The Chapter Leader S Guide To Performance Improvement

Author : Cynthia Barnard
Publisher : HC Pro, Inc.
Page : 115 pages
File Size : 40,6 Mb
Release : 2011-02-11
Category : Medical
ISBN : 9781601468086

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The Chapter Leader's Guide to Performance Improvement by Cynthia Barnard Pdf

The Chapter Leader's Guide to Performance Improvement Cynthia Barnard, MBA, MSJS, CPHQ Quick, concise standard explanations for performance improvement chapter leaders The Chapter Leader's Guide to Performance Improvement breaks down The Joint Commission's performance improvement requirements into easy-to-understand solutions to meet the challenges of these complex standards. You get simplified explanations of the chapter's key components along with communication techniques to help foster a strong and successful partnership between survey coordinator and chapter leader. Plus, to make staff training easy, this guide includes a downloadable PowerPoint(R) presentation highlighting key compliance takeaways. Also, receive bonus tools which include: Annual performance improvement program assessment worksheet Sample performance improvement team charter Critical information checklist Templates for quality plans Samples for compliance with required measurements Samples for compliance with measurements to be considered Checklist for survey readiness Benefits of The Chapter Leader's Guide to Performance Improvement: Empower your PI chapter leaders to successfully navigate the survey process Communicate the impact the PI chapter has on the entire leadership team, management, and caregivers Create a culture of accountability by delegating survey-related responsibilities to staff members Go beyond standard numbers and understand the true meaning of The Joint Commission's PI requirements Get everyone in your facility on board with compliance Save time training PI chapter leaders with the customizable PowerPoint presentation What's inside: Simplified explanation of The Joint Commission's performance improvement chapter Tools for data collection and analysis to measure the performance of processes Strategies for analyzing data to implement better care, improve compliance, and promote positive change Best practices in designing, implementing, and presenting performance improvement programs with reference to accreditation requirements Table of Contents Introduction: How This Handbook Can Help You Part I: Performance Improvement in the Organization Leadership Roles in Performance Improvement Successful Management of Performance Improvement Key Take-Away Points Part II: Planning and Coordinating Performance Improvement Communicating and Integrating Performance Improvement Throughout the Organization Do You Need a Dashboard? Impact of Performance Improvement on Patients, Clinicians, and Staff Teams, Charters, and Leadership Physician Roles and Responsibilities in Performance Improvement Key Take-Away Points Part III: Implementing Performance Improvement The Performance Improvement Cycle Data Collection and Analysis Process Improvement Documentation and "Telling the Story" Sustaining Change Key Take-Away Points Part IV: Effective PI Survey Preparation Critical Information at Your Fingertips The PI Presentation to Surveyors The Data Tracer and the Leadership Interview Key Take-Away Points Who will benefit? Accreditation coordinators, accreditation specialists, survey coordinators, Joint Commission survey coordinators, performance improvement chapter leaders, quality directors, quality improvement professionals Earn Continuing Education Credits National Association for Healthcare Quality (NAHQ) This activity is pending approval by the National Association of Healthcare Quality for CE credits.

Author : Jodi L. Eisenberg
Publisher : HC Pro, Inc.
Page : 113 pages
File Size : 54,5 Mb
Release : 2011-02-11
Category : Medical
ISBN : 9781601468079

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The Chapter Leader's Guide to Leadership by Jodi L. Eisenberg Pdf

Quick, concise standard explanations for LD chapter leaders The Chapter Leader's Guide to Leadership breaks down the Joint Commission's leadership requirements into easy-to-understand solutions to meet the challenges of these complex standards. You get simplified explanations of the chapter's key components along with communication techniques to help foster a strong and successful partnership between survey coordinator and chapter leader. Plus, to make staff training easy, this guide includes a downloadable PowerPointr presentation highlighting key compliance takeaways. Also, receive bonus tools which include: * A document requirement checklist * Proactive risk assessment tool * Contract monitoring tool

Author : Gerald J. Langley,Ronald D. Moen,Kevin M. Nolan,Thomas W. Nolan,Clifford L. Norman,Lloyd P. Provost
Publisher : John Wiley & Sons
Page : 514 pages
File Size : 51,6 Mb
Release : 2009-06-03
Category : Business & Economics
ISBN : 9780470549032

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The Improvement Guide by Gerald J. Langley,Ronald D. Moen,Kevin M. Nolan,Thomas W. Nolan,Clifford L. Norman,Lloyd P. Provost Pdf

This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.

