Measuring Service Contract Performance

Author : Andrew P. Hunter,Gregory Sanders
Publisher : Rowman & Littlefield
Page : 72 pages
File Size : 42,8 Mb
Release : 2021-04-15
Category : Political Science
ISBN : 9781538140260

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Measuring Service Contract Performance by Andrew P. Hunter,Gregory Sanders Pdf

Researching and manufacturing fighters, ships, and tanks are only part of the picture for defense contracts. Contracting for services accounts for over 41 percent of DoD contract obligations in 2018. Services include maintaining equipment, moving people and things, creating software, providing server space, and construction. Service contracting is challenging as services can be difficult to define and measure. But services are increasingly central to the U.S. economy. The Department of Defense seeks to attract new firms that will increase its speed and agility—many of these firms are service providers, e.g., data analytics or cloud computing. CSIS looked at a million contracts to evaluate how three factors influence performance: 1.service complexity 2.contract-management capacity 3.vendor’s history working with a DoD contracting office The existing data fails to explain large differences in contract office performance. More DoD transparency about contracting office capacity could help make a case for further investments. The report also found that when vendors and contracting offices have a longer history, they tend to have better results. That means DoD needs to think not only about recruiting new partners, but also about helping them succeed.

Author : Gavin Drewry,Carsten Greve,Thierry Tanquerel
Publisher : IOS Press
Page : 200 pages
File Size : 55,6 Mb
Release : 2005
Category : Business & Economics
ISBN : 1586034960

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Contracts, Performance Measurements, and Accountability in the Public Sector by Gavin Drewry,Carsten Greve,Thierry Tanquerel Pdf

This book addresses issues to do with public accountability, audit and performance measurement that are both highly topical and of crucial importance to the theory and practice of public administration in an era of contractualized public management. The literature on public sector contracting - covering both 'hard' agreements (ones that are legally enforceable) and 'soft' agreements (enforced by negotiation and mutual trust) - has been growing for some time and the present book adds a primarily European perspective on contracting, performance-based management and accountability. One important aspect of this study is its recognition that those responsible for monitoring public services, and holding them to account, have had - to an increasing extent - to reconcile tensions between, on the one hand, the need for strong oversight and, on the other, the encouragement of innovation and risk in an increasingly competitive and entrepreneurial public service culture. Following an introductory overview by the three editors the book is in three parts.The first part deals with the theory and practice of performance measurement and evaluation; the second part provides a series of specific case studies of audit and accountability in a variety of countries and contexts; the third part offers some wider, cross-cutting perspectives. Based on the work of the EGPA permanent study group on the history of contractualization, Contracts, Performance Measurement and Accountability in the Public Sector draws upon the wide expertise and research interests of academics and practitioners from the United Kingdom, Denmark, Switzerland, Belgium, Sweden and the USA.

Author : United States. Congress. House. Committee on Armed Services. Panel on Defense Acquisition Reform
Publisher : Unknown
Page : 104 pages
File Size : 45,7 Mb
Release : 2010
Category : History
ISBN : UOM:39015090413009

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Measuring Value and Risk in Services Contracts by United States. Congress. House. Committee on Armed Services. Panel on Defense Acquisition Reform Pdf

Author : Anonim
Publisher : DIANE Publishing
Page : 42 pages
File Size : 43,7 Mb
Release : 2024-07-01
Category : Electronic
ISBN : 9781428931244

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Immigration services better contracting practices needed at call centers : report to congressional requesters. by Anonim Pdf

Author : Anonim
Publisher : DIANE Publishing
Page : 162 pages
File Size : 43,8 Mb
Release : 2024-07-01
Category : Electronic
ISBN : 9781428993693

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Today's Logistics by Anonim Pdf

Author : United States. Congress. House. Committee on Appropriations. Subcommittee on the Treasury, Postal Service, and General Government Appropriations
Publisher : Unknown
Page : 1468 pages
File Size : 43,7 Mb
Release : 2002
Category : United States
ISBN : STANFORD:36105050265359

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Treasury, Postal Service, and general government appropriations for fiscal year 2003 by United States. Congress. House. Committee on Appropriations. Subcommittee on the Treasury, Postal Service, and General Government Appropriations Pdf

Author : David McKevitt,Ingrid De Doncker,Monika Bis,Paul Davis
Publisher : Paragon Publishing
Page : 151 pages
File Size : 44,7 Mb
Release : 2024-07-01
Category : Business & Economics
ISBN : 8210379456XXX

