The Journal For Quality And Participation

Author : Joel E. Ross
Publisher : Routledge
Page : 568 pages
File Size : 55,9 Mb
Release : 2017-10-06
Category : Business & Economics
ISBN : 9781351407786

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Total Quality Management by Joel E. Ross Pdf

Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces. Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are: A new chapter on the emerging Theory of Constraints Expanded treatment of Process Management Eleven new readings Ten new cases Chapter examples of TQM at 12 Baldrige winning organizations End of chapter recommendations for further reading Revised and updated textual material The Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case. Based on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations.

Author : Anonim
Publisher : Unknown
Page : 200 pages
File Size : 52,9 Mb
Release : 2007
Category : Gain sharing
ISBN : CORNELL:31924112260512

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The Journal for Quality and Participation by Anonim Pdf

Author : Grace L. Duffy
Publisher : Quality Press
Page : 161 pages
File Size : 51,6 Mb
Release : 2013-11-04
Category : Business & Economics
ISBN : 9780873898539

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The ASQ Quality Improvement Pocket Guide by Grace L. Duffy Pdf

This pocket guide is designed to be a quick, on-the-job reference for anyone interested in making their workplace more effective and efficient. It will provide a solid initial overview of what “quality” is and how it could impact you and your organization. Use it to compare how you and your organization are doing things, and to see whether what’s described in the guide might be useful. The tools of quality described herein are universal. People across the world need to find better, more effective ways to improve the creation and performance of products and services. Since organizational and process improvement is increasingly integrated into all areas of an organization, everyone must understand the basic principles of process control and process improvement. This succinct and concentrated guide can help. Unlike any other pocket guide on the market, included throughout are direct links to numerous free online resources that not only go deeper but also to show these concepts and tools in action: case studies, articles, webcasts, templates, tutorials, examples from the ASQ Service Division’s Service Quality Body of Knowledge (SQBOK), and much more. This pocket guide serves as a gateway into the wealth of peerless content that ASQ offers.

Author : Paul Hayes
Publisher : Business Expert Press
Page : 202 pages
File Size : 41,5 Mb
Release : 2020-12-24
Category : Business & Economics
ISBN : 9781947098541

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Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume I by Paul Hayes Pdf

These two volumes are about understanding—why—and application—how—with the aim of providing guidance and introduction to both. Quality is the consistent achievement of the user’s expectations of a product or service. The achievement needs to be “The right thing, right first time, every time, in time.” Beginning with manufacturing and services, it also includes professional, personal, and spiritual dimensions. Variation does not sit happily with consistency and skill in handling risk and opportunity requires competence in the use of statistics, probability, and uncertainty; and needs to complement the critically essential soft dimensions of quality and the overarching and underpinning primacy of personal relationships. There are no clear boundaries to the applicability of quality and the related processes and procedures expressed in management systems, and this is why it matters so much to show “how it applies in diverse business and social environments.” Increasingly, the acceptability of boundaries that are drawn depends on their effect on the user and the achievement of quality, and the latest standards on quality management are explicit on this key point. Quality is everyone’s business, and there is no single professional discipline that can properly express this. Insights, knowledge, experience, best practice, tools, and techniques need to be shared across all kinds of organizational and professional boundaries, and there is no departmental boundary that can stand apart from the organization-wide commitment to quality achievement.

Author : Ned Hamson
Publisher : Routledge
Page : 192 pages
File Size : 47,8 Mb
Release : 2012-08-21
Category : Business & Economics
ISBN : 9781136013867

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AFTER ATLANTIS: Working, Managing, and Leading in Turbulent Times by Ned Hamson Pdf

Based on both fundamental theory and practical experience, After Atlantis identifies a broad range of approaches that will better equip individuals and organizations not only to react in time to change but to become pro-active in creating a positive future for themselves and their organizations. It is a practical field guide to understanding and mastering turbulence within organizations and across the global marketplace. After Atlantis takes the position that no single activity will assure success. It is grounded in the most advanced, field-tested, and robust theories about innovation and leadership, and will help organizations to construct their future with meaning and to meet the needs of their customers. The international team of contributors includes Peter Beerten and Kaat Exterbille of Belgium, Tom Lyons of Ireland, and Frank Heckman of the United States. Ned Hamson has been editor of The Journal for Quality and Participation since 1985. His duties as editor there have brought him into close contact with leading organizations, consultants, and practitioners in the fields of quality and participation. Some of the foremost authorities who have contributed to the journal during his tenure include Tom Peters, Dr. W. Edwards Deming, Margaret Wheatley, Peter Senge, George Bush, and Bill Clinton. Mr. Hamson also conducts extensive research on international political economy.

