Roi In Action Casebook

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ROI in Action Casebook

Patricia Pulliam Phillips,Jack J. Phillips
ROI in Action Casebook Book PDF

Author : Patricia Pulliam Phillips,Jack J. Phillips
Publisher : John Wiley & Sons
Page : 400 pages
File Size : 43,6 Mb
Release : 2008-03-07
Category : Business & Economics
ISBN : 9780787987176

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ROI in Action Casebook by Patricia Pulliam Phillips,Jack J. Phillips Pdf

ROI in Action Casebook offers a collection of ROI case studies that represent the classic use of the proven ROI Methodology. A companion volume to Jack J. Phillips and Patricia Pulliam Phillips?s six books in the Measurement and Evaluation series, this book clearly illustrates the ROI Methodology. The case studies represent a variety of applications in human resources, learning and development, and performance improvement. Each case follows the methodology and describes in detail how it was used to show the value of a particular project or program.

ROI Basics, 2nd Edition

Patricia Pulliam Phillips,Jack J. Phillips
ROI Basics 2nd Edition Book PDF

Author : Patricia Pulliam Phillips,Jack J. Phillips
Publisher : Association for Talent Development
Page : 254 pages
File Size : 55,9 Mb
Release : 2019-10-29
Category : Business & Economics
ISBN : 9781950496389

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ROI Basics, 2nd Edition by Patricia Pulliam Phillips,Jack J. Phillips Pdf

Your essential guide to calculating return on investment. Build and refine your measurement and evaluation skills through ROI Basics, perfect for beginners challenged to implement a comprehensive evaluation process as well as those taking a proactive approach to accountability. Its five-level evaluation framework includes: Level 1: Reaction and Planned Action Level 2: Learning Level 3: Application and Implementation Level 4: Impact Level 5: Return on Investment ROI Basics provides a baseline exploration of ROI for the talent development function and the steps to successful evaluation: evaluation planning, data collection, data analysis, and results optimization. In this second edition, experts Patti and Jack Phillips go deeper into aligning programs to the business, detecting payoff needs, and identifying specific business measures that need to improve. They explore how the process applies beyond training to talent development and suggest how new technologies can influence ROI adoption and implementation in your organization. This updated book offers a review of two essential—and often overlooked—steps in the ROI process: isolating program impact and sustaining momentum.

The ASTD Handbook of Measuring and Evaluating Training

Patricia Pulliam Phillips
The ASTD Handbook of Measuring and Evaluating Training Book PDF

Author : Patricia Pulliam Phillips
Publisher : Association for Talent Development
Page : 251 pages
File Size : 53,5 Mb
Release : 2010-06-16
Category : Business & Economics
ISBN : 9781607285854

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The ASTD Handbook of Measuring and Evaluating Training by Patricia Pulliam Phillips Pdf

A follow-on to ASTD's best-selling ASTD Handbook for Workplace Learning Professionals, the ASTD Handbook of Measuring and Evaluating Training includes more than 20 chapters written by preeminent practitioners in the learning evaluation field. This practical, how-to handbook covers best practices of learning evaluation and includes information about using technology and evaluating e-learning. Broad subject areas are evaluation planning, data collection, data analysis, and measurement and evaluation at work.

Costs and ROI

Jack J. Phillips,Lizette Zuniga
Costs and ROI Book PDF

Author : Jack J. Phillips,Lizette Zuniga
Publisher : John Wiley & Sons
Page : 170 pages
File Size : 43,7 Mb
Release : 2016-05-12
Category : Business & Economics
ISBN : 9781119254799

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Costs and ROI by Jack J. Phillips,Lizette Zuniga Pdf

Costs and ROI Costs and ROI is the fifth of six books in the Measurement and Evaluation Series from Pfeiffer. The proven ROI Methodology--developed by the ROI Institute--provides a practical system for evaluation planning, data collection, data analysis, and reporting. All six books in the series offer the latest tools, most current research, and practical advice for measuring ROI in a variety of settings. All costs must be captured for an accurate cost profile. Costs and ROI focuses on developing program costs and the ROI and explains this vital element in the ROI Methodology. The authors show how to capture all costs in order to bring credibility to the analysis. The book outlines the actual ROI calculation and explains the many assumptions and issues that must be considered when calculating the ROI. Costs and ROI presents three effective calculations: the benefit-cost ratio, the ROI percentage, and the payback period. Costs and ROI includes all the challenges and concerns regarding the use of ROI.

