Communicate Excellence

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Communicate Excellence

Amy Demas
Communicate Excellence Book PDF

Author : Amy Demas
Publisher : Advantage Media Group
Page : 152 pages
File Size : 42,5 Mb
Release : 2020-01-14
Category : Business & Economics
ISBN : 1642251267

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Communicate Excellence by Amy Demas Pdf

From making a great first impression to proper communication for scheduling and handling difficult patients, [Amy Demas] shows how to dramatically improve conversion rates, build your practice, and create raving fans in the process. ... Implementing her time-tested methods will help build teamwork and reap big profits for your practice! --John K. McGill, CPA, MBA, JD, President of John K. McGill & Company, McGill & Hill Group ... This book is an opportunity for us to gain some insights from [Amy's] vast experience ... as a consultant who has seen the good, the bad, and the ugly in numerous orthodontic practices. Sharing her experiences with us in the form of a book is a true blessing. --Dr. Dave Paquette, Paquette Orthodontics ... [Amy] has always been forward thinking and persistent in ensuring processes are the best they can be. I am excited to see Amy sharing her knowledge through this book. She truly practices what she teaches, and everyone can benefit from her understanding of customer service and communication. --Amy Schmidt, President of Ortho2

Communication Excellence

Ralph Tench,Dejan Verčič,Ansgar Zerfass,Ángeles Moreno,Piet Verhoeven
Communication Excellence Book PDF

Author : Ralph Tench,Dejan Verčič,Ansgar Zerfass,Ángeles Moreno,Piet Verhoeven
Publisher : Springer
Page : 238 pages
File Size : 52,7 Mb
Release : 2017-03-28
Category : Business & Economics
ISBN : 9783319488608

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Communication Excellence by Ralph Tench,Dejan Verčič,Ansgar Zerfass,Ángeles Moreno,Piet Verhoeven Pdf

Exploring the implications of 10 years of data from more than 21,000 communication professionals across Europe, combined with case studies and interviews with senior communication directors from top European companies and organisations, this book provides an insight into how to build, develop and lead excellent communication. It presents a culmination of research and best practice models, covering strategic communication, the impact on reputation, crisis, mediatisation, organisational culture, new digital, social and mobile media as well as the development of professionalisation. Providing clear guidance on the difference between normal and excellent communications departments, the book shows readers how communication can effectively influence and support the organisation and positively fit within the business strategy of today’s global and changing markets. The study behind this book, the European Communication Monitor, is known as the most comprehensive provider of reliable data in the communication field worldwide.

The Complete Guide To Security Guard Excellence

Timothy Davey
The Complete Guide To Security Guard Excellence Book PDF

Author : Timothy Davey
Publisher : Timothy Davey
Page : 71 pages
File Size : 44,8 Mb
Release : 2023-02-06
Category : Computers
ISBN : 8210379456XXX

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The Complete Guide To Security Guard Excellence by Timothy Davey Pdf

"The Complete Guide to Security Guard Excellence" is a comprehensive training manual that aims to empower security professionals at all levels of their careers. From those just starting in the industry to experienced guards and supervisors, this book offers a wealth of knowledge and practical tools to help them excel in their roles.

Mk Gandhi : The Educationist Par Excellence

Onkar Singh Dewal
Mk Gandhi The Educationist Par Excellence Book PDF

Author : Onkar Singh Dewal
Publisher : Prabhat Prakashan
Page : 151 pages
File Size : 47,7 Mb
Release : 2015-01-01
Category : Education
ISBN : 9788184303162

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Mk Gandhi : The Educationist Par Excellence by Onkar Singh Dewal Pdf

This book is a thick description of Gandhiji views on education which he referred as his; ‘Educational fads’ (Autobiography p. 185). His educational fads were based not on well designed educational principles and theory but on his own inner workings of ideas which were essentially ethical. He saw education as means to man-making which ought to have deep ethical potential. In criticizing education in 1919 and in 1937 he had expressed his shock wave of the then existing educational system which lacked teaching through mother tongue; value orientation; nationalism and dignity of labour. Gandhiji’s educational views are embedded in Indian culture; which promote simplicity; hard work; non-violence; truthfulness; mutuality and social cohesion.

