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Author : Charles G. Cobb
Publisher : Asq Press
Page : 248 pages
File Size : 55,6 Mb
Release : 2003-01
Category : Business & Economics
ISBN : 0873895789
Author : David Gardiner,Hendrik Reefke
Publisher : Routledge
Page : 452 pages
File Size : 45,8 Mb
Release : 2019-10-28
Category : Business & Economics
ISBN : 9780429643880
All businesses strive for excellence in today’s technology-based environment in which customers want solutions at the touch of a button. This highly regarded textbook provides in-depth coverage of the principles of operations and supply chain management and explains how to design, implement, and maintain processes for sustainable competitive advantage. This text offers a unique combination of theory and practice with a strategic, results-driven approach. Now in its fourth edition, Operations Management for Business Excellence has been updated to reflect major advances and future trends in supply chain management. A new chapter on advanced supply chain concepts covers novel logistics technology, information systems, customer proximity, sustainability, and the use of multiple sales channels. As a platform for discussion, the exploration of future trends includes self-driving vehicles, automation and robotics, and omnichannel retailing. Features include: A host of international case studies and examples to demonstrate how theory translates to practice, including Airbus, Hewlett Packard, Puma, and Toyota. A consistent structure to aid learning and retention: Each chapter begins with a detailed set of learning objectives and finishes with a chapter summary, a set of discussion questions and a list of key terms. Fully comprehensive with an emphasis on the practical, this textbook should be core reading for advanced undergraduate and postgraduate students of operations management and supply chain management. It would also appeal to executives who desire an understanding of how to achieve and maintain ‘excellence’ in business. Online resources include lecture slides, a glossary, test questions, downloadable figures, and a bonus chapter on project management.
Author : Flevy Lasrado
Publisher : Springer
Page : 193 pages
File Size : 46,8 Mb
Release : 2018-05-01
Category : Business & Economics
ISBN : 9783319700755
This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.
Author : Dennis Groves,Kevin Herbert,James G. Correll
Publisher : John Wiley & Sons
Page : 405 pages
File Size : 50,6 Mb
Release : 2008-12-03
Category : Business & Economics
ISBN : 9780470445075
A tough, challenging, and eventful journey is outlined in this cutting-edge business story. Greg, the company President, uses the latest edition of the trusted industry standard, The Oliver Wight Class A Checklist for Business Excellence, to transform his business from mediocrity to industry leading performance. What he learns about senior management responsibilities and behaviors drives him to achieve outstanding rewards and benefits, not the least of which is his company's survival.
Author : Les Porter,Steve Tanner
Publisher : Routledge
Page : 459 pages
File Size : 46,6 Mb
Release : 2012-05-04
Category : Business & Economics
ISBN : 9781136427893
Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples
Author : Kenneth E. Ebel
Publisher : CRC Press
Page : 224 pages
File Size : 49,7 Mb
Release : 1991-08-02
Category : Technology & Engineering
ISBN : 0824785223
This book identifies basic quality precepts and provides succinct guidance on the process of developing effective quality management and a total quality culture of a business. It assists managers in ensuring the long-term success of their business.
Author : Henry Mintzberg,Bruce Ahlstrand,Joseph B. Lampel
Publisher : Pearson UK
Page : 205 pages
File Size : 43,7 Mb
Release : 2013-07-09
Category : Business & Economics
ISBN : 9780273748816
"Henry Mintzberg's views are a breath of fresh air which can only encourage the good guys." The Observer Tied up in knots by KPIs? Confused by core competencies? Management doesn’t have to be this way. In fact, it shouldn’t be! One of today’ best-known and most controversial thinkers on management has joined forces with other leading business figures to provide a thought-provoking mix of writing on management. The cutting edge views depicted in this book are controversially the opposite of what is often held up as the truth in management. Management? Its Not What you Think! brings readers an unusual mix of perspectives to help stimulate more creative management thinking and more enjoyable, challenging and more productive ways to lead their teams. This is a book readers can dip into, a book they can savour, a book that won’t fail to get them reflecting on what management really is…
Author : GOPALAKRISHNAN NAGARAJAN
Publisher : GOPALAKRISHNAN
Page : 570 pages
File Size : 42,5 Mb
Release : 2020-04-30
Category : Business & Economics
ISBN : 8210379456XXX
Author : Jeffrey T. Luftig,Steven M. Ouellette
Publisher : A&C Black
Page : 240 pages
File Size : 45,8 Mb
Release : 2012-06-21
Category : Business & Economics
ISBN : 9781849300605
Is your business as profitable as it could be? How can you rise above your competition, and stay there once you have? Most management tools only look at one part of the picture, but Business Performance Excellence (BPE) is the complete model, integrating revolutionary new techniques with tried and tested approaches, covering the strategic, financial, systems, and human factors. The editors are experts in business performance improvement, and this approachable book presents the latest thinking and developments in the BPE model that has been enhanced and refined over the course of 30 years. The comprehensive case studies and worked examples presented can be applied to your business whatever your industry, benefiting your bottom line. Detailed coverage includes: * Strategic planning and hoshin kanri * Customer product rationalization * Restructuring and recalibrating * Customer quality assurance systems * The balanced scorecard * Critical performance measures * Benchmarking * Financial performance turnaround * Lean manufacturing * Creating value through people
Author : Oliver Wight International, Inc.
