Contracts Performance Measurements And Accountability In The Public Sector

Author : Gavin Drewry,Carsten Greve,Thierry Tanquerel
Publisher : IOS Press
Page : 200 pages
File Size : 42,5 Mb
Release : 2005
Category : Business & Economics
ISBN : 1586034960

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Contracts, Performance Measurements, and Accountability in the Public Sector by Gavin Drewry,Carsten Greve,Thierry Tanquerel Pdf

This book addresses issues to do with public accountability, audit and performance measurement that are both highly topical and of crucial importance to the theory and practice of public administration in an era of contractualized public management. The literature on public sector contracting - covering both 'hard' agreements (ones that are legally enforceable) and 'soft' agreements (enforced by negotiation and mutual trust) - has been growing for some time and the present book adds a primarily European perspective on contracting, performance-based management and accountability. One important aspect of this study is its recognition that those responsible for monitoring public services, and holding them to account, have had - to an increasing extent - to reconcile tensions between, on the one hand, the need for strong oversight and, on the other, the encouragement of innovation and risk in an increasingly competitive and entrepreneurial public service culture. Following an introductory overview by the three editors the book is in three parts.The first part deals with the theory and practice of performance measurement and evaluation; the second part provides a series of specific case studies of audit and accountability in a variety of countries and contexts; the third part offers some wider, cross-cutting perspectives. Based on the work of the EGPA permanent study group on the history of contractualization, Contracts, Performance Measurement and Accountability in the Public Sector draws upon the wide expertise and research interests of academics and practitioners from the United Kingdom, Denmark, Switzerland, Belgium, Sweden and the USA.

Author : Geert Bouckaert,John Halligan
Publisher : Routledge
Page : 537 pages
File Size : 44,7 Mb
Release : 2007-12-20
Category : Business & Economics
ISBN : 9781134097265

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Managing Performance by Geert Bouckaert,John Halligan Pdf

In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of ‘performance’. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the principles of performance management affect how public bodies operate, and the way they relate to the wider community? In this important text, the viability of performance management in public sector organizations is systematically assessed across a number of international case studies. The book provides a framework through which models of performance management can be understood in terms of both their impact within a public sector organization, and the effects that have been seen in countries with contrasting administrational contexts. Managing Performance – International Comparisons critically examines the effects of performance management models in the public sector, and assesses their future evolution. It is an important book for all students and researchers with an interest in management, public administration and public policy.

Author : Wouter Van Dooren,Geert Bouckaert,John Halligan
Publisher : Routledge
Page : 241 pages
File Size : 41,6 Mb
Release : 2015-02-19
Category : Business & Economics
ISBN : 9781317814160

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Performance Management in the Public Sector by Wouter Van Dooren,Geert Bouckaert,John Halligan Pdf

In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition has been revised and updated to examine: performance in the context of current public management debates, including emerging discussions on the New Public Governance and neo-Weberianism; the many definitions of performance and how it has become one of the most contested agendas of public management; the so-called perverse effects of using performance indicators; the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting; and the future challenges and directions of performance management Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and public management students alike.

Author : Paul G. Thomas
Publisher : ANU E Press
Page : 86 pages
File Size : 51,6 Mb
Release : 2006-10-01
Category : Business & Economics
ISBN : 9781920942793

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Performance Measurement, Reporting, Obstacles and Accountability by Paul G. Thomas Pdf

Identifies the ways that politics enters into the creation of performance measurement systems, the selection of the official and unofficial aims of such systems, the selection of performance criteria and measures, the interpretation of findings, the responses to such findings and the implications of performance reporting.

