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Two main themes are discussed. The first explores the classic Weberian model of bureaucracy. The second concerns ways of thinking about the social features of bureaucracy. The focus is dimensions of bureaucracy that are less dependent upon structure. What emerges is an innovative description of the social world of bureaucracy and its attributes. --
This study casts doubt on the classic model of bureaucracy and its relevance to developing areas. In particular, Hodder challenges the Weberian distinction between the role of emotion and a modern bureaucracy's impersonal and rational qualities. He suggests that bureaucracies function differently, and offers a different perspective. The focus is the Philippines, but Hodder's conclusions are applicable to other developing areas. Two main themes are discussed. The first explores the classic Weberian model of bureaucracy. The second concerns ways of thinking about the social features of bureaucracy. The focus is dimensions of bureaucracy that are less dependent upon structure. What emerges is an innovative description of the social world of bureaucracy and its attributes. Hodder observes that discussions with civil servants and politicians in developing countries suggest that deepening emotion, a strengthening sense of the importance of social relationships, and informality are vital to the emergence of professional and stable organizations. Hodder believes it is possible to account for these social features of bureaucracy by understanding participants' representations and practices. While these ideas are discussed in the context of the Philippines, they have wider relevance to other states, especially those whose bureaucracies are characterized as weak and personalistic. The author suggests that these characterizations, and possible remedies, may need to be reconsidered. He argues that through informality and emotion, effective and stable organizations can be built: excessive formalism may exacerbate the problems that governments of developing countries are trying to solve. The means to strengthen bureaucracies in developing countries are already available and, rather than be ignored or suppressed, need be identified and encouraged.
"This study casts doubt on the classic model of bureaucracy and its relevance to developing areas. In particular, Hodder challenges the Weberian distinction between the role of emotion and a modern bureaucracy's impersonal and rational qualities. He suggests that bureaucracies function differently, and offers a different perspective. The focus is the Philippines, but Hodder's conclusions are applicable to other developing areas.Two main themes are discussed. The first explores the classic Weberian model of bureaucracy. The second concerns ways of thinking about the social features of bureaucracy. The focus is dimensions of bureaucracy that are less dependent upon structure. What emerges is an innovative description of the social world of bureaucracy and its attributes.Hodder observes that discussions with civil servants and politicians in developing countries suggest that deepening emotion, a strengthening sense of the importance of social relationships, and informality are vital to the emergence of professional and stable organizations. Hodder believes it is possible to account for these social features of bureaucracy by understanding participants' representations and practices.While these ideas are discussed in the context of the Philippines, they have wider relevance to other states, especially those whose bureaucracies are characterized as weak and personalistic. The author suggests that these characterizations, and possible remedies, may need to be reconsidered. He argues that through informality and emotion, effective and stable organizations can be built: excessive formalism may exacerbate the problems that governments of developing countries are trying to solve. The means to strengthen bureaucracies in developing countries are already available and, rather than be ignored or suppressed, need be identified and encouraged."--Provided by publisher.
Author : Mary E. Guy,Sharon H. Mastracci,Seung-Bum Yang Publisher : Springer Nature Page : 648 pages File Size : 54,9 Mb Release : 2019-09-03 Category : Law ISBN : 9783030248239
The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service by Mary E. Guy,Sharon H. Mastracci,Seung-Bum Yang Pdf
The Palgrave Handbook of Global Perspectives on Emotional Labor in Public Service challenges traditional public administration theory and its disavowal of the emotive component to public service delivery. Providing a comprehensive and comparative overview of the current research in this previously understudied area, this handbook situates emotional labor within public service and establishes emotional labor within individual, organizational, cultural, and situational scenarios. With chapters spanning twelve different countries across six continents, this handbook provides groundbreaking survey research that probes the daily work experience of public servants, paying special attention to the relational aspect of public service delivery. It ultimately seeks to revise the current public service paradigm, and will be an invaluable resource to researchers, public managers, and international public service organizations as the first of its kind for the public administration market.