Author : Thomas J. Huser
Publisher : HC Pro, Inc.
Page : 149 pages
File Size : 54,6 Mb
Release : 2011-04-20
Category : Medical
ISBN : 9781601468147

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The Chapter Leader's Guide to Environment of Care by Thomas J. Huser Pdf

The Chapter Leader's Guide to Environment of Care: Practical Insight on Joint Commission Standards Thomas J. Huser, MS, CHPS Quick, concise standard explanations for Environment of Care chapter leaders "This book has significant daily use and will prepare and support facility professionals. The author candidly describes how to make difficult things happen even when other people may not be immediately on board...and the survey preparation is thorough and very user intuitive. I like the easy-to-follow format. The policy and procedure forms and examples are excellent." --Stephen J. Thurston, Safety Officer, Emergency Managment Coordinator, Indiana University Health The Chapter Leader's Guide to Environment of Care breaks down the Joint Commission's Environment of Care requirements into easy-to-understand solutions to meet the challenges of these complex standards. You get simplified explanations of the chapter's key components along with communication techniques to help foster a strong and successful partnership between survey coordinator, chapter leader and staff of all levels. Plus, to make staff training easy, this guide includes two downloadable PowerPoint(R) presentations highlighting key compliance takeaways. Benefits of The Chapter Leader's Guide to Environment of Care: Build an interdisciplinary team to ensure Environment of Care compliance Achieve buy-in and support from leadership Educate staff of all levels on compliance utilizing ready-made tools and strategies Use practical advice from a seasoned expert in the field to avoid RFIs on your next survey What's inside: Standard-by-standard breakdowns and explanation by hospital safety veteran and expert Practical advice for successfully communicating with multiple levels of staff to better gain buy-in and compliance Quick tip sheets, checklists, and PowerPoint presentations for educating staff Sample mock tracer observations and questions in all areas of EOC Hospital safety and construction risk assessments Dozens of EOC policies, procedures, reports, and maintenance logs Department EOC report card and simplified scoring sheet to better communicate current compliance to department leaders and board members Table of Contents Part I: Organization and Accountabilities Board of Directors CEO Medical Staff Management Staff Key Players Part 2: Communication and Culture Hospital Staff Departmental Leadership Board of Directors Senior Leadership Part 3: Policy and Procedures Plan (EC.01.01.01) Safety and Security (EC.02.01.01, EC.02.01.03) Hazardous Materials and Waste (EC.02.02.01) Fire Safety (EC.02.03.01, EC.02.03.03, EC.02.03.05) Medical Equipment (EC.02.04.01, EC.02.04.03) Utilities (EC.02.05.01, EC.02.05.03, EC.02.05.05, EC.02.05.07, EC.02.05.09) Other Physical Environment Requirements (EC.02.06.01, EC.02.06.05) Staff Competence (EC.03.01.01) Monitor and Improve (EC.04.01.01, EC.04.01.03, EC.04.01.05) Part 4: Effective Survey Preparation Education and Training Organization Preparation Data Collection List of tools: Sample Board of Directors Report Survey Preparation for Physicians: Emergency Management Information Environment of Care Compliance: Sample Observations and Questions Survey Preparation for Staff: Emergency Management Information Security Quick Tips Temperature Logs Quick Tips Maintaining a Safe Environment Quick Tips Emergency Medical Equipment Quick Tips Fire Response Quick Tips Hazardous Materials Quick Tips Medical Equipment Failure Quick Tips Utility Failure Quick Tips Environment of Care Report Card Scoring Worksheet Safety Inspection Report Environment of Care Report Card for Department Leaders Safety Officer Statement of Authority Safety Risk Assessment Tool Officer's Report of Fall/Injury Forensic Patient Policy and Procedure Smoking Interventions Log Life Safety System Preventative Maintenance Grid Life Safety Equipment Repairs Log Interim Life Safety Management Implementation Worksheet Safe Medical Device Reporting Policy Emergency Generator Test Log and Report Construction Risk Assessment Form Employee Environment of Care Survey Plus: EOC Power Point Presentations: What You Need to Know to Train Your Staff Annual Education for Staff Who will benefit? Accreditation coordinator, accreditation specialist, survey coordinator, Joint Commission survey coordinator, Environment of Care chapter leader, safety officer, safety director, facility manager, and facility director Earn Continuing Education CreditsNational Association for Healthcare Quality (NAHQ) This activity is pending approval by the National Association of Healthcare Quality for CE credits.

