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National Research Council,Computer Science and Telecommunications Board,Committee to Study the Impact of Information Technology on the Performance of Service Activities
Author : National Research Council,Computer Science and Telecommunications Board,Committee to Study the Impact of Information Technology on the Performance of Service Activities Publisher : National Academies Press Page : 286 pages File Size : 40,5 Mb Release : 1994-02-01 Category : Computers ISBN : 9780309048767
Information Technology in the Service Society by National Research Council,Computer Science and Telecommunications Board,Committee to Study the Impact of Information Technology on the Performance of Service Activities Pdf
Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.
How Information Technology Is Conquering the World by Kai A. Olsen Pdf
Information Technology (IT) is conquering the world. It affects our jobs, our lives as private citizens, and society. Its impact is greater than other technologies, such as railways, personal cars, and the telephone. However, while most can understand the potential and constraints of these technologies, IT is often experienced as a “black box,” producing its effects without giving a clue as to how they are achieved. The aim of How Information Technology Is Conquering the World is to open this box and to offer a basic knowledge of the technology and how it works. We will then understand why IT can put toll both operators, metro train engineers, and stockbrokers out of a job, but at the same time have limited impact on bus drivers, nurses, and teachers. How Information Technology Is Conquering the World focuses on the interface between the technologies and the real world in order to explore not only where these technologies have their advantages but also where their limitations become apparent. The difficulty of introducing a new technology is emphasized with the practical goal of enabling readers to use technology to full advantage. This book is useful for those involved in, affected by, or interested in the technology; for students taking an introductory course in computing; and for managers and others who are interested in seeing how this rapidly evolving technology will affect their lives, jobs, and businesses now and in the future.
Information Technology and Society by Nick Heap Pdf
The social, political and technological implications of the information revolution are the focus of this textbook. It explores the major social and technological issues surrounding the introduction of information technology (IT) into everyday life; presents historical and comparative perspectives on the social and technological processes involved in the uses of, control of and access to IT; and critically examines the assumptions underpinning technological development. Divided into five sections, each with a detailed introduction, the book provides a comprehensive overview of information technology, and its implications for all of us. Contributors place the debates around IT in an international context, illustrating the imp
Social Information Technology: Connecting Society and Cultural Issues by Kidd, Terry T.,Chen, Irene Pdf
"This book provides a source for definitions, antecedents, and consequences of social informatics and the cultural aspect of technology. It addresses cultural/societal issues in social informatics technology and society, the Digital Divide, government and technology law, information security and privacy, cyber ethics, technology ethics, and the future of social informatics and technology"--Provided by publisher.
Technology and In/equality by Flis Henwood,Nod Miller,Peter Senker,Sally Wyatt Pdf
Technology and In/equality explores the diverse implications of the new information and communication technologies through case studies of their applications in three main areas - media, education and training, and work. Questions of access to and control over crucial resources such as information, knowledge, skills and income ae addressed drawing upon insights from science and technology studies, innovation theory, sociology and cultural studies. All of the chapters question the meanings of the terms 'technology' and 'inequality' and of the widespread association of technology with progress. Written with a non-specialist readership in mind, all complex theories and key concepts are carefully explained making the book easily accessible and relevant to a wide range of courses.
Information Technology in the Service Economy: by Michael Barrett,Elizabeth Davidson,Catherine Middleton,Janice I. DeGross Pdf
This book represents the compilation of papers presented at the IFIP Working Group 8. 2 conference entitled “Information Technology in the Service Economy: Challenges st and Possibilities for the 21 Century. ” The conference took place at Ryerson University, Toronto, Canada, on August 10 13, 2008. Par ticipation in the conference spanned the continents from Asia to Europe with paper submissions global in focus as well. Conference submissions included complete d research papers and research in progress reports. Papers submitted to the conference went through a double blind review process in which the program co chairs, an associate editor, and reviewers provided assessments and recommendations. The editor ial efforts of the associate editors and reviewers in this process were outstanding. To foster high quality research publications in this field of study, authors of accepted pape rs were then invited to revise and resubmit their work. Through this rigorous review and revision process, 12 completed research papers and 11 research in progress reports were accepted for presentation and publica tion. Paper workshop sessions were also esta blished to provide authors of emergent work an opportunity to receive feedback fromthe IF IP 8. 2 community. Abstracts of these new projects are included in this volume. Four panels were presented at the conference to provide discussion forums for the varied aspect s of IT, service, and globalization. Panel abstracts are also included here.