Measuring ROI in Learning & Development

Patricia Pulliam Phillips,Jack J. Phillips
Measuring ROI in Learning Development Book PDF

Author : Patricia Pulliam Phillips,Jack J. Phillips
Publisher : Association for Talent Development
Page : 355 pages
File Size : 46,9 Mb
Release : 2011-12-21
Category : Business & Economics
ISBN : 9781607287858

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Measuring ROI in Learning & Development by Patricia Pulliam Phillips,Jack J. Phillips Pdf

How do you accurately and effectively measure return on investment (ROI) in training and performance improvement? Measuring ROI in Learning & Development, a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring ROI in learning and performance improvement programs has produced a book filled with functional, pragmatic suggestions and examples that can be implemented in the real world. Measuring ROI in Learning & Development provides everyone who has a personal or professional interest in developing effective metrics with a solid foundation on which to build practical ROI measuring programs. Specific topics covered include: examination of selected case studies, many of which employ the ROI Methodology definition and discussion of the ROI Methodology, and suggestions on how to best implement it exploration of best practices in measurement and evaluation of ROI discussion of various ROI data collection plans coverage of data analysis strategies and program assessment protocols analysis of program costs. Measuring ROI in Learning and Development provides comprehensive coverage of all aspects of developing, creating, implementing, maintaining, and assessing an effective, productive ROI-measurement program. With its explanation of the ROI Methodology; presentation of numerous case studies; extensive documentation and analysis of best practices; and consideration of such important issues as cost, data collection, and program assessment, this title is the most complete resource available for those involved with measuring ROI.

ROI Fundamentals

Patricia Pulliam Phillips,Jack J. Phillips
ROI Fundamentals Book PDF

Author : Patricia Pulliam Phillips,Jack J. Phillips
Publisher : John Wiley & Sons
Page : 186 pages
File Size : 48,6 Mb
Release : 2008-02-08
Category : Business & Economics
ISBN : 9780787987169

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ROI Fundamentals by Patricia Pulliam Phillips,Jack J. Phillips Pdf

ROI Fundamentals ROI Fundamentals is the first of six books in the Measurement and Evaluation Series from Pfeiffer. The proven ROI Methodology--developed by the ROI Institute--provides a practical system for evaluation planning, data collection, data analysis, and reporting. All six books in the series offer the latest tools, most current research, and practical advice for measuring ROI in a variety of settings. ROI Fundamentals outlines the basic ROI Methodology and shows why measuring return on investment is such a valuable process. The book highlights the benefits of implementing an effective ROI model and also reveals the challenges organizations face when incorporating the ROI Methodology. Using real-world examples from international companies, the authors explore the types of organizations that are best suited for the ROI Methodology and suggest the optimal time to implement it. The book also offers step-by-step information for planning an effective ROI evaluation.

Data Collection

Patricia Pulliam Phillips,Cathy A. Stawarski
Data Collection Book PDF

Author : Patricia Pulliam Phillips,Cathy A. Stawarski
Publisher : John Wiley & Sons
Page : 192 pages
File Size : 49,8 Mb
Release : 2016-05-12
Category : Business & Economics
ISBN : 9781119254782

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Data Collection by Patricia Pulliam Phillips,Cathy A. Stawarski Pdf

Data Collection Data Collection is the second of six books in the Measurement and Evaluation Series from Pfeiffer. The proven ROI Methodology--developed by the ROI Institute--provides a practical system for evaluation planning, data collection, data analysis, and reporting. All six books in the series offer the latest tools, most current research, and practical advice for measuring ROI in a variety of settings. Data Collection offers an effective process for collecting data that is essential to the implementation of the ROI Methodology. The authors outline the techniques, processes, and critical issues involved in successful data collection. The book examines the various methods of data collection, including questionnaires, interviews, focus groups, observation, action plans, performance contracts, and monitoring records. Written for evaluators, facilitators, analysts, designers, coordinators, and managers, Data Collection is a valuable guide for collecting data that are adequate in quantity and quality to produce a complete and credible analysis.

