Managing For Service Effectiveness In Social Welfare Organizations

Author : Rino J Patti,Charles A Rapp,John Poertner
Publisher : Routledge
Page : 325 pages
File Size : 54,7 Mb
Release : 2014-01-14
Category : Medical
ISBN : 9781135851972

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Managing for Service Effectiveness in Social Welfare Organizations by Rino J Patti,Charles A Rapp,John Poertner Pdf

This important book is the first to make an explicit link between management practices and service outcomes in social welfare agencies. Managing for Service Effectiveness in Social Welfare Organizations is based on the premise that the primary responsibility and distinctive competency of social welfare management is delivering high quality, effective services to clients. Collectively, the book’s esteemed contributors have clearly presented a model of administration founded on concepts and strategies for connecting managerial action with service effectiveness. The sections of the book correspond to the core functions and tasks in an effective approach to management, including measuring performance, program and organizational design, managing people, managing information, managing environmental relations, and the ethics of managing for effectiveness.

Author : Rino J. Patti
Publisher : SAGE
Page : 594 pages
File Size : 48,9 Mb
Release : 2000-05-11
Category : Medical
ISBN : 0761914706

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The Handbook of Social Welfare Management by Rino J. Patti Pdf

A compendium of every aspect of social welfare management and the ultimate reference book, this volume: introduces the field of social welfare management; examines the organizational background of social welfare; discusses the various tasks and roles of the social welfare manager; and considers specific fields of care such as mental health, families and children, and older people.

Author : Rino J. Patti
Publisher : Prentice Hall
Page : 280 pages
File Size : 45,8 Mb
Release : 1983
Category : Business & Economics
ISBN : UOM:39015050395576

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Social Welfare Administration by Rino J. Patti Pdf

Author : Rino J. Patti,John Poertner,Charles A. Rapp
Publisher : Psychology Press
Page : 308 pages
File Size : 49,5 Mb
Release : 1988
Category : Business & Economics
ISBN : 9780866566872

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Managing for Service Effectiveness in Social Welfare Organizations by Rino J. Patti,John Poertner,Charles A. Rapp Pdf

This important book is the first to make an explicit link between management practices and service outcomes in social welfare agencies. Managing for Service Effectiveness in Social Welfare Organizations is based on the premise that the primary responsibility and distinctive competency of social welfare management is delivering high quality, effective services to clients. Collectively, the book's esteemed contributors have clearly presented a model of administration founded on concepts and strategies for connecting managerial action with service effectiveness. The sections of the book correspond to the core functions and tasks in an effective approach to management, including measuring performance, program and organizational design, managing people, managing information, managing environmental relations, and the ethics of managing for effectiveness.

Author : Rino J. Patti
Publisher : SAGE
Page : 537 pages
File Size : 44,6 Mb
Release : 2008-10
Category : Political Science
ISBN : 9781412952910

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The Handbook of Human Services Management by Rino J. Patti Pdf

Focusing on an effectiveness-driven approach to management in the human services, Rino J. Patti's The Handbook of Human Services Management, Second Edition explores the latest information on practice innovations, theoretical perspectives, and empirical research to provide an essential perspective on what managers do to create and sustain organizations that deliver high quality, effective services to consumers. Offering the most comprehensive coverage of human services management available today, this second edition includes 24 chapters authored by distinguished practitioners and scholars in human services management: 10 that are entirely new and 14 that have been extensively revised. The Handbook is accompanied by an Instructor's Manual.

Author : Bowen McBeath,Karen Hopkins
Publisher : Routledge
Page : 359 pages
File Size : 43,8 Mb
Release : 2020-09-10
Category : Social Science
ISBN : 9781000069655

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The Future of Human Service Organizational & Management Research by Bowen McBeath,Karen Hopkins Pdf

This book provides panoramic overviews of critical human service organizational and management practice challenges, as well as new and needed research frontiers. The Future of Human Service Organizational & Management Research: Navigating Complex Frontiers invites researchers, educators, and practitioners to explore: the intersection of the complex environment of public and private human service organizations; and the rise and uncertain effects of new developments in social work, public policy and public management, and other helping professions. The contributors identify how future generations of macro practitioners and scholar-researchers can: Improve service delivery and program effectiveness; Implement evidence-based practices and evidence-informed practices; Promote leadership and social innovation; Build linkages across micro, meso, and macro levels of practice; Train organizational leaders and educate practitioners; and Advocate for more socially just visions of social welfare and society. This edited collection argues that human service organizational and management practice and research are needed to support new discoveries in social welfare, social work, and related professions. This book was originally published as a special issue of the journal, Human Service Organizations: Management, Leadership & Governance.