Author : Melvin J. Dubnick,H. George Frederickson
Publisher : Unknown
Page : 79 pages
File Size : 55,6 Mb
Release : 2011
Category : Electronic
ISBN : 0923993363

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Public Accountability by Melvin J. Dubnick,H. George Frederickson Pdf

Author : Panel on Performance Measures and Data for Public Health Performance Partnership Grants,Commission on Behavioral and Social Sciences and Education,Division of Behavioral and Social Sciences and Education,National Research Council
Publisher : National Academies Press
Page : 191 pages
File Size : 41,7 Mb
Release : 1999-04-14
Category : Medical
ISBN : 9780309518048

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Health Performance Measurement in the Public Sector by Panel on Performance Measures and Data for Public Health Performance Partnership Grants,Commission on Behavioral and Social Sciences and Education,Division of Behavioral and Social Sciences and Education,National Research Council Pdf

There is growing interest in using performance measurement as a means of holding federal, state, and local health agencies accountable for their use of public funds. Health Performance Measurement in the Public Sector is the second of two books for the U.S. Department of Health and Human Services on using and improving performance measurement in publicly funded health programs and the implications for data needs and systems. This book focuses on data and information system issues at the federal, state, and local levels. Recommendations address: Policy framework for selecting performance measures and using performance measurement. Operational principles related to data and data systems that support performance measurement. Essential investments in data systems and in training and technical assistance. Research needed to improve performance measures and performance measurement.

Author : Carsten Greve
Publisher : Routledge
Page : 224 pages
File Size : 47,6 Mb
Release : 2007-09-12
Category : Business & Economics
ISBN : 9781134250509

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Contracting for Public Services by Carsten Greve Pdf

Insightful and comprehensive and covering new subjects like globalization and IT, this text, international in its approach, provides a thorough introduction to the key phases of the contracting process and the skills required by managers in its implementation. These include: policy for contracting strategic purchasing understanding markets communicating the contracting decision designing and drafting the contract the role of the consumer the regulation of service provision Illustrated throughout with practitioner case-studies from a range of OECD countries, this book presents an important new theoretical ‘contract management model’ and a ‘mature contract model', and explores the mechanisms, formal rules and informal norms that influence the way governments contract for public services. This book is essential reading for all students of public management and all public service managers.

Author : Douglas J. Besharov,Karen J. Baehler,Jacob Alex Klerman
Publisher : Oxford University Press
Page : 361 pages
File Size : 53,7 Mb
Release : 2017
Category : Political Science
ISBN : 9780190646059

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Improving Public Services by Douglas J. Besharov,Karen J. Baehler,Jacob Alex Klerman Pdf

"This volume spotlights recent advances in the worldwide use of quantitative performance measures in the public sector, especially approaches that incorporate program evaluation techniques. Chapters include single-country case studies, multi-country comparisons, and thoughtful essays on the challenges of making performance measurement and management work in diverse settings"--

Author : Michael Adler
Publisher : Bloomsbury Publishing
Page : 542 pages
File Size : 53,5 Mb
Release : 2010-04-30
Category : Law
ISBN : 9781847315755

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Administrative Justice in Context by Michael Adler Pdf

This book comprises a definitive collection of papers on administrative justice, written by a set of very distinguished contributors. It is divided into five parts, each of which contains articles on a particular aspect of administrative justice. The first part deals with the impact of 'contextual changes' on administrative justice and considers the implications of changes in governance and public administration, management and service delivery, information technology, audit and accounting, and human rights for administrative justice. The second part deals with conceptual issues and describes a number of competing approaches to the administrative justice. The third part deals with the application of administrative justice principles to private law disputes while the fourth part deals with the distinctive characteristics of administrative justice in three other jurisdictions. The final part deals with current developments in administrative justice and the book concludes with a discussion of legislative and policy developments in the UK. The general approach of the book is socio-legal and interdisciplinary. The chapters adopt a variety of disciplinary perspectives, including those derived from political science, public policy, social policy, accounting and information technology as well as from law. Although most of the contributors are academics, some are practitioners. For these reasons, the book should be of interest to lawyers, particularly those with interests in administrative law, and to social scientists, particularly those with interests in public administration, public policy and public management.

