Operational Performance Measurement

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Operational Performance Measurement

Wilfred Kaydos
Operational Performance Measurement Book PDF

Author : Wilfred Kaydos
Publisher : CRC Press
Page : 268 pages
File Size : 54,9 Mb
Release : 2020-10-28
Category : Technology & Engineering
ISBN : 1420049054

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Operational Performance Measurement by Wilfred Kaydos Pdf

Mention the phrase "bottom line," and the immediate thought tends to focus on a company's financial performance. Think again! There's an equally important factor that carries tremendous impact on that final total: operational performance measures. Implementation of a performance improvement program can significantly improve a company's bottom line. Operational Performance Measurement: Increasing Total Productivity shows the way-featuring a new integrated theory of performance measurement, with a never-before-published measurement model that's applicable to any business activity. Practical procedures and guidelines directly identify the variables that should be measured; guidelines to develop measurement systems; and how to analyze, interpret, and use performance methods effectively. Numerous diagrams, tables and examples make the principles and procedures easy to understand and implement. While this performance measurement approach is simplicity itself, be prepared for powerful results! Managers can put the theory into action right away- giving them better control, improved performance, increased personal productivity-and an easier day at work! Operations, finance, administration and quality managers alike will find there's so much to gain when they're Operational Performance Measurement: Increasing Total Productivity ... and a better bottom line is just the beginning!

Operational Performance Measurement

Wilfred Kaydos
Operational Performance Measurement Book PDF

Author : Wilfred Kaydos
Publisher : CRC Press
Page : 264 pages
File Size : 46,6 Mb
Release : 2020-10-28
Category : Technology & Engineering
ISBN : 9781420049053

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Operational Performance Measurement by Wilfred Kaydos Pdf

Mention the phrase "bottom line," and the immediate thought tends to focus on a company's financial performance. Think again! There's an equally important factor that carries tremendous impact on that final total: operational performance measures. Implementation of a performance improvement program can significantly improve a company's bottom line. Operational Performance Measurement: Increasing Total Productivity shows the way-featuring a new integrated theory of performance measurement, with a never-before-published measurement model that's applicable to any business activity. Practical procedures and guidelines directly identify the variables that should be measured; guidelines to develop measurement systems; and how to analyze, interpret, and use performance methods effectively. Numerous diagrams, tables and examples make the principles and procedures easy to understand and implement. While this performance measurement approach is simplicity itself, be prepared for powerful results! Managers can put the theory into action right away- giving them better control, improved performance, increased personal productivity-and an easier day at work! Operations, finance, administration and quality managers alike will find there's so much to gain when they're Operational Performance Measurement: Increasing Total Productivity ... and a better bottom line is just the beginning!

Business Performance Measurement

Andy Neely
Business Performance Measurement Book PDF

Author : Andy Neely
Publisher : Cambridge University Press
Page : 386 pages
File Size : 54,8 Mb
Release : 2002-03-07
Category : Business & Economics
ISBN : 052180342X

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Business Performance Measurement by Andy Neely Pdf

A multidisciplinary book on performance measurement that will appeal to students, researchers and managers.

Operational Performance Measurement

Wilfred J. Kaydos
Operational Performance Measurement Book PDF

Author : Wilfred J. Kaydos
Publisher : Unknown
Page : 264 pages
File Size : 52,8 Mb
Release : 1998
Category : TECHNOLOGY
ISBN : 0367802104

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Operational Performance Measurement by Wilfred J. Kaydos Pdf

Mention the phrase "bottom line," and the immediate thought tends to focus on a company's financial performance. Think again! There's an equally important factor that carries tremendous impact on that final total: operational performance measures.Implementation of a performance improvement program can significantly improve a company's bottom line. Operational Performance Measurement: Increasing Total Productivity shows the way-featuring a new integrated theory of performance measurement, with a never-before-published measurement model that's applicable to any business activity.Practical procedures and guidelines directly identify the variables that should be measured; guidelines to develop measurement systems; and how to analyze, interpret, and use performance methods effectively. Numerous diagrams, tables and examples make the principles and procedures easy to understand and implement.While this performance measurement approach is simplicity itself, be prepared for powerful results!Managers can put the theory into action right away- giving them better control, improved performance, increased personal productivity-and an easier day at work! Operations, finance, administration and quality managers alike will find there's so much to gain when they're Operational Performance Measurement: Increasing Total Productivity ... and a better bottom line is just the beginning!