Author : Kathy Matzka
Publisher : HC Pro, Inc.
Page : 125 pages
File Size : 41,7 Mb
Release : 2011-01-24
Category : Medical
ISBN : 9781601468093

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Chapter Leader's Guide to Medical Staff by Kathy Matzka Pdf

Chapter Leader's Guide to Medical Staff breaks down The Joint Commission's medical staff requirements into easy-to-understand solutions to meet the challenges of these complex standards. You get simplified explanations of the chapter's key components along with communication techniques to help foster a strong and successful partnership between survey coordinator and chapter leader. Plus, to make staff training easy, this guide includes two downloadable PowerPoint® presentations highlighting key compliance takeaways. What's Inside: Keys to understanding The Joint Commission's stance on medical staff bylaws.(MS.01.01.01) Explanation of the role of the MEC How the medical staff plays into graduate education programs and performance improvement Accreditation's role in credentialing and privileging What the standards say about physician behavior The latest updates to telemedicine requirements Book jacket.

Author : Joseph L. Cappiello
Publisher : HC Pro, Inc.
Page : 149 pages
File Size : 51,8 Mb
Release : 2011-04-04
Category : Medical
ISBN : 9781601468130

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The Chapter Leader's Guide to Emergency Management by Joseph L. Cappiello Pdf

The Chapter Leader's Guide to Emergency Management: Practical Insight on Joint Commission Standards Joseph Cappiello Quick, concise standard explanations for emergency management chapter leaders The Chapter Leader's Guide to Emergency Management breaks down the Joint Commission's emergency management requirements into easy-to-understand solutions to meet the challenges of these complex standards. You get simplified explanations of the chapter's key components along with communication techniques to help foster a strong and successful partnership between survey coordinator and chapter leader. Plus, to make staff training easy, this guide includes a downloadable PowerPoint(R) presentation highlighting key compliance takeaways. Benefits of The Chapter Leader's Guide to Emergency Management: Keep your facility up to speed on the ever increasing emergency management requirements Pinpoint compliance loopholes in your current emergency management program Understand what it means to be prepared for an emergency under Joint Commission standards Educate and prepare organizational leaders to take a key role in emergency preparedness Ensure the highest possible level of preparedness and cooperation within your community What's inside: An in-depth look at emergency preparedness from a nationally recognized expert in the field The most up-to-date regulatory requirements resulting from recent national and international disasters Tips developing a successful emergency management plan with organizational leadership Methods to incorporate regulatory requirements into existing disaster preparations A step by step look at what The Joint Commission requires for emergency management THE AGENDA Part I: State of Preparedness Role of leaders Understanding community Understanding healthcare It shouldn't take a crisis to make a leader Understanding resiliency Part II: the 96 Hour Principal National Response Plan The Joint Commission's role Extending survivability Part III: The Value of Exercises The Emergency Operations Plan The value of exercises Part IV: Effective Survey Preparation The advent of unannounced surveys Types of surveyors Part V: Who Speaks for the Children? The National Commission on Children and Disasters Appendix Sample 96 Hour Sustainability Chart Joint Commission Emergency Management Standard Checklist Who will benefit? Accreditation coordinator, accreditation specialist, survey coordinator, Joint Commission survey coordinator, emergency management chapter leader, emergency management coordinator, facility manager, and disaster preparedness coordinator Earn Continuing Education Credits National Association for Healthcare Quality (NAHQ) This activity is pending approval by the National Association of Healthcare Quality for CE credits.

Author : Anonim
Publisher : Joint Commission Resources
Page : 194 pages
File Size : 47,9 Mb
Release : 1997
Category : Performance standards
ISBN : UOM:39015040161146

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A Guide to Performance Improvement for Pharmacies by Anonim Pdf

Author : PATTI P. PHILLIPS,Jack J Phillips,Klaas Toes
Publisher : Routledge
Page : 0 pages
File Size : 52,7 Mb
Release : 2024-05-24
Category : Electronic
ISBN : 0367428865

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Return on Investment in Training and Performance Improvement Programs by PATTI P. PHILLIPS,Jack J Phillips,Klaas Toes Pdf

The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patti P. Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition expands upon and updates the second edition with chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides relevant examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers.