Author : David P. Moxley
Publisher : Unknown
Page : 0 pages
File Size : 52,7 Mb
Release : 2022
Category : Electronic
ISBN : 3031160991

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Releasing Knowledge for Practice in Human and Social Service Organizations by David P. Moxley Pdf

This book will advance readers' understanding of the knowledge development, building and/or management process within human service organizations, informed by the author's experience in human service organizations, as consultant, and practitioner. Readers can come to understand the knowledge building process, and gain a conceptual framework in building organizational knowledge for the advancement of human services practice. The importance of knowledge management in social welfare and human service is twofold. Knowledge management is about an organization managing what it knows in order to achieve more competent and more effective performance. It also is about how domains and fields of practice may transform themselves over time through the purposeful creation and destruction of knowledge. Knowledge management can be a cornerstone of today's human service and social welfare organizations and may be a principal strategy for effecting innovation and evolution in the ways societies address and meet human needs. David P. Moxley is Professor and Assistant Dean for Behavioral Health in the University of Alaska Anchorage College of Health, USA, where he also serves as Director of the School of Social Work and Department of Human Services.

Author : Lawrence L. Martin
Publisher : SAGE
Page : 124 pages
File Size : 53,7 Mb
Release : 1993-09-10
Category : Business & Economics
ISBN : 0803949502

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Total Quality Management in Human Service Organizations by Lawrence L. Martin Pdf

Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.

Author : Marc L. Miringoff
Publisher : MacMillan Publishing Company
Page : 272 pages
File Size : 48,9 Mb
Release : 1980
Category : Business & Economics
ISBN : UOM:39015016154174

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Management in Human Service Organizations by Marc L. Miringoff Pdf

Abstract: A college teaching text and authoritative guide to organizational problem-solving offers a comprehensive and innovative approach to improving the management of a variety of programs (e.g., mental health, alcoholism, social services, etc.). Following an introductory chapter on the need for a proper perspective in human service management, the remaining 12 chapters are grouped under 2 principal themes: analyzing the organization to determine how well human services are developed; and managing the organization to effectively initiate and maintain improved services. The philosophical approach employs such management concepts as authority, professional expertise, decision-making, and goals for organizational analysis, and employs various management tools (e.g., program evaluation, budgeting, reporting system, staff development community relations) for improving services in human service organizations. (wz).

Author : Mark Hughes,Michael Wearing
Publisher : SAGE
Page : 218 pages
File Size : 43,7 Mb
Release : 2007-09-07
Category : Social Science
ISBN : 9781446233603

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Organisations and Management in Social Work by Mark Hughes,Michael Wearing Pdf

What role does social work play in human service organisations? How do social workers experience and initiate organisational change? How can they engage and negotiate with managers and other professionals? How does a social worker deal with ethical and interpersonal conflicts within organisations? Organisations and Management in Social Work grounds these complex questions in a comprehensive and accessible overview of the organisational context of social work practice. The book demonstrates how effective service delivery is dependent on organisational and managerial activities and procedures, and emphasises the importance of critiquing existing organisational structures. This invaluable book: " critically examines organisational theory, managerial techniques and organisational structures " develops strategies for ethical and reflective organisational practice " promotes an understanding of how to plan and manage change in learning organisations " helps readers understand the nature of social work professionalism, including partnership and teamwork, and the inherent tensions in human service organisations " discusses important themes such as leadership, supervision, risk, decision making, and accountability " explores the potential for increasing service user and worker participation in organisations " includes extended practice examples and reflective questions. Organisations and Management in Social Work will be essential reading for social work students and professionals who wish to better understand the organisational context in which they work. Dr Mark Hughes is a Lecturer and Dr Michael Wearing is a Senior Lecturer in Social Work in the School of Social Sciences and International Studies at the University of New South Wales.

Author : David Bargal,Hillel Schmid
Publisher : Routledge
Page : 212 pages
File Size : 46,9 Mb
Release : 2012-11-12
Category : Business & Economics
ISBN : 9781136584947

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Organizational Change and Development in Human Service Organizations by David Bargal,Hillel Schmid Pdf

