Handbook Of Research On Human Capital And People Management In The Tourism Industry

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Handbook of Research on Human Capital and People Management in the Tourism Industry

Author : Costa, Vânia Gonçalves,Moura, Andreia Antunes,Mira, Maria do Rosário
Publisher : IGI Global
Page : 472 pages
File Size : 42,8 Mb
Release : 2020-10-09
Category : Business & Economics
ISBN : 9781799843191

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Handbook of Research on Human Capital and People Management in the Tourism Industry by Costa, Vânia Gonçalves,Moura, Andreia Antunes,Mira, Maria do Rosário Pdf

The tourism industry is an industry of people and is directly dependent on the performance of activities, skills, professionalism, quality, and competitiveness. Approaching the perspective of people management stresses the need to humanize companies, making empowerment and commitment easier. These are key to setting “talents” and, more importantly, to encouraging these individuals to put their creative capacities to the service of the companies for which they work. Only by being collaborative internally does business gain competitive capacity in the global marketplace. This aspect is crucial in tourism in the face of strong and growing competition in the sector. Human Capital and People Management in the Tourism Industry is a crucial reference source that reveals groundbreaking human resource policies for tourism destinations, revolutionary human capital managerial business approaches in tourism, innovative tourism training perspectives, and new tourism qualification prospects. Featuring research on topics such as intellectual capital, human resource management, and financial performance, this book is ideally designed for business managers, entrepreneurs, human resource officers, industry professionals, academicians, students, and researchers.

Handbook of Human Resource Management in the Tourism and Hospitality Industries

Author : Ronald J. Burke,Julia Christensen Hughes
Publisher : Edward Elgar Publishing
Page : 128 pages
File Size : 49,5 Mb
Release : 2024-05-19
Category : Electronic
ISBN : 9781786431370

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Handbook of Human Resource Management in the Tourism and Hospitality Industries by Ronald J. Burke,Julia Christensen Hughes Pdf

The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Drawing on contemporary research, this Handbook provides a provocative review of the major human resource challenges facing the hospitality and tourism sector today.

Handbook of Hospitality Human Resources Management

Author : Dana V Tesone
Publisher : Routledge
Page : 560 pages
File Size : 53,9 Mb
Release : 2008-09-10
Category : Business & Economics
ISBN : 9781136400049

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Handbook of Hospitality Human Resources Management by Dana V Tesone Pdf

Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book provides thorough reviews and discussions. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.

Human Resource Management in the Hospitality and Tourism Industry

Author : Michael Riley
Publisher : Routledge
Page : 224 pages
File Size : 43,5 Mb
Release : 2014-04-23
Category : Business & Economics
ISBN : 9781317856252

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Human Resource Management in the Hospitality and Tourism Industry by Michael Riley Pdf

This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy. The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change. Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry.

Navigating the New Normal of Business With Enhanced Human Resource Management Strategies

Author : Aquino Jr., Perfecto Gatbonton,Jalagat Jr., Revenio Cabanilla
Publisher : IGI Global
Page : 313 pages
File Size : 53,7 Mb
Release : 2022-02-11
Category : Business & Economics
ISBN : 9781799884538

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Navigating the New Normal of Business With Enhanced Human Resource Management Strategies by Aquino Jr., Perfecto Gatbonton,Jalagat Jr., Revenio Cabanilla Pdf

Despite the ill effects of COVID-19 and the temporary closure of business operations worldwide, some organizations, such as the food and pharmaceutical industries, are still functioning, and their need to resume operations is dire. Managing the workforce and performing other functions of human resource management, such as recruitment and hiring, is a continuous process, and today’s organizations must be adaptive and careful in employing the practices of human resource management for any unforeseen events that trigger uncertainty and threats to the company’s workforce performance and hinder organizational effectiveness. Navigating the New Normal of Business With Enhanced Human Resource Management Strategies shares effective strategies in human resource management from organizations worldwide to shed light and ideas on how existing organizations have managed to continue their operations in a post-COVID-19 world, as well as how they have enhanced their strategies and prospects for the future. Covering a range of topics such as employee rights, labor markets, and talent management, it is an ideal resource for instructors, administrators, managers, industry professionals, academicians, practitioners, researchers, and students.

