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Author : María del Carmen Pérez-Fuentes,José Jesús Gázquez,María del Mar Molero,Mahia Saracostti
Publisher : Frontiers Media SA
Page : 192 pages
File Size : 40,7 Mb
Release : 2022-02-11
Category : Science
ISBN : 9782889743582
Author : Roy L. Payne,Cary L. Cooper
Publisher : John Wiley & Sons
Page : 374 pages
File Size : 43,5 Mb
Release : 2003-01-31
Category : Psychology
ISBN : 9780470849385
In this book, the authors provide up-to-date thinking and research on the broad range of emotional experience in working environments with particular attention to the causes of emotional change, the consequences of emotional experience for individuals and their organisations, and the implications for effective strategies for managing individuals (including oneself) and organisations. * Offers systematic coverage of the latest concepts of emotion and methods for research in organisations * Includes scientific understanding and critique of the field as well as implications for organisational practice.
Author : Neal M. Ashkanasy,Wilfred J. Zerbe,Charmine E. J. Hartel
Publisher : Routledge
Page : 347 pages
File Size : 49,6 Mb
Release : 2016-09-16
Category : Business & Economics
ISBN : 9781315290799
The modern workplace is often thought of as cold and rational, as no place for the experience and expression of emotions. Yet it is no more emotionless than any other aspect of life. Individuals bring their affective states and emotional "buttons" to work, leaders try to engender feelings of passion and enthusiasm for the organization and its mission, and consultants seek to increase job satisfaction, commitment, and trust. This book advances the understanding of the causes and effects of emotions at work and extends existing theories to consider implications for the management of emotions. The international cast of authors examines the practical issues raised when organizations are studied as places where emotions are aroused, suppressed, used, and avoided. This book also joins the debate on how organizations and individuals ought to manage emotions in the workplace. Managing Emotions in the Workplace is designed for use in graduate level courses in Organizational Behavior, Human Resource Management, or Organizational Development - any course in which the role of emotions in the workplace is a central concern. Scholars and consultants will also find this book to be an essential resource on the latest theory and practice in this emerging field.
Author : Pamela L. Perrewe,Christopher C. Rosen,Jonathon R. B. Halbesleben
Publisher : Emerald Group Publishing
Page : 336 pages
File Size : 54,8 Mb
Release : 2013-10-07
Category : Psychology
ISBN : 9781781905869
This volume focuses on the role of emotion and emotion regulation in job stress and well-being featuring a number of high-calibre scholars. It provides both an academic and a military perspective on this topic.
Author : Negruti, Andreea,Hristova, Plama,Larsen, Knud S.
Publisher : kassel university press GmbH
Page : 240 pages
File Size : 53,8 Mb
Release : 2015-01-01
Category : Electronic
ISBN : 9783862198443
Author : Rabindra Kumar Pradhan,Updesh Kumar
Publisher : CRC Press
Page : 686 pages
File Size : 53,8 Mb
Release : 2021-01-28
Category : Business & Economics
ISBN : 9781000094961
This important new volume discusses the role of emotion, resilience, and well-being in many contexts of human life, including home, school, and workplace. Leading researchers and academicians from around the world and from various fields—such as health, education, information and technology, military, and manufacturing—explore the theoretical and practical implications of many studies in this area. They present new concepts, models, and knowledge for practical applications that address challenges to well-being. The volume also considers the roles of several other influencing factors, such as emotional intelligence, performance, productivity, and employee’s health and happiness. The book’s editors state that, “At this juncture of human and technological development, when artificial intelligence and automation are slowly taking over the world, holding on to the study of emotions, well-being, and resilience has become imperative, as these influence sustainable performances and growth by individuals as well as organizations.”
Author : Liu-Qin Yang,Russell Cropanzano,Catherine S. Daus,Vicente Martínez-Tur
Publisher : Cambridge University Press
Page : 573 pages
File Size : 40,8 Mb
Release : 2020-07-16
Category : Psychology
ISBN : 9781108494038
Are you struggling to improve a hostile or uncomfortable environment at work, or interested in how such tension can arise? Experts in organizational psychology, management science, social psychology, and communication science show you how to implement interventions and programs to manage workplace emotion. The connection between workplace affect and relevant challenges in our society, such as diversity and technological changes, is undeniable; thus learning to harness that knowledge can revolutionize your performance in tackling workday issues. Applying major theoretical perspectives and research methodologies, this book outlines the concepts of display rules, emotional labor, work motivation, well-being, and discrete emotions. Understanding these ideas will show you how affect can promote team effectiveness, leadership, and conflict resolution. If you require a foundation for understanding workplace affect or a springboard into deeper, more interdisciplinary research, this book presents an integrative approach that is indispensable.
