Managing Beverage Operations Ahlei

Author : Ronald F. Cichy Ph.D., NCE, CHA,Lendal H Kotschevar,American Hotel & Lodging Association
Publisher : Pearson Higher Ed
Page : 413 pages
File Size : 43,5 Mb
Release : 2013-05-06
Category : Business & Economics
ISBN : 9780133475227

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Managing Beverage Operations (AHLEI) by Ronald F. Cichy Ph.D., NCE, CHA,Lendal H Kotschevar,American Hotel & Lodging Association Pdf

This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Restaurant and bar supervisors and managers, food and beverage directors, and aspiring hospitality professionals will benefit from the practical information presented in this book. The new edition of this textbook (formerly titled Managing Beverage Service) focuses on the successful elements of a beverage operation, based on research to identify those that are thriving. Discussions of leadership and supervision focus on the management and leadership practices specific to a beverage operation, including emotional intelligence and the importance of relationships, communication, recruitment and training, and motivation and performance reviews. Bar operations covers a real-world approach to beverage controls, from purchasing through serving, technology, design, and handling guest complaints. A new chapter on sales and marketing includes both food and beverage products, and boosting sales through technology and unique service.

Author : Jack D. Ninemeier
Publisher : Amer Hotel & Motel Assn
Page : 370 pages
File Size : 47,6 Mb
Release : 1990
Category : Business & Economics
ISBN : 0866120572

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Management of Food and Beverage Operations by Jack D. Ninemeier Pdf

Author : Jack D. Ninemeier,American Hotel & Lodging Association
Publisher : Pearson Higher Ed
Page : 415 pages
File Size : 49,9 Mb
Release : 2014-09-25
Category : Business & Economics
ISBN : 9780133475197

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Management of Food and Beverage Operations (AHLEI) by Jack D. Ninemeier,American Hotel & Lodging Association Pdf

This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Give your students the foundation they need to make smart decisions in food and beverage operations. MANAGEMENT OF FOOD AND BEVERAGE OPERATIONS addresses ways in which food and beverage operations have adapted management and operating tactics from other industries, what operations are doing to maintain or improve quality standards while reducing expenses, and how high-tech strategies are being used to give customers greater value for their dining dollars. Changes to this edition include technology-related updates throughout the text, an expanded discussion of marketing channels and tactics used by food service managers, information on sustainability issues in food service, and discussion of nutrition issues including menu labeling legislation, organic foods, food allergies, and the obesity problem in the United States.

Author : Ronald F. Cichy,Philip J. Hickey,American Hotel & Lodging Association,American Hotel and Lodging Association, Educational Institute Staff
Publisher : Educational Institute
Page : 0 pages
File Size : 45,9 Mb
Release : 2012-05-30
Category : Electronic
ISBN : 0133097269

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Managing Service in Food and Beverage Operations by Ronald F. Cichy,Philip J. Hickey,American Hotel & Lodging Association,American Hotel and Lodging Association, Educational Institute Staff Pdf

Managing Service in Food and Beverage Operations shows students how food service professionals create and deliver guest-driven service; enhance value, build guest loyalty, and promote repeat business; and continuously improve the process of providing excellent service. Students will learn how every aspect of a food service operations contributes to the guest experience and will explore unique features of a variety of food and beverage operations.

Author : Jack D. Ninemeier,American Hotel & Lodging Association
Publisher : Pearson Higher Ed
Page : 508 pages
File Size : 52,8 Mb
Release : 2013-10-18
Category : Business & Economics
ISBN : 9780133475609

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Planning and Control for Food and Beverage Operations (AHLEI) by Jack D. Ninemeier,American Hotel & Lodging Association Pdf

This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. The eighth edition of Planning and Control for Food and Beverage Operations continues an emphasis on practical activities that managers in food service operations of all sizes can use to plan and control their operations. The primary topics of this book–food and beverage products, labor, and revenue–are carefully analyzed, and the best strategies for their management in commercial and noncommercial food service operations are provided. This book is meant to be read and used. Students in formal educational programs and trainees in hospitality operations may read the book from cover to cover as part of formal or informal professional development and career training activities. Others, such as managers and supervisors on the front lines, can turn to this book for “how-to-do-it” help with problem-solving tasks on the job.

