Human Resource Management For Tourism Hospitality And Leisure

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Human Resource Management for Tourism, Hospitality and Leisure

Tom Baum
Human Resource Management for Tourism Hospitality and Leisure Book PDF

Author : Tom Baum
Publisher : Cengage Learning
Page : 0 pages
File Size : 54,6 Mb
Release : 2006
Category : Hospitality industry
ISBN : 1844801969

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Human Resource Management for Tourism, Hospitality and Leisure by Tom Baum Pdf

Human Resource Management for the Tourism, Hospitality and Leisure Industries uses a strategic and issues-driven approach to present a reflective analysis of how human resource evolves in the context of international tourism, hospitality and leisure. Drawing on wide-ranging, international academic and application sources to illustrate the debates and vital issues that exist within people management in this sector, this book is designed to develop students' critical understanding of why things operate in the manner that they do and how the international context creates diversity in the application of management principles. In addition, this process of reflecting on human resource issues will allow students to arrive at ideas and solutions that will assist them in the workplace.

Human Resource Management for the Hospitality and Tourism Industries

Dennis Nickson
Human Resource Management for the Hospitality and Tourism Industries Book PDF

Author : Dennis Nickson
Publisher : Elsevier
Page : 321 pages
File Size : 48,5 Mb
Release : 2007
Category : Business & Economics
ISBN : 9780750665728

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Human Resource Management for the Hospitality and Tourism Industries by Dennis Nickson Pdf

Dennis Nickson takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries.

Handbook of Human Resource Management in the Tourism and Hospitality Industries

Ronald J. Burke,Julia Christensen Hughes
Handbook of Human Resource Management in the Tourism and Hospitality Industries Book PDF

Author : Ronald J. Burke,Julia Christensen Hughes
Publisher : Edward Elgar Publishing
Page : 128 pages
File Size : 52,8 Mb
Release : 2024-06-26
Category : Electronic
ISBN : 9781786431370

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Handbook of Human Resource Management in the Tourism and Hospitality Industries by Ronald J. Burke,Julia Christensen Hughes Pdf

The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Drawing on contemporary research, this Handbook provides a provocative review of the major human resource challenges facing the hospitality and tourism sector today.

Human Resource Management for Hospitality, Tourism and Events

Dennis Nickson
Human Resource Management for Hospitality Tourism and Events Book PDF

Author : Dennis Nickson
Publisher : Routledge
Page : 320 pages
File Size : 47,5 Mb
Release : 2013-08-29
Category : Business & Economics
ISBN : 9781136001468

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Human Resource Management for Hospitality, Tourism and Events by Dennis Nickson Pdf

Please note: this title will publish in January 2012. This textbook explores the policies and practices employed in the management of people working in the tourism, hospitality and events industries. It considers the nature of these industries and the varied approaches that organizations take with the handling of matters such as recruitment, health and welfare and remuneration. This book is enriched with topical case studies that describe and illustrate the human resource management behaviour of airlines, hotel chains and other international companies in the sector, providing real world industry perspective. With a clear, reader friendly layout containing chapter outlines and objectives and examples of best practice, this is the ideal guide to HRM for any student on a hospitality, tourism or related course.

Human Resource Management in the Hospitality and Tourism Industry

Michael Riley
Human Resource Management in the Hospitality and Tourism Industry Book PDF

Author : Michael Riley
Publisher : Routledge
Page : 219 pages
File Size : 47,8 Mb
Release : 1996
Category : Business & Economics
ISBN : 0750627298

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Human Resource Management in the Hospitality and Tourism Industry by Michael Riley Pdf

This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy. The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change. Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry. Fully updated and expanded second edition of Human Resource Management Written in a clear, user-friendly style Offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context

Advances in Hospitality and Leisure

Joseph S. Chen
Advances in Hospitality and Leisure Book PDF

Author : Joseph S. Chen
Publisher : Emerald Group Publishing
Page : 287 pages
File Size : 48,5 Mb
Release : 2012-07-17
Category : Business & Economics
ISBN : 9781780529363

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Advances in Hospitality and Leisure by Joseph S. Chen Pdf

Advances in Hospitality and Leisure, a peer-review series, delivers refreshing insights from a host of scientific studies in the domains of hospitality, leisure and tourism.