Author : Anonim
Publisher : Emerald Group Publishing
Page : 119 pages
File Size : 52,6 Mb
Release : 2005
Category : Organizational effectiveness
ISBN : 9781845448073

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Performance measurement and performance management by Anonim Pdf

Author : Arie Halachmi,Geert Bouckaert
Publisher : Praeger
Page : 394 pages
File Size : 45,8 Mb
Release : 1996-03-20
Category : Business & Economics
ISBN : UOM:39015037351270

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Organizational Performance and Measurement in the Public Sector by Arie Halachmi,Geert Bouckaert Pdf

Legislative initiatives, in response to public demands for more accountability, require public agencies at all levels of government to measure organizational performance and to report on service efforts and accomplishments (SEA). What considerations should managers use in developing performance measurement protocols? What is the experience to date in the U.S. and abroad? This collection of original articles aims to put performance measurement in perspective by relating it to the budgeting, auditing, and policy making processes. Towards that end, the issues managers need to consider are examined in a critical way and from various points of view.

Author : Geert Bouckaert,B. Guy Peters,Koen Verhoest
Publisher : Springer
Page : 326 pages
File Size : 40,9 Mb
Release : 2010-02-24
Category : Political Science
ISBN : 9780230275256

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The Coordination of Public Sector Organizations by Geert Bouckaert,B. Guy Peters,Koen Verhoest Pdf

This book discusses the trajectories of creating specialized autonomous units. An analysis of the mechanisms and measures taken for granting autonomy to specialized autonomous units and subsequently to coordinating them back is described. The book shows a range of patterns in the dynamics of specialization and coordination over 25 years.

Author : Michael Pidd
Publisher : Cambridge University Press
Page : 128 pages
File Size : 52,9 Mb
Release : 2012-02-02
Category : Business & Economics
ISBN : 9781107378018

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Measuring the Performance of Public Services by Michael Pidd Pdf

Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. As such, good performance measurement is a crucial component of improvement and planning, monitoring and control, comparison and benchmarking and also ensures democratic accountability. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations, being based on the need to add public value rather than profit. It describes methods and approaches for measuring performance through time, for constructing and using scorecards, composite indicators, the use of league tables and rankings and argues that data-envelopment analysis is a useful tool when thinking about performance. This demonstrates the importance of allowing for the multidimensional nature of performance, as well as the need to base measurement on a sound technical footing.

Author : Theodore H. Poister,Maria P. Aristigueta,Jeremy L. Hall
Publisher : John Wiley & Sons
Page : 568 pages
File Size : 42,9 Mb
Release : 2014-08-28
Category : Education
ISBN : 9781118958551

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Managing and Measuring Performance in Public and Nonprofit Organizations by Theodore H. Poister,Maria P. Aristigueta,Jeremy L. Hall Pdf

New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.

Author : Kathe Callahan
Publisher : CRC Press
Page : 360 pages
File Size : 50,6 Mb
Release : 2006-09-29
Category : Political Science
ISBN : 0849370965

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Elements of Effective Governance by Kathe Callahan Pdf

Elements of Effective Governance: Measurement, Accountability and Participation is one of the first books to explore the relationship between accountability, government performance, and public participation. It discusses two main assumptions: greater accountability leads to better performance; and the more the public is involved in the measurement of government performance, the more they can hold government accountable for its performance. Presenting an introduction to each topic, this book provides a thorough understanding of theories, concepts, and practices. The beginning sections explore the basics of performance measurement, look at public sector accountability, and examine the rationale for and against direct citizen participation. The later sections provide an integrated discussion of performance measurement, accountability, and citizen participation and demonstrate how the strategic alignment of these critical concepts can lead to more effective governance. The final section incorporates in-depth case studies of a variety of efforts to implement performance measurement, hold individuals and organizations accountable for results, and involve the public in the deliberative process. Through theoretical and practical discussions, this book highlights the importance of, as well as the challenges associated with, government performance, accountability, and citizen participation. By combining these components under one cover, this book demonstrates the importance of their mutually reinforcing relationships. This volume provides the tools needed to design and develop strategies to improve government performance and demonstrate accountability. It provides a balanced perspective with its rational discussion of performance measurement and its skeptical assessment of the relationship between performance improvement and the demands for greater accountability.