Inside Asylum Bureaucracy: Organizing Refugee Status Determination in Austria by Julia Dahlvik Pdf
This open access monograph provides sociological insight into governmental action on the administration of asylum in the European context. It offers an in-depth understanding of how decision-making officials encounter and respond to structural contradictions in the asylum procedure produced by diverging legal, political, and administrative objectives. The study focuses on structural aspects on the one hand, such as legal and organisational elements, and aspects of agency on the other hand, examining the social practices and processes going on at the frontside and the backside of the administrative asylum system. Coverage is based on a case study using ethnographic methods, including qualitative interviews, participant observation, as well as artefact analysis. This case study is positioned within a broader context and allows for comparison within and beyond the European system, building a bridge to the international scientific community. In addition, the author links the empirical findings to sociological theory. She explains the identified patterns of social practice in asylum administration along the theories of social practices, social construction and structuration. This helps to contribute to the often missing theoretical development in this particular field of research. Overall, this book provides a sociological contribution to a key issue in today's debate on immigration in Europe and beyond. It will appeal to researchers, policy makers, administrators, and practitioners as well as students and readers interested in immigration and asylum.
The Dark Side of Emotional Labour by Jenna Ward,Robert McMurray Pdf
The Dark Side of Emotional Labour explores the work that the rest of society would rather not think about, the often unseen work that is emotionally disturbing, exhausting, upsetting, and stigmatising. This is work that is simultaneously undesirable and rewarding, work whose tasks are eschewed and yet necessary for the effective function of individual organisations and society at large. Diverse and challenging, this book examines how workers such as the doorman, the HR manager, the waiter and the doctor’s receptionist experience verbal aggression and intimidation; how the prison officer and home carer respond to the emotions associated with physical violence, and; how the Samaritan, banker and veterinarian deal in death and despair. It also considers how different individuals develop the emotional capital necessary to cope with the dark side of emotional labour, and how individuals can make sense of, and come to take satisfaction and pride in, such difficult work. Finally, the book considers what is to be done with darker emotional work, both in terms of the management and care of those labouring on the dark side. Challenging and original, this book gives a voice to those who undertake the most demanding work on our behalf. It will be of interest to researchers and students of organisation studies and its related fields, and to every one of us who is called on to work or manage on the Dark Side.
Schooling, Childhood, and Bureaucracy by T. Waters Pdf
In exploring the relationship between bureaucratic schooling and the individual child, Waters describes the persistence of educational inequality, child development, and the nature of bureaucracy. The conclusions point out how education bureaucracies frame both schooling and childhood as they relentlessly seek to create ever more perfect children.
The Feminist Case Against Bureaucracy by Kathy E. Ferguson Pdf
"Like it or not, all of us who live in modern society are organization men and women. We tend to be caught in the traditional patterns of dominance and subordination. This book is both pessimistic and hopeful. With devastating thoroughness, the author shows how pervasive these patterns of relationship are in our work lives and personal lives, and how deep they run -- into the very language of the organization and of ordinary life. This is not a book about how women can succeed in business, but a criticism of books like those success manuals and notions like that idea of success. The author sees bureaucrats and clients as the 'second sex'. To fit in properly, they just learn the skills necessary to cope with subordinate status, skills that women have always learned as part of their 'femininity'. Liberal reforms -- placing more women in management positions, for example -- are not enough. What is required is the emergence of an alternative voice, one grounded in the experience and perceptions of women, that will challenge the patterns of control found in every aspect of modern life. Public discourse today is not the language of women even when women speak it. In this brilliant synthesis of the feminist literature and the literature on organizational theory and practice, the author suggests how a feminist discourse could interject into public debate a reformulation of the basic political questions of power, reason, and organization and thereby legitimate a concern of both autonomy and community. In the face of the massive incursions of bureaucracy into daily life, this is an important contribution to the project of human liberation."--Publisher description.