Reformatting Politics by Jodi Dean,Jon W. Anderson,Geert Lovink Pdf
This book examines the ways in which new information and communication technologies (ICTs) are being used by civil society organizations (CSOs) to achieve their aims through activities and networks that cross national borders. These new ICTs (the internet, mobile phones, satellite radio and television) have allowed these civil society organizations to form extensive networks linking the local and the global in new ways and to flourish internationally in ways that were not possible without them. Reformatting Politics consists of four sections containing essays by some of the top scholars and activists working at the intersections of networked societies, civil society organizations, and information technology. The book also includes a section that takes a critical look at the UN World Summit of Information Society and the role that global governance has played and will play in the use and dissemination of these new technologies. Finally, the contributors aim to influence this important and emerging field of inquiry by posing a set of questions and directions for future research. In sum, Reformatting Politics is a fresh look at the way critical network practice through the use of information technology is reformatting the terms and terrains of global politics.
Information Technology in the Service Economy: by Michael Barrett,Elizabeth Davidson,Catherine Middleton,Janice DeGross Pdf
This book represents the compilation of papers presented at the IFIP Working Group 8. 2 conference entitled “Information Technology in the Service Economy: Challenges st and Possibilities for the 21 Century. ” The conference took place at Ryerson University, Toronto, Canada, on August 10 13, 2008. Par ticipation in the conference spanned the continents from Asia to Europe with paper submissions global in focus as well. Conference submissions included complete d research papers and research in progress reports. Papers submitted to the conference went through a double blind review process in which the program co chairs, an associate editor, and reviewers provided assessments and recommendations. The editor ial efforts of the associate editors and reviewers in this process were outstanding. To foster high quality research publications in this field of study, authors of accepted pape rs were then invited to revise and resubmit their work. Through this rigorous review and revision process, 12 completed research papers and 11 research in progress reports were accepted for presentation and publica tion. Paper workshop sessions were also esta blished to provide authors of emergent work an opportunity to receive feedback fromthe IF IP 8. 2 community. Abstracts of these new projects are included in this volume. Four panels were presented at the conference to provide discussion forums for the varied aspect s of IT, service, and globalization. Panel abstracts are also included here.
Security in the Information Society by M. Adeeb Ghonaimy,Mahmoud T. El-Hadidi,Heba K. Aslan Pdf
Recent advances in technology and new software applications are steadily transforming human civilization into what is called the Information Society. This is manifested by the new terminology appearing in our daily activities. E-Business, E-Government, E-Learning, E-Contracting, and E-Voting are just a few of the ever-growing list of new terms that are shaping the Information Society. Nonetheless, as "Information" gains more prominence in our society, the task of securing it against all forms of threats becomes a vital and crucial undertaking. Addressing the various security issues confronting our new Information Society, this volume is divided into 13 parts covering the following topics: Information Security Management; Standards of Information Security; Threats and Attacks to Information; Education and Curriculum for Information Security; Social and Ethical Aspects of Information Security; Information Security Services; Multilateral Security; Applications of Information Security; Infrastructure for Information Security Advanced Topics in Security; Legislation for Information Security; Modeling and Analysis for Information Security; Tools for Information Security. Security in the Information Society: Visions and Perspectives comprises the proceedings of the 17th International Conference on Information Security (SEC2002), which was sponsored by the International Federation for Information Processing (IFIP), and jointly organized by IFIP Technical Committee 11 and the Department of Electronics and Electrical Communications of Cairo University. The conference was held in May 2002 in Cairo, Egypt.
Computation for Humanity by Justyna Zander,Pieter J. Mosterman Pdf
The exponential progress and accessibility of computing has vastly increased data flows and revolutionized the practice of science, engineering, and communication. Computing plays a critical role in advancing research across almost every scientific discipline. Computation for Humanity: Information Technology to Advance Society is a guide for the creation of services, products, and tools that facilitate, support, and enhance progress of humanity toward more sustainable life. This book: Provides a deep understanding of the practical applications of computation to solve human-machine problems Delivers insight into theoretical approaches in an accessible manner Provides a comprehensive overview of computational science and engineering applications in selected disciplines Crosses the boundaries between different domains and shows how they interrelate and complement one another Focuses on grand challenges and issues that matter for the future of humanity Shows different perspectives of computational thinking, understanding, and reasoning Provides a basis for scientific discoveries and enables adopting scientific theories and engineering practices from other disciplines Takes a step back to provide a human-related abstraction level that is not ultimately seen in pure technological elaborations/collections The editors provide a collection of numerous computation-related projects that form a foundation from which to cross-pollinate between different disciplines and further extensive collaboration. They present a clear and profound understanding of computing in today's world, and provide fundamental solutions to some of the most pertinent humanity-related problems.
