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Author : Galen Robert Collins,Malik
Publisher : Unknown
Page : 456 pages
File Size : 53,8 Mb
Release : 1998
Category : Business & Economics
ISBN : PSU:000043304240
Author : Michael L. Kasavana
Publisher : Unknown
Page : 128 pages
File Size : 43,8 Mb
Release : 2016
Category : Electronic
ISBN : 086612490X
Author : Peter Nyheim,Daniel Connolly
Publisher : Pearson
Page : 272 pages
File Size : 43,5 Mb
Release : 2013-11-01
Category : Hospitality industry
ISBN : 1292027398
For undergraduate/graduate-level courses in Hospitality Information Systems, and Hospitality Technology. This text examines technology strategies for the hospitality industry. Exceptionally practical in approach, this edition includes a new chapter on technology in the casino industry and a new chapter on technology for meetings and events. A separate chapter is devoted to planning and investment as students learn what technology exists and how to use it to succeed in the hospitality business.
Author : Ira Vouk
Publisher : Ira Vouk Hospitality Technology and Revenue Management Consulting
Page : 128 pages
File Size : 43,7 Mb
Release : 2022-01-31
Category : Business & Economics
ISBN : 9781716137785
This book is about the past, present, and future of hospitality. It presents a comprehensive study on the state of the industry by describing the challenges it has been dealing with, major disruptions in the recent years, effects of tech evolution, cloud computing, alternative accommodations and COVID-19, with a glimpse into what the future holds in the next 5-10 years and how we can get there faster and more efficiently. It contains exclusive interviews with industry leaders and technology founders who share their stories about what inspired them to start their companies, how they overcame the challenges presented by the hospitality industry, and how they developed their products into key elements of the hospitality ecosystem. You will also find interviews with companies like Google and AWS where they share their vision on how to move the industry forward through technology and what they are already doing in that area. This book is best suited for: hotel owners and managers, executives of hospitality companies, technology founders, investors, hospitality professors and students as well as anyone else who has an interest in the hospitality industry and shares my passion for its evolution. Regardless of your current experience and knowledge level, you will learn many new things about the industry. At least one ‘Aha!’ moment per chapter is guaranteed.
Author : Waluyo, Agustinus Borgy,Tan, Ling
Publisher : IGI Global
Page : 289 pages
File Size : 46,5 Mb
Release : 2022-03-11
Category : Technology & Engineering
ISBN : 9781799869061
Mobile computing and wireless technology have grown at a phenomenal rate in recent years, and so has artificial intelligence. The most advanced software applications that the world ever witnessed can be realized through a combined aspect of these disciplines, capable of delivering high level support to various industry sectors and to people’s quality of life in general. Currently, many countries are facing challenges from the COVID-19 pandemic. One of the most impacted industries by the pandemic is that of tourism and hospitality. It is time to explore and leverage the power of mobile and wireless intelligence to assist with the recovery of the tourism and hospitality sector during and after the pandemic, which constitutes a need for relevant research in the field. Mobile Computing and Technology Applications in Tourism and Hospitality presents the latest research and development in mobile and intelligent computing with a focus on tourism and hospitality sectors. The chapters discuss the role of research on innovative technologies and applications for resilience to return the tourism and hospitality industry back to its normal state. This includes research on topics such as sensor-based technology, smart tourism, virtual and augmented reality, mobile travel applications, and more. This book is ideal for managers, executives, museum and cultural heritage specialists, app developers, IT consultants, tourism and hospitality professionals, researchers, academicians, and students.
Author : Kumar, Sanjeev,Talukder, Mohammad Badruddoza,Pego, Ana
Publisher : IGI Global
Page : 389 pages
File Size : 53,8 Mb
Release : 2024-03-06
Category : Business & Economics
ISBN : 9798369319796
In an era where technology and hospitality converge, the models of travel and lodging are undergoing a transformative shift known as hybrid hospitality. As modern travelers' expectations evolve and digital transformation becomes a cornerstone across industries, the infusion of technology into hospitality is not merely an option but an imperative. A comprehensive resource is needed to explore the compelling forces driving the demand for enhanced technological capabilities within hybrid hospitality, specifically focusing on artificial intelligence (AI). Utilizing Smart Technology and AI in Hybrid Tourism and Hospitality delves into various themes integral to this investigation, from delivering personalized experiences to ensuring productivity and security in global hospitality. It directs attention to the infinite business opportunities unfolding worldwide and technology's profound impact on the tourism sector. Embark on a journey through the pages of this comprehensive guide to understand why the seamless integration of technology is preferable and an essential foundation for elevating guest satisfaction and reshaping the global hospitality.
