Cross Cultural Dialogue As A Conflict Management Strategy
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Cross-Cultural Dialogue as a Conflict Management Strategy by J. Martín Ramírez,Gracia Abad-Quintanal Pdf
This book contributes to the current knowledge and research on conflict and cross-cultural dialogue, emphasizing how respect, tolerance and dialogue may be quite effective tools for bridging the diverse cultures and, consequently, for solving many of the conflicts of today’s world, characterized by a dynamic interchange of populations with very diverse cultural and ethnic backgrounds. For this purpose, we rely on reputed scholars from ten different countries, and from different cultures and fields of expertise, which allows for diverse contributions from a valuable interdisciplinary perspective. The first section of the book deals with the correlation between cultural differences and conflict, while also showing how such conflicts can be prevented and, should they arise, managed and solved. The second section addresses a different, more specific issue: how cultural expression means and tools for cultural communication may lead to conflict whereas they may help to avoid it as well. Finally, the third section analyzes how legal and justice systems deal with cross-cultural conflicts as well as with situations which may lead to cross-cultural conflicts, thus assessing to which extent such systems contribute to avoid and/or solve such kind of conflicts.
Conflict Management and Intercultural Communication by Xiaodong Dai,Guo-Ming Chen Pdf
In the globally interconnected world, conflicts often arise as a result of tensions between different cultural perceptions and diverse social preferences. Effectively managing conflicts and harmonizing intercultural relationships are essential tasks of intercultural communication research. This book seeks to find effective intercultural conflict management solutions by bringing together a group of leading international scholars from different disciplines to tackle the problem. Consisting of two parts, this book covers major theoretical perspectives of conflict management and harmony development in the first and conflict management and harmony development in different cultural contexts in the second. Integrating the latest work on conflict management and intercultural harmony, Conflict Management and Intercultural Communication takes an interdisciplinary approach, adopts diverse perspectives, and provides for a wide range of discussions. It will serve as a useful resource for teachers, researchers, students and professionals alike.
Author : Kevin Avruch Publisher : US Institute of Peace Press Page : 180 pages File Size : 52,5 Mb Release : 1998 Category : Political Science ISBN : 1878379828
After years of relative neglect, culture is finally receiving due recognition as a key factor in the evolution and resolution of conflicts. Unfortunately, however, when theorists and practitioners of conflict resolution speak of culture, they often understand and use it in a bewildering and unhelpful variety of ways. With sophistication and lucidity, "Culture and Conflict Resolution" exposes these shortcomings and proposes an alternative conception in which culture is seen as dynamic and derivative of individual experience. The book explores divergent theories of social conflict and differing strategies that shape the conduct of diplomacy, and examines the role that culture has (and has not) played in conflict resolution. The author is as forceful in critiquing those who would dismiss or diminish culture s relevance as he is trenchant in advocating conflict resolution approaches that make the most productive use of a coherent concept of culture. In a lively style, Avruch challenges both scholars and practitioners not only to develop a clearer understanding of what culture is, but also to take that understanding and incorporate it into more effective conflict resolution processes."
Security and Defence: Ethical and Legal Challenges in the Face of Current Conflicts by Juan Cayón Peña Pdf
This book aspires to face the challenge of analyzing with due academic rigor, always in the paradigm of security and advanced sciences, but without forgetting the ethical questions that our world raises every day. The work is divided into two main sections: the first section is focused on the cyber world, with not only technical but also legal derivations given the expansion of vulnerabilities and our technological dependence. The second section, with a more interdisciplinary nature, runs through undeniably topical issues such as territorial problems and the potential decline of the traditional States, the communicational impact of information management and false news, or the commitment to essential freedoms for the West. This book connects advanced technologies and ethical issues and includes discussions on recent crises such as COVID-19. It also provides an interdisciplinary view on the ethical issues for security technologies.
