Preventing And Managing Violence In Organizations

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Preventing and Managing Violence in Organizations

Author : Marc H. Siegel
Publisher : CRC Press
Page : 182 pages
File Size : 54,7 Mb
Release : 2018-12-04
Category : Business & Economics
ISBN : 9781351020480

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Preventing and Managing Violence in Organizations by Marc H. Siegel Pdf

Organizations of all types and sizes, whether they are a business, educational institution, healthcare provider, or house-of-worship, need to plan for the possibility of violent acts that may impact its people, assets, and activities. Preventing and Managing Violence in Organizations: Workplace Violence, Targeted Violence, and Active Shooters provides a comprehensive approach to addressing workplace violence, active shooter and assailant events, and other forms of targeted violence. The book takes a unique perspective that the prevention and management of violence in an organization is a risk and business management issue, rather than a siloed security issue. As such, the book’s objective is to help organizations develop a program for preventing and managing violence that can be integrated into their day-to-day overall business management approach. The main theme of the book is that any program to prevent and manage violence in an organization needs to be an inclusive process: where everyone in the organization is viewed as a risk maker and risk taker, and therefore, a risk manager. The emphasis is on building a risk and security awareness culture in the organization so that everyone throughout the organization is aware and part of the solution. The book recognizes that many, if not most, organizations do not have a dedicated chief security officer to oversee the prevention and management of violence. It also recognizes that many resource allocation decisions are made by business managers, not the security manager. While other books approach this issue from a security perspective, this book takes the perspective that providing a safe and secure environment within the organization, and protecting its people, assets, and activities, is a business management imperative. Therefore, the book emphasizes the need to promote a risk and security awareness culture that is integrated into the organization's system of management and all its activities and functions. The "Introduction" section of the book includes a brief description of violence in organizations and the imperative for integrating the prevention and management of violence into the organization’s overall business management strategy. The "Framework" section helps business, human resource, risk, security, and safety managers build a programmatic framework to support prevention and management of violence in all the organizations activities. The "Tactics and Control Measures" section provides tactical and operational advice and tools on methods to prevent, respond to, and recover from potentially violent events. For organizations that have adopted an ISO, Robust Process Improvement, or Six-Sigma management systems approach, they will immediately recognize that the elements described in the framework can be integrated seamlessly into their overall management system approach. Preventing and Managing Violence in Organizations illustrates a systems approach for preventing and managing violence in organizations that can also be used for managing other types of operational risks. Security managers will find the book useful for integrating security in the organization’s day-to-day activities—as an integral part of these activities—rather than an add-on activity. Security professionals will be able to present their program from a business and risk management perspective.

Violence in the Workplace

Author : S. Anthony Baron
Publisher : Pathfinder Publishing, Inc.
Page : 188 pages
File Size : 51,7 Mb
Release : 2000
Category : Business & Economics
ISBN : 0934793700

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Violence in the Workplace by S. Anthony Baron Pdf

This useful resource provides proven methods for preventing and managing violence in the workplace -- helping companies in the development of a sound violence-prevention plan. Managers and employees will learn how to recognise signs and indicators of potential violence, how to deal with explosive situations, and what steps to take after an eruption has occurred. Case examples illustrate these problems, and new laws and principles are examined.

Workplace Violence in Mental and General Healthcare Settings

Author : Michael R. Privitera
Publisher : Jones & Bartlett Publishers
Page : 352 pages
File Size : 53,8 Mb
Release : 2010-04-28
Category : Medical
ISBN : 9781449672010

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Workplace Violence in Mental and General Healthcare Settings by Michael R. Privitera Pdf

The American Psychiatric Foundation Manfred Guttmacher Award Winner for 2012. Workplace Violence in Mental and General Health Settings provides clinicians, health care administrators, law enforcement professionals and educators with an easily accessible, cross-disciplinary approach to preventing and controlling violence in the workplace. This book condenses the vast literature available on workplace violence and renders it operational—allowing readers to rapidly digest important concepts and put them into action in real-world settings. Workplace Violence in Mental and General Health Settings draws on knowledge from fields beyond medicine to provide a comprehensive resource on everything from organizational and emergency room violence to self-defense techniques for the health care professional. More than any other, this book guides the reader from theory to practical application of prevention and management methods in the workplace. Key Features: - An explanation of violence terminology to enhance readability - New information on how workplace violence affects quality of care - Steps to manage high-volume emergency room violence - Specific training protocol to prevent workplace violence - A free CD-Rom containing sample workplace violence guidelines, powerpoints, internet links and more