Publisher : John Wiley & Sons
Page : 182 pages
File Size : 47,5 Mb
Release : 2017-05-08
Category : Business & Economics
ISBN : 9781119404477
The Oliver Wight Class A Standard for Business Excellence is the definitive, comprehensive statement of excellence in business today. Oliver Wight’s Class A Standard is the accumulated practice and experience of Oliver Wight Consultants around the world. It reflects the effort and achievement of thousands of client companies who have used the standard, and the benchmark capability it enables, to differentiate their business. The Seventh Edition will be the standard of business excellence for all businesses. The standard will take the reader through an understanding of business maturity and how to drive increase maturity with corresponding sustainable business benefit. Using the Oliver Wight Proven Path, a journey of “Milestones” focused on strategic priorities that drive you through a series of defined Maturity Transitions, people, behavior and processes all become more aligned and focused. Updated content will include new information on collaboration, segmentation, value chain, analytics, optimization, and planning. Please note: Previous editions of this book were titled The Oliver Wight Class A Checklist for Business Excellence.
Author : Andrew Kilner
Publisher : Business Expert Press
Page : 140 pages
File Size : 54,5 Mb
Release : 2010-02-05
Category : Business & Economics
ISBN : 1606491237
This book adopts a fresh approach identifying reasons for bad management which are backed up by case studies from real life business situations. The sound management principles so developed can subsequently be applied to a broad range of settings for personal careers in traditional firms or in entrepreneurial or global ventures. Also, to establish role models and mentor topics for individuals and companies, and for handling many problems in the current uncertain international business environment.
Author : Kenneth E. Ebel
Publisher : Routledge
Page : 186 pages
File Size : 50,8 Mb
Release : 2019-04-04
Category : Technology & Engineering
ISBN : 9781351469159
This volume provides the understanding and the means needed to achieve complete systematic quality control of goods and services in any type of organisation. It also shows how to meet or exceed clients' quality expectations, structure management systems to encourage business growth and adapt to changing needs, ensure continuous quality improvement and increase efficiency and effectiveness. The book explains the theory of total quality and demonsrates its practical applications, elucidates the relationships among all company departments and their effects on pursuit of excellence and presents several powerful problem solving techniques. An essential resource for quality improvement, quality control, business, human resource and industrial engineering managers, chief executive officers of product and service orientated firms and graduates in these disciplines.
Author : David Gardiner
Publisher : Prentice Hall
Page : 368 pages
File Size : 50,7 Mb
Release : 2006
Category : Business logistics
ISBN : 1877371513
Author : Gopal K. Kanji
Publisher : Routledge
Page : 280 pages
File Size : 44,5 Mb
Release : 2012-10-12
Category : Business & Economics
ISBN : 9781134514816
Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but, the author argues, none of these address all dimensions of TQM. This book introduces the principles of TQM, and establishes their use in measuring Business Excellence in an organisational environment. It comparatively evaluates various TQM and Business Excellence models, and discusses the complexities of measuring success. Presenting important, innovative work by one of the most eminent scholars in the field, this book is essential reading for both academics and professionals working in quality management.
Author : Justin Hughes
Publisher : Bloomsbury Publishing
Page : 369 pages
File Size : 51,5 Mb
Release : 2016-09-22
Category : Business & Economics
ISBN : 9781472930231
"A vivid, compelling and highly readable insight into building world-leading teams and organizations." - Dr Catherine Raines, Chief Executive, UK Trade & Investment The Business of Excellence offers a unique and compelling perspective on the drivers of excellence in teams and organizations. The author, Justin Hughes, brings an unusual mix of experience and insight, having worked as a management consultant to some of the world's most successful organizations, in addition to having served for 12 years as a military fighter pilot, where he became Executive Officer on the RAF Red Arrows. The challenges of high performance and leadership are explored in depth, and are illustrated with insights, interviews and case studies from the military, sporting and corporate worlds. The material includes a proprietary performance model that can be applied to a wide spectrum of organizations, focusing on: · People: the primacy of attitude over skills · Capability: building alignment before setting people free · Delivery: a process to close the gap between desired and actual outcomes · Learning: how to accelerate performance in real time · Leadership: exhibiting a set of behaviours such that others choose to follow · Risk: avoiding the victory of compliance over outcomes. In The Business of Excellence, Justin deconstructs the drivers of high performance with a rare clarity, insight and accessibility, to illustrate and explain tangible tools and methods, all of which can be applied by readers in their own teams and organizations.