Author : Robert L. Manniello
Publisher : HC Pro, Inc.
Page : 151 pages
File Size : 40,7 Mb
Release : 2011-04-06
Category : Medical
ISBN : 9781601468109

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The Chapter Leader's Guide to Medication Management by Robert L. Manniello Pdf

The Chapter Leader's Guide to Medication Management: Practical Insight on Joint Commission Standards Robert L. Manniello, MD, MS, MBA Quick, concise standard explanations for Medication Management chapter leaders The Chapter Leader's Guide to Medication Management breaks down the Joint Commission's medication management requirements into easy-to-understand solutions to meet the challenges of these complex standards. You get simplified explanations of the chapter's key components along with communication techniques to help foster a strong and successful partnership between survey coordinator and chapter leader. Plus, to make staff training easy, this guide includes a downloadable PowerPoint(R) presentation highlighting key compliance takeaways. Benefits of The Chapter Leader's Guide to Medication Management: Optimize survey readiness with a complete breakdown of the medication management standards Educate everyone from bedside staff to leadership about the impact of medication management compliance Communicate updated medication management requirements in the most effective manner Build a high-functioning interdisciplinary team to ensure Medication Management compliance What's inside: A complete breakdown of the key standards your chapter leaders need to understand to optimize survey readiness An examination of how Medication Management affects staff from leadership to bedside staff within all departments of your organization Evidence demonstrating the critical role that communication plays in assuring the best compliance with Medication Management standards Tools to identify the best people to help keep Medication Management requirements in compliance at your facility Table of Contents Part I: Medication Management Standards: The High-Level Overview How does this chapter effect the organization as a whole? What is its impact on leadership and administration? Who owns the requirements of this chapter? Part II: the 96 Hour Principal Hospitals staff Medical staff and allied professionals Pharmacy staff Figure 2.1: Pharmacist Job Description Nursing staff Part III: Implementation of Medication Management Standards Handling of Selection and procurement standards Storage of medications Principles and Procedures Ordering and transcribing Evaluation Figure 3.1: High Risk and High Alert Medications Figure 3.2: Look-Alike/Sound-Alike Medications Figure 3.3a: Hospital Formulary Figure 3.3b: Black Box Warning, Handling of Figure 3.4a: Medication Administration Figure 3.4b: Medication Administration: Care of Patients Figure 3.4c: Sample Medication Storage Policy Figure 3.5: Patient Self-Administered Medications Figure 3.6: Medication Ordering Figure 3.7: Patient Information Minimum for Pharmacist Review Preparing and Dispensing Figure 3.8: Dispensing of Medications Administration Figure 3.9: Investigational Medications Monitoring Figure 3.10: Adverse Drug Reactions, Reporting of Summary statement Who will benefit? Accreditation coordinator, accreditation specialist, survey coordinator, Joint Commission survey coordinator, medication management chapter leader, pharmacy director, and pharmacy coordinator Earn Continuing Education CreditsNational Association for Healthcare Quality (NAHQ) This activity is pending approval by the National Association of Healthcare Quality for CE credits.

Author : Terrence J. Loftus, MD, MBA
Publisher : Lulu.com
Page : 116 pages
File Size : 51,7 Mb
Release : 2016-04-26
Category : Science
ISBN : 9781365063060

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The Value Analysis Program: A How-to-Guide for Physician Leaders on Starting Up a Successful Program by Terrence J. Loftus, MD, MBA Pdf

The Value Analysis Program: A How-to-Guide for Physician Leaders on Starting Up a Successful Program builds on the concept that successful programs can be differentiated from unsuccessful programs by seven core elements. Dr. Loftus describes his personal journey as a physician executive in developing a value analysis program for a large healthcare system. He demonstrates how to incorporate the seven core elements in the development, implementation and sustainability of a value analysis program.

