Case Studies For Intercultural And Conflict Communication

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Case Studies for Intercultural and Conflict Communication

Author : Kelly L. McKay-Semmler
Publisher : Cambridge Scholars Publishing
Page : 330 pages
File Size : 49,6 Mb
Release : 2022-02
Category : Conflict management
ISBN : 1527577139

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Case Studies for Intercultural and Conflict Communication by Kelly L. McKay-Semmler Pdf

Case method teaching has long been recognized for its educational value. In classes, workshops, and seminars where case studies are used effectively, discussion participants gain knowledge and become more proficient in analyzing information. Case learning also increases tolerance for ambiguity and fosters deeper understanding of complicated issues. Beyond basic-level memorization of concepts and definitions, case learning encourages participants to engage in perspective-taking while analyzing and evaluating the communication behaviors of characters. Case learning promotes exploration of complex problems in ways that are creative, interactive, and engaging for both case learners and case facilitators. This book is a compilation of original case studies on topics spanning intercultural communication, organizational communication, and conflict resolution. Core concepts in conflict studies, such as shared interests, conflict styles, and power currencies, are narratively presented in dynamic interplay, and discussion participants are compelled to think critically about their implications. Moreover, abstract concepts and policies pertinent to intercultural relations, like intercultural communication competence and affirmative action policies, are presented in the form of concrete characters in situated realities, encouraging case learners to consider the particulars (people), as well as the principles (ethics and laws). For the case learner, the highest level of thinking is required: core concepts must be learned, synthesized, applied, and critically examined in discussing the case.

Case Studies in Intercultural Dialogue

Author : Nazan Haydari,Prue Holmes
Publisher : Kendall/Hunt Publishing Company
Page : 0 pages
File Size : 54,9 Mb
Release : 2014-10-30
Category : Intercultural communication
ISBN : 1465212094

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Case Studies in Intercultural Dialogue by Nazan Haydari,Prue Holmes Pdf

This text focuses on the important and under-investigated concept of intercultural dialogue. It draws on cases of intercultural communication in which there is a dialogue, conflict or misunderstanding, and presents approaches, theories, and analytical tools that can be used to productively understand and/or resolve the issues presented in each case study. This text covers a wide range of research topics drawn from peace building, arts and media, education, anthropology, new communication technologies organizational communication, and more. The format in this text encourages readers to engage in discussion from different perspectives through various methodological and theoretical approaches to problems, opportunities, and ethical issues of intercultural communication.

International Management and Intercultural Communication

Author : Elizabeth Christopher
Publisher : Springer
Page : 184 pages
File Size : 55,8 Mb
Release : 2016-04-29
Category : Business & Economics
ISBN : 9781137553256

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International Management and Intercultural Communication by Elizabeth Christopher Pdf

International Management and Intercultural Communication consists of cases of direct observation and personal involvement in a wide variety of communication challenges in international management settings, and discusses them in terms of management theories. The cases explore interactions across national cultures and regional boundaries, demonstrating both traditional and unusual approaches to problems that sooner or later are likely to challenge all managers who operate internationally. The book is presented in two volumes. Volume 1 contains case studies concerning different aspects of international management and intercultural communication in business, marketing and politics. Volume 2 deals with cases of international management in social and educational settings.

Case Studies for Intercultural and Conflict Communication

Author : Kelly L. McKay-Semmler
Publisher : Cambridge Scholars Publishing
Page : 330 pages
File Size : 49,6 Mb
Release : 2021-12-16
Category : Language Arts & Disciplines
ISBN : 9781527578500

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Case Studies for Intercultural and Conflict Communication by Kelly L. McKay-Semmler Pdf

