Marketing Of Healthcare Services

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Health Services Marketing

Author : Richard K. Thomas
Publisher : Springer Science & Business Media
Page : 170 pages
File Size : 54,5 Mb
Release : 2008
Category : Medical
ISBN : 9780387736044

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Health Services Marketing by Richard K. Thomas Pdf

For today’s health care professional, clinical expertise is not enough—one has to know the market. Even when a facility has its own marketing department, practitioners are regularly called on for their input. Health Services Marketing: A Practitioner’s Guide clearly and succinctly explains the range of marketing activities and techniques, from promotions to pricing, so any health professional can learn to navigate this bewildering but increasingly important aspect of healthcare. Richard Thomas’ step-by-step guide for developing a marketing plan and carrying out a successful campaign offers a hands-on approach to proven methods for staying a step ahead of the healthcare marketing game: The health industry as seen from the marketing perspective. Healthcare products, and the consumers who need them. What marketing can (and can’t) do for a medical practice. Demographics and beyond: how social marketing works. Where your marketing dollar goes: staying on budget. Market positioning: knowing the competition, building the strategy. Evaluating a marketing plan’s effectiveness. Plus dozens of forms, checklists, and questionnaires to simplify the process. Useful to practitioners and administrators alike, and equally suited to the for-profit as to the non-profit organization, Health Services Marketing gives the reader valuable tools to reach out to consumers and build lasting relationships.

Health Service Marketing Management in Africa

Author : Robert Hinson,Kofi Osei-Frimpong,Ogechi Adeola,Lydia Aziato
Publisher : CRC Press
Page : 390 pages
File Size : 51,7 Mb
Release : 2019-12-06
Category : Medical
ISBN : 9780429683930

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Health Service Marketing Management in Africa by Robert Hinson,Kofi Osei-Frimpong,Ogechi Adeola,Lydia Aziato Pdf

Health Service Marketing Management in Africa (978-0-429-40085-8, K402492) Shelving Guide: Business & Management / Marketing Management The application of marketing to healthcare is a fascinating field that will likely have more impact on society than any other field of marketing. It’s been theorized that an intrinsically unstable environment characterizes this very relevant emerging field, hence raising new questions. Changing regulations, discoveries, and new health treatments continuously appear and give rise to such questions. Advancements in technology not only improve healthcare delivery systems but also provide avenues for customers to seek information regarding their health conditions and influence their participatory behaviors or changing roles in the service delivery. Increasingly, there is a shift from a doctor-led approach to a more patient-centered approach. In Africa, the importance of marketing-driven practices in improving the delivery of healthcare services cannot be overemphasized. The issue of healthcare delivery and management is significant for policymakers, private sector players, and consumers of health-related services in developing economy contexts. Scholars have strongly argued in favor of marketing and value creation in healthcare service delivery in Africa. Each country in Africa has its own issues. For example, long waiting times, unavailable medications, and unfriendly staff are just a sampling of issues affecting the acceptability of healthcare services. These examples highlight the need to utilize marketing and value creation tools in the delivery of healthcare services. Furthermore, there is a need for the integration of service marketing and management principles to enhance the delivery of quality healthcare across Africa and other developing economies which is the critical focus of this book. This book responds to calls for quality healthcare service management practices or processes from developing economy perspectives. Focusing primarily on African and other developing economy contexts, this book covers seven thematic areas: strategy in healthcare; marketing imperatives in healthcare management; product and pricing management in healthcare; distribution and marketing communications in healthcare; managing people in healthcare; physical evidence and service quality management in healthcare; and process management in healthcare.

Marketing in Healthcare-Related Industries

Author : Robert E. Hinson,Ogechi Adeola,Yam B. Limbu,Emmanuel Mogaji
Publisher : IAP
Page : 287 pages
File Size : 50,9 Mb
Release : 2020-07-01
Category : Medical
ISBN : 9781648021084

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Marketing in Healthcare-Related Industries by Robert E. Hinson,Ogechi Adeola,Yam B. Limbu,Emmanuel Mogaji Pdf

