Better Internal Communication

Author : Jenni Field
Publisher : Kogan Page Publishers
Page : 235 pages
File Size : 43,7 Mb
Release : 2021-04-03
Category : Business & Economics
ISBN : 9781789666144

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Influential Internal Communication by Jenni Field Pdf

Streamline your organization's communication for happier employees, clients and customers, with this powerful and practical methodology featuring insight from experts Simon Sinek and Brené Brown. As the title suggests, Influential Internal Communication proves just how influential internal communications (IC) is, and the measurable impact it has on an organization's growth. For many organizations, IC often slips down the list of priorities when there are high pressure, high stakes business situations to cope with. This causes a sense of chaos and confusion within the organization that will - eventually - permeate to external customers and clients. Influential Internal Communication presents a clear, adaptable methodology that will help readers understand, diagnose and fix their own communication challenges, thereby transforming the chaos into calm. Backed up with data and statistics from industry reports on workplace culture, Influential Internal Communication is based on The Field Model and draws on research with CEO's, some of the best insights into people, organisations and chaos. The theory is backed up with real world case studies, showing how chaos can impact a range of organizations of varying size and industry. Written by the 2020 President of the Chartered Institute of Public Relations (CIPR), Influential Internal Communication will streamline any organization's IC practices, and help to drive engagement, efficiency and profit across the board.

Author : Lesley Allman
Publisher : Unknown
Page : 250 pages
File Size : 49,9 Mb
Release : 2021-09-23
Category : Electronic
ISBN : 1781336393

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Better Internal Communication by Lesley Allman Pdf

Author : David Cowan
Publisher : Kogan Page Publishers
Page : 233 pages
File Size : 49,5 Mb
Release : 2017-06-03
Category : Business & Economics
ISBN : 9780749478667

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Strategic Internal Communication by David Cowan Pdf

Previously restricted to cascading information and managing day-to-day conversations, internal communication is now essential to empowering employees to deliver business strategy. Strategic Internal Communication shows how to design and implement a strategy which will lead to engaged and motivated staff, increased productivity and consequently improved business performance. The book uses the author's own Dialogue Box tool designed to help companies explore more thoroughly what kinds of conversations they need to have with employees to address internal and cultural challenges. It helps transform organizations into open and transparent communities to ensure that entire workforces are committed to the overall business vision. This fully updated 2nd edition of Strategic Internal Communication includes new information on how to use Dialogue Box during times of transition and organizational change. It also gives advice on how to manage difficult conversations and avoid damaging miscommunication and misinterpretation. Supported by examples and case studies from the author's own experience, Strategic Internal Communication is an indispensable guide to creating an integrated and collaborative culture which will take your organization to the next level of success.

Author : Sue Dewhurst,Liam FitzPatrick
Publisher : Kogan Page Publishers
Page : 329 pages
File Size : 51,7 Mb
Release : 2022-04-03
Category : Business & Economics
ISBN : 9781398604575

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Successful Employee Communications by Sue Dewhurst,Liam FitzPatrick Pdf

Communicating effectively is crucial to improving employee engagement, organizational culture, and performance. Learn how to focus your time and resources to make the most positive difference to your organization and its people. Successful Employee Communications explores how to help organizations work with purpose, be better listeners and connect with employees who have higher expectations and new ways of working. Easy-to-follow frameworks and checklists will help you conduct an internal communication audit, develop and measure a communication plan, work with difficult news and behaviour change, and support leaders to be more effective communicators. Written by leading PR and internal communications experts and packed with new case studies and updated content, this second edition of Successful Employee Communications blends theory and practice, sharing insights and lessons from global organizations including AB InBev, Cambridge University, Reckitt and the Organisation for Economic Co-operation and Development (OECD). It is essential reading for anyone responsible for internal communication, employee engagement, organizational culture or employee experience in the new world of work.

Author : Liam FitzPatrick,Klavs Valskov
Publisher : Kogan Page Publishers
Page : 272 pages
File Size : 55,5 Mb
Release : 2014-08-03
Category : Business & Economics
ISBN : 9780749469337

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Internal Communications by Liam FitzPatrick,Klavs Valskov Pdf

Get internal communications right in your organization and the benefits are clear: motivated staff, better financial performance, a strong external reputation and delighted customers are just a few of the reasons why getting your message over to staff effectively matters. Internal Communications explores what good practice in internal communications looks like, providing a no-nonsense, step-by-step approach to devising an internal communications strategy. Written by experts with extensive experience as consultants and in-house leaders in the private, public and not-for-profit sectors, Internal Communications covers how to build an internal communications team and plan; devise messages and decide which channels to use; work with line managers and senior leaders; research and evaluate internal communications and support change within an organization. Supported by easy to follow models, example explanations of the core theory, and case studies, it provides students and internal communicators alike with the practical tools and advice they need to make a difference in an organization. The book is also supported by online resources, including slides for lecturers.