Contemporary Human Resources Management in the Tourism Industry

Author : Tüzünkan, Demet,Alt?nta?, Volkan
Publisher : IGI Global
Page : 405 pages
File Size : 53,8 Mb
Release : 2018-08-24
Category : Business & Economics
ISBN : 9781522557616

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Contemporary Human Resources Management in the Tourism Industry by Tüzünkan, Demet,Alt?nta?, Volkan Pdf

The tourism industry is the largest service industry and the largest employment generator in the world. This was made possible by increasing globalization and disposable income, with the labor force playing an important role. Factors such as quality of services and business performance depend on a well-educated, well-trained, skilled, enthusiastic, and committed workforce. Contemporary Human Resources Management in the Tourism Industry is a pivotal reference source that provides research on the role of human resource departments in creating value for the workplace through innovation and efficient work processes. While highlighting topics such as organizational structure, gender equality, and employee motivation, this publication explores the development of organizational culture, as well as methods of translating business strategy into action through dramatically managing staff on all levels in the tourism industry. This book is ideally designed for human resources managers, business owners, business professionals, researchers, and academicians seeking current research on the organizational skills and strategies necessary in creating effective tourism businesses.

Human Resources and Tourism

Author : Darren Lee-Ross,Josephine Pryce
Publisher : Channel View Publications
Page : 298 pages
File Size : 51,8 Mb
Release : 2010-05-07
Category : Business & Economics
ISBN : 9781845412432

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Human Resources and Tourism by Darren Lee-Ross,Josephine Pryce Pdf

The tourism industry provides employment for literally millions of individuals. Despite global recessions, terrorist attacks and other catastrophes this is likely to remain unchanged in the long-term. Resilience of this nature helps tourism remain a major global employer in both developed and emerging economies. The important role played by tourism workers cannot be overstated; some argue that they actually define the product on offer. Accordingly, mediocre or poor performance gives rise to an unremarkable service experience or one to which customers would not return willingly. The inextricable link between the calibre and performance of staff and service delivery is a key issue for human resources management. This challenge is further complicated by a number of structural characteristics including: dominance of unaffiliated small to medium-sized organizations; high levels of labour turnover; and a heterogeneous workforce with individuals having a wide variety of cultural differences and employment aspirations. This book accounts for the above factors using an approach which is part prescriptive and part enquiry or research-oriented. In doing so, espoused 'HRM convention' may be understood against 'HRM in practice'. Additionally, by using this method we hope to instil a sense of enquiry in the reader. This is a necessary intellectual asset for the future and will also allow the individual to make a positive contribution in the workplace.

Valuing People and Technology in the Workplace: Ethical Implications and Imperatives for Success

Author : Hughes, Claretha
Publisher : IGI Global
Page : 382 pages
File Size : 47,8 Mb
Release : 2023-04-03
Category : Business & Economics
ISBN : 9781668453230

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Valuing People and Technology in the Workplace: Ethical Implications and Imperatives for Success by Hughes, Claretha Pdf

Technology’s use has exploded, and many employees have been left behind during the COVID-19 pandemic. Organizations are constantly trying to balance people and technology within the workplace. In today’s highly technological, globalized economy, it is essential that practitioners and researchers understand that people and technology do not exist in isolation from each other within the workplace. Valuing People and Technology in the Workplace: Ethical Implications and Imperatives for Success explains how philosophy, ethics, and systems theory influence the five values of people and technology development. The three main areas that are included to explain how philosophy, ethics, and systems theory relate to the five values are the three philosophical perspectives, diversity intelligence, and the workforce inter-personnel diversity talent management system. Covering topics such as ethics, organizational philosophical perspectives, and value creation model, this premier reference source is an essential resource for business leaders, human resource managers, entrepreneurs, technology professionals, students and educators of higher education, researchers, and academicians.

Impact of Teleworking and Remote Work on Business: Productivity, Retention, Advancement, and Bottom Line

Author : Chandan, Harish Chandra
Publisher : IGI Global
Page : 332 pages
File Size : 55,6 Mb
Release : 2024-04-26
Category : Business & Economics
ISBN : 9798369313152

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Impact of Teleworking and Remote Work on Business: Productivity, Retention, Advancement, and Bottom Line by Chandan, Harish Chandra Pdf

The surge in remote and hybrid work arrangements has sparked a paradigm shift in the employment ecosystem. While remote work offers employees the coveted flexibility and freedom from daily commutes, it also introduces challenges such as isolation, reduced visibility, and questions about productivity. Impact of Teleworking and Remote Work on Business: Productivity, Retention, Advancement, and Bottom Line delves into the multifaceted impact of teleworking on businesses, exploring how different organizations grapple with these challenges, drawing on the experiences of industry giants like Google and IBM. It carefully dissects the advantages and disadvantages of teleworking, addressing distractions, cybersecurity concerns, and the polarized nature of remote work across global and skill dimensions. The book presents an exploration of solutions tailored for diverse stakeholders. From strategies to enhance employee productivity and maintain confidentiality to fostering human connections and tackling the challenges faced by new hires, each chapter offers actionable insights. Employers, employees, and management teams will find guidance on creating a collaborative and innovative remote work culture, mitigating distractions, and striking a balance between work and personal life. The suggested topics span the gamut of remote work intricacies, from the relationship between remote work and job satisfaction to strategies for maintaining connections between managers and remote employees. With small, medium, and large companies, government agencies, and universities as the target audience, the book serves as a strategic guide for entities seeking to harness the potential of remote work while mitigating its challenges.