Author : Vincent K. Omachonu,Joel E. Ross
Publisher : CRC Press
Page : 512 pages
File Size : 49,8 Mb
Release : 2004-05-27
Category : Business & Economics
ISBN : 9780203507100

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Principles of Total Quality, Third Edition by Vincent K. Omachonu,Joel E. Ross Pdf

In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of Principles of Total Quality explains this strategy for both the service and manufacturing sectors. This edition addresses the theme of reliability against the backdrop of increasing litigation in the area of product performance. New chapters also introduce and provide a historical perspective for Six Sigma, and discuss practical applications of the concepts of service excellence within healthcare organizations. The book also expands its analysis of management of process quality, customer focus and satisfaction, organizing for TQM, control charts for variables, and quality function deployment.

Author : Klaus J. Zink
Publisher : Springer Science & Business Media
Page : 360 pages
File Size : 52,5 Mb
Release : 2012-12-06
Category : Business & Economics
ISBN : 9783642720987

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Total Quality Management as a Holistic Management Concept by Klaus J. Zink Pdf

In this book Total Quality Management is introduced as a holistic management concept. An instrument to measure this approach is the European Model for Business Excellence which is well known in many European countries for national quality prizes. The book explains this model in great detail and shows how to implement it in an organisational development process. A description of the most relevant management tools in this context, like self-assessment, policy deployment and benchmarking, will be of particular interest to the reader. The book combines in a unique way the theoretical background of the subject with practical experience in consulting. The reader will understand the necessity of holistic approaches and will learn how the European Business Excellence Model overcomes traditional ways of measuring business results.

Author : Joan Marques
Publisher : Routledge
Page : 422 pages
File Size : 47,7 Mb
Release : 2021-12-07
Category : Business & Economics
ISBN : 9781000482942

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Business With a Conscience by Joan Marques Pdf

Practicing business with a conscience leaves no sector untouched. It trickles into how we treat our employees; approach our work in general; address stakeholders; engage in accounting, financial, and production management practices; implement and manage information technology; communicate on a direct and indirect basis; and market what we stand for. Business has encountered an interesting evolution in the first two decades of the twenty-first century, with social media as a catalyst aiding greater understanding and improvement regarding the critical value of soft skills, workplace diversity, change readiness, moral responsibility, sustainable awareness, and a general socially responsible mindset. This amalgamate spirit of business as we envision it in both the near and far future has found its way in all segments of business education, research, and practice. Adhering to the global trend of increased responsibility and evoking a constructive change in the narrative of business, this Research Companion serves as a critical reference work for business scholars and practitioners in various settings. It brings together contributing scholars from multiple business areas, from a variety of cultures and locations of the world, in order to achieve the compilation of a reference work that will find an expansive appeal. Including insights from the broad business spectrum ranging from internal managerial practices to strategic applications, including international sensitivity, this volume highlights the urgency for increased awareness in business decision-making on all fronts. It will be of great value to researchers, academics, practitioners, and students in the fields of corporate social responsibility, business ethics, leadership, organizational studies, and entrepreneurship.

Author : John Cunningham Wood,Michael C. Wood
Publisher : Psychology Press
Page : 624 pages
File Size : 51,5 Mb
Release : 2005
Category : Business & Economics
ISBN : 0415325714

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Joseph M. Juran by John Cunningham Wood,Michael C. Wood Pdf

For more than seventy years, the teachings and writings of Joseph M. Juran have had a profound impact on the quality of the products we buy and use everyday. This collection gathers together key material exploring the impact of Juran's ideas.