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Procurement Playbook by David McKevitt,Ingrid De Doncker,Monika Bis,Paul Davis Pdf

Perhaps the greatest frustration of procurement students and faculty is the lack of a codified procurement body of knowledge (PBoK). At the same time, the demand for relevant procurement skills has never been greater. The Procurement Playbook consists of ten chapters of essential procurement knowledge and skills. Written by an award-winning panel of experts, consultants and academics, the Playbook distils essential procurement knowledge using a structured pedagogical framework. Organisations are at various stages of their development towards procurement excellence. Existing texts on the market tend to convey procurement through a manufacturing lens or position private and public procurement as separate disciplines. The Playbook helps practitioners organise their thoughts and speak with clarity and confidence about the art and science of procurement. The text is an ideal companion for middle-level executives seeking to acquire procurement skills and provides a blueprint for training and training specialists who design procurement courses. § Achieves a balance between theory and a practical, skill-based approach to the procurement discipline. § Each chapter contains a glossary of terms, key questions and learning objectives. § Ideal for executives looking to acquire procurement skills, the Playbook is interspersed with short cases, research insights and debate points. § Provides a blueprint for training and education specialists looking to design procurement courses. Chapter overview: § Introduction § Perspectives of procurement § Identifying needs and writing specifications § Supplier screening and selection § Market analysis § Supply cost and prices § Outsourcing § Procurement value § Spend analysis § Supplier Performance Management

Author : Muthu Ramachandran,Zaigham Mahmood
Publisher : Springer
Page : 320 pages
File Size : 42,8 Mb
Release : 2017-04-10
Category : Computers
ISBN : 9783319513102

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Requirements Engineering for Service and Cloud Computing by Muthu Ramachandran,Zaigham Mahmood Pdf

This authoritative text/reference describes the state of the art in requirements engineering for software systems for distributed computing. A particular focus is placed on integrated solutions, which take into account the requirements of scalability, flexibility, sustainability and operability for distributed environments. Topics and features: discusses the latest developments, tools, technologies and trends in software requirements engineering; reviews the relevant theoretical frameworks, practical approaches and methodologies for service requirements; examines the three key components of the requirements engineering process, namely requirements elicitation, requirements specification, and requirements validation and evaluation; presents detailed contributions from an international selection of highly reputed experts in the field; offers guidance on best practices, and suggests directions for further research in the area.

Author : AICPA
Publisher : John Wiley & Sons
Page : 1024 pages
File Size : 47,9 Mb
Release : 2019-04-23
Category : Business & Economics
ISBN : 9781948306546

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Audit and Accounting Guide by AICPA Pdf

ASC 606, Revenue from Contracts with Customers, replaces almost all previously existing revenue recognition guidance, including industry-specific guidance. That means unprecedented changes, affecting virtually all industries and all size organizations. For preparers, this guide provides the comprehensive, reliable accounting implementation guidance you need to unravel the complexities of this new standard. For practitioners, it provides in-depth coverage of audit considerations, including controls, fraud, risk assessment, and planning and execution of the audit. Recent audit challenges are spotlighted to allow for planning in avoiding these new areas of concern. This guide includes 16 industry-specific chapters for the following industries: Aerospace and Defense, Airlines, Asset Management, Broker-Dealers, Construction Contractors, Depository Institutions, Gaming, Health Care, Hospitality, Insurance, Not-for-Profits, Oil and Gas, Power and Utility, Software, Telecommunications, and Timeshare.

Author : AICPA
Publisher : John Wiley & Sons
Page : 400 pages
File Size : 42,7 Mb
Release : 2018-10-09
Category : Business & Economics
ISBN : 9781948306010

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Audit and Accounting Guide: Construction Contractors, 2018 by AICPA Pdf

Considered the construction contractors industry standard resource, this 2018 edition is packed with information on new requirements and relevant changes to the FASB Accounting Standards Codification, including a high-level look at FASB ASU Nos. 2014-09, Revenue from Contracts with Customers and 2016-02, Leases. Further, as an Appendix to Chapter 2, Contract Accounting, the guide contains the views of the AICPA's Revenue Recognition Task Force and Financial Reporting Executive Committee on the implementation of FASB ASU No. 2014-09. Whether you are in public accounting, performing assurance services, or operate in the industry, this resource has the information you need to perform at your best. Highlighting practical tips and industry specific guidance, this guide provides value from simple accounting to joint venture creation and takes a deep dive into industry specific auditing procedures. With two complete sets of financial statements and disclosures, it provides an industry accepted blueprint from where to start, or a reference for auditing the final product.