Data Conversion

Patricia Pulliam Phillips,Holly Burkett
Data Conversion Book PDF

Author : Patricia Pulliam Phillips,Holly Burkett
Publisher : John Wiley & Sons
Page : 162 pages
File Size : 50,5 Mb
Release : 2016-05-12
Category : Business & Economics
ISBN : 9781119254768

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Data Conversion by Patricia Pulliam Phillips,Holly Burkett Pdf

This book tackles the third major challenge and the second most difficult step in the ROI methodology: converting data to monetary values. When a particular project or program is connected to a business measure, the next logical question is: what is the monetary value of that impact? For ROI analysis, it is at this critical point where the monetary benefits are developed to compare to the costs of the program to calculate the ROI. Includes: the importance of converting data to monetary value; preliminary issues; standard values: the standard values: where to find them; using internal experts, using external databases; linking with other measures; using estimates; when to abandon conversion efforts and leave data as intangible, analyzing the intangibles; and reporting the intangibles.

Communication and Implementation

Jack J. Phillips,Wendi Friedman Tush
Communication and Implementation Book PDF

Author : Jack J. Phillips,Wendi Friedman Tush
Publisher : John Wiley & Sons
Page : 148 pages
File Size : 55,5 Mb
Release : 2016-05-12
Category : Business & Economics
ISBN : 9781119254812

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Communication and Implementation by Jack J. Phillips,Wendi Friedman Tush Pdf

Communication and Implementation Communication and Implementation is the sixth of six books in the Measurement and Evaluation Series from Pfeiffer. The proven ROI Methodology--developed by the ROI Institute--provides a practical system for evaluation planning, data collection, data analysis, and reporting. All six books in the series offer the latest tools, most current research, and practical advice for measuring ROI in a variety of settings. Communication and Implementation explores two important topics that are vital to the ROI Methodology--reporting results and sustaining the process. The authors show how to report results that will ensure that the audience has the information needed so that the improvement processes will be implemented successfully. The book explores the range of reporting methods, including face-to-face meetings, brief reports, one-page summaries, routine communication, mass-audience techniques, and electronic communications. The authors offer suggestions for determining the best methods to employ. In addition, Communication and Implementation contains information on how to keep the ROI process going for the long haul and how to make it a valued process for any organization.

Building A Successful Consulting Practice (In Action Case Study Series)

Patricia Pulliam Phillips
Building A Successful Consulting Practice In Action Case Study Series Book PDF

Author : Patricia Pulliam Phillips
Publisher : Association for Talent Development
Page : 240 pages
File Size : 49,7 Mb
Release : 2023-05-26
Category : Business & Economics
ISBN : 9781607288763

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Building A Successful Consulting Practice (In Action Case Study Series) by Patricia Pulliam Phillips Pdf

Consulting is one of the fastest growing occupational groups in business today. For many talented individuals around the world, starting a consulting practice offers great opportunity for income growth and job satisfaction. Yet, consulting does have its unique set of challenges including lack of professional respect from potential clients and a high business failure rate. This book, Building a Successful Consulting Practice, will be helpful to anyone starting down this exciting and challenging road. It presents 12 case studies that analyze the success of consulting organizations. This book focuses particularly on small consulting practices, and specifically on those consulting practices closely related to the field of human resource development. You will find value in this book no matter where you are in the process of starting or running a consulting practice. No matter how you plan to use this book, the impressive group of contributors represented in this collection of case studies will be invaluable as you work to achieve your own level of success in the consulting business.

Return on Investment in Training and Performance Improvement Programs

Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes
Return on Investment in Training and Performance Improvement Programs Book PDF

Author : Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes
Publisher : Taylor & Francis
Page : 438 pages
File Size : 42,7 Mb
Release : 2024-05-01
Category : Business & Economics
ISBN : 9781040023075

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Return on Investment in Training and Performance Improvement Programs by Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes Pdf

The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patricia Pulliam Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition includes chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, human resources, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development and performance improvement at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers. See the offer on page 384 at the back of the book.

Managing Talent Retention

Jack J. Phillips,Lisa Edwards
Managing Talent Retention Book PDF

Author : Jack J. Phillips,Lisa Edwards
Publisher : John Wiley & Sons
Page : 428 pages
File Size : 47,8 Mb
Release : 2008-12-22
Category : Business & Economics
ISBN : 9780470375952

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Managing Talent Retention by Jack J. Phillips,Lisa Edwards Pdf

Retention is becoming one of the most pressing concerns of employers worldwide. This book provides an overview of talent retention and defines retention and turnover in very specific measures. It explores the full impact of talent departure and most important it offers proven solutions to talent retention. The book clearly shows how to forecast the ROI of talent retention solutions and how to capture the actual ROI after the solution was implemented. This is a practical book providing an ROI approach to HR managers and practitioners.