Author : Lea R. Dopson,David K. Hayes
Publisher : John Wiley & Sons
Page : 469 pages
File Size : 44,7 Mb
Release : 2019-09-04
Category : Technology & Engineering
ISBN : 9781119524991

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Food and Beverage Cost Control by Lea R. Dopson,David K. Hayes Pdf

Professional foodservice managers are faced with a wide array of challenges on a daily basis. Controlling costs, setting budgets, and pricing goods are essential for success in any hospitality or culinary business. Food and Beverage Cost Control provides the tools required to maintain sales and cost histories, develop systems for monitoring current activities, and forecast future costs. This detailed yet reader-friendly guide helps students and professionals alike understand and apply practical techniques to effectively manage food and beverage costs. Now in its seventh edition, this extensively revised and updated book examines the entire cycle of cost control, including purchasing, production, sales analysis, product costing, food cost formulas, and much more. Each chapter presents complex ideas in a clear, easy-to-understand style. Micro-case studies present students with real-world scenarios and problems, while step-by-step numerical examples highlight the arithmetic necessary to understand cost control-related concepts. Covering everything from food sanitation to service methods, this practical guide helps readers enhance their knowledge of the hospitality management industry and increase their professional self-confidence.

Author : Raphael R. Kavanaugh,Jack D. Ninemeier,American Hotel & Lodging Association
Publisher : Pearson Higher Ed
Page : 407 pages
File Size : 43,7 Mb
Release : 2013-05-03
Category : Business & Economics
ISBN : 9780133475326

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Supervision in the Hospitality Industry (AHLEI) by Raphael R. Kavanaugh,Jack D. Ninemeier,American Hotel & Lodging Association Pdf

This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Introduce students to the supervisory skills they’ll need to succeed in a hospitality career. They will be prepared to meet the expectations of management, employees, and guests. SUPERVISION IN THE HOSPITALITY INDUSTRY, 5/e features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new information on the costs and benefits of training; and a discussion of the use of technology for employee scheduling, including scheduling software and company intranets. This book also provides resources to help students create a professional development plan for their career. Authors: Jack D. Ninemeier, Ph.D., CHA, CHE, and Raphael R. Kavanaugh, Ed.D., CHA

Author : Joe Perdue,American Hotel & Lodging Association
Publisher : Pearson Higher Ed
Page : 756 pages
File Size : 50,7 Mb
Release : 2013-05-06
Category : Business & Economics
ISBN : 9780133475364

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Contemporary Club Management (AHLEI) 3e by Joe Perdue,American Hotel & Lodging Association Pdf

This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. CONTEMPORARY CLUB MANAGEMENT, 3/e introduces students to the complex world of private club management. Chapter contributors are hospitality educators and others with expertise in the areas of club management and facilities. The third edition features two new chapters. “Effective Communication for Club Managers” covers common communications challenges; speaking, writing, and listening; important workplace communication issues, and technology and communication. “Club Facility Management” provides an overview of facility management responsibilities at a private club, sustainability, building projects, and quality assessments. Other topics include Club Governance and the General Manager/CEO, Membership Marketing, Club Food and Beverage Operations, and Golf Operations in Clubs. Editors: Joe Perdue, CCM, CHE, and Jason Koenigsfeld, Ph.D., CHE, for the Club Managers Association of America

Author : Michael L. Kasavana
Publisher : Unknown
Page : 128 pages
File Size : 43,8 Mb
Release : 2016
Category : Electronic
ISBN : 086612490X

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Managing Technology in the Hospitality Industry by Michael L. Kasavana Pdf

Author : Michael L. Kasavana,American Hotel & Lodging Association
Publisher : Educational Institute
Page : 0 pages
File Size : 52,7 Mb
Release : 2013-04-26
Category : Hotel management
ISBN : 0133430782

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Managing Front Office Operations by Michael L. Kasavana,American Hotel & Lodging Association Pdf

Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations.