Author : Laurent Van der Maesen
Publisher : Kluwer Law International B.V.
Page : 408 pages
File Size : 55,8 Mb
Release : 2001-01-31
Category : Law
ISBN : 9789041115232

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Social Quality:A Vision for Europe by Laurent Van der Maesen Pdf

This volume represents the outcome of two years of intensive debate about the future of Europe. It aims to provide the European Union with a vision: one that will unite all of its citizens and help to create the democratic legitimacy that the EU currently lacks. It builds on the first book on social quality, The Social Quality of Europe, which introduced the concept and which has been enthusiastically received by both the scientific and policy communities. The book develops three crucial elements of social quality: the theoretical validity of the concept, its practical application, and its identity or `genetic code'. It establishes an independent identity for social quality, with a unique focus on the quality of the social, which enables it to act as the rationale for economic, social, and cultural policies and, therefore, an escape route from the dominance of narrow economic thinking in policy making.

Author : Anonim
Publisher : Unknown
Page : 130 pages
File Size : 44,9 Mb
Release : 1993
Category : Civil service
ISBN : UCBK:C054395405

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Personnel Literature by Anonim Pdf

Author : Anonim
Publisher : Emerald Group Publishing
Page : 105 pages
File Size : 43,5 Mb
Release : 2005
Category : Human capital
ISBN : 9781845445904

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Enhancing the university industry interface by Anonim Pdf

This special issue of the Journal of European Industrial Training is based around theProgramme for University-Industry Interface (PUII) located at the University ofLimerick (UL) in Ireland. The contributors are members of the project team and theirassociates and the editors are Douglas Weir, Chair of the project Academic AdvisoryBoard and John O'Donoghue of the UL, member of the project Executive Board. PUII stems from an initiative of the Irish Government in 2001 to support companyupskilling, postgraduate conversion courses and maintenance of the national ITinfrastructure. It is funded for the.

Author : P. K. Kapur,A. K. Verma
Publisher : Alpha Science Int'l Ltd.
Page : 494 pages
File Size : 48,6 Mb
Release : 2005
Category : Business & Economics
ISBN : 8173195722

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Quality, Reliability and Information Technology by P. K. Kapur,A. K. Verma Pdf

Reliability Engineering and Quality Management provides a competitive advantage and market leadership in a global environment where market barriers are fast disappearing both in the domain of cutting edge and contemporary technologies, manufacturing, process and service sectors like information technology sector. The growth of Q & R has been fuelled by increasing sophistication and complexity of system and organisational awareness to produce and market high quality and reliability products and services by the consumer and global market pressures. This subject being interdisciplinary in nature has also brought about a convergence of numerous solution strategies employing Fuzzy Sets, Artificial Neural Nets, Modeling and Simulation, Knowledge Base Systems, Operations Research and Mathematical Programming to achieve high Reliability. This book is intended for both the beginner and practitioner from manufacturing and service sector, research laboratories and academic institutions. This book is unique also as it gives an insight into the current practices and future directions.

Author : Steve Pollock,Daro Mott
Publisher : Quality Press
Page : 228 pages
File Size : 49,7 Mb
Release : 2015-04-20
Category : Business & Economics
ISBN : 9780873899932

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Coaching Green Belts for Sustainable Success by Steve Pollock,Daro Mott Pdf

Six Sigma Green Belts need support in applying new skills after training, yet there is little research about how this works and even less advice about what support looks like in the field. This book is that missing link in providing coaching tips to support Green Belt projects. There is an abundant amount of information on the technical, “hard skills” aspects of Six Sigma, while considerably less about the interpersonal side of DMAIC. Research has shown that desirable Green Belt project outcomes are greatly influenced by collaboration issues between the coach and the Green Belt team member, and therefore this text focuses on tips for effective collaboration practices. Besides being a comprehensive discussion about how to coach Green Belts on their first project, it may also be used to coach subsequent Green Belt projects. A case study of Louisville Metro demonstrates this book’s ideas in the field and includes an example of one of its actual Six Sigma Green Belt projects.

Author : Anonim
Publisher : Routledge
Page : 376 pages
File Size : 40,8 Mb
Release : 2024-06-07
Category : Electronic
ISBN : 9781134170845

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Contemporary Corporate Strategy by Anonim Pdf