Rethinking Reputational Risk

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Rethinking Reputational Risk

Anthony Fitzsimmons,Derek Atkins
Rethinking Reputational Risk Book PDF

Author : Anthony Fitzsimmons,Derek Atkins
Publisher : Kogan Page Publishers
Page : 336 pages
File Size : 53,6 Mb
Release : 2017-01-03
Category : Business & Economics
ISBN : 9780749477370

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Rethinking Reputational Risk by Anthony Fitzsimmons,Derek Atkins Pdf

A company's reputation is one of its most valuable assets, and reputational risk is high on the agenda at board level and amongst regulators. Rethinking Reputational Risk explains the hidden factors which can both cause crises and tip an otherwise survivable crisis into a reputational disaster. Reputations are lost when the perception of an organization is damaged by its behaviour not meeting stakeholder expectations. Rethinking Reputational Risk lays bare the actions, inactions and local 'states of normality' that can lead to perception-changing consequences and gives readers the insight to recognize and respond to the risks to their reputations. Using case studies, such as BP's Deepwater Horizon oil spill, Volkswagen's emissions rigging scandal, Tesco, AIG, EADS Airbus A380, and Mid-Staffordshire NHS Hospital Trust, and analysis of their failures, this hard-hitting guide also applies lessons drawn from behavioural economics to the behavioural risks that underlie reputation risk. An essential read for risk professionals, business leaders and board members who need to understand and deal with business-critical threats to their reputation, this book presents a new framework that will be invaluable for all involved in safeguarding an organization's reputation.

Rethinking Reputation

Fraser P. Seitel,John Doorley
Rethinking Reputation Book PDF

Author : Fraser P. Seitel,John Doorley
Publisher : St. Martin's Press
Page : 248 pages
File Size : 47,5 Mb
Release : 2012-08-21
Category : Business & Economics
ISBN : 9781137092229

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Rethinking Reputation by Fraser P. Seitel,John Doorley Pdf

Good public relations is no longer just icing-it's a strategic imperative more important to your competitive success than even advertising or marketing. This is true whether you're a century-old multibillion-dollar corporation or a penniless startup. In Rethinking Reputation, public relations guru Fraser Seitel and John Doorley, founder of the Academy for Communication Excellence and Leadership at Johnson & Johnson, examine a fascinating new set of case studies-including the BP oil spill and the launch of CitySlips-to glean the PR dos and don'ts for the new media world, covering both standard reputation maintenance and crisis management. They also show start-up companies and entrenched organizations how to use the power of word-of-mouth to jump-start business like never before. This is a wake-up call from two industry legends-for public relations professionals as well as entrepreneurs, CEOs, and anyone else tasked with representing their organization to the world. These new media lessons include: * Remember that research is cheaper, and more critical, than ever. * Don't let the perfect be the enemy of the good-launch your idea before someone else does. * Don't get so excited about social media that you forget about traditional media. * In a crisis, you are never offstage. * Never lie, never whine, and never try to predict the future!

Reputation in Business

Stuart Thomson
Reputation in Business Book PDF

Author : Stuart Thomson
Publisher : Taylor & Francis
Page : 134 pages
File Size : 51,7 Mb
Release : 2022-09-28
Category : Business & Economics
ISBN : 9781000647495

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Reputation in Business by Stuart Thomson Pdf

A compelling mix of reputation management, crisis leadership and the role of politics in business, this book provides unique practical steps that leaders can take to protect their reputations and those of the organisations they head in an ever more open social media-led world. Although leaders increasingly recognise the vital intangible asset that reputation represents, too many do not really understand what reputation is and the steps that should be taken to build it and their corporate value. Given the range of factors depending on the organisation, each aspect of its complex reputational story needs to be unpicked if a reputation is to be built, maintained and protected. This step by-step-guide offers advice on how to develop the strategies needed to do this, provides clear lessons throughout from a range of experts - and distinctively, looks beyond the corporate sector to charities, governments, NGOs and the public sector. Boards, trustees, non-executive directors, senior management, and leaders of all types of organisations need to consider the steps that should be taken to build, maintain and defend their reputation, and that means knowing what their reputation is and the audiences that matter most to them. This book is the roadmap.

