Human Resources And Tourism

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Contemporary Human Resources Management in the Tourism Industry

Tüzünkan, Demet,Alt?nta?, Volkan
Contemporary Human Resources Management in the Tourism Industry Book PDF

Author : Tüzünkan, Demet,Alt?nta?, Volkan
Publisher : IGI Global
Page : 405 pages
File Size : 47,9 Mb
Release : 2018-08-24
Category : Business & Economics
ISBN : 9781522557616

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Contemporary Human Resources Management in the Tourism Industry by Tüzünkan, Demet,Alt?nta?, Volkan Pdf

The tourism industry is the largest service industry and the largest employment generator in the world. This was made possible by increasing globalization and disposable income, with the labor force playing an important role. Factors such as quality of services and business performance depend on a well-educated, well-trained, skilled, enthusiastic, and committed workforce. Contemporary Human Resources Management in the Tourism Industry is a pivotal reference source that provides research on the role of human resource departments in creating value for the workplace through innovation and efficient work processes. While highlighting topics such as organizational structure, gender equality, and employee motivation, this publication explores the development of organizational culture, as well as methods of translating business strategy into action through dramatically managing staff on all levels in the tourism industry. This book is ideally designed for human resources managers, business owners, business professionals, researchers, and academicians seeking current research on the organizational skills and strategies necessary in creating effective tourism businesses.

Human Resource Management for the Hospitality and Tourism Industries

Dennis Nickson
Human Resource Management for the Hospitality and Tourism Industries Book PDF

Author : Dennis Nickson
Publisher : Routledge
Page : 322 pages
File Size : 42,8 Mb
Release : 2007-02-19
Category : Business & Economics
ISBN : 9781136397165

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Human Resource Management for the Hospitality and Tourism Industries by Dennis Nickson Pdf

Human Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry. It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader picture, the text then begin to focus much more explicitly on a variety of HR policies and practices such as: • recruitment and selection: the effects of ICT, skills required specific for the industry and the nature of advertising • legislation and equal opportunities: illegal discrimination and managing diversity • staff health and welfare: violence in the workplace, working time directives, smoking and alcohol and drug misuse • remuneration strategies in the industry: the ‘cafeteria award’ approach, minimum wage and tipping Human Resource Management for the Hospitality and Tourism Industries is illustrated throughout with both examples of best practice for prescriptive teaching and discussion, and international case studies to exercise problem solving techniques and contextualise learning. It incorporates a user friendly layout and includes pedagogic features such as: chapter outlines and objectives, HRM in practice – boxed examples, reflective review questions, web links’ discussion questions and further reading. Accompanying the text are online supplementary lecturer materials including downloadable figures from the book, PowerPoint slides, further cases and extra exercises and points for discussion.

Human Resources and Tourism

Darren Lee-Ross,Josephine Pryce
Human Resources and Tourism Book PDF

Author : Darren Lee-Ross,Josephine Pryce
Publisher : Channel View Publications
Page : 298 pages
File Size : 46,7 Mb
Release : 2010
Category : Business & Economics
ISBN : 9781845411398

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Human Resources and Tourism by Darren Lee-Ross,Josephine Pryce Pdf

This book combines theoretical and practical aspects of applied human resources management using a critical lens. It is both a descriptive and analytical journey through the tourism sector which, due to its nature, may be described as a relatively deregulated and eclectic industry. In such a context, human resource practice as presented in this book reflects these extremes.

Handbook of Human Resource Management in the Tourism and Hospitality Industries

Ronald J. Burke,Julia Christensen Hughes
Handbook of Human Resource Management in the Tourism and Hospitality Industries Book PDF

Author : Ronald J. Burke,Julia Christensen Hughes
Publisher : Edward Elgar Publishing
Page : 128 pages
File Size : 46,8 Mb
Release : 2024-06-26
Category : Electronic
ISBN : 9781786431370

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Handbook of Human Resource Management in the Tourism and Hospitality Industries by Ronald J. Burke,Julia Christensen Hughes Pdf

The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Drawing on contemporary research, this Handbook provides a provocative review of the major human resource challenges facing the hospitality and tourism sector today.

Human Resource Management in the Hospitality and Tourism Industry

Michael Riley
Human Resource Management in the Hospitality and Tourism Industry Book PDF

Author : Michael Riley
Publisher : Routledge
Page : 224 pages
File Size : 44,6 Mb
Release : 2014-04-23
Category : Business & Economics
ISBN : 9781317856252

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Human Resource Management in the Hospitality and Tourism Industry by Michael Riley Pdf

This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy. The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change. Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry.