Multiculturalism by Mariusz Kwiatkowski,Anna Mielczarek-Żejmo,Martin Strouhal Pdf
The aim of the publication is to describe and interprete the present state of multiculturalism theories and the ways they apply to politics and education. The book presents a variety of axiological positions, scientific disciplines, theoretical concepts and methodological approaches of different disciplines, namely of philosophy, pedagogy, psychology and sociology. The first part of the book includes critical evaluation of the ways of defining the key notion of multiculturalism, chracteristics of theoretical approaches to the research and study of multiculturalism as well as various concepts of implemetation of the idea of multiculturalism in societies. In the second part of the book, the role of education in overcoming the crisis of multiculturalism is in the centre of attention. Although migration is not a new phenomenon, its scale in the present-day world requires new models of behavior and response, creating and maintaining relationships, meeting the needs and problem solving. This part also shows the educational system as one of the key sources of consensus and co-operation.
Intercultural and Interfaith Dialogues for Global Peacebuilding and Stability by Peleg, Samuel Pdf
Communication is vital to the prosperity and survival of the community, with the quality of communication amongst its members directly improving or worsening the value of the community. However, with the increase in immigration and relocation of refugees, the need to accommodate diverse cultural groups becomes imperative for the viability and survivability of a community while posing challenges to communication. Intercultural and interfaith dialogue can be used constructively to cultivate, manage, and sustain diversity and wellbeing in particularly deeply divided communities. Intercultural and Interfaith Dialogues for Global Peacebuilding and Stability is a critical research publication that explores the importance of conflict resolution strategies among populations that include a varied amalgamation of cultural and religious backgrounds. With the increasing emphasis on intercultural understanding promoted by governments, civil societies, and international mediators, this book offers relevant remedies for major afflictions in the world today, such as exclusion, marginalization, xenophobia, and racism. It is ideal for government officials, policymakers, activists, diplomats, lawyers, international trade and commerce agencies, religious institutions, academicians, researchers, and students working in a variety of disciplines including political science, international relations, law, communication, sociology, and cultural studies.
Managing Intercultural Conflict Effectively by Stella Ting-Toomey,John G. Oetzel Pdf
In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.
Intercultural Public Relations by Lan Ni,Qi Wang,Bey-Ling Sha Pdf
Intercultural Public Relations: Theories for Managing Relationships and Conflicts with Strategic Publics develops a coherent framework to unify the theories of public relations and intercultural communication, and, within the framework, examines empirical studies of intercultural interactions. This book follows an intercultural approach, which considers how individuals and entities with dissimilar cultural identities interact and negotiate to solve problems and reach mutually satisfying outcomes. This work provides a theory-driven, empirically supported framework that will inform and guide the research and practices of intercultural public relations. Furthermore, it provides numerous levels of analysis and incorporates the use and challenges of social media. The book examines theories and issues in three integrated processes: Identification of publics Relationship management Conflict resolution These areas represent the most critical functions that public relations contributes to organizational effectiveness: scanning the environment, identifying strategic publics, and building long-term, quality relationships with these publics to reduce costs, gain support, and empower the publics themselves. In doing so, the book adopts simultaneously public-centered and organization-centered perspectives. This unique work will serve as an essential reference for students, practitioners, and scholars in today’s global public relations environment.
The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by Mary Scannell Pdf
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Conflict and Conflict Management Strategies in North America and Indonesia by René Kautz Pdf
Seminar paper from the year 2004 in the subject Communications - Intercultural Communication, grade: 2 (B), Hamburg University of Applied Sciences (Economics), course: Intercultural Communication, language: English, abstract: Through the process of globalization, managers often have to deal with people from other countries with different cultural backgrounds. This cultural background includes not only the language; it means a completely different way of feeling, thinking, behaving and as a result also conflict management. Constructive conflict management is a competence which is of particular importance in international management. Furthermore, in an intercultural context, a manager not only needs to know how to handle conflicts in general, but also how his negotiation partners usually deal with them. This is important because the right way to solve a conflict i. e. in North America is not necessarily the right way in Indonesia. When coping with conflicts in international business negotiations, international managers must be aware of the fact that appropriate ways of solving conflicts in Western cultures like North America can very often be completely unacceptable in Asian cultures like Indonesia. The aim of this paper is to analyse typical conflict management strategies in North America and Indonesia, thereby highlighting major differences in appropriate conflict management between them.