Co-creating Digital Public Services for an Ageing Society by Juliane Jarke Pdf
This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.
Information Technology Law takes a unique socio-legal approach to examining the interaction between the law and other elements of the information society. Murray discusses relevant issues such as governance, free expression, and crime with enthusiasm, and looks forward to future challenges presented by developing technologies.
Technology and Social Inclusion by Mark Warschauer Pdf
Much of the discussion about new technologies and social equality has focused on the oversimplified notion of a "digital divide." Technology and Social Inclusion moves beyond the limited view of haves and have-nots to analyze the different forms of access to information and communication technologies. Drawing on theory from political science, economics, sociology, psychology, communications, education, and linguistics, the book examines the ways in which differing access to technology contributes to social and economic stratification or inclusion. The book takes a global perspective, presenting case studies from developed and developing countries, including Brazil, China, Egypt, India, and the United States. A central premise is that, in today's society, the ability to access, adapt, and create knowledge using information and communication technologies is critical to social inclusion. This focus on social inclusion shifts the discussion of the "digital divide" from gaps to be overcome by providing equipment to social development challenges to be addressed through the effective integration of technology into communities, institutions, and societies. What is most important is not so much the physical availability of computers and the Internet but rather people's ability to make use of those technologies to engage in meaningful social practices.
National Research Council,Commission on Physical Sciences, Mathematics, and Applications,Computer Science and Telecommunications Board,Committee on Information Technology Research in a Competitive World
Author : National Research Council,Commission on Physical Sciences, Mathematics, and Applications,Computer Science and Telecommunications Board,Committee on Information Technology Research in a Competitive World Publisher : National Academies Press Page : 269 pages File Size : 54,7 Mb Release : 2000-10-05 Category : Computers ISBN : 9780309172011
Making IT Better by National Research Council,Commission on Physical Sciences, Mathematics, and Applications,Computer Science and Telecommunications Board,Committee on Information Technology Research in a Competitive World Pdf
The flood of information technology (I.T.) products and services entering the market place often obscures the need to nurture the research enterprise. But as I.T. becomes integrated into all aspects of society, the need for research is even greater. And the range of issues that need to be addressed is broader than ever. This new book highlights the fundamental importance of research to ensure that I.T. meets society's expanding needs. Against the background of dramatic change in the I.T. landscape, the committee examines four key questions: Is the scope of I.T. research broad enough-particularly in the arena of large-scale systems-to address government, business, and social applications? Are government and industrial sponsors providing sufficient funding for I.T. research? Is the research net big both big and diverse enough to capture sufficient financial and intellectual resources to advance the field? Are structures and mechanisms for funding and conducting research suited to the new sets of research challenges?
National Academies of Sciences, Engineering, and Medicine,Division on Engineering and Physical Sciences,Computer Science and Telecommunications Board,Committee on Information Technology, Automation, and the U.S. Workforce
Author : National Academies of Sciences, Engineering, and Medicine,Division on Engineering and Physical Sciences,Computer Science and Telecommunications Board,Committee on Information Technology, Automation, and the U.S. Workforce Publisher : National Academies Press Page : 199 pages File Size : 52,9 Mb Release : 2017-04-18 Category : Computers ISBN : 9780309454056
Information Technology and the U.S. Workforce by National Academies of Sciences, Engineering, and Medicine,Division on Engineering and Physical Sciences,Computer Science and Telecommunications Board,Committee on Information Technology, Automation, and the U.S. Workforce Pdf
Recent years have yielded significant advances in computing and communication technologies, with profound impacts on society. Technology is transforming the way we work, play, and interact with others. From these technological capabilities, new industries, organizational forms, and business models are emerging. Technological advances can create enormous economic and other benefits, but can also lead to significant changes for workers. IT and automation can change the way work is conducted, by augmenting or replacing workers in specific tasks. This can shift the demand for some types of human labor, eliminating some jobs and creating new ones. Information Technology and the U.S. Workforce explores the interactions between technological, economic, and societal trends and identifies possible near-term developments for work. This report emphasizes the need to understand and track these trends and develop strategies to inform, prepare for, and respond to changes in the labor market. It offers evaluations of what is known, notes open questions to be addressed, and identifies promising research pathways moving forward.