Author : Peter D. Nyheim
Publisher : What's New in Culinary & Hospi
Page : 224 pages
File Size : 44,9 Mb
Release : 2018-09-12
Category : Business & Economics
ISBN : 0134484495
Examines technology strategies for the hospitality industry, from hotels and restaurants, to meetings and events. Practical in its approach, the text has a running theme of strategy throughout, and each chapter flows in the same order - interview, content, case study, and questions. Written in cooperation with a team of contributing authors from the industry, the 3rd edition includes a new chapter on virtual and augmented reality in hospitality and updated material on current and emerging technologies.
Author : Azizul Hassan,Nor Aida Abdul Rahman
Publisher : Springer Nature
Page : 191 pages
File Size : 42,9 Mb
Release : 2022-10-22
Category : Business & Economics
ISBN : 9789811966194
This book covers multiple areas such as technology and the type of application in aviation, tourism and hospitality with looking at current and future technology application, as well as in a rural tourism perspective. The strength of this book comes from the authors themselves coming from multiple higher institutions in Malaysia and Indonesia as these two countries are the top two countries in Southeast Asia with the world's most popular tourist destinations and for a reason: a tropical climate, rich culture, gorgeous beaches, wonderful food and low prices. This book is also packed with detailed knowledge in the area of air travel, as well as deep understanding on the related theories used as theoretical underpin in performing air travel research. This book provides insightful discussion and very beneficial to the reader. This book is suitable for the following readers: general, students, travelers, academics, tourism consultants, aviation regulators, aviation practitioners and ministries of tourism. Readers are also exposed to recent issues and development pertaining technology application in aviation tourism and hospitality, theoretical discussion related to technology application as well as its application and future research application.
Author : Anonim
Publisher : Unknown
Page : 676 pages
File Size : 42,5 Mb
Release : 2007
Category : Hospitality industry
ISBN : CORNELL:31924095729780
Author : Vinod Kumar Shukla,Amit Verma,Jean Paolo G. Lacap
Publisher : CRC Press
Page : 328 pages
File Size : 53,7 Mb
Release : 2024-07-05
Category : Business & Economics
ISBN : 9781000935288
This informative volume on the shifting requirements of the hospitality service industry aims to incorporate smart information technology into tourism services. A resource written specifically for tourism service industry professionals, it provides a focused approach to introducing Industry 4.0-related technologies. It explains how artificial intelligence can support a company’s strategy to revolutionize the business by using smart technology most effectively. The chapters explore artificial intelligence, Internet of Things, big data, blockchain, and automation and robotics in the hospitality industry.
Author : Richard Busulwa,Nina Evans,Aaron Oh,Moon Kang
Publisher : Routledge
Page : 303 pages
File Size : 50,7 Mb
Release : 2020-12-28
Category : Business & Economics
ISBN : 9781000296754
Hospitality managers are at a critical inflection point. Digital technology advancements are ramping up guest expectations and introducing nontraditional competitors that are beginning to disrupt the whole industry. The hospitality managers whose organizations are to thrive need to get their organizations into a position where they can effectively leverage digital technologies to simultaneously deliver breakthroughs in efficiency, agility, and guest experience. Hospitality Management and Digital Transformation is a much-needed guidebook to digital disruption and transformation for current and prospective hospitality and leisure managers. The book: • Explains digital technology advancements, how they cause disruption, and the implications of this disruption for hospitality and leisure organizations. • Explains the digital business and digital transformation imperative for hospitality and leisure organizations. • Discusses the different digital capabilities required to effectively compete as a digital business. • Discusses the new and/or enhanced roles hospitality and leisure managers need to play in effecting the different digital capabilities, as well as the competencies required to play these roles. • Discusses how hospitality and leisure managers can keep up with digital technology advancements. • Unpacks more than 36 key digital technology advancements, discussing what they are, how they work, and how they can be implemented across the hospitality and leisure industry. This book will be useful for advanced undergraduate and postgraduate students studying strategic management, IT, information systems, or digital business–related courses as part of degrees in hospitality and leisure management; as well as practitioners studying for professional qualifications.
