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Author : Rachel Gordon
Publisher : Unknown
Page : 136 pages
File Size : 45,7 Mb
Release : 2018
Category : Academic libraries
ISBN : 1574404903
Author : Paul Kelsey
Publisher : Primary Research Group Inc
Page : 112 pages
File Size : 46,5 Mb
Release : 2009
Category : Academic libraries
ISBN : 9781574401226
The study profiles the interlibrary loan efforts of nine leading American colleges: the University of Texas at Arlington, Tulane University, the University of Minnesota, Indiana University-Purdue University Indianapolis, Brigham Young University, the University of Tennessee, Colorado State University, Oberlin College and Stony Brook University. The libraries interviewed shared their thoughts on a broad range of topics including but not restricted to: workflow management, productivity measures, departmental organization, budgets and spending trends, service to distance learning students, copyright and licensing issues, measures for special collections, automation and software use, use of institutional repositories and open access publications, shipping costs and procedures, and many other facets of academic interlibrary loan management. The purpose of the report is to define and diffuse best practices by profiling measures taken by nine leading institutions of higher education. Although the report contains much useful quantitative information, especially relating to budgets and employment, the focus in this report is on a journalistic narrative explaining departmental goals, procedures and practices and evaluating results.
Author : Primary Research Group Staff,Rachel Gordon
Publisher : Unknown
Page : 56 pages
File Size : 43,7 Mb
Release : 2018
Category : Academic libraries
ISBN : 1574409050
Author : Pat Weaver-Meyers,Shelly Clement,Carolyn Mahin
Publisher : Association of Research Libr
Page : 32 pages
File Size : 47,7 Mb
Release : 1989
Category : Language Arts & Disciplines
ISBN : UOM:39015033321202
A dramatic increase in interlibrary loan (ILL) in academic and research libraries in the last five years, combined with a changing office environment, is forcing reassessment of the relationship between the volume and cost of loans to service quality. In the spring of 1988, a survey was sent to 116 member libraries of the Association of Research Libraries (ARL) to gather data about workload, professional and non-professional staffing levels, use of bibliographic utilities, fillrates, and perceptions about staffing adequacy. This report uses the 76 responses received to present an overview of ILL staffing patterns, test assumptions about workloads and fillrates, and suggest some guidelines for libraries to follow in the analysis of their own efficiency and effectiveness. In conclusion, it is suggested that the importance of professionals in ILL may be underestimated, and that increasing ILL activity may be causing a reduction in the quality of service in borrowing operations. Six tables highlight survey responses. Appended are a copy of the survey and cover letter; a self-analysis workform showing median productivity levels for libraries found to be effective and efficient in ILL operations; and linear and quadratic correlations and a chart for monthly analysis of unfills. (11 references) (NRP)
Author : Vernon E. Palmour,Association of Research Libraries,Westat Research, Inc
Publisher : Praeger
Page : 152 pages
File Size : 41,8 Mb
Release : 1972-05
Category : Language Arts & Disciplines
ISBN : WISC:89046372280
Author : Primary Research Group
Publisher : Primary Research Group Inc
Page : 166 pages
File Size : 44,8 Mb
Release : 2012
Category : Education
ISBN : 9781574402162
This report looks closely at how academic libraries manage their interlibrary loan operations. It gives critical data on response and fulfillment times, for borrowing and lending, for books, journal articles, eBooks, videos and other forms of intellectual property. It presents benchmarking data on staffing, management oversite, productivity, technology use and other issues and factors in higher education interlibrary loan management. This 170+ page study also looks closely at shipping costs, staffing levels, response times, workflow studies, end user preferences in ILL delivery, automation, impact of digital repositories, use of student labor, special provisions for distance learning ILL, and other critical issues. The study also looks at which library departments or agencies control the ILL function. Data is broken out by size and type of academic library and also for academic libraries in the United States and elsewhere.
Author : Cherié L. Weible,Karen L. Janke
Publisher : American Library Association
Page : 144 pages
File Size : 51,8 Mb
Release : 2011-05-23
Category : Language Arts & Disciplines
ISBN : 9780838992951
Consortia and other library partnerships are now sharing ever larger fractions of their collections, and this book gives library staff the tools necessary for a smoothly functioning ILL system.
Author : Barbra Buckner Higginbotham,Sally Bowdoin
Publisher : American Library Association
Page : 416 pages
File Size : 53,5 Mb
Release : 1993-07
Category : Language Arts & Disciplines
ISBN : 0838906079
1- Introduction. 2- A Point of Embarkation: "What's Past Is Prologue". 3- Cooperative Relationships: "We Band of Brothers". 4- Reciprocal Agreements: "He That Runs May Read". 5- Interlending: "Friends Share All Things". 6- Commercial Document Suppliers: " For All We Take We Must Pay, But the Price Is Cruel High". 7- Approaches to Documents Delivery: Deliberate Speed, Majestic Instancy". 8- Making Decisions for Access: "A Mighty Maze! But Not without a Plan". 9- Shaping Our Future: "Such Stuff As Dreams Are Made On". Appendix. Bibliography. Index.
