or even fifty years—and how should all companies be preparing? Industry experts Michael Dart and Robin Lewis identify the major trends in our economy that will shape the future of retail and determine who wins. Imagine aworld where entertainment, experience, or values matter more than the product. We are approaching the time in which distribution begins and ends with the consumer, mass markets give way to fragmented markets, and the necessity of entirely new business models is paramount. Amazon, Uber, and AirBnB are just the beginning; new technologies will continue to grow and uproot existing business models. And now, with the emergence of the technology-empowered young consumer culture, retailers will be forced to transform their offerings. In their previous book, The New Rules of Retail, Dart and Lewis predicted nearly every defining characteristic of today’s marketplace. Here, they do the same for the next era, in which retailers will have to be ready for anything.

The Art of Compassionate Business

Bruno R. Cignacco
The Art of Compassionate Business Book PDF

Author : Bruno R. Cignacco
Publisher : CRC Press
Page : 642 pages
File Size : 42,6 Mb
Release : 2023-12-01
Category : Business & Economics
ISBN : 9781000998047

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The Art of Compassionate Business by Bruno R. Cignacco Pdf

There are several well-ingrained assumptions regarding the dynamics of work and business activities, which can be refuted. Some examples of these widespread assumptions in business and work environments are employees being viewed as commodities, competitors perceived as threats, companies’ resources seen as limited, and customers perceived as scarce and difficult. All this leads to the question: "Is there a way to perform business activities more humanely?" The second edition of this book challenges the reader to change the way they perform in business situations and become more focused on the human aspects of business activities. The users of this knowledge and those affected by them will undergo a profound transformation in the way they perform business activities. They will benefit from gradually testing and implementing the guidelines conveyed in this book, both in the business environment and in the workplace. When readers put these principles into practice, positive ripple effects are bound to affect other stakeholders of the organisation they work for or own. The author has refreshed all the concepts and examples introduced in the first edition which include aspects related to mission and vision, passion, business mindset, organisational learning, improvement of business conversations, use of constructive criticism, and betterment of relationships with the most relevant stakeholders (customers, suppliers, intermediaries, community, employees, etc.). The author also includes a discussion of creativity and the innovation process as well as other relevant aspects related to a healthy business environment and provides various real-life examples of companies which have adopted a loving attitude towards their stakeholders – which has become so important in the current business environment.

Social Inequality and Social Stratification in US Society

Christopher B. Doob
Social Inequality and Social Stratification in US Society Book PDF

Author : Christopher B. Doob
Publisher : Routledge
Page : 486 pages
File Size : 54,5 Mb
Release : 2019-05-22
Category : Social Science
ISBN : 9781000007626

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Social Inequality and Social Stratification in US Society by Christopher B. Doob Pdf

Social Inequality and Social Stratification in US Society uses a historical and conceptual framework to explain social stratification and social inequality. The historical scope gives context to each issue discussed and allows the reader to understand how each topic has evolved over the course of American history. The author uses qualitative data to help explain socioeconomic issues and connect related topics. Each chapter examines major concepts, so readers can see how an individual’s success in stratified settings often relies heavily on their access to valued resources—types of capital which involve finances, schooling, social networking, and cultural competence. Analyzing the impact of capital types throughout the text helps map out the prospects for individuals, families, and also classes to maintain or alter their position in social-stratification systems.

Fusion

Denise LeeYohn
Fusion Book PDF

Author : Denise LeeYohn
Publisher : Nicholas Brealey
Page : 228 pages
File Size : 43,9 Mb
Release : 2018-03-13
Category : Business & Economics
ISBN : 9781473676992

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Fusion by Denise LeeYohn Pdf