Bridging Cultural Conflicts by Michelle LeBaron Pdf
"In our global society, challenging conflicts abound in personal, business, government, and international settings. Many of these conflicts are complicated by layers of miscommunication, cultural misunderstandings, and completely different ways of looking at the world. These conflicts cannot be solved by goodwill or sincere intentions alone. In our multicultural world, we need new tools to address gaps in communication and understanding and the conflicts that flow from them. This book answers this need in groundbreaking ways that cut through complexity, replacing confusion with clarity." - book jacket.
Cultural Variation in Conflict Resolution by Douglas P. Fry,Kaj Bj”rkqvist,Kaj Bjorkqvist Pdf
This volume's central purpose is to provide a clearly written, scholarly exploration of cultural variation regarding conflict resolution and in so doing, highlight certain alternatives to violence. It presents an interdisciplinary examination of how conflicts are perceived and handled in a variety of cultural settings. Drawing on data and models from anthropology, psychology, and political science, the chapters analyze conflict resolution across the societal spectrum, including cases from Western and non-Western traditions, complex and tribal societies, and violent and non-violent cultures. While demonstrating the extremely important impact of culture on conflict resolution processes, the book does not solely emphasize cultural specificity. Rather--through introductory chapters, section introductions, and a concluding chapter--the volume editors draw attention to cross-cultural patterns in an attempt to further the search for more general conflict principles. An explicit message throughout the book is that alternatives to violence exist. The volume demonstrates that at various levels--from the interpersonal to the international-- conflicts can be handled in ways that cause far less pain and destruction than violence. Chapters by psychologists discuss social and cognitive processes for facilitating the learning of alternatives to violence among children and youth. Anthropology contributors explore mechanisms for dealing with social conflict which allow some cultures to remain relatively peaceful and consider implications of their work for reducing violence in other societies. Chapters by former President of Costa Rica, Oscar Arias, and by political scientists examine how non-violent political solutions can be employed as alternatives to warfare and violent resistence.
Cultural Encounters and Emergent Practices in Conflict Resolution Capacity-Building by Tamra Pearson d'Estrée,Ruth J. Parsons Pdf
“Undoubtedly the most comprehensive analysis of the role of culture and emergent practices in capacity building currently at hand. d’Estrée and Parsons have produced a commendable amalgamation and scrutiny of local, cultural, and Indigenous mediation practices in a number of contexts that empower local people while interacting and integrating with Western mediation models in a blend of hybridity. The book is beautifully structured and will attract a wide readership including graduate and undergraduate students.” —Sean Byrne, Director, Arthur V. Mauro Centre for Peace & Justice, and Professor, Peace & Conflict Studies, University of Manitoba, Canada “Since late 1990s conflict resolution field has recognized the need to integrate culture in its processes. This book goes beyond such theoretical recognition and provides empirical evidence and solid concrete cases on how local actors from a wide range of cultural contexts integrated their cultural analysis and tools in their own sustainable conflict resolution processes. It also offers an effective set of guidelines and lessons learned for policy makers and peacebuilding practitioners on the need to deepen their reliance on local cultural practices of peace.” —Mohammed Abu-Nimer, Professor of International Peace and Conflict Resolution, School of International Service, American University, and Founder and Director of the Salam: Peacebuilding and Justice Institute in Washington, DC, USA “The evolving identities of communities impacted by deep historical divisions and population migration, in the context of life threatening resource shortages, present opportunities and challenges for conflict transformation professionals at every level. d'Estrée and Parsons respond to this challenge with a remarkable collection of stories from around the world that amplify the innovation in the field while capturing its history and complexity. It serves as the bridge between mediation and peacebuilding that is so necessary today.” —Prabha Sankaranarayan, CEO, Mediators Beyond Borders International “In this excellent book, Tamra Pearson d’Estrée and Ruth Parsons (and their impressive collection of case study authors) have analysed four generations of conflict resolution/transformation theory and practice. They highlight the diverse ways in which the burgeoning field of conflict resolution theorists and practitioners mirrored the ascendance and now decline of the neo-liberal western project. First and second generation efforts were based on notions of possessive individualism, rational choice theory and a general