Author : Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes
Publisher : Unknown
Page : 0 pages
File Size : 52,7 Mb
Release : 2024
Category : Business & Economics
ISBN : 0367855720

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Return on Investment in Training and Performance Improvement by Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes Pdf

"The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patti P. Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition expands upon and updates the second edition with chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides relevant examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers"--

Author : S P Stawicki
Publisher : Wolters kluwer india Pvt Ltd
Page : 268 pages
File Size : 46,5 Mb
Release : 2015-01-01
Category : Medical
ISBN : 9789351293507

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Fundamentals of Patient Safety in Medicine and Surgery by S P Stawicki Pdf

This book presents a practical approach to patient safety issues with a focus on evolution and understanding the key concepts in health care and turning them into implementable actions. With its contemporary approach and lucid presentation, this book is a valuable resource for practicing doctors in medicine and surgery to treat their patients with care, diligence and vigilance and contribute to a safer practice in health care.

Author : Alan B. Knox
Publisher : Taylor & Francis
Page : 136 pages
File Size : 50,7 Mb
Release : 2023-07-03
Category : Education
ISBN : 9781000977363

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Improving Professional Learning by Alan B. Knox Pdf

Given the tremendous importance of keeping up with the explosion of knowledge in professional fields—from medicine and health to teaching in schools and colleges – getting the most out of every learning opportunity is vital to the growth and vitality of our society, as well as to the development of professional practitioners themselves.In this concise, practical guide to improving professional learning and performance, Alan Knox brings decades of experience and study to bear on 12 key tasks for the leader of professional learning activities. Illustrated with examples from a wide variety of learning settings across the helping professions (e.g., health care, teaching, social work), the chapters will provide essential guidance to instructors and facilitators seeking to improve learning activities and thereby enhance professional performance. The combination of evidence-based concepts and practical examples is designed to enable readers to improve the learning activities they lead, and thereby enhance the performance of learners in their ongoing professional practice.

Author : Jcr
Publisher : Joint Commission Resources
Page : 484 pages
File Size : 44,9 Mb
Release : 2011-12
Category : Electronic
ISBN : 9781599406503

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2012 Joint Commission and CMS Crosswalk: Comparing Hospital Standards and Cops by Jcr Pdf

Author : James A. Pershing
Publisher : John Wiley & Sons
Page : 1410 pages
File Size : 54,6 Mb
Release : 2006-05-19
Category : Business & Economics
ISBN : 9780787984458

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Handbook of Human Performance Technology by James A. Pershing Pdf

The first two editions of the Handbook of Human Performance Technology helped define the rapidly growing and vibrant field of human performance technology - a systematic approach to improving individual and organizational performance. Exhaustively researched, this comprehensive sourcebook not only updates key foundational chapters on organizational change, evaluation, instructional design, and motivation, but it also features breakthrough chapters on "performance technology in action" and addresses many new topics in the field, such as certification, Six Sigma, and communities of practice. Boasting fifty-five new chapters, contributors to this new edition comprise a veritable "who's who" in the field of performance improvement, including Geary Rummler, Roger Kaufman, Ruth Clark, Allison Rossett, Margo Murray, Judith Hale, Dana and James Robinson, and many others. Praise for the third edition of the Handbook of Human Performance Technology "If you are in the business of trying to improve organizational performance, this Handbook should be the first place you look for answers to questions about human performance technology." - Joseph J. Durzo, CPT, Ph.D., senior vice president and chief learning officer, Archstone-Smith "This newest edition of the Handbook provides an unparalleled, all-encompassing survey of the latest theory and its practical application in this emergent field. This book is a must-have reference for any professional wishing to systematically improve performance within their organization." - Weston McMillan, CPT, manager, training and development, eBay Inc. "An invaluable, engaging resource for anyone charged with improving workplace performance. It not only provides the background and foundations of our profession, but more importantly, it also provides the most up-to-date descriptions of how to apply HPT to drive results." - Rodger Stotz, CPT, vice president and managing consultant, Maritz Inc. "This book is filled with insights--both for those who are new to the field and also for those who are experienced. It offers concrete advice and examples on how to use HPT to impact business results and how to work successfully within organizations." - Anne Marie Laures, CPT, director, learning services, Walgreen Co. "The Handbook contains many of the secrets for improving the performance of individuals, groups, and organizations." - Robert F. Mager, author, Analyzing Performance Problems and How to Turn Learners On...Without Turning Them Off