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Author : Roxana Adams
Publisher : American Alliance of Museums
Page : 128 pages
File Size : 53,5 Mb
Release : 2001
Category : Business & Economics
ISBN : UOM:39015050525164
Museum Visitor Services Manual can help museum staff make a case for visitor services, understand and meet the needs of visitors, plan and staff visitor services, train staff, and evaluate services.
Author : Bernice Pauahi Bishop Museum
Publisher : Unknown
Page : 120 pages
File Size : 51,8 Mb
Release : 1903
Category : Art museums
ISBN : COLUMBIA:0037102265
Author : Alberta Museums Association
Publisher : Unknown
Page : 378 pages
File Size : 48,8 Mb
Release : 2014
Category : Museum techniques
ISBN : 0993715206
Author : Graham Black
Publisher : Routledge
Page : 314 pages
File Size : 49,7 Mb
Release : 2012-11-12
Category : Art
ISBN : 9781136761713
This very practical book guides museums on how to create the highest quality experience possible for their visitors. Creating an environment that supports visitor engagement with collections means examining every stage of the visit, from the initial impetus to go to a particular institution, to front-of-house management, interpretive approach and qualitative analysis afterwards. This holistic approach will be immensely helpful to museums in meeting the needs and expectations of visitors and building their audience. This book features: includes chapter introductions and discussion sections supporting case studies to show how ideas are put into practice a lavish selection of tables, figures and plates to support and illustrate the discussion boxes showing ideas, models and planning suggestions to guide development an up-to-date bibliography of landmark research. The Engaging Museum offers a set of principles that can be adapted to any museum in any location and will be a valuable resource for institutions of every shape and size, as well as a vital addition to the reading lists of museum studies students.
Author : David Dean,Gary Edson
Publisher : Routledge
Page : 321 pages
File Size : 49,7 Mb
Release : 2013-10-28
Category : Business & Economics
ISBN : 9781135908379
Handbook for Museums is the definitive guide of need-to-know information essential for working in the museum world. Presenting a field-tested guide to best practice, the Handbook is formed around a commitment to professionalism in museum practice. The sections provide information on management, security, conservation and education. Including technical notes and international reading lists too, Handbook for Museusms is an excellent manual for managing and training.
Author : Elizabeth Wood,Kiersten F Latham
Publisher : Routledge
Page : 177 pages
File Size : 51,6 Mb
Release : 2016-06-16
Category : Art
ISBN : 9781315417769
What if museums could harness the emotional and intellectual connections people have to personal and everyday objects to create richer visitor experiences? In this book, Elizabeth Wood and Kiersten Latham present the Object Knowledge Framework, a tool for using objects to connect museum visitors to themselves, to others, and to their world. They discuss the key concepts underpinning our lived experience of objects and how museums can learn from them. Then they walk readers through concrete methods for transforming visitor-object experiences, including exercises and strategies for teams developing exhibit themes, messages, and content, and participatory experiences.
Author : John H. Falk,Lynn D. Dierking
Publisher : Rowman & Littlefield
Page : 295 pages
File Size : 53,7 Mb
Release : 2018-10-16
Category : Business & Economics
ISBN : 9781442276000
This is the second edition ofJohn H. Falk and Lynn D. Dierking’s ground-breaking book, Learning from Museums. While the book still focuses on why, how, what, when, and with whom, people learn from their museum experiences, the authors further investigate the extension of museums beyond their walls and the changing perceptions of the roles that museums increasingly play in the 21st century with respect to the publics they serve (and those they would like to serve). This new edition offers an updated and synthesized version of the Contextual Model of Learning, as well as the latest advances in free-choice learning research, theory and practice, in order to provide readers a highly readable and informative understanding of the personal, sociocultural and physical dimensions of the museum experience. Falk and Dierking also fill in gaps in the 1st edition. Falk’s research focuses increasingly on the self-related needs that museums meet, and these findings enhance the personal context chapter. Dierking’s work delves deeply into the macro-sociocultural dimensions of learning, a topic not discussed in the sociocultural chapter in the first edition. Emphasizing the importance of time (and space), the second edition adds an entirely new chapter to describe the important dimension of time. They also insert findings from the burgeoning field of neuroscience. Latter chapters of the book discuss the evolving role of museums in the rapidly changing Information /Learning Society of the 21st century. New examples and suggestions highlight the ways that the new understandings of learning can help museum practitioners reinvent how museums can and should support the public’s lifelong, life-wide and life-deep learning.
Author : Gary Edson,David Dean
Publisher : Psychology Press
Page : 326 pages
File Size : 50,5 Mb
Release : 1996
Category : Antiques & Collectibles
ISBN : 0415099536
A definitve guide to best practice in museums, at a time in which all museums require ever more innovative solutions to processes of interpreting the world's cultural and scientific heritage.
Author : Laura Raicovich
Publisher : Verso Books
Page : 225 pages
File Size : 45,9 Mb
Release : 2021-12-14
Category : Art
ISBN : 9781839760525
A leading activist museum director explains why museums are at the center of a political storm In an age of protest, cultural institutions have come under fire. Protestors have mobilized against sources of museum funding, as happened at the Metropolitan Museum, and against board appointments, forcing tear gas manufacturer Warren Kanders to resign at the Whitney. That is to say nothing of demonstrations against exhibitions and artworks. Protests have roiled institutions across the world, from the Abu Dhabi Guggenheim to the Akron Art Museum. A popular expectation has grown that galleries and museums should work for social change. As Director of the Queens Museum, Laura Raicovich helped turn that New York muni- cipal institution into a public commons for art and activism, organizing high-powered exhibitions that doubled as political protests. Then in January 2018, she resigned, after a dispute with the Queens Museum board and city officials. This public controversy followed the museum’s responses to Donald Trump’s election, including her objections to the Israeli government using the museum for an event featuring Vice President Mike Pence. In this lucid and accessible book, Raicovich examines some of the key museum flashpoints and provides historical context for the current controversies. She shows how art museums arose as colonial institutions bearing an ideology of neutrality that masks their role in upholding conservative, capitalist values. And she suggests ways museums can be reinvented to serve better, public ends.
