Itil 4 Specialist High Velocity It Hvit Courseware

Author : Van Haren Publishing
Publisher : Unknown
Page : 250 pages
File Size : 44,5 Mb
Release : 2020-08
Category : Business & Economics
ISBN : 9401806748

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Itil(r) 4 Specialist High Velocity It (Hvit) Courseware by Van Haren Publishing Pdf

'ITIL(R)4 Specialist: High Velocity IT explores the convergence between business and IT, providing candidates with a specialised insight into the ways in which digital organisations and digital operating models function through a fast-paced environment. By highlighting the difference between IT transformation and digital transformation, the ITIL 4 Specialist High Velocity IT module enables the identification of new opportunities for digital investment, leading to significant business enablement. Embedding effective digital services at its core, it will provide candidates with all the tools they need to update their skills for the digital era. At the same time, it will enable organisations to make the right investments, in order to meet and exceed business goals. Encouraging IT and digital professionals to refine their abilities by increasing the speed and improving the quality of service delivery, the module focuses on creating greater value by promoting new methods of working and challenging existing ways of thinking. It encompasses cutting-edge digital technology to optimise end-user services and implement design-thinking, facilitating the construction of complex, yet adaptive, systems. This module covers a range of innovative working methods, such as DevOps practices and Lean and Agile approaches. It is designed to help bridge the gap between development and operational practices, and best support digital delivery from optimisation to radical transformation.

Author : Claire Agutter
Publisher : IT Governance Ltd
Page : 287 pages
File Size : 55,5 Mb
Release : 2021-11-18
Category : Computers
ISBN : 9781787782969

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ITIL® 4 High-velocity IT (HVIT) - Your companion to the ITIL 4 Managing Professional HVIT certification by Claire Agutter Pdf

An excellent supplement to any ITIL 4 High-velocity IT training course ITIL® 4 High-velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification is a study guide designed to help students pass the ITIL® 4 High-velocity IT module.

Author : Learning Solutions E.A.
Publisher : Van Haren
Page : 250 pages
File Size : 51,8 Mb
Release : 2020-01-08
Category : Education
ISBN : 9789401806756

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ITIL® 4 Specialist High Velocity IT (HVIT) Courseware by Learning Solutions E.A. Pdf

ITIL®4 Specialist: High Velocity IT explores the convergence between business and IT, providing candidates with a specialised insight into the ways in which digital organisations and digital operating models function through a fast-paced environment. By highlighting the difference between IT transformation and digital transformation, the ITIL 4 Specialist High Velocity IT module enables the identification of new opportunities for digital investment, leading to significant business enablement. Embedding effective digital services at its core, it will provide candidates with all the tools they need to update their skills for the digital era. At the same time, it will enable organisations to make the right investments, in order to meet and exceed business goals. Encouraging IT and digital professionals to refine their abilities by increasing the speed and improving the quality of service delivery, the module focuses on creating greater value by promoting new methods of working and challenging existing ways of thinking. It encompasses cutting-edge digital technology to optimise end-user services and implement design-thinking, facilitating the construction of complex, yet adaptive, systems. This module covers a range of innovative working methods, such as DevOps practices and Lean and Agile approaches. It is designed to help bridge the gap between development and operational practices, and best support digital delivery from optimisation to radical transformation.

Author : Claire Agutter
Publisher : Unknown
Page : 128 pages
File Size : 55,8 Mb
Release : 2021
Category : Electronic data processing personnel
ISBN : 1787782980

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ITIL 4 High-velocity IT (HVIT) by Claire Agutter Pdf

Author : Axelos
Publisher : Tso, the Stationery Office
Page : 188 pages
File Size : 40,8 Mb
Release : 2020-02
Category : Electronic
ISBN : 0113316402

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ITIL 4 High-Velocity IT by Axelos Pdf

ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification.