Preventing and Responding to Violence at Work

Author : Kimberly Ann Rogers,Duncan Chappell
Publisher : International Labour Organization
Page : 158 pages
File Size : 52,9 Mb
Release : 2003
Category : Business & Economics
ISBN : 9221133745

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Preventing and Responding to Violence at Work by Kimberly Ann Rogers,Duncan Chappell Pdf

Workplace violence is one of today's most serious occupational hazards. This practical guide offers valuable information on how to systematically design and develop workplace prevention programs and policies. The book approaches the issue from two fronts. First, it demonstrates how workplace violence can be prevented by examining how organizations and groups are handling the problem. It reviews an array of existing guidelines and policies developed by governments, trade unions, special study groups, workplace violence experts, employers' groups, and specific industries and generates a useful survey of best practice strategies. Second, the guide outlines in detail a reliable and effective methodology for developing workplace violence prevention programs which includes: assessing and describing risk; designing, implementing, and monitoring preventive and reactive measures; and reviewing the risk management process. Every worker deserves a safe and secure environment and violence should not be accepted as part of any job. This book presents concrete guidance for combating violence in the workplace while also providing a wider understanding of the factors and conditions that contribute to it.

Preventing Workplace Violence

Author : Mark Braverman
Publisher : SAGE Publications
Page : 175 pages
File Size : 47,8 Mb
Release : 1999
Category : Business & Economics
ISBN : 9780761906155

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Preventing Workplace Violence by Mark Braverman Pdf

This book, through an examination of a number of representative real world cases, provides a detailed look at what happened to some companies and traditional tools for occupational health and safety, discipline, and employee relations now used by business and labour leaders are inadequate and inappropriate in responding to the problems of workplace violence. In fact, the methods and approaches commonly in use actually worsen the problem in some cases. The book summarizes the most up-to-date learning in this area and offers practical guidance and recommendations for assessing the risk of violence, steps for preventing workplace violence, and a through discussion of employees rights and employer's responsib

Managing Violence in the Workplace

Author : Thomas K. Capozzoli,R. Steve McVey
Publisher : CRC Press
Page : 158 pages
File Size : 42,8 Mb
Release : 1996-05-03
Category : Business & Economics
ISBN : 1574440330

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Managing Violence in the Workplace by Thomas K. Capozzoli,R. Steve McVey Pdf

Managing Violence in the Workplace is a prescription that contains many lists of "do's" and "don'ts" and "how to's" for proactive and reactive responses to workplace violence. The authors have analyzed numerous incidents in the workplace and constructed "how to" guidelines. Be prepared for managing workplace violence. Develop procedures to reduce the potential for violence, create contingency plans, fulfill your legal and moral obligation to employees and the public, reduce your company's liability, and provide a safer environment for all. Who can benefit from Managing Violence in the Workplace? Any organizational executive, risk manager, security, or human resource professional... anyone working to create a comprehensive, organizational program for response to potential and actual incidents of workplace violence.

Workplace Violence

Author : Kim Kerr
Publisher : Butterworth-Heinemann
Page : 344 pages
File Size : 40,8 Mb
Release : 2010-05-21
Category : Social Science
ISBN : 0080959210

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Workplace Violence by Kim Kerr Pdf

Workplace violence in all its forms is becoming more prevalent and pervasive every year. Workplace Violence: Planning for Prevention and Response gives a comprehensive account of the problem using a multi-faceted approach to the issues surrounding workplace violence incidents, addressing how the topic affects victims, witnesses, the workforce, family members, and management. A series of chapters helps organizations to form action and response plans to manage incidents both large and small. The focus also includes organizations that are forced to address violent individuals in settings where law enforcement may not be immediately available. Kerr speaks first-hand about complex issues like corporate liability for violent or threatening acts committed by employees, as well as issues of privacy, and he includes chapters written by experts on legal issues, cyberthreats, and anger in the workplace. This book belongs on the desk of every security manager and HR professional, and offers solid advice to all managers regardless of the size of their organization. Details the problem from all angles to help the reader design a comprehensive strategy for all constituent groups Provides proven, detailed support for creating policies and procedures, awareness, and response training Discuses real-life case studies to help readers understand how to apply strategies discussed in the book