Case method teaching has long been recognized for its educational value. In classes, workshops, and seminars where case studies are used effectively, discussion participants gain knowledge and become more proficient in analyzing information. Case learning also increases tolerance for ambiguity and fosters deeper understanding of complicated issues. Beyond basic-level memorization of concepts and definitions, case learning encourages participants to engage in perspective-taking while analyzing and evaluating the communication behaviors of characters. Case learning promotes exploration of complex problems in ways that are creative, interactive, and engaging for both case learners and case facilitators. This book is a compilation of original case studies on topics spanning intercultural communication, organizational communication, and conflict resolution. Core concepts in conflict studies, such as shared interests, conflict styles, and power currencies, are narratively presented in dynamic interplay, and discussion participants are compelled to think critically about their implications. Moreover, abstract concepts and policies pertinent to intercultural relations, like intercultural communication competence and affirmative action policies, are presented in the form of concrete characters in situated realities, encouraging case learners to consider the particulars (people), as well as the principles (ethics and laws). For the case learner, the highest level of thinking is required: core concepts must be learned, synthesized, applied, and critically examined in discussing the case.

International Management and Intercultural Communication

Author : Elizabeth Christopher
Publisher : Springer
Page : 190 pages
File Size : 41,8 Mb
Release : 2016-04-30
Category : Business & Economics
ISBN : 9781137479914

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International Management and Intercultural Communication by Elizabeth Christopher Pdf

International Management and Intercultural Communication consists of cases of direct observation and personal involvement in a wide variety of communication challenges in international management settings; and discusses them in terms of management theories. The cases explore interactions across national cultures and regional boundaries, demonstrating both traditional and unusual approaches to problems that sooner or later are likely to challenge all managers who operate internationally. The book is presented in two volumes. Volume 1 contains case studies concerning different aspects of international management and intercultural communication in business, marketing and politics. Volume 2 deals with cases of international management in social and educational settings.

Intercultural Mediation and Conflict Management Training

Author : Claude-Hélène Mayer
Publisher : Springer Nature
Page : 262 pages
File Size : 42,5 Mb
Release : 2021-01-23
Category : Psychology
ISBN : 9783030517656

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Intercultural Mediation and Conflict Management Training by Claude-Hélène Mayer Pdf

This book introduces the topic of intercultural mediation and conflict management. Based on the latest scientific research and successful conflict management practices, it provides theoretical insights and practical, self-reflective exercises, role-plays and case studies on conflict, mediation, intercultural mediation, and solution-finding in conflict mediation. The book serves both as a self-learning tool to expand personal competences and cultural sensitivity, and as training material for seminars, workshops, secondary, advanced and higher education and vocational training. It is a valuable contribution to the fields of intercultural conflict mediation and conflict management, intercultural communication, intercultural training and coaching. This is a book about practicing – the applied practice of competent conflict crafts in diverse intercultural contexts. Conflict practitioners, mediators, and intercultural trainers would be inspired by Professor Claude-Hélène Mayer’s creative integration of relevant intercultural models with do-able conflict strategies and in reaching intergroup harmony with reflexivity and cultural resonance. --- Professor Stella Ting-Toomey, Human Communication Studies, California State University at Fullerton, USA, and Co-Editor of The SAGE Handbook of Conflict Communication, 2e Given the difficulty and complexity of successful intercultural collaboration and conflict mediation, this is a much-needed addition to cross-cultural positive psychology. It is rich in content and training. I highly recommend it for teaching, corporate training, and for executive coaches. --- Professor Paul T.P. Wong, President International Network on Personal Meaning and President Meaning-Centered Counselling Institute, Toronto, Canada Intercultural conflict resolution is a critically important task in this modern world. This book by Professor Mayer is a welcome handbook on how to use mediation to resolve those conflicts. It should be in the library of every conflict mediator. My congratulations to Professor Mayer for her important work. --- Dan Landis, Founding President, International Academy of Intercultural Research, Affiliate Professor of Psychology, University of Hawaii

Conflict Management and Intercultural Communication

Author : Xiaodong Dai,Guo-Ming Chen
Publisher : Taylor & Francis
Page : 347 pages
File Size : 46,6 Mb
Release : 2022-11-15
Category : Business & Economics
ISBN : 9781000774238

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Conflict Management and Intercultural Communication by Xiaodong Dai,Guo-Ming Chen Pdf