Marketing in Healthcare-Related Industries captures the concepts and complexities of marketing healthcare in today’s environment. The book provides detailed conceptual and practical insights that will be of great benefit to healthcare scholars and practitioners. Topics on healthcare marketing have been carefully selected to provide wide coverage and are illustrated by mini-cases with a highly practical marketing tool kit for healthcare managers included. The healthcare sector in the 21st century face a multiplicity of challenges, which include changing disease patterns, more technology-driven health interventions, a more assertive and quality conscious clientele, as well as a rapidly growing for-profit segment of the industry. This places more responsibilities on healthcare service providers in both the public and private sectors, to deliver value-for-money services at competitive costs. To respond to the changing business environment, a carefully crafted marketing approach is needed by all players in the industry to create value and sustain the confidence of clientele and stakeholders. Praise for Marketing in Healthcare-Related Industries: "Marketing in Healthcare-Related Industries is a timely book as the healthcare industry grows more customer-focused and faces increasing pressure to deliver high-quality service at more affordable costs. This book will serve as a roadmap for practitioners as it synthesizes insights from many marketing researchers into useful and actionable advice. It should also help students easily master the application of marketing principles to the healthcare industry with tools like review questions at the end of each chapter and mini-cases to apply marketing concepts." ~ Dr. Bruce A. Huhmann, Department Chair and Professor of Marketing, Virginia Commonwealth University "Marketing In Healthcare-related Industries could not have come at a better time. Just as the epidemiological and demographic transitions have changed the cycle of planning, resource allocation, delivering, monitoring and evaluating healthcare (especially in developing countries), shrinking domestic and donor resources for health, and ambitious agendas like the Universal Health Coverage 2030 Agenda, make it imperative that healthcare providers do more with less. This book provides a clear road map to a MARKETING TRANSITION, which links healthcare and marketing in a way hitherto not so clearly outlined. The Toolkit will be a valuable tool for undergraduate and graduate students in healthcare provision, as well as health practitioners who have traditionally not been trained in this area. I commend it highly as a must-read book in this area." ~ Dr. Victor Asare Bampoe - Former Deputy Minister of Health, Ghana and currently Director & Coordinator, Global Financing & Technical Support, Joint United Nation Programme on HIV&AIDS, Geneva "A truly remarkable scholarly work of our time. An easy-to-read and insightful book that captivates the reader, whether practitioner or student." ~ Dr. Abigail Mensah, Korle-Bu Teaching Hospital, Ghana "This book is well-written, easy-to-understand, and very up-to-date in its approach to marketing in healthcare-related industries. It is useful for undergraduate and graduate students as well as healthcare practitioners." ~ Dr. Gouher Ahmed, Professor of Strategic Leadership & International Business, Skyline University College, UAE

Essentials of Health Care Marketing

Author : Eric N. Berkowitz
Publisher : Jones & Bartlett Learning
Page : 452 pages
File Size : 40,6 Mb
Release : 2006
Category : Education
ISBN : 0763783501

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Essentials of Health Care Marketing by Eric N. Berkowitz Pdf

Health Sciences & Professions

Health Care Market Strategy

Author : Steven G. Hillestad,Eric N. Berkowitz
Publisher : Jones & Bartlett Publishers
Page : 377 pages
File Size : 42,7 Mb
Release : 2013
Category : Business & Economics
ISBN : 9780763789282

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Health Care Market Strategy by Steven G. Hillestad,Eric N. Berkowitz Pdf

Health Care Market Strategy: From Planning to Action, Fourth Edition, a standard reference for over 15 years, bridges the gap between marketing theory and implementation by showing you, step-by-step, how to develop and execute successful marketing strategies using appropriate tactics. Put the concepts you learned in introductory marketing courses into action using the authors' own unique model--called the strategy/action match--from which you will learn how to determine exactly which tactics to employ in a variety of settings. In this new edition, you'll also discover the latest practical applications for strategy development, the marketing planning process, challenges of a competitive marketplace, vision, and other critical aspects of health care marketing. The Fourth Edition also examines new health care delivery models, increasing competition, foreign competitors, and health care reform. Students will come away with a clear understanding of the link between the board room and its connection to tactics in the marketing division. The authors provide models and methods to help organizations discuss and create clear and precise visions for their organizations. The new edition also includes expanded Appendices that present a clear picture of what a typical market plan should look like.

Marketing Of Healthcare Services

Author : Dr. Pradeep B. Salgaonkar
Publisher : Unknown
Page : 174 pages
File Size : 52,6 Mb
Release : 2006-09-01
Category : Patient satisfaction
ISBN : 8188683787

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Marketing Of Healthcare Services by Dr. Pradeep B. Salgaonkar Pdf

Health Care Marketing Management

Author : Montague Brown
Publisher : Jones & Bartlett Learning
Page : 230 pages
File Size : 46,7 Mb
Release : 1992
Category : Marketing of Health Services
ISBN : 0834203022

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Health Care Marketing Management by Montague Brown Pdf

This informative guide to marketing offers you a wealth of ideas for survivingand thrivingin the tough competition of health care today. You'll learn about marketing approaches through a wide range of programsmarket segmentation, product line marketing, marketing physician services, using PR, advertising, building patient loyalty, the hospital product mix, outcome marketing, & more. With Health Care Marketing Management on hand, you'll have a guide to the most successful up-to-date strategies & techniques. You'll be able to sort through the confusion surrounding health care marketingand select the right methods for your organization.