Learn how to unleash the power of brand-culture fusion to achieve sustainable competitive advantage and new growth. "This compelling book shows how to connect the image you present to the outside world with the values and norms that operate inside your world of work." --Adam Grant, New York Times bestselling author of Originals and Give and Take "Denise Lee Yohn hit a home run with her first book, What Great Brands Do. Now she's written FUSION and it is just as provocative. Denise proves beyond a shadow of a doubt that great companies are powered by brand-culture fusion. I highly recommend this book!" --Ken Blanchard, Coauthor, The New One Minute Manager®, Coeditor, Servant Leadership in Action Internal culture + External brand = FUSION For years, leaders at companies like Southwest, Starbucks, and Google have done something differently that's put their organizations at the top of "the most admired companies," "best brands," and "great workplaces" lists. They don't often talk about that "something" specifically in terms of brand-culture fusion, but, as author Denise Lee Yohn reveals, aligning and integrating their brands and cultures is precisely how they've achieved their successes. Independently, brand and culture are powerful, unsung business drivers. But Denise shows that when you fuse the two together to create an interdependent and mutually reinforcing relationship between them, you create organizational power that isn't possible by simply cultivating one or the other alone. Through detailed case studies from some of the world's greatest companies (including Amazon, Airbnb, Adobe, Nike, and Salesforce), exclusive interviews with company executives, and insights from Denise's 25+ years working with world-class brands, FUSION provides readers with a roadmap for increasing competitiveness, creating measurable value for customers and employees, and future-proofing their business. This is a must-read for readers interested in workplace culture, brand management, strategy, leadership, employee experience, employee engagement, integration, branding, and organization development.

哈佛商業評論2016年7月號

哈佛商業評論全球繁體中文版
2016 7 Book PDF

Author : 哈佛商業評論全球繁體中文版
Publisher : 遠見天下文化出版股份有限公司
Page : 180 pages
File Size : 50,9 Mb
Release : 2016-07-01
Category : Electronic
ISBN : 8210379456XXX

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哈佛商業評論2016年7月號 by 哈佛商業評論全球繁體中文版 Pdf

讓舊團隊展現新氣象 不論是政黨輪替、企業換血，領導人時時會面對接班問題。接班過程中的許多事情，常讓領導人處於巨大的壓力中，包括如何改造老舊不堪重任的隊伍、如何滿足利害關係人對新團隊的期望；乃至領導人自己如何克服未達目標的沮喪、高處不勝寒的孤獨感，在在考驗接班領導是否能成功。 接班的領導人最普遍的困境，是他們所承接的團隊，並非自己建立的，而是前任領導人留下的績效不佳團隊。領導人必須一面改造團隊，一面提升績效；就像一面飛行，還得一面修飛機，難度很高。此時，領導人可能會列出一長串的待辦事項，但其中一項非常重要、卻常被排在稍後處理的，是盤點現有團隊的人力資本及組織動能。包括成員必須具備哪些能力或特質，才能迎戰組織面對的獨特挑戰？需不需要多元和互補的技能？成員是否清楚了解要達成的目標為何？彼此間的信任程度為何？接著便要培養這種能力和動能，可以藉由調整既有職務內容、輪調、切割業務以創造新職務等方式，培育出人員的能力（見〈領導半途接手的團隊〉）。 卓越的領導能力很少是完全天生的，接班領導力的養成，更需要不斷的歷練。然而，改變某些心態，會讓接班工作順利許多。比方說，接班領導人的心態，一定要從過去期許自己當個明星員工，變成培養別人成為優秀的員工。也不要以為主管要有所有問題的答案，說「不知道」，反而可獲得更多資訊。另外，切莫輕忽自己的直覺。很多新主管因為覺得資訊蒐集不全，不敢做決定而誤事；其實，你覺得事情不對，大概就是有問題了，你必須及時出手（見〈你有主管心態嗎？〉）。 開放原始碼的重要廠商紅帽公司（Red Hat）執行長懷特赫斯特（Jim Whitehurst），於本期中接受採訪，談他的領導哲學，是在紅帽建立開放的組織文化，讓所有的溝通管道都盡可能多元和開放，由群體來做決定。他用一個非常有趣的說法，來區分組織中真正的領導人。他用「恆溫器」象徵那些以自己的功績建立起影響力，設定組織溫度的人，「溫度計」則是追隨者，反映出組織的溫度。了解組織中誰是恆溫器，誰是溫度計，才能有效領導組織（見〈開創開放式組織〉）。 競爭力大師麥可．波特近期兩次於本刊中撰文，論及物聯網帶給企業的衝擊。今年6 月上旬，他再度於波士頓和幾位專家會談，說明物聯網與其他科技匯流的進展，以及企業的因應之道。本刊記者親往波士頓會場，帶回現場實錄與讀者分享。台灣企業在邁向全球化時，往往沒有足夠的人才支援。入選本刊「台灣CEO 50 強」的中鼎工程董事長余俊彥於本期中分享，中鼎如何打造一流的國際人才團隊。

