Communication Excellence

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Communication Excellence

Ralph Tench,Dejan Verčič,Ansgar Zerfass,Ángeles Moreno,Piet Verhoeven
Communication Excellence Book PDF

Author : Ralph Tench,Dejan Verčič,Ansgar Zerfass,Ángeles Moreno,Piet Verhoeven
Publisher : Springer
Page : 238 pages
File Size : 42,5 Mb
Release : 2017-03-28
Category : Business & Economics
ISBN : 9783319488608

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Communication Excellence by Ralph Tench,Dejan Verčič,Ansgar Zerfass,Ángeles Moreno,Piet Verhoeven Pdf

Exploring the implications of 10 years of data from more than 21,000 communication professionals across Europe, combined with case studies and interviews with senior communication directors from top European companies and organisations, this book provides an insight into how to build, develop and lead excellent communication. It presents a culmination of research and best practice models, covering strategic communication, the impact on reputation, crisis, mediatisation, organisational culture, new digital, social and mobile media as well as the development of professionalisation. Providing clear guidance on the difference between normal and excellent communications departments, the book shows readers how communication can effectively influence and support the organisation and positively fit within the business strategy of today’s global and changing markets. The study behind this book, the European Communication Monitor, is known as the most comprehensive provider of reliable data in the communication field worldwide.

Communication Excellence

Brian Polansky
Communication Excellence Book PDF

Author : Brian Polansky
Publisher : Arrow Ridge Pub
Page : 242 pages
File Size : 48,5 Mb
Release : 2005
Category : Education
ISBN : 0976342561

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Communication Excellence by Brian Polansky Pdf

This book was written for anyone who has ever regretted saying the wrong thing at the wrong time, and the book is filled with practical advice, handy principles, and useful strategies that have helped thousands both police behavior and say the right thing at the right time. Readers will learn to confront a liar and secure a confession, gently get others to SHUT UP and listen, and diffuse aggressive behavior and hostile criticism, as well as, receive insider advice for those hoping to talk their way out of a traffic ticket and practical tips for novice public speakers to use to develop and confidently present their message to large audiences.

Communication Excellence

Ian R McLaren
Communication Excellence Book PDF

Author : Ian R McLaren
Publisher : Crown House Publishing
Page : 166 pages
File Size : 42,8 Mb
Release : 1999-05-18
Category : Psychology
ISBN : 9781845904968

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Communication Excellence by Ian R McLaren Pdf

This ten-lesson course will transform you into an excellent communicator. Providing invaluable training in key NLP-based methods, it will increase your ability to: manage; market; sell; influence; inspire; innovate. " ... a wealth of good ideas ..." Judith E. Pearson PhD, Psychotherapist and Certifi ed NLP Trainer/Practitioner

Manager's Guide to Excellence in Public Relations and Communication Management

David M. Dozier,Larissa A. Grunig,James E. Grunig
Manager s Guide to Excellence in Public Relations and Communication Management Book PDF

Author : David M. Dozier,Larissa A. Grunig,James E. Grunig
Publisher : Routledge
Page : 277 pages
File Size : 44,8 Mb
Release : 2013-10-18
Category : Business & Economics
ISBN : 9781136688317

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Manager's Guide to Excellence in Public Relations and Communication Management by David M. Dozier,Larissa A. Grunig,James E. Grunig Pdf

This book reports findings of a three-nation study of public relations and communication management sponsored by the International Association of Business Communicators (IABC) Research Foundation. The Excellence Study provides communication managers and public relations practitioners with information critical to their own professional growth, and supplies organizations with tools that help them communicate more effectively and build beneficial relations with key publics. Communication excellence is a powerful idea of sweeping scope that applies to all organizations -- large or small -- that need to communicate effectively with publics on whom the organization's survival and growth depend. The essential elements of excellent communication are the same for corporations, not-for-profit organizations, government agencies, and professional/trade associations. And they are applicable on a global basis. The study identifies three spheres of communication excellence. These spheres consider the overall function and role of communication in organizations, and define the organization of this book. They are: * the core or inner sphere of communication excellence -- the knowledge base of the communication department, * the shared expectations of top communicators and senior managers about the function and role of communication, and * the organization's culture -- the larger context that either nurtures or impedes communication excellence. This text also examines communication excellence as demonstrated in specific programs developed for specific publics.