The Risk Management of Everything

Michael Power
The Risk Management of Everything Book PDF

Author : Michael Power
Publisher : Demos
Page : 74 pages
File Size : 54,8 Mb
Release : 2004
Category : Business & Economics
ISBN : 9781841801278

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The Risk Management of Everything by Michael Power Pdf

The report describes the development of a new risk management culture within professions, companies and governments. The obsession with managing risk is creating organisations which are not so much risk averse as ‘responsibility averse’. In medicine, doctors are practising ‘defensive medicine’ where opinions are heavily qualified with caveats and patients left to make big decisions. The report also refers to growing evidence that since Enron’s failure, major accountancy firms are declining to work with ‘high risk’ clients - the very ones that should be thoroughly audited. “When disclaimer paragraphs are longer than the professional opinions they follow, we know something has gone wrong,” says author Professor Michael Power, a director of the ESRC Centre for Analysis of Risk and Regulation at the London School of Economics. “In the interests of transparency, small print should be made large and ruled out as a secondary risk management ploy. “The trends in professions such as medicine and auditing signal a withdrawal of individual judgement from the public. Minimal records are kept, staff are cautioned about the use of email, and normal correspondence is littered with disclaimers. The risk management of everything implies a society of ‘small print’.” Power sees the rise of the ‘risk management of everything’ as a related trend to the audit culture, which included the government’s now widely criticised love of targets as a policy tool. The Audit Explosion, Power’s previous Demos pamphlet, predicted that the overuse of audit leads to a focus on measurable outputs rather than real outcomes. “The most influential dimension of the audit explosion is the process by which [organisations] are made auditable and structured to conform to the need to be monitored,” Power wrote in 1994. Power’s new book argues that risk management is the ‘new audit’ and is having a similar distorting effect on the performance of professionals, companies and government.

The Reputation of the Roman Merchant

Jane Sancinito
The Reputation of the Roman Merchant Book PDF

Author : Jane Sancinito
Publisher : University of Michigan Press
Page : 273 pages
File Size : 44,6 Mb
Release : 2024-01-02
Category : History
ISBN : 9780472221417

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The Reputation of the Roman Merchant by Jane Sancinito Pdf

Roman merchants, artisans, and service providers faced substantial prejudice. Contemporary authors labeled them greedy, while the Roman on the street accused merchants of lying and cheating. Legally and socially, merchants were kept at arm’s length from respectable society. Yet merchants were common figures in daily life, populating densely packed cities and traveling around the Mediterranean. The Reputation of the Roman Merchant focuses on the strategies retailers, craftsmen, and many other workers used to succeed, examining how they developed good reputations despite the stigma associated with their work. In a novel approach, blending social and economic history, The Reputation of the Roman Merchant considers how reputation worked as an informal institution, establishing and reinforcing traditional Roman norms while lowering the cost of doing business for individual workers. From histories and novels to inscriptions and art, this volume identifies common reputation strategies, explores how points of pride and personal accomplishments were shared with others, and explains responses to merchant activities on the small-scale. The book concludes that merchants invested heavily in their reputations as a way to set themselves apart from common, negative stereotypes without admitting that there was anything shameful about the work they did.

Handbook of Research on Multidisciplinary Perspectives on Managerial and Leadership Psychology

Johnson, Rick D.
Handbook of Research on Multidisciplinary Perspectives on Managerial and Leadership Psychology Book PDF

Author : Johnson, Rick D.
Publisher : IGI Global
Page : 742 pages
File Size : 41,6 Mb
Release : 2021-01-22
Category : Psychology
ISBN : 9781799838128

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Handbook of Research on Multidisciplinary Perspectives on Managerial and Leadership Psychology by Johnson, Rick D. Pdf