Conflict management and harmony building are two key issues of intercultural communication research and merit particular attention in the globally interconnected world. In the expanded second edition, the book explores the effective ways to manage intercultural conflict and develop intercultural harmony, and takes an interdisciplinary approach to address the two issues. The book begins with the theoretical perspectives on conflict management and harmony building. It examines intercultural communication ethics, diversity and inclusion, conflict resolution, conflict face negotiation, and intercultural competence. It presents both Western and non-Western perspectives. The book then addresses in its second section conflict management and harmony building in specific contexts. These include communication in intergenerational relationships, multinational corporations, and virtual spaces, and covers a range of national cultures including the USA, Japan, Germany, and China. Drawing on the current research findings, this book covers the major theoretical perspectives and provides for a wide range of discussions on intercultural conflict management. It is a crucial reference for teachers, students, researchers, and practitioners alike.

Practicing Narrative Mediation

Author : John Winslade,Gerald D. Monk
Publisher : John Wiley & Sons
Page : 342 pages
File Size : 53,8 Mb
Release : 2008-09-22
Category : Law
ISBN : 9780787994747

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Practicing Narrative Mediation by John Winslade,Gerald D. Monk Pdf

Practicing Narrative Mediation provides mediation practitioners with practical narrative approaches that can be applied to a wide variety of conflict resolution situations. Written by John Winslade and Gerald Monk—leaders in the narrative therapy movement—the book contains suggestions and illustrative examples for applying the proven narrative technique when working with restorative conferencing and mediation in organizations, schools, health care, divorce cases, employer and employee problems, and civil and international conflicts. Practicing Narrative Mediation also explores the most recent research available on discursive positioning and exposes the influence of the moment-to-moment factors that are playing out in conflict situations. The authors include new concepts derived from narrative family work such as "absent but implicit," "double listening," and "outsider-witness practices."

Global Dialectics in Intercultural Communication

Author : Jolanta A. Drzewiecka,Thomas K. Nakayama
Publisher : Peter Lang Incorporated, International Academic Publishers
Page : 326 pages
File Size : 42,9 Mb
Release : 2018
Category : Art
ISBN : IND:30000147665602

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Global Dialectics in Intercultural Communication by Jolanta A. Drzewiecka,Thomas K. Nakayama Pdf

"We have here a diverse, distinctive collection of essays concerned with the human implications and on-the-ground entanglements of life under globalization, that seemingly intractable but unavoidable phenomenon."-Crispin Thurlow, University of Bern (Switzerland)

Introducing Intercultural Communication

Author : Shuang Liu,Zala Volcic,Cindy Gallois
Publisher : SAGE
Page : 330 pages
File Size : 43,9 Mb
Release : 2010-11-09
Category : Business & Economics
ISBN : 9781446259542

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Introducing Intercultural Communication by Shuang Liu,Zala Volcic,Cindy Gallois Pdf

Books on intercultural communication are rarely written with an intercultural readership in mind. In contrast, this multinational team of authors has put together an introduction to communicating across cultures that uses examples and case studies from around the world. The book further covers essential new topics, including international conflict, social networking, migration, and the effects technology and mass media play in the globalization of communication. Written to be accessible for international students too, this text situates communication theory in a truly global perspective. Each chapter brings to life the links between theory and practice and between the global and the local, introducing key theories and their practical applications. Along the way, you will be supported with first-rate learning resources, including: • theory corners with concise, boxed-out digests of key theoretical concepts • case illustrations putting the main points of each chapter into context • learning objectives, discussion questions, key terms and further reading framing each chapter and stimulating further discussion • a companion website containing resources for instructors, including multiple choice questions, presentation slides, exercises and activities, and teaching notes. This book will not merely guide you to success in your studies, but will teach you to become a more critical consumer of information and understand the influence of your own culture on how you view yourself and others.