Integrated Talent Management Scorecards

Toni Hodges DeTuncq,Lynn Schmidt
Integrated Talent Management Scorecards Book PDF

Author : Toni Hodges DeTuncq,Lynn Schmidt
Publisher : Association for Talent Development
Page : 298 pages
File Size : 40,7 Mb
Release : 2013-09-05
Category : Business & Economics
ISBN : 9781607287421

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Integrated Talent Management Scorecards by Toni Hodges DeTuncq,Lynn Schmidt Pdf

The term “integrated talent management” has been in vogue for several years, yet organizations are still trying to understand how to integrate talent management functions to achieve business results. Authors Toni Hodges DeTuncq and Lynn Schmidt use case studies from 17 different organizations to reveal best practices for demonstrating the value of integrated talent management. This book will show you how to: Design and implement talent management initiatives that will benefit business. Measure, evaluate, and demonstrate the impact of talent management initiatives at both a functional and organizational level. Benefit from the insights of world-class organizations.

Human Capital Analytics

Gene Pease,Boyce Byerly,Jac Fitz-enz
Human Capital Analytics Book PDF

Author : Gene Pease,Boyce Byerly,Jac Fitz-enz
Publisher : John Wiley & Sons
Page : 261 pages
File Size : 40,6 Mb
Release : 2012-10-10
Category : Business & Economics
ISBN : 9781118506998

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Human Capital Analytics by Gene Pease,Boyce Byerly,Jac Fitz-enz Pdf

An insightful look at the implementation of advanced analytics on human capital Human capital analytics, also known as human resources analytics or talent analytics, is the application of sophisticated data mining and business analytics techniques to human resources data. Human Capital Analytics provides an in-depth look at the science of human capital analytics, giving practical examples from case studies of companies applying analytics to their people decisions and providing a framework for using predictive analytics to optimize human capital investments. Written by Gene Pease, Boyce Byerly, and Jac Fitz-enz, widely regarded as the father of human capital Offers practical examples from case studies of companies applying analytics to their people decisions An in-depth discussion of tools needed to do the work, particularly focusing on multivariate analysis The challenge of human resources analytics is to identify what data should be captured and how to use the data to model and predict capabilities so the organization gets an optimal return on investment on its human capital. The goal of human capital analytics is to provide an organization with insights for effectively managing employees so that business goals can be reached quickly and efficiently. Written by human capital analytics specialists Gene Pease, Boyce Byerly, and Jac Fitz-enz, Human Capital Analytics provides essential action steps for implementation of advanced analytics on human capital.

Defining Excellence in Simulation Programs

Janice C. Palaganas,Juli C. Maxworthy,Chad A. Epps,Mary E. Mancini
Defining Excellence in Simulation Programs Book PDF

Author : Janice C. Palaganas,Juli C. Maxworthy,Chad A. Epps,Mary E. Mancini
Publisher : Lippincott Williams & Wilkins
Page : 1298 pages
File Size : 42,5 Mb
Release : 2014-10-07
Category : Medical
ISBN : 9781469833385

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Defining Excellence in Simulation Programs by Janice C. Palaganas,Juli C. Maxworthy,Chad A. Epps,Mary E. Mancini Pdf

An Official Publication of the Society for Simulation in Healthcare, Defining Excellence in Simulation Programs aims to meet the needs of healthcare practitioners using simulation techniques for education, assessment, and research. Increasingly, simulation is an integral part of teaching and training programs in healthcare settings around the world. Simulation models, including virtual simulation, scenario-based simulation with actors, and computerized mannequins, contributes to improved performance and reduced errors in patient care. This text establishes working definitions and benchmarks for the field of simulation and defines the types of simulation programs, while also covering program leadership, funding, staffing, equipment and education models. It provides knowledge critical to the success of simulation program management, simulation educators, and simulation researchers. Written to appeal to the novice to advanced beginner, a special section in each chapter is directed to the competent to expert programs, managers, educators, and researchers, so that this text truly can serve as the comprehensive reference for anyone in simulation.