哈佛商業評論2016年1月號

哈佛商業評論全球繁體中文版
2016 1 Book PDF

Author : 哈佛商業評論全球繁體中文版
Publisher : 遠見天下文化出版股份有限公司
Page : 176 pages
File Size : 46,6 Mb
Release : 2016-01-01
Category : Electronic
ISBN : 8210379456XXX

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哈佛商業評論2016年1月號 by 哈佛商業評論全球繁體中文版 Pdf

以文化促進企業成長 當我們探討一家企業為什麼會成功時，常常檢視它的策略、商業模式、營運流程、產品特色等，有何特殊的地方，但是，卻忽略了企業文化在其中扮演的重要角色。成功的企業都有卓越的企業文化作為後盾，才能讓它遇機會時成長茁壯，遭困境時東山再起。本期從許多角度，來探討如何掌握企業文化這項無形、卻關鍵的資產。 首先，要澄清的是，並沒有所謂歷久不衰的企業文化。以奇異這家百年老店為例，它為什麼能基業長青，就是因為它配合策略改變，適時改變文化。1990 年代的環境中，企業要有卓越的營運能力，必須降低成本，提高效率，確保品質，因此，奇異當時的執行長威爾許推行「六個標準差」，塑造了一種注重執行力的文化。但近十年來，主流業者面臨隨時可能遭新進業者顛覆的危機，同時新興市場的競爭者也加入戰局，促使威爾許的接班人伊梅特必須推動創新，以促進成長，因此形塑一種創新的文化。而當前，奇異面對更快速變化的環境，它的新文化強調「加速」、「靈活」、「顧客至上」。奇異公司副總裁兼學習長克里希納穆西在本期中說：「企業如果不持續關注文化的發展，文化就會變成變革的障礙」（見〈奇異文化變變變〉）。 近來由於共享經濟蔚為風潮，平台式的文化也隨之而起。這種組織沒有傳統的階級架構，沒有強大的領導中心下達指令，如何建立企業文化？我們可以從目前當紅的全球民宿網站Airbnb 和租車服務網優步（Uber）兩個平台組織，看到截然不同的文化形態。Airbnb 所建立的，是一種增進伙伴間感情的社群式文化。它舉辦民宿主人大會，推行「家在四方」的社區連結策略，都是在建立溫暖的文化。相反的，優步總是讓平台和提供服務者間保持距離，包括定價等的變動，都是由總部片面宣布，並未諮詢司機的意見，導致近來有許多司機聚會抗議。兩種平台經營不同的文化，得到不同的成果（見〈共享經濟平台大不同〉）。 不僅是平台文化需要以情感來聯繫成員，許多知名企業也在原先知性的文化中，加入感性的元素。像是百事公司、西南航空、全食超市、捷步等，都把愛和關懷列入企業價值觀當中（見〈感性管理企業文化〉）。 企業文化的定調，領導人絕對是最關鍵的一環。領導人除了以身作則、諄諄教誨同仁正確的價值觀之外，建立一套組織學習的機制，更可加速建立正確的企業文化。例如，建立跨專案間知識相互移轉、學習的管道（見〈跨生產線學習力〉）；在可承受成本的範圍內刻意犯錯，以從中學習（見〈刻意犯錯拚學習〉）；不只從過往經驗學習，也從事件進行當中一面學習，一面調整（見〈戰鬥式學習兵法〉）。企業文化需要領導人日復一日的關照，而有了這片文化沃土，經營績效才能成長茁壯。

Organizational Behavior

Christopher P. Neck,Jeffery D. Houghton,Emma L. Murray
Organizational Behavior Book PDF

Author : Christopher P. Neck,Jeffery D. Houghton,Emma L. Murray
Publisher : SAGE Publications
Page : 569 pages
File Size : 48,8 Mb
Release : 2018-11-29
Category : Business & Economics
ISBN : 9781544317557

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Organizational Behavior by Christopher P. Neck,Jeffery D. Houghton,Emma L. Murray Pdf