The subject of leadership and managerial psychology exists as a sub-branch of psychology within the fields of industrial and organizational psychology. There still appears to be ongoing debate regarding the core pathology for gaining managerial expertise in professional roles relative to having suitable leadership skills and managerial knowledge beyond the direct daily work involved in organizations. Professional organizations inherently include varied levels of sensitive human interactions, which further necessitates their management professionals to have leadership styles that are adjustable contingent on a given situation. Relative to this edited book, managerial psychology is being utilized in a way that may subsequently seek to develop a series of scientific theory principles where the focus is to develop managerial axioms that advance contemporary existing knowledge surrounding professional management logic. The Handbook of Research on Multidisciplinary Perspectives on Managerial and Leadership Psychology provides value uncovered by a collaboration of generalists and specialists who bring professional managerial and leadership opinions to light through narratives and research inclusive of fundamental theory principles that can be applied in practice and academia. This edited reference is focused on the enhancement of management research through managerial psychology while highlighting topics including business process knowledge, management in diverse discipline situations and professions, corporate leadership responsibility, leadership of self and others, and leadership psychology in a variety of different fields of work. This book is ideally designed for leadership and management professionals, academicians, students, and researchers in the fields of knowledge management, administrative sciences and management, leadership development, education, and organization development sub-branches or specialty practices.

The Reputation Risk Handbook

Andrea Bonime-Blanc
The Reputation Risk Handbook Book PDF

Author : Andrea Bonime-Blanc
Publisher : Unknown
Page : 128 pages
File Size : 40,8 Mb
Release : 2017
Category : Electronic
ISBN : 1351274406

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The Reputation Risk Handbook by Andrea Bonime-Blanc Pdf

"This book will show you how to build a sustainable reputation risk management framework and how to handle your next reputation risk crisis. It will help you identify ways in which reputation risk can impact bottom line, and then show you how to set up a framework for turning that risk into an opportunity for good, sustainable business. Reputation risk is a strategic risk and a potentially material risk, all the more so in the "age of hyper-transparency". This needs to be clearly understood by both management and boards of directors so that the people tasked with reputation risk have the support they need to align their reputation risk management with business strategy and planning. The Reputation Risk Handbook provides a clear framework to identify, manage and resolve reputation risk, including: a clear description of what reputation risk is and how it fits within the pantheon of corporate and institutional risk and strategic management; a practical process for creating early warning systems and on-going management and monitoring of reputation risks; techniques for aligning reputation risk management with business strategy and business planning; several case studies, including examples of when reputation risk management has gone wrong; examples of how to manage specific reputation risks successfully or deal with a reputation risk crisis. The Reputation Risk Handbook is not just for practitioners - those who manage risk and reputation directly - but for those who have oversight of risk management - namely boards, their committees and the c-suite. In addition to a framework for practitioners, the book provides specific suggestions for boards, including questions to ask management and what to look for within their organizations."--Provided by publisher.

Rethinking Risk Management

Rick Nason
Rethinking Risk Management Book PDF

Author : Rick Nason
Publisher : Business Expert Press
Page : 134 pages
File Size : 45,9 Mb
Release : 2017-02-28
Category : Business & Economics
ISBN : 9781631575426

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Rethinking Risk Management by Rick Nason Pdf

Risk management has become a key factor of successful organizations. Despite risk management's importance, outdated and inappropriate ideas about how to manage risk dominate. This book challenges existing paradigms of risk management and provides readers with new concepts and tools for the current dynamic risk management environment. The framework for the book is a series of questions that allows for an interesting and thought-provoking look at current ideas and forward-looking concepts. This book, intended for senior managers, directors, risk managers, students of risk management, and all others who need to be concerned about risk management and strategy, provides a solid base for not only understanding current best practice in risk management, but also the conceptual tools for exploiting emerging risk management technologies, metrics, regulations, and ideas. The central thesis is that risk management is a value-adding activity that all types of organizations, public, private as well as not-for-profit, can use for competitive advantage and maximum effectiveness.

The Two Headed Coin

James L. Darroch,David Wm. Finnie
The Two Headed Coin Book PDF

Author : James L. Darroch,David Wm. Finnie
Publisher : John Wiley & Sons
Page : 227 pages
File Size : 43,8 Mb
Release : 2021-04-30
Category : Business & Economics
ISBN : 9781119794219

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The Two Headed Coin by James L. Darroch,David Wm. Finnie Pdf