Advanced Businesses in Industry 6.0

Author : Oskounejad, Mohammad Mehdi,Nozari, Hamed
Publisher : IGI Global
Page : 297 pages
File Size : 40,7 Mb
Release : 2024-04-29
Category : Business & Economics
ISBN : 9798369331095

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Advanced Businesses in Industry 6.0 by Oskounejad, Mohammad Mehdi,Nozari, Hamed Pdf

In an era dominated by technology, our world is experiencing a radical transformation through the relentless expansion of industrial generations. The advent of the fourth industrial generation unleashed transformative technologies that revolutionized businesses, enabling access to unprecedented data and analytical capabilities. As we transition into the fifth industrial generation, concepts like sustainability, resilience, and value take center stage, laying the foundation for what is now known as Industry 6.0. In this landscape, processes are intelligently managed without human intervention, and artificial intelligence burgeons, promising a future where calculations and analyses occur at unprecedented speeds through quantum computing. Advanced Businesses in Industry 6.0 emerges as a comprehensive guide to decipher the intricacies of Industry 6.0. With a focus on ultra-advanced concepts, we aim to provide a roadmap for scholars and professionals, offering insights into the opportunities and challenges within this ultra-smart environment. Tailored for students and professionals alike, this book delves into essential topics such as super smart businesses, supply chain advancements, smart factories, production, procurement, information logistics, distribution, interactions, marketing, finance, agriculture, and health systems in Industry 6.0.

Post-Pandemic Talent Management Models in Knowledge Organizations

Author : Talukdar, Mohammad Rafiqul Islam,Lamagna, Carmen Z.,Villanueva, Charles Carillo,Nahar, Rezbin,Hassan, Farheen
Publisher : IGI Global
Page : 352 pages
File Size : 52,5 Mb
Release : 2022-05-27
Category : Business & Economics
ISBN : 9781668438961

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Post-Pandemic Talent Management Models in Knowledge Organizations by Talukdar, Mohammad Rafiqul Islam,Lamagna, Carmen Z.,Villanueva, Charles Carillo,Nahar, Rezbin,Hassan, Farheen Pdf

In today’s modern business world, the dominant factor of any organization's success is human capital. Appropriately acquiring and managing talented staff is crucial to the growth and development of companies and provides them with a considerable competitive advantage in the industry. Further study on the importance of talent management is required to ensure businesses are able to thrive in the present environment. Post-Pandemic Talent Management Models in Knowledge Organizations discusses strategic human resource management and the talent management of post-modern knowledge-based organizations during the COVID-19 pandemic and post-pandemic paradigm. Covering critical topics such as organizational performance and creative work behavior, this major reference work is ideal for managers, business owners, entrepreneurs, academicians, researchers, scholars, instructors, and students.

Demystifying the Dark Side of AI in Business

Author : Dadwal, Sumesh,Goyal, Shikha,Kumar, Pawan,Verma, Rajesh
Publisher : IGI Global
Page : 291 pages
File Size : 44,6 Mb
Release : 2024-03-11
Category : Business & Economics
ISBN : 9798369307250

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Demystifying the Dark Side of AI in Business by Dadwal, Sumesh,Goyal, Shikha,Kumar, Pawan,Verma, Rajesh Pdf

Demystifying the Dark Side of AI in Business delves into the often-overlooked negative aspects of Artificial Intelligence (AI) and its implications for organizations. In an era where AI is rapidly transforming industries and work environments, it is crucial to understand the potential risks and challenges associated with its implementation. Drawing from a wide range of global perspectives, this book brings together articles from leading researchers, academicians, and professionals across disciplines to shed light on the dark side of AI. Through academic rigor and meticulous analysis, the book addresses key topics such as unethical AI implementation, safety risks, negative social impacts, unintended consequences, and legal concerns surrounding AI adoption. This book covers crucial topics such as governance, ethical concerns, safety risks, social impacts, and future perspectives. By illuminating the negative implications of AI, this book paves the way for responsible and informed AI adoption, ensuring a balance between the potential benefits and the inherent risks associated with this transformative technology. Targeting researchers, academicians, professionals, and students with a wide range of interests, this book offers a rich understanding of the theoretical and practical implications of AI. It serves as a valuable resource for management disciplines like human resource management, marketing, financial management, and operations management, enabling readers to grasp the nuances of ai in different organizational contexts.