Author : Bill Quirke
Publisher : Routledge
Page : 403 pages
File Size : 41,6 Mb
Release : 2017-03-02
Category : Business & Economics
ISBN : 9781351920650

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Making the Connections by Bill Quirke Pdf

Companies know that communication with their people is vital if the energies and the efforts of their employees are to point in the same direction. Making the Connections shows how to use internal communication to turn strategy into action. Bill Quirke demonstrates practically how businesses can use internal communication to achieve differentiation, to improve their quality, customer service, and innovation, and to manage change more effectively. He describes the why, the what and the how of internal communication - why business needs better communication to achieve its objectives, what internal communication needs to deliver to add value, and how organizations need to manage their communication for best results. This new edition contains a wealth of new material, with pragmatic advice and new case studies. Four new chapters cover how to develop internal communication strategy, global communication, engaging employees, and helping leaders communicate more effectively. Making the Connections is based on the extensive international experience of one of the most knowledgeable and leading authorities on internal communication. This thoroughly revised new edition explores the impact of new technology, regulation, globalization and the changing relationship between employer and employees on the process of internal communication.

Author : Mr Kevin Ruck
Publisher : Gower Publishing, Ltd.
Page : 221 pages
File Size : 53,8 Mb
Release : 2015-04-28
Category : Business & Economics
ISBN : 9781472430694

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Exploring Internal Communication by Mr Kevin Ruck Pdf

This third edition of Exploring Internal Communication includes new chapters on the history of internal communication, the evolution of employee engagement, the current state of practice, change communication, storytelling, research and measurement, an internal communication measurement dashboard, intranet management and internal social media. It argues that internal communication practice is about keeping employees informed and at the same time giving them a voice that is treated seriously. The book is both a companion for internal communication courses and an exploration of key concepts for a strategic approach to practice that underpins employee engagement.

Author : Marc Wright
Publisher : CRC Press
Page : 496 pages
File Size : 44,6 Mb
Release : 2016-04-22
Category : Business & Economics
ISBN : 9781317125266

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Gower Handbook of Internal Communication by Marc Wright Pdf

A comprehensive guide to managing communication within organizations, the Handbook recognises Internal Communication's continued growth as a management discipline. It is aimed at leaders who want insight into IC techniques for use in both day-to-day operational and change situations, for example, and also at the communication specialist seeking shared wisdom and new ideas. Early chapters examine changes in the strategic context in which today's IC departments are operating. These include organizations' increasing need for innovation and responsiveness in a superfast changing environment; employees' increasing assertion of rights and personal requirements at work; management's increasing recognition of the importance of corporate reputation/brand value, particularly how to sustain and extend it; and finally, the effects on work and management patterns of digital communication. Step-by-step guides introduce you to creating IC strategies and to carrying out research and measurement.

Author : Josh Bernoff
Publisher : HarperCollins
Page : 216 pages
File Size : 47,7 Mb
Release : 2016-09-13
Category : Business & Economics
ISBN : 9780062477170

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Writing Without Bullshit by Josh Bernoff Pdf

Joining the ranks of classics like The Elements of Style and On Writing Well, Writing Without Bullshit helps professionals get to the point to get ahead. It’s time for Writing Without Bullshit. Writing Without Bullshit is the first comprehensive guide to writing for today’s world: a noisy environment where everyone reads what you write on a screen. The average news story now gets only 36 seconds of attention. Unless you change how you write, your emails, reports, and Web copy don’t stand a chance. In this practical and witty book, you’ll learn to front-load your writing with pithy titles, subject lines, and opening sentences. You’ll acquire the courage and skill to purge weak and meaningless jargon, wimpy passive voice, and cowardly weasel words. And you’ll get used to writing directly to the reader to make every word count. At the center of it all is the Iron Imperative: treat the reader’s time as more valuable than your own. Embrace that, and your customers, your boss, and your colleagues will recognize the power and boldness of your thinking. Transcend the fear that makes your writing weak. Plan and execute writing projects with confidence. Manage edits and reviews flawlessly. And master every modern format from emails and social media to reports and press releases. Stop writing to fit in. Start writing to stand out. Boost your career by writing without bullshit.

Author : Rita Linjuan Men,Shannon A. Bowen
Publisher : Business Expert Press
Page : 229 pages
File Size : 52,5 Mb
Release : 2016-12-26
Category : Business & Economics
ISBN : 9781631576768

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Excellence in Internal Communication Management by Rita Linjuan Men,Shannon A. Bowen Pdf

This book integrates theories, research insights, practices, as well as current issues and cases into a comprehensive guide for internal communication managers and organizational leaders on how to communicate effectively with internal stakeholders. Important topics such as engagement, trust, change communication, new technologies, leadership communication, ethical decision making, transparency and authenticity, and measurement are discussed. The book concludes with predictions of the future of internal communications research, theory development, and practices.