Author : Axelos
Publisher : Unknown
Page : 128 pages
File Size : 46,6 Mb
Release : 2020
Category : Electronic books
ISBN : 0113316380

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ITIL 4 Managing Professional by Axelos Pdf

Discussing concepts, principles, methods, and techniques, this book covers all types of engagement and interaction between a service provider and its customers, users, suppliers, and partners. --

Author : Learning Solutions E.A.
Publisher : Van Haren
Page : 128 pages
File Size : 40,6 Mb
Release : 2020
Category : Education
ISBN : 9789401806169

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ITIL® 4 Specialist – Create, Deliver & Support (CDS) Courseware by Learning Solutions E.A. Pdf

This module covers the 'core' service management activities and expands the current scope of ITIL to include the 'creation' of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools. “Create, Deliver and Support” module provides IT practitioners with an understanding of service quality and improvement methods, enabling them to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market. ITIL 4 Specialist Create, Deliver and Support is aimed at individuals who are continuing their journey in service management, ITSM managers and ITSM practitioners managing the operation of IT-enabled and digital products and services, and those responsible for their end-to-end delivery, as well as holders of existing ITIL qualifications who wish to update and develop their knowledge further. Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.

Author : Claire Agutter
Publisher : IT Governance Ltd
Page : 211 pages
File Size : 45,8 Mb
Release : 2020-04-28
Category : Computers
ISBN : 9781787782204

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ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition by Claire Agutter Pdf

ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

Author : International Association for Contract and Commercial Management
Publisher : Van Haren
Page : 272 pages
File Size : 44,6 Mb
Release : 2013-09-23
Category : Education
ISBN : 9789087537128

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Fundamentals of Contract and Commercial Management by International Association for Contract and Commercial Management Pdf

This ground-breaking title from the world’s leading authority on contemporary contracting best practices, the IACCM (International Association for Contract and Commercial Management) delivers a lively and practical complete insight into the contracting process which is useful in both business and personal life. Contracts are the language of business, and this book gives readers the essentials that can make a difference to any deal, no matter how big or small. Designed for the non-contract business professional, this book takes project managers and other professionals through the basic process and gives them a road map to improved results, increased value, and successful outcomes In this book you’ll find sensible guidance and approaches to ensure business success. Case studies showing you what can go wrong – and what can go right -- bring theory into the real world. Checklists give confidence and enable you to be certain that you have asked and answered the right questions as you go through any deal. This real-world approach demonstrates the value of effective contracting. This is not dry, academic prose. It is compelling and dynamic advice and tools to manage business relationships for both buyers and sellers.

Author : Anonim
Publisher : Unknown
Page : 176 pages
File Size : 52,5 Mb
Release : 2016
Category : Electronic
ISBN : 0113314930

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ITIL Practitioner Guidance by Anonim Pdf

This guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.

Author : AXELOS Limited (author),itSMF UK
Publisher : Unknown
Page : 154 pages
File Size : 49,6 Mb
Release : 1901
Category : Electronic
ISBN : 0113318030

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ITIL 4 by AXELOS Limited (author),itSMF UK Pdf

ITIL 4: High-velocity IT Reference and Study Guide” will benefit IT practitioners who have undertaken ITIL 4 Foundation and wish to continue their journey to achieve ITIL 4 High-velocity IT, the entire pathway of ITIL 4 Managing professional and want a great, quick and easy way to study and have a source of ongoing reference.

Author : Abhinav Krishna Kaiser
Publisher : Apress
Page : 453 pages
File Size : 50,6 Mb
Release : 2020-11-26
Category : Computers
ISBN : 148426360X

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Become ITIL® 4 Foundation Certified in 7 Days by Abhinav Krishna Kaiser Pdf

Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts. The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL's guiding principles, service value chain, and the four dimensions of service management. Also included are the concepts, processes, and philosophies used in DevOps programs and projects. ITIL and DevOps concepts are explained with relevant examples. By the time you finish this book, you will have a complete understanding of ITIL 4 and will be ready to take the ITIL 4 Foundation certification exam. You will know the DevOps methodology and how ITIL reinforces the philosophy of shared responsibility and collaboration. Over the course of a week, even while working your day job, you will be prepared to take the exam. What You Will Learn Know the basics of ITIL as you prepare for the ITIL Foundation certification exam Understand ITIL through examples Be aware of ITIL's relevance to DevOps and DevOps concepts Who This Book Is For Professionals from the IT services industry