Modern Health Care Marketing

Author : Gamini Gunawardane
Publisher : World Scientific
Page : 515 pages
File Size : 43,7 Mb
Release : 2020-06-05
Category : Business & Economics
ISBN : 9789813279537

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Modern Health Care Marketing by Gamini Gunawardane Pdf

This book aims to comprehensively address several modern concepts and practices in health care marketing not sufficiently addressed by existing literature. This includes the integrated nature of health care marketing, operations management, IT and human resource management; increased use of digital technology and social media; emphasis on enhancing customer-patient experience when strategizing and implementing health care marketing; application of modern services marketing concepts to health care marketing mix, among others.It also addresses recent changes in the U.S. health care industry. Some key issues covered are the increase in federal and state government involvement and oversight of health care delivery; increase in laws and regulations affecting health care management and marketing; growth of specialized health care markets such as Medicare, Medicaid and Affordable Care Act; globalization of health care and greater focus on legal and ethical health care marketing practices.Modern Health Care Marketing is an essential read to understand the integrated nature of health care marketing in the technologically driven, customer/patient-focused and globalized environment. It is also a useful reference for professionals to pick up best practices on addressing challenges faced in the modern health care industry.

Marketing of Healthcare Services

Author : P. G. Ramanujam
Publisher : Unknown
Page : 0 pages
File Size : 48,9 Mb
Release : 2009
Category : Health services administration
ISBN : 8174467289

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Marketing of Healthcare Services by P. G. Ramanujam Pdf

Marketing Health Services

Author : Richard K. Thomas
Publisher : Unknown
Page : 502 pages
File Size : 46,8 Mb
Release : 2005
Category : Medical care
ISBN : CORNELL:31924100315138

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Marketing Health Services by Richard K. Thomas Pdf

Strategic Marketing For Health Care Organizations

Author : Philip Kotler,Robert J. Stevens,Joel I. Shalowitz
Publisher : John Wiley & Sons
Page : 418 pages
File Size : 46,7 Mb
Release : 2021-02-17
Category : Medical
ISBN : 9781118355831

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Strategic Marketing For Health Care Organizations by Philip Kotler,Robert J. Stevens,Joel I. Shalowitz Pdf

A thorough update to a best-selling text emphasizing how marketing solves a wide range of health care problems There has been an unmet need for a health care marketing text that focuses on solving real-world health care problems. The all new second edition of Strategic Marketing for Health Care Organizations meets this need by using an innovative approach supported by the authors' deep academic, health management, and medical experience. Kotler, Stevens, and Shalowitz begin by establishing a foundation of marketing management principles. A stepwise approach is used to guide readers through the application of these marketing concepts to a physician marketing plan. The value of using environmental analysis to detect health care market opportunities and threats then follows. Readers are shown how secondary and primary marketing research is used to analyze environmental forces affecting a wide range of health care market participants. The heart of the book demonstrates how health management problems are solved using marketing tools and the latest available market data and information. Since the health care market is broad, heterogenous, and interconnected, it is important to have a comprehensive perspective. Individual chapters cover marketing for consumers, physicians, hospitals, health tech companies, biopharma companies, and social cause marketing – with strategies in this last chapter very relevant to the Covid-19 pandemic. Each chapter gives readers the opportunity to improve marketing problem-solving skills through discussion questions, case studies, and exercises.

Hospital Marketing

Author : Anonim
Publisher : Unknown
Page : 116 pages
File Size : 55,9 Mb
Release : 1986
Category : Hospitals
ISBN : UOM:39076000647771

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Hospital Marketing by Anonim Pdf

Cases in Health Care Marketing

Author : John L. Fortenberry Jr.
Publisher : Jones & Bartlett Publishers
Page : 253 pages
File Size : 49,7 Mb
Release : 2010-02-26
Category : Medical
ISBN : 9781449656058

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Cases in Health Care Marketing by John L. Fortenberry Jr. Pdf

Cases in Health Care Marketing features 40 case studies that explore real-world scenarios faced by healthcare marketing executives. Divided into six sections, the book covers issues in Product, Brand & Identity Management; Marketing Communications; Marketing Management; Marketing Strategy & Planning; Environmental Analysis & Competitive Assessment. Useful as a stand-alone text or as a complement to any introductory text on healthcare marketing, Cases in Health Care Marketing challenges to reader to resolve the case through a series of questions at the conclusion of each study. Solutions are provided as part of a package of online instructor’s materials.

Essentials of Health Care Marketing

Author : Berkowitz
Publisher : Jones & Bartlett Publishers
Page : 609 pages
File Size : 46,7 Mb
Release : 2016-08-15
Category : Business & Economics
ISBN : 9781284094312

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Essentials of Health Care Marketing by Berkowitz Pdf

Essentials of Health Care Marketing, Fourth Edition will provide your students with a foundational knowledge of the principles of marketing and their particular application in health care. Moreover, the text offers a perspective on how these principles must shift in response to the changing environmental forces that are unique to this market.

Essentials of Health Care Marketing

Author : Eric Berkowitz
Publisher : Jones & Bartlett Learning
Page : 536 pages
File Size : 48,5 Mb
Release : 2011
Category : Business & Economics
ISBN : 9780763783334

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Essentials of Health Care Marketing by Eric Berkowitz Pdf

Health Sciences & Professions