Business Performance Measurement and Management

Paolo Taticchi
Business Performance Measurement and Management Book PDF

Author : Paolo Taticchi
Publisher : Springer Science & Business Media
Page : 376 pages
File Size : 54,7 Mb
Release : 2010-01-22
Category : Business & Economics
ISBN : 9783642048005

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Business Performance Measurement and Management by Paolo Taticchi Pdf

Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.

Transforming Performance Measurement

Dean Spitzer
Transforming Performance Measurement Book PDF

Author : Dean Spitzer
Publisher : AMACOM
Page : 312 pages
File Size : 42,9 Mb
Release : 2007-02-09
Category : Business & Economics
ISBN : 9780814430095

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Transforming Performance Measurement by Dean Spitzer Pdf

It's no secret that you can't improve your organization's performance without measuring it. In fact, every function, unit, process, and the organization as a whole, is built and run according to the parameters and expectations of its measurement system. So you'd better make sure you're doing it right. All too often, performance measurement creates dysfunction, whether among individuals, teams, or across entire divisions and companies. Most traditional measurement systems actually encourage unhealthy competition for personal gain, creating internal conflict and breeding distrust of performance measurement. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. His ""socialization of measurement"" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. For example, you need technology to manage the flood of data, but you must make sure that it supports the people who will be making decisions and taking action crucial to your organization's success. This book shows you how to design that technical-social balance into your measurement system. While it is urgent to start taking action now, transforming your organization's performance measurement system will take time. Transforming Performance Measurement gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and "emergent" measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. In the end, you get what you measure. If you measure the wrong things, you will take your company farther and farther away from its mission and strategic goals. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise.

Designing Performance Measurement Systems

Fiorenzo Franceschini,Maurizio Galetto,Domenico Maisano
Designing Performance Measurement Systems Book PDF

Author : Fiorenzo Franceschini,Maurizio Galetto,Domenico Maisano
Publisher : Springer
Page : 220 pages
File Size : 51,7 Mb
Release : 2018-11-23
Category : Business & Economics
ISBN : 9783030011925

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Designing Performance Measurement Systems by Fiorenzo Franceschini,Maurizio Galetto,Domenico Maisano Pdf

Given our rapidly changing world, companies are virtually forced to engage in continuous performance monitoring. Though Key Performance Indicators (KPIs) may at times seem to be the real driving force behind social systems, economies and organizations, they can also have far-reaching normative effects, which can modify organizational behavior and influence key decisions – even to the point that organizations themselves tend to become what they measure! Selecting the right performance indicators is hardly a simple undertaking. This book describes in detail the main characteristics of performance measurement systems and summarizes practical methods for defining KPIs, combining theoretical and practical aspects. These descriptions are supported by a wealth of practical examples. The book is intended for all academics, professionals and consultants involved in the analysis and management of KPIs.

Performance Measurement and Management for Engineers

Michela Arnaboldi,Giovanni Azzone,Marco Giorgino
Performance Measurement and Management for Engineers Book PDF

Author : Michela Arnaboldi,Giovanni Azzone,Marco Giorgino
Publisher : Academic Press
Page : 197 pages
File Size : 47,5 Mb
Release : 2014-09-08
Category : Business & Economics
ISBN : 9780128019207

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Performance Measurement and Management for Engineers by Michela Arnaboldi,Giovanni Azzone,Marco Giorgino Pdf

Performance Measurement and Management for Engineers introduces key concepts in finance, accounting, and management to project managers who have engineering backgrounds. It focuses these basic concepts on issues of measuring and managing enterprise value. Thus, after defining enterprise value, the book begins by explaining the ways and means of measurement. It then takes up financial measurement, describing and analyzing the typologies of financial indicators while illustrating their advantages and disadvantages. After focusing on measuring enterprise value, the second section takes up managing that value. Like the first, it pursues a double view: using indicators for internal control while employing them to analyze other companies. If engineering project managers possess a source of quantitative and qualitative information about business management, Performance Measurement and Management for Engineers will help them increase their contributions to the business. Explains how main performance indicators are related to the value of the company Reveals how to assess the financial needs of companies in relation to their financial goals and mechanisms (e.g., equity, debt, and hybrid) Describes key information and indicators for assessing the ability of enterprises to create value across time Indicates the profitability sources of different business units