The Oxford Handbook of American Bureaucracy by Robert F. Durant Pdf
One of the major dilemmas facing the administrative state in the United States today is discerning how best to harness for public purposes the dynamism of markets, the passion and commitment of nonprofit and volunteer organizations, and the public-interest-oriented expertise of the career civil service. Researchers across a variety of disciplines, fields, and subfields have independently investigated aspects of the formidable challenges, choices, and opportunities this dilemma poses for governance, democratic constitutionalism, and theory building. This literature is vast, affords multiple and conflicting perspectives, is methodologically diverse, and is fragmented. The Oxford Handbook of American Bureaucracy affords readers an uncommon overview and integration of this eclectic body of knowledge as adduced by many of its most respected researchers. Each of the chapters identifies major issues and trends, critically takes stock of the state of knowledge, and ponders where future research is most promising. Unprecedented in scope, methodological diversity, scholarly viewpoint, and substantive integration, this volume is invaluable for assessing where the study of American bureaucracy stands at the end of the first decade of the 21st century, and where leading scholars think it should go in the future. The Oxford Handbooks of American Politics are a set of reference books offering authoritative and engaging critical overviews of the state of scholarship on American politics. Each volume focuses on a particular aspect of the field. The project is under the General Editorship of George C. Edwards III, and distinguished specialists in their respective fields edit each volume. The Handbooks aim not just to report on the discipline, but also to shape it as scholars critically assess the scholarship on a topic and propose directions in which it needs to move. The series is an indispensable reference for anyone working in American politics. General Editor for The Oxford Handbooks of American Politics: George C. Edwards III
This book is part of a quest for a general theory of organizations valid in all cultures. Central to Frank Salter's investigation is the question of social power: why people obey their superiors. His approach is to locate the nature of organizational power in the behavioral details of hierarchical interactions in the institutional settings in which they occur.
Proceedings of the 2022 International Conference on Mathematical Statistics and Economic Analysis (MSEA 2022) by Gaikar Vilas Bhau,Yuriy Shvets,Hrushikesh Mallick Pdf
This is an open access book. 2022 International Conference on Mathematical Statistics and Economic Analysis(MSEA 2022) will be held in Dalian, China from May 27 to 29, 2022. Based on probability theory, mathematical statistics studies the statistical regularity of a large number of random phenomena, and infers and forecasts the whole. Economic development is very important to people's life and the country. Through data statistics and analysis, we can quickly understand the law of economic development. This conference combines mathematical statistics and economic analysis for the first time to explore the relationship between them, so as to provide a platform for experts and scholars in the field of mathematical statistics and economic analysis to exchange and discuss.
Do Organizations Have Feelings? by Martin Albrow Pdf
Do Organisations have Feelings? argues that any adequate explanation of the way organizations function for those engaged in business and those who study it must transcend the traditional divide between reason and emotion. The papers in this important collection by one of the leading world authorities in the studies of organizations were written over a period of thirty years. They are now presented together for the first time with an extended commentary and discussion by the author and two specially written chapters to bring the story right up-to-date. Together they provide a fascinating history of the way organizations have reflected changes in society at large as we move into the epoch of globalisation.
Madness, Bureaucracy and Gender in Mumbai, India by Annika Strauss Pdf
Regional mental hospitals in India are perceived as colonial artefacts in need of reformation. In the last two decades, there has been discussion around the maltreatment of patients, corruption and poor quality of mental health treatment in these institutions. This ethnography scrutinizes the management of madness in one of these asylum-like institutions in the context of national change and the global mental health movement. The author explores the assembling and impact of psychiatric, bureaucratic, gendered and queer narratives in and around the hospital. Finally, the author attempts to reconcile social anthropology and psychiatry by scrutinising their divergent approaches towards ‘mad narratives’.
The Rhetoric of Emotions by Robert Perinbanayagam Pdf
Kenneth Burke, founder of the critical method of dramatism, believed that motives and attitudes are constantly generated by individuals as they encounter social situations and material objects in the course of their everyday lives. In The Rhetoric of Emotions, Robert Perinbanayagam proposes that by analysing individuals' experiences, especially through their interaction with creative outlets, we can come to a deeper understanding of how the human mind systematically approaches the emotive process.The author maintains that individuals use spoken language, and all other forms of symbolism, including art and literature, to elicit social cooperation and emotional understanding, both in regard to the world around them and within themselves. Rhetoric and culture are mechanisms for managing values, behaviour, and emotions. In order to ground this philosophical viewpoint, Perinbanayagam strategically discusses famous novels and paintings to show how individuals construct emotional responses to the rhetorical objects at their disposal.In addition to the ideas of Burke and George Herbert Mead, the ideas of Max Weber, Georg Simmel, Charles Sanders Peirce, Edmund Husserl, Alfred Schutz, and Erving Goffman are also reflected in this provocative analysis.
