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Managing Violence in the Workplace by Thomas K. Capozzoli,R. Steve McVey Pdf
Managing Violence in the Workplace is a prescription that contains many lists of "do's" and "don'ts" and "how to's" for proactive and reactive responses to workplace violence. The authors have analyzed numerous incidents in the workplace and constructed "how to" guidelines. Be prepared for managing workplace violence. Develop procedures to reduce the potential for violence, create contingency plans, fulfill your legal and moral obligation to employees and the public, reduce your company's liability, and provide a safer environment for all. Who can benefit from Managing Violence in the Workplace? Any organizational executive, risk manager, security, or human resource professional... anyone working to create a comprehensive, organizational program for response to potential and actual incidents of workplace violence.
Preventing and Managing Violence in Organizations by Marc H. Siegel Pdf
Organizations of all types and sizes, whether they are a business, educational institution, healthcare provider, or house-of-worship, need to plan for the possibility of violent acts that may impact its people, assets, and activities. Preventing and Managing Violence in Organizations: Workplace Violence, Targeted Violence, and Active Shooters provides a comprehensive approach to addressing workplace violence, active shooter and assailant events, and other forms of targeted violence. The book takes a unique perspective that the prevention and management of violence in an organization is a risk and business management issue, rather than a siloed security issue. As such, the book’s objective is to help organizations develop a program for preventing and managing violence that can be integrated into their day-to-day overall business management approach. The main theme of the book is that any program to prevent and manage violence in an organization needs to be an inclusive process: where everyone in the organization is viewed as a risk maker and risk taker, and therefore, a risk manager. The emphasis is on building a risk and security awareness culture in the organization so that everyone throughout the organization is aware and part of the solution. The book recognizes that many, if not most, organizations do not have a dedicated chief security officer to oversee the prevention and management of violence. It also recognizes that many resource allocation decisions are made by business managers, not the security manager. While other books approach this issue from a security perspective, this book takes the perspective that providing a safe and secure environment within the organization, and protecting its people, assets, and activities, is a business management imperative. Therefore, the book emphasizes the need to promote a risk and security awareness culture that is integrated into the organization's system of management and all its activities and functions. The "Introduction" section of the book includes a brief description of violence in organizations and the imperative for integrating the prevention and management of violence into the organization’s overall business management strategy. The "Framework" section helps business, human resource, risk, security, and safety managers build a programmatic framework to support prevention and management of violence in all the organizations activities. The "Tactics and Control Measures" section provides tactical and operational advice and tools on methods to prevent, respond to, and recover from potentially violent events. For organizations that have adopted an ISO, Robust Process Improvement, or Six-Sigma management systems approach, they will immediately recognize that the elements described in the framework can be integrated seamlessly into their overall management system approach. Preventing and Managing Violence in Organizations illustrates a systems approach for preventing and managing violence in organizations that can also be used for managing other types of operational risks. Security managers will find the book useful for integrating security in the organization’s day-to-day activities—as an integral part of these activities—rather than an add-on activity. Security professionals will be able to present their program from a business and risk management perspective.
This useful resource provides proven methods for preventing and managing violence in the workplace -- helping companies in the development of a sound violence-prevention plan. Managers and employees will learn how to recognise signs and indicators of potential violence, how to deal with explosive situations, and what steps to take after an eruption has occurred. Case examples illustrate these problems, and new laws and principles are examined.
Workplace Violence by Christina M. Holbrook,David E. Bixler,Eugene A. Rugala,Carri Casteel Pdf
Workplace Violence: Issues in Threat Management defines what workplace violence is, delves into the myths and realities surrounding the topic and provides readers with the latest statistics, thinking, and strategies in the prevention of workplace violence. The authors, who themselves have implemented successful workplace violence protection programs, guide novice and experienced practitioners alike in the development of their own programs.