Business Performance Measurement and Management

Vincent Charles,Mukesh Kumar
Business Performance Measurement and Management Book PDF

Author : Vincent Charles,Mukesh Kumar
Publisher : Cambridge Scholars Publishing
Page : 595 pages
File Size : 47,5 Mb
Release : 2014-10-02
Category : Business & Economics
ISBN : 9781443868426

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Business Performance Measurement and Management by Vincent Charles,Mukesh Kumar Pdf

Measuring and managing the performance of a business is one of the main requirements of the management of any organization. This book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management. It draws authors from all around the globe from a variety of functional disciplines, all of whom are working in the field of business performance measurement and management, thus resulting in a variety of perspectives on performance measurement from various functional areas – accounting, finance, economics, marketing, and operations management – in a single volume.

Actionable Performance Measurement

Marvin T. Howell
Actionable Performance Measurement Book PDF

Author : Marvin T. Howell
Publisher : Quality Press
Page : 297 pages
File Size : 52,8 Mb
Release : 2005-06-30
Category : Mathematics
ISBN : 9781636940687

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Actionable Performance Measurement by Marvin T. Howell Pdf

Measurement is absolutely essential for any organization or company, functional area, department, business unit, project, or individual. Companies must know how their processes are performing, how well they are meeting customers’ needs, how targeted improvements are being achieved, and how management is doing. Accurate performance measures tell companies where they are, and to take action if they are not on track or if performance does not meet expectations.Actionable Performance Measurement presents many different methods to help readers develop metrics and performance measures. To aid in corporate measures development and strategic, tactical and/or business planning, a quick and effective method of identifying specific key results areas is outlined and explained. Both customer and employee focuses are presented: how to measure each, and how to develop good surveys. In addition, Howell explains several methods for setting realistic-but-stretch targets, as well as a technique for measuring “apples and oranges.”Readers will be able to measure employee and customer satisfaction, and be prepared to capably lead or be a member of a corporate or business unit measurement team to assess existing performance indicators effectiveness.Included is a student workbook to be used as a teaching tool in conjunction with the books.

A Study Of Performance Measurement In The Outsourcing Decision

Ronan McIvor,Anthony Wall,Paul Humphreys,Alan McKittrick
A Study Of Performance Measurement In The Outsourcing Decision Book PDF

Author : Ronan McIvor,Anthony Wall,Paul Humphreys,Alan McKittrick
Publisher : Butterworth-Heinemann
Page : 120 pages
File Size : 41,6 Mb
Release : 2009-05-28
Category : Business & Economics
ISBN : 1856178579

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A Study Of Performance Measurement In The Outsourcing Decision by Ronan McIvor,Anthony Wall,Paul Humphreys,Alan McKittrick Pdf

Outsourcing is a key issue for many organisations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report is for managers and people in finance and accounting functions and takes a practical approach in developing a framework and then applying this framework in an actual organisation which makes it easier for practitioners to understand. • This report provides a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process • This research is of value to commercial and public sector organisations as well as academics as it provides insights for organisations considering outsourcing that will enable them to assess service levels throughout the contract

Measuring Performance for Business Results

M. Zairi
Measuring Performance for Business Results Book PDF

Author : M. Zairi
Publisher : Springer Science & Business Media
Page : 322 pages
File Size : 44,6 Mb
Release : 2012-12-06
Category : Business & Economics
ISBN : 9789401113021

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Measuring Performance for Business Results by M. Zairi Pdf

Financial measures have traditionally been the cornerstone of the perform ance measurement system. In recent years, there has been a shift from treating financial figures as the foundation for performance measurement to treating them as one among a broader set of potential financial measures. Changes in cost structures and the manufacturing and competi tive environment have been responsible for the change of emphasis. In today's worldwide competitive environment companies are compet ing in terms of product quality, delivery, reliability, after-sales service and customer satisfaction. None of these variables are measured by traditional financial measures, despite the fact that they represent the major goals of world-class manufacturing companies. By focusing mainly on financial variables there is a danger that the performance reporting system will motivate managers to focus exclusively on cost reduction and short-term profitability and ignore many of the critical factors that determine long-term business success. The key to success, in today's global economy, is total customer satisfaction. To achieve this, companies must develop performance measures that drive employees to control processes that satisfy customer expectations. In particular, performance measures should provide process-level information that motivates employees to achieve the responsiveness and flexibility that companies require to compete on a global basis. Responsiveness is achieved by building relationships that lead to satisfied customers, suppliers and employees. Flexibility is achieved by reducing output variation in proceSfes; for example, the reduction of lead times and delays are both necessary for sustained competitive excellence and long-term profitability.