Oral Communication Excellence for Engineers and Scientists

Judith Shaul Norback
Oral Communication Excellence for Engineers and Scientists Book PDF

Author : Judith Shaul Norback
Publisher : Springer Nature
Page : 130 pages
File Size : 53,8 Mb
Release : 2022-05-31
Category : Mathematics
ISBN : 9783031025099

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Oral Communication Excellence for Engineers and Scientists by Judith Shaul Norback Pdf

Many of us have implemented oral communication instruction in our design courses, lab courses, and other courses where students give presentations. Others have students give presentations without instruction on how to become a better presenter. Many of us, then, could use a concise book that guides us on what instruction on oral communication should include, based on input from executives from different settings. This instruction will help our students get jobs and make them more likely to move up the career ladder, especially in these hard economic times. Oral Communication Excellence for Engineers and Scientists: Based on Executive Input is the tool we need. It is based on input from over 75 executives with engineering or science degrees, leading organizations that employ engineers and scientists. For the presentation chapter, the executives described what makes a “stellar presentation.” And for every other chapter, they gave input—on, for example, how to effectively communicate in meetings and in teams, how to excel at phone communication, how to communicate electronically to supplement oral communication, and how to meet the challenges of oral communication. They also provided tips on cross-cultural communication, listening, choosing the appropriate medium for a communication, elevator pitches, and posters; and using oral communication to network on the job. Oral Communication Excellence for Engineers and Scientists includes exercises and activities for students and professionals, based on instruction that has improved Georgia Tech’s students’ presentation skills at a statistically significant level. Slides demonstrating best practices are included from Capstone Design students around the country. Table of Contents: Introduction / Background Preparation / Presentation: Customizing to your Audience / Presentation: Telling your Story / Presentation: Displaying Key Information / Delivering the Presentation / Other Oral Communication Skills / Advanced Oral Communication Skills / References

Communicate Excellence

Amy Demas
Communicate Excellence Book PDF

Author : Amy Demas
Publisher : Advantage Media Group
Page : 152 pages
File Size : 43,6 Mb
Release : 2020-01-14
Category : Business & Economics
ISBN : 1642251267

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Communicate Excellence by Amy Demas Pdf

From making a great first impression to proper communication for scheduling and handling difficult patients, [Amy Demas] shows how to dramatically improve conversion rates, build your practice, and create raving fans in the process. ... Implementing her time-tested methods will help build teamwork and reap big profits for your practice! --John K. McGill, CPA, MBA, JD, President of John K. McGill & Company, McGill & Hill Group ... This book is an opportunity for us to gain some insights from [Amy's] vast experience ... as a consultant who has seen the good, the bad, and the ugly in numerous orthodontic practices. Sharing her experiences with us in the form of a book is a true blessing. --Dr. Dave Paquette, Paquette Orthodontics ... [Amy] has always been forward thinking and persistent in ensuring processes are the best they can be. I am excited to see Amy sharing her knowledge through this book. She truly practices what she teaches, and everyone can benefit from her understanding of customer service and communication. --Amy Schmidt, President of Ortho2

Business and Professional Communication

Kelly M. Quintanilla,Shawn T. Wahl
Business and Professional Communication Book PDF

Author : Kelly M. Quintanilla,Shawn T. Wahl
Publisher : SAGE Publications
Page : 634 pages
File Size : 44,8 Mb
Release : 2019-01-02
Category : Language Arts & Disciplines
ISBN : 9781506369570

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Business and Professional Communication by Kelly M. Quintanilla,Shawn T. Wahl Pdf

Recipient of the 2020 Textbook Excellence Award from the Textbook & Academic Authors Association (TAA) Business and Professional Communication provides students with the knowledge and skills they need to move from interview candidate, to team member, to leader. Accessible coverage of new communication technology and social media prepares students to communicate effectively in real world settings. With an emphasis on building skills for business writing and professional presentations, this text empowers students to successfully handle important work-related activities, including job interviewing, working in team, strategically utilizing visual aids, and providing feedback to supervisors.