Discover the interplay between strategy and risk in this insightful new resource from two experts in the financial industry who have applied their knowledge to multiple industries In The Two Headed Coin, accomplished authors James L. Darroch and David Wm. Finnie deliver an insightful exploration of the interplay between strategy and risk that underlies the operational framework of successful organizations. You'll learn which risks are fundamental to the strategic positioning and goals of your organization and which are not. You'll also discover the importance of an independent risk function, e,g., the CRO, and its invaluable role as part of the strategic process. You'll also find: A thorough discussion of the notion of competitive advantage and how it relates to risk An exploration of consumer perception and reputation as an asset to be managed How to use scenario planning and real options to provide a framework for managing uncertainty How a focus on culture and ethics can minimize the risk of large losses due to adverse behaviors Perfect for risk management and strategy professionals The Two Headed Coin will also earn a place in the libraries of executives and managers who wish to improve their ability to integrate strategic and risk thinking to create competitive advantage.

A Short Guide to Reputation Risk

Garry Honey
A Short Guide to Reputation Risk Book PDF

Author : Garry Honey
Publisher : Routledge
Page : 130 pages
File Size : 51,8 Mb
Release : 2017-05-15
Category : Business & Economics
ISBN : 9781351961578

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A Short Guide to Reputation Risk by Garry Honey Pdf

Does your organization have a good or bad reputation, and who takes responsibility for it? Whether viewed as an intangible asset or potential liability, damage to reputation can be costly. In the private sector loss of investor confidence can dent corporate value; in the public sector loss of public trust can lead to political change. How can anyone protect reputation from damage?

The Hubris Hazard, and How to Avoid It

Eugene Sadler-Smith
The Hubris Hazard and How to Avoid It Book PDF

Author : Eugene Sadler-Smith
Publisher : Taylor & Francis
Page : 313 pages
File Size : 50,6 Mb
Release : 2024-03-15
Category : Business & Economics
ISBN : 9781003853169

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The Hubris Hazard, and How to Avoid It by Eugene Sadler-Smith Pdf

Hubris is something we’ve all seen in action and experienced all too often. It’s a significant occupational hazard and a serious potential derailment factor for leaders, organisations, and civil society. Hubristic leaders - intoxicated as they are with power, praise, and success–behave in ways that, if left unchecked, invite unintended and unforeseen negative consequences which impact destructively on individuals, industries, economies, and nations. Despite numerous examples throughout history of hubris’ destructive consequences, it nonetheless appears to be an ever-present and growing danger. Many leaders seem to be blind to the hazards of hubris and oblivious to the lessons of history. Prevention is better than cure and understanding the nature of the hubris hazard and the associated risk factors will help leaders and managers improve their personal performance and avoid derailment and, even more importantly, protect the well-being of employees and the resilience of their organisations over the long term. This book explains the characteristics, causes, and consequences of hubris, and shows how to combat the significant hazard it poses to managers, leaders, organisations, and society. With contemporary examples, each chapter explores a particular ‘hubris risk factor’ and shows how the risk can be managed and mitigated and exposure to the hubris hazard minimised. The Hubris Hazard, and How to Avoid It offers practical guidance and action points for managers and leaders on how to recognise hubris in themselves and others and what to do to combat it when it arises. It will also be useful for business and executive coaches and leadership trainers and developers.

Myths of Management

Stefan Stern,Cary Cooper
Myths of Management Book PDF

Author : Stefan Stern,Cary Cooper
Publisher : Kogan Page Publishers
Page : 249 pages
File Size : 45,8 Mb
Release : 2017-10-03
Category : Business & Economics
ISBN : 9780749480240

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Myths of Management by Stefan Stern,Cary Cooper Pdf

Is it really true that working longer hours makes you more successful? Do you really need to hide your emotions in order to gain respect as a manager? Does higher pay really always lead to higher performance? The world of management is blighted by fads, fiction and falsehoods. In Myths of Management, Cary Cooper and Stefan Stern take you on an entertaining journey through the most famous myths surrounding the much-written about topic of management. They debunk false assumptions, inject truth into over-simplifications and tackle damaging habits head-on. Fascinating insights from psychology, leadership theory and organizational behaviour provide you with a compelling and practical guide to avoid falling into the trap of cliché, misinformation and prejudice. This engaging read offers you authentic insights into the reality of work, drawn from extensive research and real-world business examples, to give you the essential knowledge you need to become a better manager. Whether cheesy, naïve or even destructive, management myths could be holding you back and stifling your team's potential. Myths of Management is the guide you need to become an enlightened manager.