Manager's Guide to Excellence in Public Relations and Communication Management

David M. Dozier,Larissa A. Grunig,James E. Grunig
Manager s Guide to Excellence in Public Relations and Communication Management Book PDF

Author : David M. Dozier,Larissa A. Grunig,James E. Grunig
Publisher : Routledge
Page : 271 pages
File Size : 40,9 Mb
Release : 2013-10-18
Category : Business & Economics
ISBN : 9781136688324

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Manager's Guide to Excellence in Public Relations and Communication Management by David M. Dozier,Larissa A. Grunig,James E. Grunig Pdf

This book reports findings of a three-nation study of public relations and communication management sponsored by the International Association of Business Communicators (IABC) Research Foundation. The Excellence Study provides communication managers and public relations practitioners with information critical to their own professional growth, and supplies organizations with tools that help them communicate more effectively and build beneficial relations with key publics. Communication excellence is a powerful idea of sweeping scope that applies to all organizations -- large or small -- that need to communicate effectively with publics on whom the organization's survival and growth depend. The essential elements of excellent communication are the same for corporations, not-for-profit organizations, government agencies, and professional/trade associations. And they are applicable on a global basis. The study identifies three spheres of communication excellence. These spheres consider the overall function and role of communication in organizations, and define the organization of this book. They are: * the core or inner sphere of communication excellence -- the knowledge base of the communication department, * the shared expectations of top communicators and senior managers about the function and role of communication, and * the organization's culture -- the larger context that either nurtures or impedes communication excellence. This text also examines communication excellence as demonstrated in specific programs developed for specific publics.

Sustainability in Tourism and Regional Development

Boštjan Brumen,Mitja Gorenak,Marjetka Rangus
Sustainability in Tourism and Regional Development Book PDF

Author : Boštjan Brumen,Mitja Gorenak,Marjetka Rangus
Publisher : Cambridge Scholars Publishing
Page : 220 pages
File Size : 47,7 Mb
Release : 2017-05-11
Category : Business & Economics
ISBN : 9781443893442

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Sustainability in Tourism and Regional Development by Boštjan Brumen,Mitja Gorenak,Marjetka Rangus Pdf

The economic and sociocultural significance of tourism today cannot be overstated. With the rapid growth of travel and tourism, more and more research is being undertaken in this field, with particular attention paid to the concept of sustainability. This book broadens the reach of such studies by providing comprehensive and rigorous examinations of many issues and concepts related to sustainable tourism, with particular attention paid to Slovenia. It considers the area broadly, and presents in-depth discussions on many relevant and important tourism issues, covering topics from the sustainable use of cultural heritage in tourism and the development of sustainable jobs and professionalism in the tourism sector to the aspects of systemic management and logistic planning for tourist destinations, as well as the contributions that local governments make towards sustainable development and use of local resources. The collection provides a unique and balanced view of both theoretical issues and practical cases and is a valuable reading for students, researchers and professionals in the field of tourism and sustainability.

Project Management Best Practices: Achieving Global Excellence

Harold Kerzner
Project Management Best Practices Achieving Global Excellence Book PDF

Author : Harold Kerzner
Publisher : John Wiley & Sons
Page : 784 pages
File Size : 55,6 Mb
Release : 2018-02-07
Category : Technology & Engineering
ISBN : 9781119470779

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Project Management Best Practices: Achieving Global Excellence by Harold Kerzner Pdf

The comprehensive guide to project management implementation, updated with the latest in the field Project management has spread beyond the IT world to become a critical part of business in every sphere; built on efficiency, analysis, and codified practice, professional project management leads to the sort of reproducible results and reliable processes that make a business successful. Project Management Best Practices provides implementation guidance for every phase of a project, based on the real-world methodologies from leading companies around the globe. Updated to align with the industry’s latest best practices, this new Fourth Edition includes new discussion on Agile and Scrum, tradeoffs and constraints, Portfolio PMO tools, and much more. Get up-to-date information on the latest best practices that add value at every level of an organization Gain insight from more than 50 project managers at world-class organizations including Airbus, Heineken, RTA, IBM, Hewlett-Packard, Sony, Cisco, Nokia, and more Delve deeper into implementation guidance for Agile, Scrum, and Six Sigma Explore more efficient methodologies, training, measurement, and metrics that boost organization-wide performance Adopt new approaches to culture and behavioral excellence, including conflict resolution, situational leadership, proactive management, staffing, and more Ideal for both college and corporate training, this book is accompanied by an Instructor’s Manual and PowerPoint lecture slides that bring project management concepts right into the classroom. As the field continues to grow and evolve, it becomes increasingly important to stay current with new and established practices; this book provides comprehensive guidance on every aspect of project management, with invaluable real-world insight from leaders in the field.