Author : Anonim
Publisher : DIANE Publishing
Page : 56 pages
File Size : 47,8 Mb
Release : 2006
Category : Electronic
ISBN : 1422309711

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Contract Management: Service Contract Approach to Aircraft Simulator Training Has Room for Improvement by Anonim Pdf

Author : Adedeji B. Badiru,LeeAnn Racz
Publisher : CRC Press
Page : 706 pages
File Size : 53,8 Mb
Release : 2018-10-08
Category : Technology & Engineering
ISBN : 9781482225235

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Handbook of Measurements by Adedeji B. Badiru,LeeAnn Racz Pdf

Planning, measuring, and paying attention to details form the basis for all successful engineering operations. Measurements pervade everything we do and must be viewed from a systems perspective. A comprehensive all-encompassing guide to measurements, Handbook of Measurements: Benchmarks for Systems Accuracy and Precision focuses on high-level engineering computations essential for benchmarks and technical innovation. The book uses a systems framework and a technically rigorous approach to systems linking of measurements—an approach that sets it apart from other handbooks. The popular saying "measure twice and cut once" bears out the importance of measurements in human endeavors. This handbook covers both qualitative and quantitative topics of measurement. It opens with a chapter on the fundamentals of measurement and includes coverage of human-centric measurements, such as measurement of personnel productivity and contractor performance. It concludes with three appendices on measurement, references, conversion factors, equations, formulas, and statistics for measurement. It is well understood that humans cannot manage anything that cannot be measured. All elements involved in our day-to-day decision making involve some form of measurement, whether in the kitchen, retail, sports, service operations, geographical exploration, health care delivery, worker productivity, clothing design, engineering product design, or space craft launching. Measuring an attribute of a system and then analyzing it against some standard, some specification, some best practice, or some benchmark empower a decision maker to take appropriate and timely actions. This book gives you a guide for sustainable practices to ensure accurate measurements, helping you make decisions backed by metrics.

Author : Brian Atkin,Adrian Brooks
Publisher : John Wiley & Sons
Page : 408 pages
File Size : 48,8 Mb
Release : 2014-12-17
Category : Business & Economics
ISBN : 9781118655474

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Total Facility Management by Brian Atkin,Adrian Brooks Pdf

The importance of effective facility management in enabling organizations to function efficiently is widely recognized. The fourth edition of Total Facility Management offers a comprehensive treatment of what facility management means to owners, operators, tenants, facility managers and professional advisors, as well as containing advice on how facilities can be better managed from a number of perspectives. It consolidates current best practice, defines and develops emergent areas and offers a pathway for the future development of facility management. The facility management body of knowledge now benefits from the publication of several national and international standards, none of which were available when earlier editions of the book were published. The opportunity has been taken to modify the structure and content of this new edition to align it with these standards to provide readers and their organizations with a comprehensive treatment of the subject. Greater emphasis has been given to facility planning, especially the briefing stage in the design of a new or refurbished facility; design for operability; stakeholder management; outsourcing; procurement; transition; performance management; environmental management; sustainability; maintenance management; information management and building information modelling (BIM). Throughout the book, the links between facility management practice and the organisation’s business objectives are emphasised. Readers worldwide will find this fourth edition a valuable and thought-provoking blend of the principles and practice of facility management.

Author : Richard Heeks
Publisher : SAGE
Page : 310 pages
File Size : 52,6 Mb
Release : 2006
Category : Computers
ISBN : 0761967923

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Implementing and Managing EGovernment by Richard Heeks Pdf

The first textbook on information systems to specifically address public sector and government issues, 'Implementing and Managing eGovernment' offers a truly international perspective and coverage, incorporating hundreds of case studies and case sketches.

Author : United States. Congress. House. Committee on Post Office and Civil Service
Publisher : Unknown
Page : 816 pages
File Size : 40,8 Mb
Release : 1990
Category : Postal service
ISBN : LOC:00183650397

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Oversight Hearings on the U.S. Postal Service by United States. Congress. House. Committee on Post Office and Civil Service Pdf