acceptance of the status quo. Culture was ignored or eliminated as were deeper questions of political and social inequality. But more importantly, there was an unwillingness to consider the power and the wisdom that resided in locality. Third and fourth generation conflict transformers, on the other hand, have engaged these deeper questions and focused more attention on emancipatory creative partnerships, social and economic justice, co-learning and hybridised models flowing from external engagement with local wisdom. This is a book that needs to be read by anyone interested in the transformative power of conflict resolution and long term social and political change.” —Kevin P Clements, Professor, Chair and Foundation Director, The National Centre for Peace and Conflict Studies, University of Otago, New Zealand While waves of scholarship have focused either on the value of presumed universal models or of traditional practices of conflict resolution, curiously missing has been the recognition and analysis of the actual intermingling and interacting of western and local cultural practices that have produced new and emergent practices in our global community. In this compilation of case studies, the authors describe partnerships forged between local practice expertise and bearers of “western/institutional” models to build innovative approaches to mediation and conflict resolution. Including stories of these experiences and the resulting hybrid models that emerged, the book explores central questions of cultural variation and integration, such as the perception of purpose and function of resolution processes, attitudes toward conflict, arenas and timeframes, third party roles, barriers to process use, as well as how to remain true to culture and context. It also examines partnership dynamics and lessons learned for modern cross-cultural collaboration.
Cross-Cultural Leadership and Conflict Management in the Asian Context by Benjamin Chée Pdf
Seminar paper from the year 2017 in the subject Communications - Intercultural Communication, grade: 1,3, Hong Kong Polytechnic University, language: English, abstract: In order to find out solutions for leadership and communication conflicts of Western expatriates in Asia, this paper examines cultural characteristics of the Asian, as well as Western, leader-follower construct and how miscommunication could occur. Furthermore, expected leadership styles are explained and which leadership traits and behaviors are desirable from the Asian point of view. Finally, improvement approaches for better cross-cultural conflict management and expatriate leadership in Asia are discussed, while pointing out their limitations. In an increasingly globalized world, it is more and more common to work in intercultural teams with intercultural leaders. This paper is about the problems that arise when leadership is not meeting the expectations in a particular culture and when conflicts are not managed with regard to the cultural backgrounds. Asian societies tend to be collectivist cultures, where conflicts are usually avoided and where harmony is the ultimate goal. In Western societies, conflict resolution is usually characterized by direct confrontation. Expectations to a leader also differ: In Asian societies, a paternalistic leadership approach seems to be more common, whereas in Western societies a participative leadership style is used. Awareness is the first step of a successful cross-cultural cooperation, but it does not give instructions how to act in a certain situation.
Conflict Management and Dialogue in Higher Education by Nancy T. Watson,Karan L. Watson,Christine A. Stanley Pdf
This book addresses an important topic - Conflict, mediation and dialogue. Conflicts are a part of life. Although many people assume conflicts are negative and, therefore, should be avoided, conflict is truly neutral. The engagement in conflict is what can be constructive or destructive. There are many positive outcomes experienced when a conflict is well managed, hence the critical role of this book. For instance, most change is driven by some level of conflict. You must learn, grow and develop effective conflict management skills as a way to manage change. Thus, the conflicts we deal with in our personal lives and in the workplace are essential to our development and our organizations' healthy development. However, if managed poorly, some conflicts can escalate to the point that they can destroy individuals or organizations. As illustrated in this book, the key to managing conflicts is to understand conflicts; expect conflicts, and manage conflicts before they escalate into destructive or costly loss of personnel, diminished climate or lead to lawsuits. The book provides one of the growing and recognized methods of dealing with conflicts - mediation and dialogue. The contents of this book reflect areas of importance addressed in mediation training: alternative dispute resolution practices, conflict management intervention options, models of thinking about conflict, the mediation format, and the skill set needed by a strong conflict management and mediator. Readers are challenged to reflect upon their biases and beliefs that may negatively impact the mediation process.