Communication Skills for Business Professionals

Celeste Lawson,Robert Gill,Angela Feekery,Mieke Witsel
Communication Skills for Business Professionals Book PDF

Author : Celeste Lawson,Robert Gill,Angela Feekery,Mieke Witsel
Publisher : Cambridge University Press
Page : 491 pages
File Size : 55,5 Mb
Release : 2019-06-12
Category : Business & Economics
ISBN : 9781108594417

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Communication Skills for Business Professionals by Celeste Lawson,Robert Gill,Angela Feekery,Mieke Witsel Pdf

With its emphasis on Australia and New Zealand, this book is a comprehensive and cutting-edge introduction to professional communication.

Manager's Guide to Excellence in Public Relations and Communication Management

David M. Dozier,Larissa A. Grunig,James E. Grunig
Manager s Guide to Excellence in Public Relations and Communication Management Book PDF

Author : David M. Dozier,Larissa A. Grunig,James E. Grunig
Publisher : Routledge
Page : 271 pages
File Size : 43,6 Mb
Release : 2013-10-18
Category : Business & Economics
ISBN : 9781136688324

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Manager's Guide to Excellence in Public Relations and Communication Management by David M. Dozier,Larissa A. Grunig,James E. Grunig Pdf

This book reports findings of a three-nation study of public relations and communication management sponsored by the International Association of Business Communicators (IABC) Research Foundation. The Excellence Study provides communication managers and public relations practitioners with information critical to their own professional growth, and supplies organizations with tools that help them communicate more effectively and build beneficial relations with key publics. Communication excellence is a powerful idea of sweeping scope that applies to all organizations -- large or small -- that need to communicate effectively with publics on whom the organization's survival and growth depend. The essential elements of excellent communication are the same for corporations, not-for-profit organizations, government agencies, and professional/trade associations. And they are applicable on a global basis. The study identifies three spheres of communication excellence. These spheres consider the overall function and role of communication in organizations, and define the organization of this book. They are: * the core or inner sphere of communication excellence -- the knowledge base of the communication department, * the shared expectations of top communicators and senior managers about the function and role of communication, and * the organization's culture -- the larger context that either nurtures or impedes communication excellence. This text also examines communication excellence as demonstrated in specific programs developed for specific publics.

Excellence in Internal Communication Management

Rita Linjuan Men,Shannon A. Bowen
Excellence in Internal Communication Management Book PDF

Author : Rita Linjuan Men,Shannon A. Bowen
Publisher : Business Expert Press
Page : 229 pages
File Size : 41,7 Mb
Release : 2016-12-26
Category : Business & Economics
ISBN : 9781631576768

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Excellence in Internal Communication Management by Rita Linjuan Men,Shannon A. Bowen Pdf

This book integrates theories, research insights, practices, as well as current issues and cases into a comprehensive guide for internal communication managers and organizational leaders on how to communicate effectively with internal stakeholders. Important topics such as engagement, trust, change communication, new technologies, leadership communication, ethical decision making, transparency and authenticity, and measurement are discussed. The book concludes with predictions of the future of internal communications research, theory development, and practices.

Excellence in Public Relations and Communication Management

James E. Grunig
Excellence in Public Relations and Communication Management Book PDF

Author : James E. Grunig
Publisher : Routledge
Page : 681 pages
File Size : 53,9 Mb
Release : 2013-10-18
Category : Business & Economics
ISBN : 9781136691751

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Excellence in Public Relations and Communication Management by James E. Grunig Pdf

This book is the initial volume coming out of the "excellence project"--a comprehensive research effort commissioned by the IABC (International Association of Business Communicators) Research Foundation. The purpose of this project was to answer two fundamental questions about public relations: What are the characteristics of an excellent communication department? How does excellent public relations make an organization more effective, and how much is that contribution worth economically? The research team began its work with a thorough review of the literature in public relations and related disciplines relevant to these questions. What started as a literature review, however, has ended in a general theory of public relations, one that integrates most of the wide range of ideas about, and practices of, communication management in organizations.