Author : Dave Armes,Niklas Engelhart,Peter McKenzie,Peter Wiggers
Publisher : Van Haren
Page : 225 pages
File Size : 45,7 Mb
Release : 2015-11-23
Category : Education
ISBN : 9789401805780

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SIAM: Principles and Practices for Service Integration and Management by Dave Armes,Niklas Engelhart,Peter McKenzie,Peter Wiggers Pdf

For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a new approach. Service Integration is the set of principles and practices, which facilitate the collaborative working relationships between service providers required to maximize the benefit of multi-sourcing. Service integration facilitates the linkage of services, the technology of which they are comprised and the delivery organizations and processes used to operate them, into a single operating model.SIAM is a relatively new and fast evolving concept. SIAM teams are being established in many organizations and in many different sectors, as part of a strategy for (out)sourcing IT services and other types of service.This is the first book that describes the concepts of SIAM. It is intended for: ITSM professionals working in integrated multi-sourced environments; Service customer managers, with a responsibility to secure the business supply of IT services in a multi-sourced environment; Service provider delivery managers with a responsibility to integrate multiple services to meet the demands of the customers business and users; Service provider managers with responsibilities to manage integrated services, participating in a multi-sourced environment.

Author : Van Haren Learning Solutions
Publisher : Van Haren
Page : 328 pages
File Size : 55,9 Mb
Release : 2020-12-01
Category : Education
ISBN : 9789401807326

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ITIL® 4 Leader Digital and IT Strategy (DITS) Courseware by Van Haren Learning Solutions Pdf

ITIL® 4 Leader Digital and IT Strategy (DITS) Courseware. ITIL® 4 DITS Is one of the two Strategic Leader (ITIL SL) modules. This module will concentrate on the alignment of digital business strategy with IT strategy. The module also incorporates how disruption from new technologies are impacting businesses in every industry and how company leaders are responding. The ITIL® 4 Leader: Digital and IT Strategy (DITS) module guide how the strategy should impact the design, delivery, and support of services throughout the service value chain of a company. This module advances the discussion around ITIL concepts to a corporate strategy level, by enabling IT and digital leaders to influence and drive strategic decisions, by creating a suitable digital strategy aligned to the wider cross-organizational goals. This module is therefore directed towards IT and business directors, heads of department, aspiring C-Suite professionals, and other senior business leaders who want to strategically position an organization against digital disruptors craft a digital vision, and build a robust long term strategy.

Author : Martin Curley ,Jim Kenneally ,Marian Carcary
Publisher : Van Haren
Page : 654 pages
File Size : 41,7 Mb
Release : 2016-06-15
Category : Information technology
ISBN : 9789401800501

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IT Capability Maturity Framework™ (IT-CMF™) 2nd edition by Martin Curley ,Jim Kenneally ,Marian Carcary Pdf

Business organizations, both public and private, are constantly challenged to innovate and generate real value. CIOs are uniquely well-positioned to seize this opportunity and adopt the role of business transformation partner, helping their organizations to grow and prosper with innovative, IT-enabled products, services and processes. To succeed in this, however, the IT function needs to manage an array of inter-related and inter-dependent disciplines focused on the generation of business value. In response to this need, the Innovation Value Institute, a cross-industry international consortium, developed the IT Capability Maturity Framework™ (IT-CMF™). This second edition of the IT Capability Maturity Framework™ (IT-CMF™) is a comprehensive suite of tried and tested practices, organizational assessment approaches, and improvement roadmaps covering key IT capabilities needed to optimize value and innovation in the IT function and the wider organization. It enables organizations to devise more robust strategies, make better-informed decisions, and perform more effectively, efficiently and consistently. IT-CMF is: An integrated management toolkit covering 36 key capability management disciplines, with organizational maturity profiles, assessment methods, and improvement roadmaps for each. A coherent set of concepts and principles, expressed in business language, that can be used to guide discussions on setting goals and evaluating performance. A unifying (or umbrella) framework that complements other, domain-specific frameworks already in use in the organization, helping to resolve conflicts between them, and filling gaps in their coverage. Industry/sector and vendor independent. IT-CMF can be used in any organizational context to guide performance improvement. A rigorously developed approach, underpinned by the principles of Open Innovation and guided by the Design Science Research methodology, synthesizing leading academic research with industry practitioner expertise