Author : Anonim
Publisher : Primary Research Group Inc
Page : 189 pages
File Size : 52,9 Mb
Release : 2008
Category : Education
ISBN : 9781574400991
College Information Literacy Efforts Benchmarks presents the results of an information literacy higher education benchmarking study. More than 110 colleges from the United States and Canada participated in the study; data is broken out by size and type of college, for public and private colleges, for US and Canadian colleges, and even by number of in-class instructional sessions given. Uniquely, this report also breaks out data separately at institutions at which librarians have faculty status, an at which they do not.
Author : Lee Andrew Hilyer
Publisher : Routledge
Page : 130 pages
File Size : 55,8 Mb
Release : 2002
Category : Language Arts & Disciplines
ISBN : 0789019515
The perfect introduction to interlibrary loan! Interlibrary Loan and Document Delivery in the Larger Academic Library is primarily a practical handbook for library staff members who are new to interlibrary loan, the suggestions and resources it contains will also be valuable to experienced interlibrary loan staff. With the tremendous changes and innovative new technologies that have been introduced in the past few years, this essential book fills an urgent need in the library literature for an up-to-date interlibrary loan manual. Based upon the policies and procedures of the interlibrary loan department at Rice University in Houston, Texas, this handy desk reference provides a case study of an actual ILL department as well as general suggestions for organizing and operating a modern ILL department. Interlibrary Loan and Document Delivery in the Larger Academic Library: A Guide for University, Research, and Larger Public Libraries provides you with: the latest, most up-to-date treatment of interlibrary loan available a patron's perspective on ILL--what users want and expect from ILL services an extensive list of resources for copyright information and updated information on copyright law as it applies to ILL an extensive list of interlibrary loan resources practical examples based on the real operation of an ILL department helpful appendices and flow charts of the ILL process an annotated bibliography and list of resources for further exploration Designed primarily for librarians with little to no real practical experience in interlibrary loan, this book will educate readers about ILL and to provide a basic framework for evaluating an existing ILL operation or establishing a new one. It will also be a valuable reference for supervisors with responsibility for the ILL department, reference librarians, and experienced interlibrary loan librarians looking for expert, up-to-date information.
Author : Michael F. Bemis
Publisher : American Library Association
Page : 305 pages
File Size : 41,8 Mb
Release : 2014-03-03
Category : Language Arts & Disciplines
ISBN : 9780838911853
This unique annotated bibliography is a complete, up-to-date guide to sources of information on library science, covering recent books, monographs, periodicals and websites, and selected works of historical importance. In addition to compiling an invaluable list of sources, Bemis digs deeper, examining the strengths and weaknesses of key works. A boon to researchers and practitioners alike, this bibliography Includes coverage of subjects as diverse and vital as the history of librarianship, its development as a profession, the ethics of information science, cataloging, reference work, and library architecture Encompasses encyclopedias, dictionaries, directories, photographic surveys, statistical publications, and numerous electronic sources, all categorized by subject Offers appendixes detailing leading professional organizations and publishers of library and information science literature This comprehensive bibliography of English-language resources on librarianship, the only one of its kind, will prove invaluable to scholars, students, and anyone working in the field.
Author : Anonim
Publisher : Unknown
Page : 384 pages
File Size : 49,6 Mb
Release : 1993-12
Category : Education
ISBN : MINN:30000010536799
Author : Pat L. Weaver-Meyers,Wilbur A. Stolt,Yem S. Fong
Publisher : Routledge
Page : 0 pages
File Size : 45,5 Mb
Release : 1996
Category : Bibliotecas - Satisfacción de usuarios - Estados Unidos
ISBN : 078900304X
This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems.Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies. Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional servicesInterlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries. The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one's own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.
Author : Alice Daugherty,Samantha Schmehl Hines
Publisher : Emerald Group Publishing
Page : 368 pages
File Size : 53,8 Mb
Release : 2018-05-11
Category : Language Arts & Disciplines
ISBN : 9781787548367
This volume of Advances in Library Administration and Organization attempts to put project management into the toolboxes of library administrators through overviews of concepts, analyses of experiences, and forecasts for the use of project management within the profession.
Author : Primary Research Group
Publisher : Primary Research Group Inc
Page : 177 pages
File Size : 48,8 Mb
Release : 2008
Category : Language Arts & Disciplines
ISBN : 9781574401080
The Survey of Academic & Research Library Journal Purchasing Practices presents data about the journals acquisitions and management practices of an international sample of academic and research libraries. The study reports on a broad range of issues, including: spending trends, use of print vs. electronic access, purchases in ¿bundles¿, purchases through consortia, the role of subscription agents, use and plans for use of open access, attitudes towards the pricing practices of a range of major journal publishers, sources of funding for journal purchases and relations with academic and administrative departments of library parent organizations, and the practical management of the journal acquisition process, among other issues.