The Future of Excellence in Public Relations and Communication Management

Elizabeth L. Toth
The Future of Excellence in Public Relations and Communication Management Book PDF

Author : Elizabeth L. Toth
Publisher : Routledge
Page : 656 pages
File Size : 40,9 Mb
Release : 2009-03-04
Category : Business & Economics
ISBN : 9781135250683

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The Future of Excellence in Public Relations and Communication Management by Elizabeth L. Toth Pdf

The Future of Excellence in Public Relations and Communication Management brings together an outstanding group of public relations scholars and practitioners to consider the indelible theory building in public relations of James E. Grunig and Larissa A. Grunig, who with David M. Dozier, produced the 1992 IABC Excellence Study, a benchmark body of work examining best practices in the public relations field. In this assembled collection, editor Elizabeth L. Toth and the contributors show how and in what ways the theories of the Excellence Study have developed and changed. They present research that advances excellence theories, adds new dimensions and directions to the excellence theories, and shows how the excellence study has moved on to a global stage. Toth and her colleagues challenge future researchers to continue the theory-building that will lead to understand how strategic public relations management contributes to organizations and society. Public relations and communication management scholars, in addition to practitioners and graduate students studying these areas, will benefit immensely from the work included here.

The Future of Excellence in Public Relations and Communication Management

Elizabeth L. Toth
The Future of Excellence in Public Relations and Communication Management Book PDF

Author : Elizabeth L. Toth
Publisher : Routledge
Page : 656 pages
File Size : 45,9 Mb
Release : 2009-03-04
Category : Business & Economics
ISBN : 9781135250690

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The Future of Excellence in Public Relations and Communication Management by Elizabeth L. Toth Pdf

The Future of Excellence in Public Relations and Communication Management brings together a stellar collection of public relations scholars to address the question: What will happen to continue the seminal theory building in public relations, bolstered by the work of James E. Grunig and Larissa A. Grunig, and the groundbreaking 1992 IABC Excellence Study examining best practices in the field? This volume presents a challenge to future researchers, encouraging consideration of other theoretical research problems that will lead to improving the management practice of public relations. This collection advances scholarly and practitioner understanding of excellence in public relations and communication management, and as such, public relations and communications scholars, in addition to practitioners and graduate students studying these areas, will benefit immensely by reading the work in this volume.

Excellent Public Relations and Effective Organizations

James E. Grunig,David M. Dozier
Excellent Public Relations and Effective Organizations Book PDF

Author : James E. Grunig,David M. Dozier
Publisher : Routledge
Page : 774 pages
File Size : 47,5 Mb
Release : 2003-01-30
Category : Business & Economics
ISBN : 9781135692872

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Excellent Public Relations and Effective Organizations by James E. Grunig,David M. Dozier Pdf

This book is the final product of the "excellence project"--a comprehensive research effort commissioned by the International Association of Business Communicators (IABC) Research Foundation. Going well beyond any of the previously published reports on the Excellence study, this book contains many new statistical analyses of the survey data and more details from the case studies. Discussing theory and data related to several ongoing discussions in the communication profession, this book answers the following questions: *How can we show the value of public relations? *What is the value of relationships? *How do relationships affect reputation? *What does it mean to practice communication strategically? *How can we measure and evaluate the effects of public relations programs? *Should communication programs be integrated? *How does the new female majority in the profession affect communication Excellence? This book, as well as the research it reports, is the product of symmetrical communication and collaboration. As such, it is intended for scholars, applied researchers, students, and informed professionals who understand the value of research in developing a profession, such as public relations. Knowledge of quantitative and qualitative research methods will make it easier to understand the book; however, the results are interpreted in a way that makes the analyses understandable even to those with little or no knowledge of statistics and research methods.

The IABC Handbook of Organizational Communication

Tamara Gillis
The IABC Handbook of Organizational Communication Book PDF

Author : Tamara Gillis
Publisher : John Wiley & Sons
Page : 500 pages
File Size : 53,8 Mb
Release : 2006-04-20
Category : Business & Economics
ISBN : 0787985538

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The IABC Handbook of Organizational Communication by Tamara Gillis Pdf

The IABC Handbook of Organizational Communication is the fourth edition of the best-selling resource that offers a comprehensive collection of practical knowledge and insights about effective corporate communication and its effect on organizational success. With contributions from the leading experts in organizational, business, and corporate communications, this invaluable resource examines each of the functional areas of organizational communication including internal communication, public relations, marketing, and communication strategy. This important book is written for communicators in organizations of all types—large and small, public and private, for profit and not for profit. The contributors demonstrate how these fields are changing and what the future holds. This edition includes illustrative case studies and information on new topics such as globalization and crosscultural communication, new technologies and employment patterns, corporate responsibility, research measurement and ROI, and the virtual corporation.