Introduction to Human Resource Management in Tourism and Hospitality Industry (UUM Press)

Rozila Ahmad ,Nurhazani Mohd Shariff
Introduction to Human Resource Management in Tourism and Hospitality Industry UUM Press Book PDF

Author : Rozila Ahmad ,Nurhazani Mohd Shariff
Publisher : UUM Press
Page : 142 pages
File Size : 53,5 Mb
Release : 2019-01-01
Category : Business & Economics
ISBN : 9789672210368

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Introduction to Human Resource Management in Tourism and Hospitality Industry (UUM Press) by Rozila Ahmad ,Nurhazani Mohd Shariff Pdf

Introduction to Human Resource Management in Tourism and Hospitality Industry is written for the reference of students taking courses related to human resource management in tourism and hospitality industry. This book contains some information of tourism and hospitality industry in Malaysia. Included in this book is information regarding industrial relations in Malaysia which applies Malaysian laws as some of the international laws are not applicable in Malaysia. This book applies new theories and information from a new source of reference to help students gain a new perspective on human resource management in the tourism and hospitality industry. The scope of the content is comprised of the overview of human resource management in tourism and hospitality industry, recruitment and selection, motivation, training and development, performance appraisal, reward, organization communication, employee relations and labour relations, leadership, international HRM, and the future of HRM in the tourism and hospitality industry.

Sustainable Human Resource Management in Tourism

Tom Baum,Ann Ndiuini
Sustainable Human Resource Management in Tourism Book PDF

Author : Tom Baum,Ann Ndiuini
Publisher : Springer Nature
Page : 237 pages
File Size : 40,5 Mb
Release : 2020-04-11
Category : Science
ISBN : 9783030417352

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Sustainable Human Resource Management in Tourism by Tom Baum,Ann Ndiuini Pdf

This book addresses the application of sustainable HRM principles within tourism in the specific context of Africa, a neglected area of study. It draws on diverse aspects of HRM, from the micro- (individual) through the meso-level (organisational) to the macro-level (policy, governmental). It also reflects the diverse challenges facing a critical area within emerging African tourism, that of its workforce. The book is substantially research-based and provides a state-of-the-art picture of emergent studies in this area, drawing on case examples from a wide-range of African contexts. As such, it provides a comprehensive resource and starts discussion in an emergent research area.

Human Resources and Tourism

Darren Lee-Ross,Josephine Pryce
Human Resources and Tourism Book PDF

Author : Darren Lee-Ross,Josephine Pryce
Publisher : Channel View Publications
Page : 298 pages
File Size : 54,5 Mb
Release : 2010-05-07
Category : Business & Economics
ISBN : 9781845412432

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Human Resources and Tourism by Darren Lee-Ross,Josephine Pryce Pdf

The tourism industry provides employment for literally millions of individuals. Despite global recessions, terrorist attacks and other catastrophes this is likely to remain unchanged in the long-term. Resilience of this nature helps tourism remain a major global employer in both developed and emerging economies. The important role played by tourism workers cannot be overstated; some argue that they actually define the product on offer. Accordingly, mediocre or poor performance gives rise to an unremarkable service experience or one to which customers would not return willingly. The inextricable link between the calibre and performance of staff and service delivery is a key issue for human resources management. This challenge is further complicated by a number of structural characteristics including: dominance of unaffiliated small to medium-sized organizations; high levels of labour turnover; and a heterogeneous workforce with individuals having a wide variety of cultural differences and employment aspirations. This book accounts for the above factors using an approach which is part prescriptive and part enquiry or research-oriented. In doing so, espoused 'HRM convention' may be understood against 'HRM in practice'. Additionally, by using this method we hope to instil a sense of enquiry in the reader. This is a necessary intellectual asset for the future and will also allow the individual to make a positive contribution in the workplace.

Human Resource Management for the Hospitality and Tourism Industries

Dennis Nickson
Human Resource Management for the Hospitality and Tourism Industries Book PDF

Author : Dennis Nickson
Publisher : Elsevier
Page : 321 pages
File Size : 40,7 Mb
Release : 2007
Category : Business & Economics
ISBN : 9780750665728

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Human Resource Management for the Hospitality and Tourism Industries by Dennis Nickson Pdf

Dennis Nickson takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries.

Human Resource Management for Hospitality, Tourism and Events

Dennis Nickson
Human Resource Management for Hospitality Tourism and Events Book PDF

Author : Dennis Nickson
Publisher : Routledge
Page : 403 pages
File Size : 47,5 Mb
Release : 2013-08-29
Category : Business & Economics
ISBN : 9781136001451

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Human Resource Management for Hospitality, Tourism and Events by Dennis Nickson Pdf

Please note: this title will publish in January 2012. This textbook explores the policies and practices employed in the management of people working in the tourism, hospitality and events industries. It considers the nature of these industries and the varied approaches that organizations take with the handling of matters such as recruitment, health and welfare and remuneration. This book is enriched with topical case studies that describe and illustrate the human resource management behaviour of airlines, hotel chains and other international companies in the sector, providing real world industry perspective. With a clear, reader friendly layout containing chapter outlines and objectives and examples of best practice, this is the ideal guide to HRM for any student on a hospitality, tourism or related course.