Preventing Workplace Violence: A Training Guide for Managers and Supervisors

Author : Rosalind Jackson
Publisher : Elsevier
Page : 10 pages
File Size : 40,5 Mb
Release : 2014-09-02
Category : Social Science
ISBN : 9780128009246

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Preventing Workplace Violence: A Training Guide for Managers and Supervisors by Rosalind Jackson Pdf

Preventing Workplace Violence: A Training Guide for Managers and Supervisors is a video presentation. Length: 25 minutes. In Preventing Workplace Violence: A Training Guide for Managers and Supervisors, presenter Rosalind W. Jackson provides the fundamentals of workplace violence prevention, including initial program development. This presentation explains the components needed to develop a good baseline program, and focuses on recognizing patterns of unacceptable behavior. It addresses policy development and expert consultation considerations, along with the use of education and team coordination. The presentation also includes a sample workplace violence policy statement, and discusses the impact of workplace violence on the business. Preventing Workplace Violence: A Training Guide for Managers and Supervisors is a part of Elsevier’s Security Executive Council Risk Management Portfolio, a collection of real world solutions and "how-to" guidelines that equip executives, practitioners, and educators with proven information for successful security and risk management programs. The 25-minute, visual PowerPoint presentation with audio narration format is excellent for group learning Designed for those in the process of implementing or updating a workplace violence prevention program Emphasizes a business-wide, team approach to minimize additional costs and ensure coordination

Aggression in the Workplace

Author : Marc McElhaney
Publisher : AuthorHouse
Page : 256 pages
File Size : 46,8 Mb
Release : 2004
Category : Business & Economics
ISBN : 9781418461959

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Aggression in the Workplace by Marc McElhaney Pdf

Violence in the workplace has risen to "epidemic" proportions according to the Centers of Disease Control. In this volume, Dr. Marc McElhaney, a specialist in workplace violence, presents a comprehensive guide that no manager can do without when having to prepare for these potentially dangerous and often disruptive events. These are situations that often seem to explode in the workplace without warning, when in fact, they have often long incubated outside the manager's awareness. Utilizing a risk management approach that focuses on the process of how these situations evolve, as opposed to an oversimplified presentation of "profiles", will provide the manager with the needed tools to prevent and effectively intervene, to ensure a safe and cost-effective resolution. This book takes a comprehensive view that covers the broad range of aggression control strategies that an organization can utilize, from the fundamental building blocks of a primary prevention program to specific techniques that the manager can use to defuse and stabilize situations that are already threatening to explode. In between, the author presents a step-by-step description of the assessment and intervention process that should occur when and if an organization is faced with a potentially dangerous set of circumstances. Specific high-risk situations, such as employee termination, are discussed in detail, along with strategies that Dr. McElhaney has found to be particularly effective when having to stabilize, control and ultimately ensure a safe and long-lasting conclusion. Utilizing an approach that combines his knowledge and experience from the fields of threat assessment, risk management, conflict resolution and crisis negotiation, the author focuses on an approach that not only addresses the organization's immediate needs, but which also strives for a resolution and management plan that addresses long-term safety concerns.

Risky Business

Author : William Winston,Lynne F Mcclure
Publisher : Routledge
Page : 224 pages
File Size : 50,5 Mb
Release : 2014-06-03
Category : Business & Economics
ISBN : 9781317957904

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Risky Business by William Winston,Lynne F Mcclure Pdf

Risky Business tells in plain language the specific behaviors that indicate an employee has the potential to become violent, and it tells managers what to do--and what not to do--to prevent workplace violence. Author Lynne Falkin McClure describes in clear detail the eight major categories of behavioral clues to violence and includes anecdotes from work settings to help managers and others identify potentially violent employees. Most importantly, she emphasizes the precautions and steps managers must take when they see these “clues” in an employee’s behavior and how to create and maintain a work environment that is likely to protect everyone. Including the hiring--appraisal--training process, Risky Business focuses on system-wide, ongoing prevention steps organizations can take to protect everyone in the workplace. The book points out for readers informal organizational ‘policies’that unwittingly encourage potentially dangerous behaviors in employees and then offers alternative ‘policies’that create and maintain a safer environment. Managers, members of personnel, and public relations representatives learn how to deal effectively with the fears of workers and customers should a violent event occur that affects the company’s morale and image. However, readers are certain to gain the skills and foresight necessary to avert disaster before it strikes. Lynne Falkin McClure, PhD, is a management consultant, workshop designer/facilitator, and public speaker in Tempe, Arizona. President of McClure Associates Management Consultants, Inc., since 1980, she specializes in work relationships and conducts inhouse workshops for corporations and government agencies. Through The McClure Institute in Tempe, she offers intensive 5--day courses for executives, directors, and managers, as well as for EAP specialists and mental health professionals, on how to identify and prevent potential workplace violence. Dr. McClure has been a guest on several national shows, including appearances on “Maury Povich,” “Between the Lines” (Associated Press Broadcast News), “Good Day Atlanta,” “Market Talk” (KWHY-TV, America’s first all-financial station), and “Wireless Flash” (San Diego).