People Risk Management

Keith Blacker,Patrick McConnell
People Risk Management Book PDF

Author : Keith Blacker,Patrick McConnell
Publisher : Kogan Page Publishers
Page : 312 pages
File Size : 51,8 Mb
Release : 2015-04-03
Category : Business & Economics
ISBN : 9780749471361

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People Risk Management by Keith Blacker,Patrick McConnell Pdf

People Risk Management provides unique depth to a topic that has garnered intense interest in recent years. Based on the latest thinking in corporate governance, behavioural economics, human resources and operational risk, people risk can be defined as the risk that people do not follow the organization's procedures, practices and/or rules, thus deviating from expected behaviour in a way that could damage the business's performance and reputation. From fraud to bad business decisions, illegal activity to lax corporate governance, people risk - often called conduct risk - presents a growing challenge in today's complex, dispersed business organizations. Framed by corporate events and challenges and including case studies from the LIBOR rate scandal, the BP oil spill, Lehman Brothers, Royal Bank of Scotland and Enron, People Risk Management provides best-practice guidance to managing risks associated with the behaviour of both employees and those outside a company. It offers practical tools, real-world examples, solutions and insights into how to implement an effective people risk management framework within an organization.

Human Factors in the Nuclear Industry

Anna-Maria Teperi,Nadezhda Gotcheva
Human Factors in the Nuclear Industry Book PDF

Author : Anna-Maria Teperi,Nadezhda Gotcheva
Publisher : Woodhead Publishing
Page : 371 pages
File Size : 42,6 Mb
Release : 2020-10-17
Category : Technology & Engineering
ISBN : 9780081028469

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Human Factors in the Nuclear Industry by Anna-Maria Teperi,Nadezhda Gotcheva Pdf

Human Factors in the Nuclear Industry: A Systemic Approach to Safety presents the latest research and studies of human factors in the nuclear industry. It models and highlights scientific and technological foundations before providing practical examples of applications within the nuclear facility of human performance at an individual, group, organization, and system level. Editors Dr. Teperi and Dr. Gotcheva supply concrete models, tools and techniques based on research to provide the reader with knowledge of how to facilitate and support human performance in this dynamic and fast moving safety critical field. Models and case studies are provided to add practical benefits for the reader to apply to their own projects, including user friendly state-of-the-art equipment, fluent work processes for information flow, functional control room resource management, and scope for competence and learning in the work place. This book will benefit nuclear researchers, safety experts, human factors professionals and power plant operators, as well as those with an interest in human factors outside of the nuclear field. Provides a comprehensive framework for human factors, considering not only the individual, but also the team, organizational and industrial levels Presents tried and tested tools and techniques based on research from the nuclear industry Includes models, examples and case studies of user-friendly equipment, fluent work processes and functional control room resource management

Conduct Risk Management

Roger Miles
Conduct Risk Management Book PDF

Author : Roger Miles
Publisher : Kogan Page Publishers
Page : 312 pages
File Size : 48,7 Mb
Release : 2017-01-03
Category : Business & Economics
ISBN : 9780749478629

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Conduct Risk Management by Roger Miles Pdf

Conduct risk is at the core of behavioural regulation, a new approach to regulating financial services, whose new agencies and public prosecutors have spread rapidly across the world. Its prosecutors intervene assertively to challenge financial service providers to show clear evidence of a new customer-centric approach, which understands and responds to the hidden drivers of customer behaviour. They use their unprecedented powers to levy very large fines and even to imprison wrongdoers - often for not taking precautions rather than for any active wrongdoing. Conduct Risk Management is a tool for recognizing, acting on, and predicting conduct risk impacts in regulated business. Conduct Risk Management sees beyond econometric and other 'box-ticking' traditions of risk management. Whilst protecting senior managers, it helps all staff to make positive use of conduct risk to promote behaviour the regulator will accept as 'good', as good behaviour is good business. The new conduct regulations personally affect every manager in financial services, and their suppliers, with new regulations making senior managers liable to imprisonment for failures in organizational conduct. Conduct Risk Management sets out plainly what practitioners need to know to understand the regulator's intentions, to prove compliance, protect competitiveness and maintain licence to operate.