Why does organizational behavior matter - isn’t it just common sense? Organizational Behavior: A Skill-Building Approach helps students answer this by providing insight into OB concepts and processes through an interactive skill-building approach. Translating the latest research into practical applications and best practices, authors Christopher P. Neck, Jeffery D. Houghton, and Emma L. Murray unpack how managers can develop their managerial skills to unleash the potential of their employees. The text examines how individual characteristics, group dynamics, and organizational factors affect performance, motivation, and job satisfaction, providing students with a holistic understanding of OB. Packed with critical thinking opportunities, experiential exercises, and self-assessments, the new Second Edition provides students with a fun, hands-on introduction to the fascinating world of OB.

哈佛商業評論2016年10月號

哈佛商業評論全球繁體中文版
2016 10 Book PDF

Author : 哈佛商業評論全球繁體中文版
Publisher : 遠見天下文化出版股份有限公司
Page : 172 pages
File Size : 45,8 Mb
Release : 2016-10-01
Category : Electronic
ISBN : 8210379456XXX

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哈佛商業評論2016年10月號 by 哈佛商業評論全球繁體中文版 Pdf

掌握未來人才 不只是全球企業面臨人才取得的問題，台灣企業在轉型的過程中，也面臨人才青黃不接的窘境。在本刊全球繁體中文版發行十週年之際，我們將以「如何打造未來人才」為題，在本期和接下來的一系列論壇中，帶領讀者探討國內外人才的大趨勢，以及如何培育未來人才。未來，外聘或內訓都要有不同於過去的策略，才能取得足夠的人才。 以往，企業會在全球人力市場中，找尋相對低價、卻合乎需求的人才庫。這種向外尋求人才的方式，原本是一個省錢、又快速解決人力需求的方式，但因為競爭對手也跟著搶進，推升當地薪資，低成本人力的優勢很快便消失。企業應該體認到，不可能再像過去那樣找到自己專屬的人才金礦，而要抱持一種「游牧心態」。也就是說，保持彈性，隨時動身前往其他人才所在地；但也必須專注、投入某人才所在地區的發展，無論好壞都不離不棄。運用這種雙重做法，才是周延的外聘人才策略（見〈全球化．機器人．工作大未來〉）。 針對自家企業所需進行培訓，一直是企業重要的人力來源。然而，企業雖大筆投資於培訓，卻成效不彰。為什麼內部訓練也失效了呢？這是因為，員工雖因培訓獲得新技能，組織卻未趕上經營環境的迅速變化，仍因循舊習，員工回到工作崗位，很快又恢復原有的方式做事（見〈領導力訓練怎麼辦〉）。同時，傳統的績效考核強調對過去工作的信賞必罰，也只能檢視過去，無法培育未來人才（見〈績效管理革命〉）。要讓培訓達到最大報酬率，組織文化、績效考核都得跟著改革才行。 AT&T 便是運用培訓轉型成功的案例。這家公司在上世紀建立了美國電信業的基礎設施，但隨著電纜與硬體轉向網際網路，近三年來選擇投資在無線科技上。AT&T 因此開始營造終身學習的企業文化，改造組織，將全公司250 個職務類別精簡為80 個，擴大每個員工擁有的技能範圍，以便更靈活運用人力。同時改革績效評估，變得更注重職務的市場價值，擁有炙手可熱的技能，可得到更多報酬。更重要的是，進行大規模的人力改造計畫，訓練28 萬名員工，提供包括線上自助學習平台、新技術課程，甚至還與喬治亞理工學院合作開設電腦科學碩士學程。過去一年半來，產品開發時程縮短40％，獲利時間縮短32％（見〈AT&T 發動人才大翻修〉）。 幾位台灣的人才專家，也在本期中談台灣特有的人才問題。中央大學林文政副教授指出，競爭力是領導力的總和，高階主管應隨時盤點並鍛鍊人才的領導力。另外，我們從台大莊璦嘉教授、師大許書瑋助理教授、中山大學王安智副教授的研究，以及趨勢科技共同創辦人暨文化長陳怡蓁的訪談中，都發現人才的文化調適能力，是他能否發揮潛力的關鍵。這點是企業在育才時，也應多加注意的。