Violence at Work

Author : Martin Gill,Bonnie S. Fisher,Vaughan Bowie
Publisher : Routledge
Page : 249 pages
File Size : 55,5 Mb
Release : 2013-01-11
Category : Social Science
ISBN : 9781134035427

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Violence at Work by Martin Gill,Bonnie S. Fisher,Vaughan Bowie Pdf

Workplace violence has emerged as a growing concern in today's interdependent political economy, and increasing attention is being paid to the phenomenon both by business and in the academic world to identifying its causes and to devise strategies to prevent it. In this book a distinguished international team, composed of both academics and practitioners, identify and address the key issues. It reviews the earlier literature on workplace violence, identifying and assessing key trends and patterns of violence at work, and reapplying traditional theories of victimisation and approaches to prevention, security and safety. Particular attention is paid to case studies which reflect innovative practice in prevention strategies, and in assessing informal frameworks which have been developed in response to this. Overall this book provides a foundation on which to base ways of better explaining, predicting, understanding and preventing workplace violence.

Workplace Safety

Author : Randall W. Ferris,Daniel Murphy
Publisher : Butterworth-Heinemann
Page : 180 pages
File Size : 54,9 Mb
Release : 2015-10-23
Category : Business & Economics
ISBN : 9780128027899

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Workplace Safety by Randall W. Ferris,Daniel Murphy Pdf

Workplace Safety: Establishing an Effective Violence Prevention Program includes a powerful model on how to overcome organizational rationalization, objection, and denial when confronted with proposing a workplace violence protection program. The book offers real-life cases studies on how violence was successfully avoided using the book’s program, and also shows how to recognize and report precursor behaviors that precede violence. In addition, the book demonstrates proven methods for properly, and effectively, responding to violence should it occur, and tactfully managing the aftermath. Includes a powerful model on how to overcome organizational rationalization, objection, and denial when confronted with proposing a workplace violence protection program Offers real-life cases studies on how violence was successfully avoided using the book’s program Presents best practices on how to recognize and report precursor behaviors that precede violence Demonstrates proven methods for properly, and effectively, responding to violence and tactfully managing the aftermath

Violence Assessment and Intervention

Author : James S. Cawood,Michael H. Corcoran
Publisher : Routledge
Page : 401 pages
File Size : 46,5 Mb
Release : 2019-10-21
Category : Social Science
ISBN : 9781000692686

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Violence Assessment and Intervention by James S. Cawood,Michael H. Corcoran Pdf

Violence Assessment and Intervention: The Practitioner’s Handbook, now in its third edition, provides a proven methodology, grounded in the current empirical research and the authors’ experience in successfully assessing and managing thousands of cases in a variety of contexts and environments, for analyzing concerning behaviors and potential threatening situations, and taking action in these challenging, dynamic environments before tragedy occurs. Threat and violence assessment and management is an essential process in reducing violence and its consequences. The ongoing challenge for those assessors, particularly in common workplace environments (e.g., educational settings, public agency settings, and business settings), is applying the applicable behavioral science research in a practical and effective manner to maximize safety. The book begins by demonstrating the threat and violence assessment process from the point of the initial call and proceeds through the steps that quantify the situation and determine the appropriate response. The next section covers information gathering, victimology, and formulas and tools for risk assessment. Finally, the book explores organizational influences, school violence, ethics, security and consultation issues; the formation and running of threat management teams, and relevant laws related to violence assessment. This book is a valuable reference for human resource professionals, security professionals, mental health practitioners, law enforcement personnel, and lawyers who are members of threat assessment teams, provide threat and violence assessment and management consultations, as well as expert witnesses in cases involving workplace violence, school violence, security negligence; or wrongful termination or disputed school disciplinary actions related to aggressive, threatening, or violent behavior.