Handbook of Hospitality Human Resources Management

Dana V Tesone
Handbook of Hospitality Human Resources Management Book PDF

Author : Dana V Tesone
Publisher : Routledge
Page : 560 pages
File Size : 42,9 Mb
Release : 2008-09-10
Category : Business & Economics
ISBN : 9781136400049

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Handbook of Hospitality Human Resources Management by Dana V Tesone Pdf

Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book provides thorough reviews and discussions. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.

Human Resource Management in the Hospitality Industry

Michael John Boella,Steven Goss-Turner
Human Resource Management in the Hospitality Industry Book PDF

Author : Michael John Boella,Steven Goss-Turner
Publisher : Routledge
Page : 354 pages
File Size : 44,9 Mb
Release : 2013
Category : Business & Economics
ISBN : 9780415632539

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Human Resource Management in the Hospitality Industry by Michael John Boella,Steven Goss-Turner Pdf

This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.

Research Anthology on Human Resource Practices for the Modern Workforce

Management Association, Information Resources
Research Anthology on Human Resource Practices for the Modern Workforce Book PDF

Author : Management Association, Information Resources
Publisher : IGI Global
Page : 2224 pages
File Size : 53,5 Mb
Release : 2021-12-30
Category : Business & Economics
ISBN : 9781668438749

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Research Anthology on Human Resource Practices for the Modern Workforce by Management Association, Information Resources Pdf

Human resource departments have been a crucial part of business practices for decades and particularly in modern times as professionals deal with multigenerational workers, diversity initiatives, and global health and economic crises. There is a necessity for human resource departments to change as well to adapt to new societal perspectives, technology, and business practices. It is important for human resource managers to keep up to date with all emerging human resource practices in order to support successful and productive organizations. The Research Anthology on Human Resource Practices for the Modern Workforce presents a dynamic and diverse collection of global practices for human resource departments. This anthology discusses the emerging practices as well as modern technologies and initiatives that affect the way human resources must be conducted. Covering topics such as machine learning, organizational culture, and social entrepreneurship, this book is an excellent resource for human resource employees, managers, CEOs, employees, business students and professors, researchers, and academicians.

Handbook of Research on Human Capital and People Management in the Tourism Industry

Costa, Vânia Gonçalves,Moura, Andreia Antunes,Mira, Maria do Rosário
Handbook of Research on Human Capital and People Management in the Tourism Industry Book PDF

Author : Costa, Vânia Gonçalves,Moura, Andreia Antunes,Mira, Maria do Rosário
Publisher : IGI Global
Page : 472 pages
File Size : 55,8 Mb
Release : 2020-10-09
Category : Business & Economics
ISBN : 9781799843191

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Handbook of Research on Human Capital and People Management in the Tourism Industry by Costa, Vânia Gonçalves,Moura, Andreia Antunes,Mira, Maria do Rosário Pdf

The tourism industry is an industry of people and is directly dependent on the performance of activities, skills, professionalism, quality, and competitiveness. Approaching the perspective of people management stresses the need to humanize companies, making empowerment and commitment easier. These are key to setting “talents” and, more importantly, to encouraging these individuals to put their creative capacities to the service of the companies for which they work. Only by being collaborative internally does business gain competitive capacity in the global marketplace. This aspect is crucial in tourism in the face of strong and growing competition in the sector. Human Capital and People Management in the Tourism Industry is a crucial reference source that reveals groundbreaking human resource policies for tourism destinations, revolutionary human capital managerial business approaches in tourism, innovative tourism training perspectives, and new tourism qualification prospects. Featuring research on topics such as intellectual capital, human resource management, and financial performance, this book is ideally designed for business managers, entrepreneurs, human resource officers, industry professionals, academicians, students, and researchers.

Human Resource Issues in International Tourism

Tom Baum
Human Resource Issues in International Tourism Book PDF

Author : Tom Baum
Publisher : Elsevier
Page : 272 pages
File Size : 47,8 Mb
Release : 2016-06-06
Category : Business & Economics
ISBN : 9781483103624

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Human Resource Issues in International Tourism by Tom Baum Pdf

Human Resource Issues in International Tourism tackles human resource related concerns in international tourism. The book is comprised of 17 chapters that are organized into three parts. Part One covers the generic human resource concerns in international tourism. Part Two presents several case studies from different countries. The last part presents a case and conceptual framework to assist the development and implementation of national human resource policies for tourism. The text will be of great interest to readers who want an insight into the human resource aspects of international tourism.