Author : Peter Jones
Publisher : Routledge
Page : 464 pages
File Size : 51,6 Mb
Release : 2008-09-10
Category : Business & Economics
ISBN : 9781136399909
Handbook of Hospitality Operations and IT provides an authoritative resource for critical reviews of research into both operations and IT management. Internationally renowned scholars provide in-depth essays and explanations of case studies, to illustrate how practices and concepts can be applied to the hospitality industry. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.
Author : Erdogan Koc
Publisher : CABI
Page : 244 pages
File Size : 53,5 Mb
Release : 2017-10-20
Category : Business & Economics
ISBN : 9781786390677
Tourism and hospitality services are highly prone to service-failure due to a high level of customer-employee contact and the inseparable, intangible, heterogeneous and perishable nature of these services. Service Failures and Recovery in Tourism and Hospitality, with its extensive coverage of the literature, presents an invaluable source of information for academics, students, researchers and practitioners. In addition to its extensive coverage of the literature in terms of recent research published in top tier journals, chapters in the book contain student aids, real-life examples, case studies, links to websites and activities alongside discussion questions and presentation slides for in-class use by teaching staff. This book is enhanced with supplementary resources. The customizable lecture slides can be found at: www.cabi.org/openresources/90677
Author : Ford Lumban Gaol,Wyne Mars,Hoga Saragih
Publisher : CRC Press
Page : 152 pages
File Size : 46,5 Mb
Release : 2014-04-29
Category : Business & Economics
ISBN : 9781138001336
Management and Technology in Knowledge, Service, Tourism and Hospitality 2013 contains papers covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affairs and anticipated developments will be of interest to researchers, entrepreneurs and students alike.
Author : Dr Sunil Kumar
Publisher : Dr Sunil Kumar
Page : 212 pages
File Size : 45,5 Mb
Release : 2023-12-21
Category : Computers
ISBN : 9788119170807
Table of Content 1. Foundations of Hospitality Technology. 1 1. Information and Communication Technology Infrastructure: 4 2. Management Information Systems (MIS): 8 3. Database Management: 11 4. Database Management Systems (DBMS): 15 5. Multidimensional Databases. 18 2. System Selection & Data Security Maintenance. 28 1. Information Needs: 28 2. Sales Literature: 31 3. System Requirements: 34 4. Request for Proposal (RFP): 36 5. Contract Negotiations: 38 6. Factors Affecting System Installation and Deployment: 40 7. System Security and Data Privacy: 42 8. Operational Precautions: 43 9. Risk and Disaster Management: 45 10. Manual Operations Plans: 47 3. Property Management System.. 56 1. PMS Interfaces Issues. 56 2. Call Accounting Systems. 60 3. Categories of Locking Systems. 63 4. Energy Management Systems and Climate Control 66 5. Auxiliary Guest Services. 71 6. Guest-Operated Devices. 74 7. Fire Alarm and Security Systems. 78 8. Reservation SystemsElectronic Distribution Channels. 82 9. Intersell Agencies. 86 10. Central Reservation Systems. 90 11. Property-Level Reservation. 94 12. Distribution of Revenues. 98 13. Rooms Management Module. 102 14. Guest Accounting Module. 106 4. Restaurant Management System.. 115 1. Point-of-Sale (POS) Technology. 115 2. Food and Beverage Management Applications. 118 3. Sales and Catering Applications. 122 4. The Growth of e-Commerce. 125 5. Internet Marketing. 132 6. Social Media and Social Networking. 136 7. Role of e-Governance. 140 8. e-Payment Systems. 144 5. Emerging Trends in Hospitality Technology. 153 1. Introduction. 153 2. Long Tail Strategies in Hospitality Technology. 156 3. Mobile Commerce (M-commerce) in Hospitality Technology. 158 4. SoLoMo Insights in Hospitality Technology. 161 5. Data Mining Applications in Hospitality Technology. 163 6. Cloud Computing Frontiers in Hospitality Technology. 166 7. Strategies for Compliance and Security. 168 8. Evolving Payment Systems. 172 9. Strategic Integration. 175 10. Technological Insights. 177 Key Term Related to ICT in Hospitality. 188 Powerpoint Presentation of ICT in Hospitality 197