This text is a fully updated and concise discussion of leading cases in workplace violence (including physical and mental harassment) and the various laws that apply to them, including human rights, health & safety, workplace insurance and the Criminal Code of Canada. This edition will help you identify what constitutes violence, what obligations are created by the common law and what employers need to do to protect their workers and themselves.
Risky Business tells in plain language the specific behaviors that indicate an employee has the potential to become violent, and it tells managers what to do--and what not to do--to prevent workplace violence. Author Lynne Falkin McClure describes in clear detail the eight major categories of behavioral clues to violence and includes anecdotes from work settings to help managers and others identify potentially violent employees. Most importantly, she emphasizes the precautions and steps managers must take when they see these “clues” in an employee's behavior and how to create and maintain a work environment that is likely to protect everyone. Including the hiring--appraisal--training process, Risky Business focuses on system-wide, ongoing prevention steps organizations can take to protect everyone in the workplace. The book points out for readers informal organizational 'policies’that unwittingly encourage potentially dangerous behaviors in employees and then offers alternative 'policies’that create and maintain a safer environment. Managers, members of personnel, and public relations representatives learn how to deal effectively with the fears of workers and customers should a violent event occur that affects the company's morale and image. However, readers are certain to gain the skills and foresight necessary to avert disaster before it strikes. Lynne Falkin McClure, PhD, is a management consultant, workshop designer/facilitator, and public speaker in Tempe, Arizona. President of McClure Associates Management Consultants, Inc., since 1980, she specializes in work relationships and conducts inhouse workshops for corporations and government agencies. Through The McClure Institute in Tempe, she offers intensive 5--day courses for executives, directors, and managers, as well as for EAP specialists and mental health professionals, on how to identify and prevent potential workplace violence. Dr. McClure has been a guest on several national shows, including appearances on “Maury Povich,” “Between the Lines” (Associated Press Broadcast News), “Good Day Atlanta,” “Market Talk” (KWHY-TV, America's first all-financial station), and “Wireless Flash” (San Diego).
Violence and Aggression in the Workplace by Paul Linsley Pdf
This is a practical guide that will support primary care members through the process of change towards PCT status and assist those with PCT status. The contributors present real solutions to the many unique issues faced in this new stage of NHS development. Endorsed by the National Association of Primary Care it is an authoritative guide for the present and for future development. All members of the new primary care organisations and those supporting them will find this handbook to be an enlightening and indispensable guide.
Risky Business by William Winston,Lynne F Mcclure Pdf
Risky Business tells in plain language the specific behaviors that indicate an employee has the potential to become violent, and it tells managers what to do--and what not to do--to prevent workplace violence. Author Lynne Falkin McClure describes in clear detail the eight major categories of behavioral clues to violence and includes anecdotes from work settings to help managers and others identify potentially violent employees. Most importantly, she emphasizes the precautions and steps managers must take when they see these “clues” in an employee’s behavior and how to create and maintain a work environment that is likely to protect everyone. Including the hiring--appraisal--training process, Risky Business focuses on system-wide, ongoing prevention steps organizations can take to protect everyone in the workplace. The book points out for readers informal organizational ‘policies’that unwittingly encourage potentially dangerous behaviors in employees and then offers alternative ‘policies’that create and maintain a safer environment. Managers, members of personnel, and public relations representatives learn how to deal effectively with the fears of workers and customers should a violent event occur that affects the company’s morale and image. However, readers are certain to gain the skills and foresight necessary to avert disaster before it strikes. Lynne Falkin McClure, PhD, is a management consultant, workshop designer/facilitator, and public speaker in Tempe, Arizona. President of McClure Associates Management Consultants, Inc., since 1980, she specializes in work relationships and conducts inhouse workshops for corporations and government agencies. Through The McClure Institute in Tempe, she offers intensive 5--day courses for executives, directors, and managers, as well as for EAP specialists and mental health professionals, on how to identify and prevent potential workplace violence. Dr. McClure has been a guest on several national shows, including appearances on “Maury Povich,” “Between the Lines” (Associated Press Broadcast News), “Good Day Atlanta,” “Market Talk” (KWHY-TV, America’s first all-financial station), and “Wireless Flash” (San Diego).