Author : Stephanie Weaver
Publisher : Routledge
Page : 210 pages
File Size : 40,6 Mb
Release : 2016-07-11
Category : Business & Economics
ISBN : 9781315431406
Museum and other non-profit professionals have begun to realize that the complete visitor experience is the key to repeat attendance, successful fundraising, and building audience loyalty. Taking lessons learned by successful experience-shapers in the for-profit world, Stephanie Weaver distills this knowledge for museums and other organizations which depend on visitor satisfaction for success. Is your institution welcoming? Are the bathrooms clean? Does the staff communicate well? Are there enough places to sit? These practical matters may mean more to creating a loyal following than any exhibit or program the institution develops. Weaver breaks the visitor experience down to 8 steps and provides practical guidance to museums and related institutions on how to create optimal visitor experiences for each of them. In a workshop-like format, she uses multiple examples, exercises, and resource links to walk the reader through the process.
Author : John Howard Falk,Lynn Diane Dierking
Publisher : Howells House
Page : 228 pages
File Size : 41,9 Mb
Release : 1992
Category : Art
ISBN : 0929590074
This book provides a thorough introduction to what is known about why people visit museums, what they do there, and that they learn. It offers recommendations and guidelines to help museum staff understand their clientele and their interactions with them.
Author : John H Falk,Lynn D Dierking
Publisher : Left Coast Press
Page : 418 pages
File Size : 40,7 Mb
Release : 2013
Category : Art
ISBN : 9781611320459
The first book to take a "visitor's eye view" of the museum visit, updated to incorporate advances in research, theory, and practice in the museum field over the last twenty years.
Author : Tiina Roppola
Publisher : Routledge
Page : 338 pages
File Size : 43,8 Mb
Release : 2013-03-05
Category : Art
ISBN : 9781135090593
Exhibition environments are enticingly complex spaces: as facilitators of experience; as free-choice learning contexts; as theaters of drama; as encyclopedic warehouses of cultural and natural heritage; as two-, three- and four-dimensional storytellers; as sites for self-actualizing leisure activity. But how much do we really know about the moment-by-moment transactions that comprise the intricate experiences of visitors? To strengthen the disciplinary knowledge base supporting exhibition design, we must understand more about what ‘goes on’ as people engage with the multifaceted communication environments that are contemporary exhibition spaces. The in-depth, visitor-centered research underlying this book offers nuanced understandings of the interface between visitors and exhibition environments. Analysis of visitors’ meaning-making accounts shows that the visitor experience is contingent upon four processes: framing, resonating, channeling, and broadening. These processes are distinct, yet mutually influencing. Together they offer an evidence-based conceptual framework for understanding visitors in exhibition spaces. Museum educators, designers, interpreters, curators, researchers, and evaluators will find this framework of value in both daily practice and future planning. Designing for the Museum Visitor Experience provides museum professionals and academics with a fresh vocabulary for understanding what goes on as visitors wander around exhibitions.
Author : Andrea Gallagher Nalls
Publisher : Rowman & Littlefield
Page : 137 pages
File Size : 55,7 Mb
Release : 2021-09-18
Category : Business & Economics
ISBN : 9781538146644
Come, Stay, Learn, Play: A Guide to Making the Museum Experience is a practical guide for those on the front-line of museums, as well as leadership, on creating memorable moments through extraordinary interactions. Through interviews with experience staff and research on successful for-profit models, Andrea Gallagher Nalls presents a workable manual on how to find, train, and keep effective curators of experience that will shape earned income success at your museum and form a culture of service to both the visitors, and one another. Cultural organizations are entering what might be their most challenging era yet. In this post-pandemic, new-normal time, museums are forced to rethink archetypal visitor services and guest experience roles and this book offers ways to emerge stronger than ever before. This offering from the American Alliance of Museums is a comprehensive resource for your museum’s frontline. Topics include: Hiring and Training Enhancing Visitor to Museum Staff Communication Improving Institution-wide Interdepartmental Communication Growing a Culture of Service Frontline DEAI Initiative Activation Customer Service Best Practices Guest Point-of-View Museum Visitor to Member Conversion Digital Experience Delivery Content Connection and Visitor Engagement The Post-COVID Experience Features include: Ways a museum visit can be enhanced through the research and application of various for-profit models of guest experience Highlights, experiences and case studies from current museum practitioners New and updated experience resources for museum staff The Making the Museum Experience Questionnaire Museum experience professionals have the incredible opportunity to serve visitors and present a place where they feel welcome, safe and inspired. Our institutions are more than just a place of learning, and greater than a repository of things. They are also community gathering places, and a place to belong.This book offers real-life stories and tested step-by-step strategies to spark ideas on how to secure visitor affection at one’s own museum.
Author : Kenneth Hudson
Publisher : Springer
Page : 217 pages
File Size : 51,7 Mb
Release : 1975-06-18
Category : History
ISBN : 9781349017577