Introduction to Human Resource Management in Tourism and Hospitality Industry (UUM Press)

Rozila Ahmad ,Nurhazani Mohd Shariff
Introduction to Human Resource Management in Tourism and Hospitality Industry UUM Press Book PDF

Author : Rozila Ahmad ,Nurhazani Mohd Shariff
Publisher : UUM Press
Page : 142 pages
File Size : 46,6 Mb
Release : 2019-01-01
Category : Business & Economics
ISBN : 9789672210368

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Introduction to Human Resource Management in Tourism and Hospitality Industry (UUM Press) by Rozila Ahmad ,Nurhazani Mohd Shariff Pdf

Introduction to Human Resource Management in Tourism and Hospitality Industry is written for the reference of students taking courses related to human resource management in tourism and hospitality industry. This book contains some information of tourism and hospitality industry in Malaysia. Included in this book is information regarding industrial relations in Malaysia which applies Malaysian laws as some of the international laws are not applicable in Malaysia. This book applies new theories and information from a new source of reference to help students gain a new perspective on human resource management in the tourism and hospitality industry. The scope of the content is comprised of the overview of human resource management in tourism and hospitality industry, recruitment and selection, motivation, training and development, performance appraisal, reward, organization communication, employee relations and labour relations, leadership, international HRM, and the future of HRM in the tourism and hospitality industry.

Human Resource Management for the Hospitality and Tourism Industries

Dennis Nickson
Human Resource Management for the Hospitality and Tourism Industries Book PDF

Author : Dennis Nickson
Publisher : Routledge
Page : 322 pages
File Size : 55,6 Mb
Release : 2007-02-19
Category : Business & Economics
ISBN : 9781136397165

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Human Resource Management for the Hospitality and Tourism Industries by Dennis Nickson Pdf

Human Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry. It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader picture, the text then begin to focus much more explicitly on a variety of HR policies and practices such as: • recruitment and selection: the effects of ICT, skills required specific for the industry and the nature of advertising • legislation and equal opportunities: illegal discrimination and managing diversity • staff health and welfare: violence in the workplace, working time directives, smoking and alcohol and drug misuse • remuneration strategies in the industry: the ‘cafeteria award’ approach, minimum wage and tipping Human Resource Management for the Hospitality and Tourism Industries is illustrated throughout with both examples of best practice for prescriptive teaching and discussion, and international case studies to exercise problem solving techniques and contextualise learning. It incorporates a user friendly layout and includes pedagogic features such as: chapter outlines and objectives, HRM in practice – boxed examples, reflective review questions, web links’ discussion questions and further reading. Accompanying the text are online supplementary lecturer materials including downloadable figures from the book, PowerPoint slides, further cases and extra exercises and points for discussion.

HRM in Hotel and Tourism Industry

Percy K. Singh
HRM in Hotel and Tourism Industry Book PDF

Author : Percy K. Singh
Publisher : Kanishka Publishers
Page : 384 pages
File Size : 43,5 Mb
Release : 2008
Category : Hotels
ISBN : 8184570783

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HRM in Hotel and Tourism Industry by Percy K. Singh Pdf

This book deals with existing trends and practices in the hotel and tourism industry with respect to human resource management. It provides an introductory overview of human resources, its management, management system, hospitality, tourism, and service aspects. Case studies of selected hotel industries with respect to human resource management functions and strategies are provided. A diagnostic checklist is developed. Factors such as employees' education, training and education, their provision for services, industrial relations, employee evaluation, employee motivation, their recruitment and selection, manpower planning, are discussed in detail vis-a-vis the hotel industry in India and abroad.

Human Resource Management in the Hospitality Industry

Michael John Boella,Steven Goss-Turner
Human Resource Management in the Hospitality Industry Book PDF

Author : Michael John Boella,Steven Goss-Turner
Publisher : Routledge
Page : 354 pages
File Size : 45,7 Mb
Release : 2013
Category : Business & Economics
ISBN : 9780415632539

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Human Resource Management in the Hospitality Industry by Michael John Boella,Steven Goss-Turner Pdf

This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.