Business and Professional Communication

Kelly Quintanilla Miller,Shawn T. Wahl
Business and Professional Communication Book PDF

Author : Kelly Quintanilla Miller,Shawn T. Wahl
Publisher : SAGE Publications
Page : 397 pages
File Size : 52,6 Mb
Release : 2023-02-14
Category : Language Arts & Disciplines
ISBN : 9781071825273

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Business and Professional Communication by Kelly Quintanilla Miller,Shawn T. Wahl Pdf

Professional success requires excellent communication skills. Organized around the transition from student to professional life, Business and Professional Communication, Fifth Edition gives readers the tools they need to move from interview candidate to team member to leader. Coverage of new communication technology and social media, and an emphasis on building skills for business writing and business presentations, including the effective use of visual aids, will help students to understand the role of communication in successfully handling situations like job interviewing, providing feedback to supervisors, and working in teams.

Total Organizational Excellence

John S. Oakland
Total Organizational Excellence Book PDF

Author : John S. Oakland
Publisher : Routledge
Page : 282 pages
File Size : 51,5 Mb
Release : 2001
Category : Business & Economics
ISBN : 9780750652711

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Total Organizational Excellence by John S. Oakland Pdf

Total Organizational Excellence derives some of its material from TQM, but extends and reorganises those principles around a new framework in which people and culture, business process re-engineering and benchmarking predominate.

Excellence in Internal Communication Management

Rita Linjuan Men,Shannon A. Bowen
Excellence in Internal Communication Management Book PDF

Author : Rita Linjuan Men,Shannon A. Bowen
Publisher : Business Expert Press
Page : 229 pages
File Size : 49,9 Mb
Release : 2016-12-26
Category : Business & Economics
ISBN : 9781631576768

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Excellence in Internal Communication Management by Rita Linjuan Men,Shannon A. Bowen Pdf

This book integrates theories, research insights, practices, as well as current issues and cases into a comprehensive guide for internal communication managers and organizational leaders on how to communicate effectively with internal stakeholders. Important topics such as engagement, trust, change communication, new technologies, leadership communication, ethical decision making, transparency and authenticity, and measurement are discussed. The book concludes with predictions of the future of internal communications research, theory development, and practices.

Communicate Care Cure

Alexander Thomas
Communicate Care Cure Book PDF

Author : Alexander Thomas
Publisher : Wolters kluwer india Pvt Ltd
Page : 254 pages
File Size : 42,7 Mb
Release : 2019-09-07
Category : Medical
ISBN : 9789389335545

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Communicate Care Cure by Alexander Thomas Pdf

This book aims to increase awareness about the importance of communication in health care. Written by healthcare professionals and Communication experts, it is replete with real-life scenarios that readers can identify with, and will serve as a guide to effective and efficient communication that affects the most important stakeholders in health care – The patient.

Key Account Management Excellence in Pharma & Medtech

Mike Moorman
Key Account Management Excellence in Pharma Medtech Book PDF

Author : Mike Moorman
Publisher : Routledge
Page : 174 pages
File Size : 47,8 Mb
Release : 2022-02-27
Category : Business & Economics
ISBN : 9781000573398

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Key Account Management Excellence in Pharma & Medtech by Mike Moorman Pdf

Key Account Management Excellence in Pharma & Medtech is designed to help life sciences practitioners develop and execute innovative and effective key account management (KAM) strategies and capabilities. Pharmaceutical and medtech companies are increasingly pursuing KAM in response to the rapid rise of large, sophisticated and complex healthcare provider and payer systems and groups. Those that invest the time to get KAM right will protect their business and grow with these rising customers. This book is groundbreaking in both its scope and its tailoring of leading KAM practices specifically for life sciences. The central theme is that "key account management is an organization-wide business strategy, not just a role or a sales-specific initiative." KAM is a strategy focused on providing unique offerings and value through an orchestrated, cross-functional, go-to-market model designed specifically to address the needs and engagement preferences of a unique segment of customers. The insights and practices shared in this book are designed to be a valuable reference at every stage of the KAM journey. The book has been designed to facilitate a common language and deep understanding of KAM issues and leading practices organization-wide—particularly for life sciences leaders, account managers and cross-functional team members responsible for building, transforming and supporting their organization’s KAM strategies and capabilities.