Author : Linjuan Rita Men,Ana Tkalac Verčič
Publisher : Springer Nature
Page : 274 pages
File Size : 46,8 Mb
Release : 2021-09-28
Category : Business & Economics
ISBN : 9783030782139

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Current Trends and Issues in Internal Communication by Linjuan Rita Men,Ana Tkalac Verčič Pdf

This edited book delves into important current issues and trends in internal communication from a strategic communication perspective. It presents recent research findings, theories, best practices, and cases in internal communication on a global scale. The book discusses emerging and important long-standing issues in-depth, including topics such as employee advocacy, internal social media, internal issue management and crisis communication, employee activism, purposeful communication, leadership communication, internal CSR communication, cross-cultural/global internal communications, internal communication, and employee well-being. Within these topics, the chapters address the function of internal communications in contemporary times, the role of leaders, how to integrate emerging technologies, building an internal brand, and measuring the effectiveness of internal communication. This book will be a comprehensive source on internal communication, especially on its new theoretical development related to the emerging issues and trends, best practices, and future directions for research and practice.

Author : Hyrum W. Smith
Publisher : Business Plus
Page : 240 pages
File Size : 54,6 Mb
Release : 2008-11-15
Category : Self-Help
ISBN : 9780446551021

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10 Natural Laws of Successful Time and Life Management by Hyrum W. Smith Pdf

Written for anyone who suffers from "time famine", this essential handbook provides simple, effective methods for successfully taking control of one's hours--and one's life. Smith shows how, by managing time better, anyone can lead a happier, more confident and fulfilled life.

Author : Lyn Smith,Pamela Mounter
Publisher : Kogan Page Publishers
Page : 289 pages
File Size : 48,7 Mb
Release : 2008
Category : Business & Economics
ISBN : 9780749452650

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Effective Internal Communication by Lyn Smith,Pamela Mounter Pdf

Previously overlooked in the workplace, this book explores how internal communication is conducted across the different sectors and in organisations of differing sizes and complexity.

Author : Edward Monkton
Publisher : Andrews McMeel Publishing
Page : 39 pages
File Size : 40,8 Mb
Release : 2011-06-03
Category : Body, Mind & Spirit
ISBN : 9781449411466

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The Pig of Happiness by Edward Monkton Pdf

I knew Edward Monkton was going to be a success when people started e-mailing me daily saying that it touched their hearts, it made them think, and most important, it made them laugh out loud-again and again." --Giles Andreae * In the tradition of Jonathan Livingston Seagull comes The Pig of Happiness-a philosophizing porcine fellow with a penchant for spreading good cheer. Edward Monkton's philosophical piglet aspires to elevate the spirit and become the Pig of Happiness. His happiness is so big it seeps from inside him to all the other pigs and then to all the other animals in the barnyard. * Monkton, perhaps better known as the U.K.'s top-selling living poet Giles Andreae, pairs a fresh illustrative style with simple yet profound prose to create this modern-day parable. * Monkton's greeting cards and book titles have been a big hit in the U.K. His gift books are presented to the U.S. market by Andrews McMeel exclusively, while a complementary card line from Sunrise will be introduced in the summer of 2007.

Author : Susanne Dahlman,Mats Heide
Publisher : Routledge
Page : 156 pages
File Size : 40,7 Mb
Release : 2020-10-27
Category : Business & Economics
ISBN : 9781000177251

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Strategic Internal Communication by Susanne Dahlman,Mats Heide Pdf

What is internal communication? What role does it play in contemporary organizations? What are the consequences of malfunctioning internal communication? There are many aspects of internal communication – work related, social, formal, informal, vertical, horizontal, between coworkers, between coworkers and managers, communication before and under organizational changes, internal crisis communications and so forth. We think of different forms of communication channels such as intranet, staff magazines, electronic billboards and internal television. This book interconnects these different parts and emphasizes the strategic value and importance of internal communication. We understand internal communication as an unused capital with a large potential for organizational success. Further, we understand internal communication as a basic prerequisite of organizations that is performed by all members of an organization – managers, coworkers and communication professionals. Traditionally, there has been too much emphasis on the work and function of communication professionals when internal communication is discussed, but most of the communication value is actually produced by managers and coworkers. However, communication professionals are the communication experts in organizations that strategically facilitate the organization. This book is based on a cooperation between Susanne Dahlman, senior communication consultant, and Mats Heide, Professor in Strategic Communication at Lund University. Hence, this book has a unique approach that covers both practical and academic aspects of internal communication. This book is a response to the demand for a book that covers the strategic aspects of internal communication in practice, and as such is ideal reading for both practitioners and advanced students.