Through change and development, human service organizations can promote the well-being of their clients more effectively. This important book describes and analyzes recent research on organizational change and development in the social and human services. It is particularly relevant in light of the significant changes in these organizations during the last decade and the lack of literature in the area. Organizational Change and Development in Human Service Organizations brings together the work of scholars who deal with social welfare administration and change in human services, combining research studies with theoretical approaches to change and development. It helps readers better understand the process of change and the role of the environment in creating change. Insightful chapters encourage practitioners, scholars, and students to plan change in organizations, utilize models of change and organizational development in real life, and evaluate change and its results and impacts. This much-needed book addresses a variety of topics, including: the uses of force field analysis in assessing prospects for organizational change planned change in voluntary and government social service agencies interorganizational coordination of services to children in state custody early stages in the creation of self-help organizations organization and community transformation organizational development in public social services strategic and structural change in human service organizations a developmental approach to program evaluation Many readers will find the information in Organizational Change and Development in Human Service Organizations to be extremely beneficial in their daily work. Covering the important issues, it gives readers a deeper insight into the processes of change and development so they can provide better services to their clients. This book is a vital resource for social workers, professionals in public administration, individuals involved in MSW programs, and students in the social sciences, including sociology and political science.

Author : Yeheskel Hasenfeld,Andrew Delano Abbott
Publisher : SAGE
Page : 410 pages
File Size : 48,7 Mb
Release : 1992-04
Category : Political Science
ISBN : 0803940653

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Human Services as Complex Organizations by Yeheskel Hasenfeld,Andrew Delano Abbott Pdf

On human services

Author : National Conference on Social Welfare. Task Forces on the Organization and Delivery of Human Services: the Public, Private, and Consumer Partnership
Publisher : Unknown
Page : 80 pages
File Size : 52,6 Mb
Release : 1976
Category : Malpractice
ISBN : UOM:39015016151428

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Expanding Management Technology and Professional Accountability in Social Service Programs by National Conference on Social Welfare. Task Forces on the Organization and Delivery of Human Services: the Public, Private, and Consumer Partnership Pdf

Author : Adalbert Evers,Riitta Haverinen,Kai Leichsenring,Gerald Wistow
Publisher : Routledge
Page : 312 pages
File Size : 46,7 Mb
Release : 2019-05-23
Category : Business & Economics
ISBN : 9780429787409

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Developing Quality in Personal Social Services by Adalbert Evers,Riitta Haverinen,Kai Leichsenring,Gerald Wistow Pdf

First published in 1997, this volume is about the challenge of introducing business-originated concepts of quality assurance, personal social services are currently confronted with all over Europe. Undoubtedly, the new orientation towards a more business-like approach in social welfare settings will raise professionalism, "client-orientation" and controlling (instead of mere inspection). There is evidence, however, that the specificities of personal social services are not always taken into account if it comes to introducing market values and mechanisms. Due to this development it becomes essential to promote more adequate criteria for quality standards in the very field of personal social services. The challenge is to maintain a certain standard of service provision while at the same time reconsidering the preconditions for defining quality. This will imply the search for a consensus between allegedly diverging approaches, i.e. between their different basic concepts, aims and standards. Given the social and economic context within which these developments are taking place, the focus of the contributions is on their critical assessment in different European countries. An overview is given about national developments in the areas of care for older persons and other social services. The contributors from Austria, Belgium, Denmark, Finland, Germany, Italy, the Netherlands, Norway, Sweden, and the UK look at how and by whom quality is defined and what challenges the actors of the traditionally mixed economy of personal social services are meeting. Empirical evidence about user involvement and satisfaction is given but also theoretical reasoning about the impact of business approaches on a "pubic good". Thus, the book tries to fill an important gap in practice, research and policy-making concerning personal social services and quality issues.

Author : Yeheskel Hasenfeld
Publisher : SAGE Publications
Page : 609 pages
File Size : 45,6 Mb
Release : 2009-07-29
Category : Social Science
ISBN : 9781483351469

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Human Services as Complex Organizations by Yeheskel Hasenfeld Pdf

"Hasenfeld has done it again. An excellent collection of essays on many of the most important trends and issues involving human service organizations." —Mayer N. Zald, Professor (emeritus), Sociology, Social Work, and Management, University of Michigan The Second Edition of this best-selling text provides a comprehensive and state-of-the-art perspective on human service organizations. This vanguard collection weaves the latest theoretical and empirical studies in macro theory with contemporary examples from hospitals, schools, social service organizations, mental health centers, and public welfare agencies. Blending theory with application, this outstanding anthology highlights the moral choices and accomplishments made by human service organizations. Key Features of This Edition Presents the latest theoretical and empirical studies on human service organizations, offering students key analytical tools to study and understand human behavior in various contexts. Introduces important new topics, such as the impact of the policy environment, emotional labor, and advocacy Offers students a new perspective with original studies on organizational ideologies, conditions of work, structuration of service technologies, diversity, and discretion. Intended Audience This exceptional compilation of the best theoretical and empirical studies on human service organizations is indispensable to graduate students and scholars of organization studies, organizational behavior, and Human Behavior in the Social Environment.