Novel Six Sigma DMAIC Approaches to Project Risk Assessment and Management

Author : Bubevski, Vojo
Publisher : IGI Global
Page : 284 pages
File Size : 52,8 Mb
Release : 2024-05-01
Category : Business & Economics
ISBN : 9798369328194

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Novel Six Sigma DMAIC Approaches to Project Risk Assessment and Management by Bubevski, Vojo Pdf

In today's fast-paced business environment, project managers face the daunting challenge of managing risk effectively amid uncertainty. Traditional project management methodologies often lag, leading to missed deadlines, cost overruns, and subpar outcomes. A comprehensive risk management framework is necessary for organizations to be protected from fate's whims, hindering their ability to achieve strategic objectives. The DMAIC Stochastic Method is a groundbreaking approach that combines Six Sigma principles with stochastic modeling to revolutionize project risk management. Novel Six Sigma DMAIC Approaches to Project Risk Assessment and Management is a guidebook for implementing the DMAIC Stochastic Method in project management. This innovative methodology provides a systematic way of identifying, assessing, and mitigating risks, ensuring that projects stay on track and deliver the desired results. By integrating deterministic and stochastic models, the DMAIC Stochastic Method offers a more holistic view of risk, enabling managers to make informed decisions and proactively address potential issues.

New Business Frontiers in the Metaverse

Author : Inder, Shivani,Dawra, Shuchi,Tennin, Kyla Latrice,Sharma, Sandhir
Publisher : IGI Global
Page : 317 pages
File Size : 53,5 Mb
Release : 2024-05-13
Category : Business & Economics
ISBN : 9798369324233

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New Business Frontiers in the Metaverse by Inder, Shivani,Dawra, Shuchi,Tennin, Kyla Latrice,Sharma, Sandhir Pdf

The metaverse has emerged as an influential force, beckoning entrepreneurs to navigate uncharted territories. Platform and gaming companies strategically position themselves to take advantage of the metaverse's potential, indicating that this shift transcends mere trendiness. The metaverse isn't confined to the realms of conceptuality or viral discussions anymore—it signifies a monumental revolution poised to reshape society and humanity at large. As entrepreneurs fervently adopt artificial intelligence, an unprecedented wave of creativity ensues, redefining the very fabric of business. Yet, with this surge comes a cascade of myths and challenges that shape the metaverse's entrepreneurial landscape, spanning technological intricacies, cultural dynamics, and ethical considerations. The book, titled New Business Frontiers in the Metaverse, aims to demystify the metaverse's complexities. Moving beyond the speculative buzz surrounding the metaverse, the book unfolds as a dynamic exploration of the relationship between entrepreneurship and this digital frontier. By addressing the myths and challenges head-on, it seeks to provide a comprehensive understanding of the dimensions that entrepreneurs will confront in the metaverse. Through an exploration of integrated technologies like NFTs, Web 4.0, augmented reality, virtual reality, and mixed reality, the book offers a unique perspective on how these innovations intertwine to shape the metaverse's entrepreneurial landscape.

Influences of Social Media on Consumer Decision-Making Processes in the Food and Grocery Industry

Author : Tarnanidis, Theodore,Vlachopoulou, Maro,Papathanasiou, Jason
Publisher : IGI Global
Page : 336 pages
File Size : 47,5 Mb
Release : 2023-08-07
Category : Business & Economics
ISBN : 9781668488690

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Influences of Social Media on Consumer Decision-Making Processes in the Food and Grocery Industry by Tarnanidis, Theodore,Vlachopoulou, Maro,Papathanasiou, Jason Pdf

In today's rapidly evolving digital landscape, entrepreneurs in the grocery retail industry face numerous challenges in navigating the complexities of online operations and services. As social media platforms have emerged as powerful communication tools for marketing, promotion, and customer service, a fundamental shift has occurred in the marketing landscape. This transformation has granted businesses unprecedented access to monitor customer behavior and preferences. By leveraging social media communications, sellers work diligently to effectively target their desired audience by strategically positioning and categorizing data. Influences of Social Media on Consumer Decision-Making Processes in the Food and Grocery Industry delves into the transformative power of social media and digital marketing techniques, shedding light on how businesses strategically employ online communication strategies to sway consumers' purchasing decisions. This comprehensive book explores the tireless efforts of grocery and food entrepreneurs to evaluate the far-reaching effects of social media on the consumer decision-making process. It investigates various web-based social media platforms and tools, delves into the impact of social media and mobile apps, and examines the utilization of cutting-edge Information & Communication Technologies (RFID, QR codes, NFC, cloud, SaaS, mobile devices, robots, and more) within the grocery and food sector. By studying the present landscape, this book not only sheds light on the current state of social media communications but also offers valuable insights into the future trajectory of this dynamic industry. Entrepreneurs, marketers, researchers, and policymakers alike will find this book an indispensable resource for understanding the profound impact of social media on the ever-evolving grocery and food landscape.