Human Resource Management for the Hospitality and Tourism Industries

Dennis Nickson
Human Resource Management for the Hospitality and Tourism Industries Book PDF

Author : Dennis Nickson
Publisher : Routledge
Page : 321 pages
File Size : 43,5 Mb
Release : 2007-02-19
Category : Business & Economics
ISBN : 9781136397172

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Human Resource Management for the Hospitality and Tourism Industries by Dennis Nickson Pdf

An integrated look at HRM policies and practices in the tourism and hospitality industries A comprehensive contextualisation of the nature of the industries, the dynamics of service quality and the variety of HR policies and practices, including a realistic treatment of training, labour markets, employee relations and remuneration International examples showcase good practice in a variety of organisations, such as Prêt a Manger, Marriott and South West Airlines, as well as a number of examples of good practice in SMEs

Handbook of Hospitality Human Resources Management

Dana V Tesone
Handbook of Hospitality Human Resources Management Book PDF

Author : Dana V Tesone
Publisher : Routledge
Page : 560 pages
File Size : 44,7 Mb
Release : 2008-09-10
Category : Business & Economics
ISBN : 9781136400049

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Handbook of Hospitality Human Resources Management by Dana V Tesone Pdf

Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book provides thorough reviews and discussions. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.

Human Resources and Tourism

Darren Lee-Ross,Josephine Pryce
Human Resources and Tourism Book PDF

Author : Darren Lee-Ross,Josephine Pryce
Publisher : Channel View Publications
Page : 298 pages
File Size : 54,7 Mb
Release : 2010-05-07
Category : Business & Economics
ISBN : 9781845412432

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Human Resources and Tourism by Darren Lee-Ross,Josephine Pryce Pdf

The tourism industry provides employment for literally millions of individuals. Despite global recessions, terrorist attacks and other catastrophes this is likely to remain unchanged in the long-term. Resilience of this nature helps tourism remain a major global employer in both developed and emerging economies. The important role played by tourism workers cannot be overstated; some argue that they actually define the product on offer. Accordingly, mediocre or poor performance gives rise to an unremarkable service experience or one to which customers would not return willingly. The inextricable link between the calibre and performance of staff and service delivery is a key issue for human resources management. This challenge is further complicated by a number of structural characteristics including: dominance of unaffiliated small to medium-sized organizations; high levels of labour turnover; and a heterogeneous workforce with individuals having a wide variety of cultural differences and employment aspirations. This book accounts for the above factors using an approach which is part prescriptive and part enquiry or research-oriented. In doing so, espoused 'HRM convention' may be understood against 'HRM in practice'. Additionally, by using this method we hope to instil a sense of enquiry in the reader. This is a necessary intellectual asset for the future and will also allow the individual to make a positive contribution in the workplace.

Human Resource Management in the Hospitality Industry

Michael J. Boella,Steven Goss-Turner
Human Resource Management in the Hospitality Industry Book PDF

Author : Michael J. Boella,Steven Goss-Turner
Publisher : Routledge
Page : 607 pages
File Size : 54,9 Mb
Release : 2019-08-02
Category : Business & Economics
ISBN : 9780429805943

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Human Resource Management in the Hospitality Industry by Michael J. Boella,Steven Goss-Turner Pdf

Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a ‘process’ approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise’s workforce within the current business and social environment. Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways: Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the ‘gig’ economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work. Five new chapters on: organizational culture, modern labour markets, emotions and well-being, careers in hospitality, and digital HRM. New international case studies throughout to explore key issues and show real-life applications of HRM in the hospitality industry. Written in a user-friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.

Human Resource Management in the Hospitality Industry

Michael Boella,Steven Goss-Turner
Human Resource Management in the Hospitality Industry Book PDF

Author : Michael Boella,Steven Goss-Turner
Publisher : Routledge
Page : 386 pages
File Size : 46,6 Mb
Release : 2012-08-21
Category : Business & Economics
ISBN : 9781136397097

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Human Resource Management in the Hospitality Industry by Michael Boella,Steven Goss-Turner Pdf

Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management. Taking a ‘process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues: • Selection, appointment and induction • Training and management development • Labour turnover • Employee relations and employment law • Managing people and customer care • Business Ethics Written in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.