Intercultural Communication Conflicts

Author : Christina Herzog
Publisher : GRIN Verlag
Page : 41 pages
File Size : 54,9 Mb
Release : 2010
Category : Body language
ISBN : 9783640580248

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Intercultural Communication Conflicts by Christina Herzog Pdf

Seminar paper from the year 2010 in the subject English Language and Literature Studies - Culture and Applied Geography, grade: 1, Universit Toulouse II - Le Mirail, language: English, abstract: Our world today is characterized by a growing number of contacts resulting in communication between people with different languages and cultural background. The contact with persons from other cultures is often frustrating and full of misunderstanding. Good intentions and a friendly approach don't seem to be sufficient. Respect for other cultures is one of the key needs in communication. No one should look down on those with different customs, languages or cultures, but try to look through their eyes and to understand, what and how they are seeing the world. Communication between cultures takes place because of contacts within the areas of tourism, education, science, entertainment, but also business, politics or immigration. In all these cross-cultural contacts, communication needs to be constructive without any misunderstandings, just because the group to which a person belongs is different. Currently new types of relationships are presenting communication challenges that few people are ready to meet . In this paper I intend to deal with the concept of communication, especially non-verbal communication and its features in communicating a message when it happens between different cultures.

Intercultural Communication

Author : Kathryn Sorrells
Publisher : SAGE Publications
Page : 583 pages
File Size : 47,5 Mb
Release : 2015-08-19
Category : Language Arts & Disciplines
ISBN : 9781506334325

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Intercultural Communication by Kathryn Sorrells Pdf

Intercultural Communication: Globalization and Social Justice, Second Edition, introduces students to the study of communication among cultures within the broader context of globalization. Kathryn Sorrells highlights history, power, and global institutions as central to understanding the relationships and contexts that shape intercultural communication. Based on a framework that promotes critical thinking, reflection, and action, this text takes a social justice approach that provides students with the skills and knowledge to create a more equitable world through communication. Loaded with new case studies and contemporary topics, the Second Edition has been fully revised and updated to reflect the current global context, emerging local and global issues, and more diverse experiences.

Principles of Intercultural Communication

Author : Igor E Klyukanov
Publisher : Routledge
Page : 256 pages
File Size : 55,6 Mb
Release : 2020-07-15
Category : Language Arts & Disciplines
ISBN : 9781000088830

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Principles of Intercultural Communication by Igor E Klyukanov Pdf

Now in a second edition, this book guides students in developing Intercultural Communication Competence through its accessible style and unique theoretical framework of ten interconnected principles. Thoroughly revised and updated with new case studies and examples and a sharper focus on practical application, the book engages students in active learning by showing them how these principles come to play in their intercultural journeys. It features detailed case studies that are accompanied by guiding questions that help students link theory to their daily lives. At the end of each chapter, the "Side Trips" discussion prompts encourage students to think more critically about the issues as they are presented. Suitable for upper-level or graduate intercultural communication courses within communication and linguistics departments.

Introducing Intercultural Communication

Author : Shuang Liu,Zala Volcic,Cindy Gallois
Publisher : SAGE
Page : 547 pages
File Size : 47,5 Mb
Release : 2018-12-29
Category : Social Science
ISBN : 9781526463036

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Introducing Intercultural Communication by Shuang Liu,Zala Volcic,Cindy Gallois Pdf

Taking a truly global perspective, this textbook presents concepts, theories and applications from the field of intercultural communication in a lively and easy-to-follow style. Covering all the essential topics, from immigration to intercultural conflict to the impact of mass media and technology, this cutting edge new edition features: A student-friendly structure with enhanced signposting to guide students through the book. Expanded coverage of ethics, digital communication and social media. A brand new set of international case studies to tie theory to real-world practices, including the European refugee crisis, Chinese food culture and Barbie dolls and beauty. A suite of student-friendly learning features, including ‘Do it!’ activity boxes, chapter summaries and applications of key theories in ‘Theory Corner’. Links to further reading and SAGE Video to help understanding. A host of online resources to reinforce students′ learning, including multiple choice quizzes, discussion questions and exercises. Introducing Intercultural Communication is the ideal guide to becoming a critical consumer of information and an effective global citizen. It should be required reading for students in media and communications, business and management, linguistics and beyond.

Managing Intercultural Conflict Effectively

Author : Stella Ting-Toomey,John G. Oetzel
Publisher : SAGE
Page : 249 pages
File Size : 42,6 Mb
Release : 2001-07-25
Category : Language Arts & Disciplines
ISBN : 9780803948433

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Managing Intercultural Conflict Effectively by Stella Ting-Toomey,John G. Oetzel Pdf

In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.