Author : Dirk Lindebaum,Deanna Geddes,Peter J. Jordan
Publisher : Edward Elgar Publishing
Page : 128 pages
File Size : 55,6 Mb
Release : 2018-10-26
Category : Business & Economics
ISBN : 9781786434883
Despite how much we know about emotion, Social Functions of Emotion and Talking About Emotion at Work uniquely examines the utility of emotion in organizations against the ways in which both individuals and groups talk about them. Drawing on psychological and sociological research, this book provides groundbreaking insights for understanding how emotions are used in the workplace.Bringing together contributions from leading emotion researchers, this book features chapters focusing on 10 emotion, ranging from awe to shame. Through its exploration of the ways each emotion functions in relation to how we talk about them, this book injects fresh theoretical and practical momentum into how our discussions of workplace emotion can affect how emotional events are appraised over time and place. This, in turn influences the causes, expressions, and consequences of emotions in the workplace.With its novel approach, this book will be an invaluable tool for academics researching emotion, as well as postgraduate students working in the social sciences seeking reference material on emotion. HR managers and general readers seeking greater insight into emotions at work will also find this book to be a useful tool.
Author : Management Association, Information Resources
Publisher : IGI Global
Page : 491 pages
File Size : 54,6 Mb
Release : 2019-11-01
Category : Self-Help
ISBN : 9781799809555
There are many different types and causes of trauma and stress in the workplace that can impact employee behavior and performance. Corporations have a social responsibility to assist in the overall wellbeing of their employees by ensuring that their leaders are emotionally intelligent and that their organization is compliant with moral business standards. Occupational Stress: Breakthroughs in Research and Practice examines the psychological, physical, and physiological effects of a negative work environment. It also explores how to cope with work-related stress. Highlighting a range of topics such as job satisfaction, work overload, and work-life balance, this publication is an ideal reference source for managers, professionals, researchers, academicians, and graduate-level students in a variety of fields.
Author : Paul A. Schutz,Michalinos Zembylas
Publisher : Springer Science & Business Media
Page : 384 pages
File Size : 51,6 Mb
Release : 2009-08-14
Category : Education
ISBN : 9781441905642
Some reports estimate that nearly 50% of teachers entering the profession leave within the first five years (Alliance for Excellent Education 2004; Ingersoll, 2003; Quality Counts 2000). One explanation of why teachers leave the profession so early in their career might be related to the emotional nature of the teaching profession. For example, teaching is an occupation that involves considerable emotional labor. Emotional labor involves the effort, planning, and control teachers need to express organizationally desired emotions during interpersonal transactions. As such, emotional labor has been associated with job dissatisfaction, health symptoms and emotional exhaustion, which are key components of burnout and related to teachers who drop out of the profession. Research into emotional labor in teaching and other aspects of teachers’ emotions is becoming increasingly important not only because of the growing number of teachers leaving the profession, but also because unpleasant classroom emotions have considerable implications for student learning, school climate and the quality of education in general. Using a variety of different methodological and theoretical approaches, the authors in this edited volume, Advances in Teacher Emotion Research: The Impact on Teachers’ Lives, provide a systematic overview that enriches our understanding of the role of emotions in teachers’ professional lives and work. More specifically, the authors discuss inquiry related to teachers’ emotions in educational reform, teacher identity, student involvement, race/class/gender issues, school administration and inspection, emotional labor, teacher burnout and several other related issues. This volume, then, represents the accumulation of different epistemological and theoretical positions related to inquiry on teachers’ emotions, acknowledging that emotions are core components of teachers’ lives. Advances in Teacher Emotion Research takes an eclectic look at teacher emotions, presenting current research from diverse perspectives, thereby making this volume a significant contribution to the field.
Author : Kelloway, E. K.,Cooper, Cary
Publisher : Edward Elgar Publishing
Page : 264 pages
File Size : 55,5 Mb
Release : 2021-09-16
Category : Business & Economics
ISBN : 9781789905021
This insightful Research Agenda considers the current state of research into workplace stress and wellbeing and maps an innovative programme for future investigation that can advance understanding of the interrelationships between work and wellbeing.