Violence in the workplace has risen to "epidemic" proportions according to the Centers of Disease Control. In this volume, Dr. Marc McElhaney, a specialist in workplace violence, presents a comprehensive guide that no manager can do without when having to prepare for these potentially dangerous and often disruptive events. These are situations that often seem to explode in the workplace without warning, when in fact, they have often long incubated outside the manager's awareness. Utilizing a risk management approach that focuses on the process of how these situations evolve, as opposed to an oversimplified presentation of "profiles", will provide the manager with the needed tools to prevent and effectively intervene, to ensure a safe and cost-effective resolution. This book takes a comprehensive view that covers the broad range of aggression control strategies that an organization can utilize, from the fundamental building blocks of a primary prevention program to specific techniques that the manager can use to defuse and stabilize situations that are already threatening to explode. In between, the author presents a step-by-step description of the assessment and intervention process that should occur when and if an organization is faced with a potentially dangerous set of circumstances. Specific high-risk situations, such as employee termination, are discussed in detail, along with strategies that Dr. McElhaney has found to be particularly effective when having to stabilize, control and ultimately ensure a safe and long-lasting conclusion. Utilizing an approach that combines his knowledge and experience from the fields of threat assessment, risk management, conflict resolution and crisis negotiation, the author focuses on an approach that not only addresses the organization's immediate needs, but which also strives for a resolution and management plan that addresses long-term safety concerns.
Preventing Workplace Violence by Mark Braverman Pdf
This book, through an examination of a number of representative real world cases, provides a detailed look at what happened to some companies and traditional tools for occupational health and safety, discipline, and employee relations now used by business and labour leaders are inadequate and inappropriate in responding to the problems of workplace violence. In fact, the methods and approaches commonly in use actually worsen the problem in some cases. The book summarizes the most up-to-date learning in this area and offers practical guidance and recommendations for assessing the risk of violence, steps for preventing workplace violence, and a through discussion of employees rights and employer's responsib
Registered Nurses' Association of Ontario,Ontario. Ministry of Health and Long-Term Care,Canada. Office of Nursing Policy
Author : Registered Nurses' Association of Ontario,Ontario. Ministry of Health and Long-Term Care,Canada. Office of Nursing Policy Publisher : Unknown Page : 154 pages File Size : 44,5 Mb Release : 2009 Category : Nurse and patient ISBN : 0920166938
Preventing and Managing Violence in the Workplace by Registered Nurses' Association of Ontario,Ontario. Ministry of Health and Long-Term Care,Canada. Office of Nursing Policy Pdf
Violence in the Workplace by Carol W. Wilkinson Pdf
Comprises a collection of papers on violence in the American workplace. Examines the scope of the problem and risk factors. Describes strategies for making the workplace more secure and assessing companies' legal rights and responsibilities. Includes a statistical analysis of workplace violence from 1980 to 1994.
Tolley's Managing Violence in the Workplace by Bill Fox,Charles Polkey,Peter Boatman Pdf
A practical guide for managers responsible for ensuring that their staff are adequately protected, trained to deal with conflict and understand their rights under the law. This book includes industry-specific case studies.
Harassment and Workplace Violence Investigations by D Rebbitt Pdf
Written primarily for the Canadian workplace, this book is a plain language practical guide to assist practitioners in conducting effective investigations into harassment, sexual harassment, bullying and workplace violence. The book contains practical examples and tips for internal and external investigators in preparing for and conducting investigations. Guidance is included on identifying allegations, identifying witnesses, conducting interviews and gathering evidence. There are also outlines to assist in report writing and delivery by investigators. The book also contains guidance on the complaint and investigation process followed by selecting an appropriate investigator. There is an entire section on lessons learned from the latest case law in this growing phenomenon.