The Daily Carrot Principle

Adrian Gostick,Chester Elton
The Daily Carrot Principle Book PDF

Author : Adrian Gostick,Chester Elton
Publisher : Simon and Schuster
Page : 384 pages
File Size : 47,7 Mb
Release : 2010-04-06
Category : Business & Economics
ISBN : 1439194904

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The Daily Carrot Principle by Adrian Gostick,Chester Elton Pdf

From the authors of the smash bestseller The Carrot Principle comes an inspiring and lively page-a-day guide to harnessing the remarkable power of the carrot—taking yourself and your team to new heights of success in work and life. Based on their twenty years of experience teaching leaders at Fortune 100 companies, as well as one of the largest research studies ever conducted on workplace satisfaction, Gostick and Elton share a wealth of wisdom about simple but amazingly effective ways to boost your productivity and work satisfaction by setting clear goals, communicating effectively, building trust, and offering recognition in ways that make others feel appreciated and motivated. Each engaging page of The Daily Carrot Principle features a core kernel of wisdom, enlivened by thoughtful and witty quotes from the likes of Thomas Edison, Rosabeth Moss Kanter, Jim Collins, and Oprah Winfrey, plus a bonanza of insights from standout managers and employees the authors have studied. An easy-to-implement "carrot action" ends each page, providing the simple steps to begin applying this wealth of wisdom immediately. Whether you are a business leader, team member, student, mom or dad, or anyone hoping to achieve more in your life, this book will be an inspiring and practical guide to unleashing your hidden potential and leading a richer life.

The EFQM excellence model for Assessing Organizational Performance

Chris Hakes
The EFQM excellence model for Assessing Organizational Performance Book PDF

Author : Chris Hakes
Publisher : Van Haren
Page : 119 pages
File Size : 55,5 Mb
Release : 2007-07-05
Category : Education
ISBN : 9789087538507

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The EFQM excellence model for Assessing Organizational Performance by Chris Hakes Pdf

The EFQM Excellence Model was introduced at the beginning of 1992 as the framework for assessing organizations for the annual European Excellence Award . It is now the most widely used organizational assessment framework in Europe. Most users have no intention of applying to win awards; they use the framework and analysis techniques within the model as diagnostic tools that will help them to:assess the health of their organization, identify its strengths and areas for improvement and periodically measure progressidentify and share good management practices, both internally and externallyanticipate and target their desired results in tangible, measurable waysWhether you are a newcomer to the Excellence Model, or an experienced user (whose techniques of performance assessment maybe rigorous but have possibly evolved to become overly complex), this Management Guide provides you with practical techniques to undertake timely and effective assessments. It explains the history, basis and evolution of the EFQM Excellence Model, the nature of EFQM and its networks today, and, most importantly, provides step-by-step guidance, together with a series of analysis pro-formas, to enable readers to facilitate an assessment of an organization against each of the 32 elements ( criterion parts ) of the EFQM Excellence Model.

Get Noticed!

Brenda Joyce Johnson
Get Noticed Book PDF

Author : Brenda Joyce Johnson
Publisher : Xlibris Corporation
Page : 240 pages
File Size : 44,8 Mb
Release : 2016-02-11
Category : Self-Help
ISBN : 9781514428962

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Get Noticed! by Brenda Joyce Johnson Pdf

Are you an icon of influence or merely a bystander observing life as it passes you by? Do you feel you are living up to your full potential? Does the life you now live truly showcase your gifts, talents and significance? In this volume, Master Image & Etiquette Speaker, Coach and Consultant, Brenda J. Johnson has compiled 25 years of business and personal coaching expertise to inspire, enlighten and encourage todays woman to embrace the power of her potential. Get Noticed is a power packed instructional guide complete with insider secrets used universally by image, etiquette and branding professionals to transform the mundane and mediocre into icons of influence. Brenda shares her personal triumphs and challenges and invites you to take a journey with me to face your inner fears of personal limitations while learning to embrace and release the giant within. You will learn essential keys to: identifying personality traits that impact, enhance or impede self-confidence and behavior business networking while embracing the power of non-verbal cues that impact first impressions dining with dignity while learning to master the art of gracious behavior when entertaining incorporating line, design and color to flatter your figure with comfort and style maximizing your shopping dollar by applying the 8 insider secrets to image perfection building an 18-piece 30-day working wardrobe customized for business, leisure & travel creating your personalized fashion statement allowing you to be confident and classy with impeccable style Why live in the shadows? Its time to Get Noticed and command the attention you deserve.