Author : Andrew Kinder,Rick Hughes,Cary L. Cooper
Publisher : John Wiley & Sons
Page : 368 pages
File Size : 54,8 Mb
Release : 2008-04-30
Category : Psychology
ISBN : 0470060018
Employees have a set of needs as part of the 'psychological contract' of employment. However, organizations operate for a reason and they too have agendas and needs. It is how the two come together that determines the capacity for good human relations and optimum productivity. Employee Well-being Support is an edited collection of expert contributions that explores all key issues in this increasingly critical area.
Author : Arla Day,E. Kevin Kelloway,Joseph J. Hurrell, Jr.
Publisher : John Wiley & Sons
Page : 375 pages
File Size : 46,5 Mb
Release : 2014-04-30
Category : Psychology
ISBN : 9781118469439
Workplace Wellbeing is a complete guide to understanding and implementing the principles of a psychologically healthy workplace for psychologists and other practitioners. Grounded in the latest theory and research yet filled with plenty of case studies and proven techniques Introduces the core components of psychologically healthy workplaces, including health and safety, leadership, employee involvement, development, recognition, work-life balance, culture and communication Addresses important issues such as the role of unions, the importance of leadership, healthy workplaces in small businesses, respectful workplace cultures, and corporate social responsibility Discusses factors that influence the physical safety of employees, as well as their physical and psychological health Brings together stellar scholars from around the world, including the US, Canada, Europe, Israel, and Australia
Author : Harper, Donta S.
Publisher : IGI Global
Page : 384 pages
File Size : 52,8 Mb
Release : 2022-06-24
Category : Psychology
ISBN : 9781668424803
Managing emotions independently contributes to our own emotional intelligence and our ability to manage other people’s emotions effectively. The management of others’ emotions is a new phenomenon, and its research offers insight into this effective tool. Advancing Interpersonal Emotion Regulation and Social Regulation advances the understanding of how regulators affect other people’s emotions and identifies the skills needed to be an effective emotion manager of others’ emotion-elicit events. It expands upon existing models of interpersonal emotion regulation and social regulation and offers intervention strategies within the two constructs of interpersonal emotional regulation and social regulation. Covering topics such as emotional competencies, organizational leaders, and social appearance anxiety, this premier reference source is an excellent resource for business leaders, human resource managers, libraries, students and educators of higher education, psychologists, sociologists, researchers, and academicians.
Author : Alicia Grandey,James Diefendorff,Deborah E. Rupp
Publisher : Routledge
Page : 340 pages
File Size : 46,9 Mb
Release : 2013-05-07
Category : Psychology
ISBN : 9781136232589
This book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The concept of emotional labor was first proposed by Dr. Arlie Russell Hochschild (1983), who defined it as "the management of feeling to create a publicly observable facial and bodily display" (p. 7) for a wage. A basic assumption of emotional labor theory is that many jobs (e.g., customer service, healthcare, team-based work, management) have interpersonal, and thus emotional, requirements and that well-being and effectiveness in these jobs is determined, in part, by a person’s ability to meet these requirements. Since Hochschild’s initial work, psychologists, sociologists, and management scholars have developed distinct theoretical approaches aimed at expanding and elaborating upon Hochschild’s core ideas. Broadly speaking, emotional labor is the study of how emotion regulation of oneself and others influences social dynamics at work, which has implications for performance and well being in a wide range of occupations and organizational contexts. This book offers researchers and practitioners a review of emotional labor theory and research that integrates the various perspectives into a coherent framework, and proposes an agenda for future research on this increasingly relevant and important topic. The book is divided into 5 main sections, with the first section introducing and defining emotional labor as well as creating a framework for the rest of the book to follow. The second section consists of chapters describing emotional labor theory at different levels of analysis, including the event, person, dyad, and group. The third section illustrates the diversity of emotional labor in distinct occupational contexts: customer service (e.g. restaurant, retail), call centers, and caring work. The fourth section considers broader contextual influences – organizational-, societal-, and cultural-level factors – that modify how and when emotional labor is done. The final section presents a series of ‘reflective essays’ from eminent scholars in the area of emotion and emotion regulation, where they reflect upon the past, present and future of emotion regulation at work.