Author : Raymond S. Schmidgall,James W. Damitio
Publisher : Unknown
Page : 555 pages
File Size : 51,6 Mb
Release : 2015
Category : Accounting
ISBN : 0866124519

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Hospitality Industry Financial Accounting by Raymond S. Schmidgall,James W. Damitio Pdf

Author : Gabor Forgacs,American Hotel & Lodging Association
Publisher : Pearson Higher Ed
Page : 125 pages
File Size : 41,7 Mb
Release : 2013-05-06
Category : Business & Economics
ISBN : 9780133474725

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Revenue Management (AHLEI) by Gabor Forgacs,American Hotel & Lodging Association Pdf

This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. This short course provides students with an overview of this important discipline and is an ideal supplement to a marketing, front office, or general operations class. A solid understanding of revenue management’s key concepts and the selective application of its most effective strategies and tactics have become mission critical for most hospitality operations. This NEW book explores the applicability of revenue maximization strategies and their operational aspects. Readers will learn the difference between strategic and tactical revenue management and why that distinction is critical, the tools that are available to revenue managers and when to use them, the broad range of information needed to effectively maximize revenue, vital issues to consider before implementing revenue management tactics, how revenue management is often misunderstood and applied inappropriately, the significant potential consequences of using revenue management poorly, as well as the benefits it can provide when done well.

Author : Robert H. Woods,Misty Johanson,Michael S. Sciarini,American Hotel & Lodging Association
Publisher : Pearson Higher Ed
Page : 494 pages
File Size : 54,8 Mb
Release : 2013-04-23
Category : Business & Economics
ISBN : 9780133454123

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Managing Hospitality Human Resources (AHLEI) by Robert H. Woods,Misty Johanson,Michael S. Sciarini,American Hotel & Lodging Association Pdf

This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Hospitality is a people industry, and this textbook will teach readers how to manage the important human resources who provide services within a hospitality operation. They'll learn how to fulfill the requirements of U.S. employment and workplace laws, and discover the latest strategies for attracting employees, minimizing turnover, and maximizing productivity. Topics include: The impact of the post-recession economy on recruiting, selection, retention, and turnover How companies use social media to learn about job applicants The role of technology in performance appraisals The latest trends in effective incentive programs and industry benefits The changing face of unions and new trends in organizing and collective bargaining Social responsibility and sustainability measures, including what companies are doing (and not doing) right

Author : David K. Hayes,Joshua D. Hayes,Peggy A. Hayes
Publisher : John Wiley & Sons
Page : 482 pages
File Size : 54,6 Mb
Release : 2021-11-09
Category : Business & Economics
ISBN : 9781119790778

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Revenue Management for the Hospitality Industry by David K. Hayes,Joshua D. Hayes,Peggy A. Hayes Pdf

REVENUE MANAGEMENT FOR THE HOSPITALITY INDUSTRY Explore intermediate and advanced topics in the field of revenue management with this up-to-date guide In the newly revised second edition of Revenue Management for the Hospitality Industry, an accomplished team of industry professionals delivers a comprehensive and insightful review of hospitality pricing and revenue optimization strategies. The book offers realistic industry examples from hotels, restaurants, and other hospitality industry segments that use differential pricing as a major revenue management tool. The authors discuss concepts critical to the achievement of hospitality professionals’ revenue management goals and include new examinations of the growing importance of effective data collection and management. A running case study helps students learn how to incorporate the revenue management principles and strategies included in the book’s 14 chapters. Written for students with some prior knowledge and understanding of the hospitality industry, the new edition also includes: A brand-new chapter on data analysis and revenue management that addresses many of the most important data and technology-related developments in the field, including the management of big data, data safety, and data security In-depth discussions of revenue management topics including Net Revenue Per Available Room, Direct Revenue Ratio, and other KPIs Major changes to the book’s instructor support materials and an expansion of the instructor’s test bank items and student exercises. An indispensable resource for students taking courses in hospitality management or business administration, Revenue Management for the Hospitality Industry, Second Edition is also ideal for managers and executives in the hospitality industry.

Author : Aleta A. Nitschke,William D. Frye,American Hotel & Lodging Association
Publisher : Pearson Higher Ed
Page : 619 pages
File Size : 45,6 Mb
Release : 2013-04-29
Category : Business & Economics
ISBN : 9780133454376

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Managing Housekeeping Operations (AHLEI) by Aleta A. Nitschke,William D. Frye,American Hotel & Lodging Association Pdf

This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. Housekeeping is critical to the success of today's hospitality operations. The third edition of this textbook shows what it takes to direct day-to-day operations of this department, from big-picture management issues to technical details for cleaning each area.