Essentials of Corporate Performance Measurement

George T. Friedlob,Lydia L. F. Schleifer,Franklin J. Plewa, Jr.
Essentials of Corporate Performance Measurement Book PDF

Author : George T. Friedlob,Lydia L. F. Schleifer,Franklin J. Plewa, Jr.
Publisher : John Wiley & Sons
Page : 223 pages
File Size : 45,7 Mb
Release : 2002-10-01
Category : Business & Economics
ISBN : 9780471423195

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Essentials of Corporate Performance Measurement by George T. Friedlob,Lydia L. F. Schleifer,Franklin J. Plewa, Jr. Pdf

Shows how managers can structure their activities and investment base to obtain the highest possible ROI. * Examines essential concepts of ROI, including the advantages of using certain techniques and the limitations associated with them. * Shows how to calculate and use EVA, MVA and other residual measures. * Suggests procedures to evaluate ROIT and other high-tech investment options. * Written in a user-friendly style with many real-world examples and best practices.

Business Performance Measurement

Andy Neely
Business Performance Measurement Book PDF

Author : Andy Neely
Publisher : Cambridge University Press
Page : 0 pages
File Size : 50,6 Mb
Release : 2011-03-03
Category : Business & Economics
ISBN : 0521188768

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Business Performance Measurement by Andy Neely Pdf

Drawing together contributions from leading thinkers around the world, this 2007 book reviews developments in the theory and practice of performance measurement and management. Significantly updated and modified from the first edition, the book includes ten additional chapters which review performance measurement from the perspectives of accounting, marketing, operations, public services and supply-chain management. In addition to these functional analyses the book explores performance measurement frameworks and methodologies, practicalities and challenges, and enduring questions and issues. Edited by one of the world's leading experts on performance measurement and management, Business Performance Measurement will be of interest to graduate students, managers and researchers who wish to understand more about the theory and practice of performance measurement and management.

Sustainable Winter Road Operations

Xianming Shi,Liping Fu
Sustainable Winter Road Operations Book PDF

Author : Xianming Shi,Liping Fu
Publisher : John Wiley & Sons
Page : 476 pages
File Size : 43,5 Mb
Release : 2018-08-27
Category : Technology & Engineering
ISBN : 9781119185062

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Sustainable Winter Road Operations by Xianming Shi,Liping Fu Pdf

The first and only comprehensive guide to best practices in winter road operations Winter maintenance operations are essential to ensure the safety, mobility, and productivity of transportation systems, especially in cold-weather climates, and responsible agencies are continually challenged to provide a high level of service in a fiscally and environmentally responsible manner. Sustainable Winter Road Operations bridges the knowledge gaps, providing the first up-to-date, authoritative, single-source overview and guide to best practices in winter road operations that considers the triple bottom line of sustainability. With contributions from experts in the field from around the world, this book takes a holistic approach to the subject. The authors address the many negative impacts on regional economies and the environment of poorly planned and inadequate winter road operations, and they make a strong case for the myriad benefits of environmentally sustainable concepts and practices. Best practice applications of materials, processes, equipment, and associated technologies and how they can improve the effectiveness and efficiency of winter operations, optimize materials usage, and minimize cost, corrosion, and environmental impacts are all covered in depth. Provides the first up-to-date, authoritative and comprehensive overview of best practices in sustainable winter road operations currently in use around the world Covers materials, processes, equipment, and associated technologies for sustainable winter road operations Brings together contributions by an international all-star team of experts with extensive experience in designing, implementing, and managing sustainable winter road operations Designed to bring professionals involved in transportation and highway maintenance and control up to speed with current best practice Sustainable Winter Road Operations is essential reading for maintenance professionals dealing with snow and ice control operations on highways, motorways and local roads. It is a valuable source of information and guidance for decision makers, researchers, and engineers in transportation engineering involved in transportation and highway maintenance. And it is an ideal textbook for advanced-level courses in transportation engineering.