Enhancing Intercultural Communication In Organizations

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Enhancing Intercultural Communication in Organizations

Author : Roos Beerkens,Emmanuelle Le Pichon-Vorstman,Roselinde Supheert,Jan Ten Thije
Publisher : Routledge
Page : 129 pages
File Size : 46,9 Mb
Release : 2020-06-01
Category : Business & Economics
ISBN : 9781000069006

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Enhancing Intercultural Communication in Organizations by Roos Beerkens,Emmanuelle Le Pichon-Vorstman,Roselinde Supheert,Jan Ten Thije Pdf

This book provides a qualitative analysis of the process of consultancy, to prove how intercultural communication can solve issues rising from multiculturalism in organizations and policymaking. Experts in intercultural consultancy examine 12 different cases from real situations, focusing on interviews with clients and the way advice is presented and discussed with them, and on collected data and the process by which it is gathered. The book proves how the mechanisms of intercultural communication can be used to foster respectful relationships between people of different cultural and linguistic backgrounds and contribute to the success of the project or organization in question. This book will be a key resource for scholars and students involved in intercultural communication, management, and consultancy, as well as professionals that are confronted in their work with diversity and would like to know more about intercultural consultancy. Additional questions for discussion and readings are available as e-resources on the Routledge Website.

52 Activities for Improving Cross-Cultural Communication

Author : Donna M. Stringer,Patricia A. Cassiday
Publisher : Nicholas Brealey
Page : 228 pages
File Size : 53,9 Mb
Release : 2009-06-16
Category : Business & Economics
ISBN : 9780983955870

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52 Activities for Improving Cross-Cultural Communication by Donna M. Stringer,Patricia A. Cassiday Pdf

Exercises to facilitate effective communication across a wide range of cultural differences Communication styles and patterns differ vastly among people from different cultures. Every culture has a "communication style norm" and when that style mixes with another, stereotypes and misperceptions arise. 52 Activities for Improving Cross-Cultural Communication explores cross-cultural communication issues with an eye toward increasing understanding and effectiveness. 52 Activities for Improving Cross-Cultural Communication is a practical trainer's manual that includes applications from many sectors, such as business, diversity, cross-cultural fields, and from many trainers in the U.S., Europe, Asia, the Middle East and Latin America. Exercises are organized according to audience, time required to perform and the risk level for participants, a unique feature created by the authors, and are easily adaptable to the user's particular need and situation. Many of the exercises are written with instructions that address requirements for a specific audience (e.g., gender or generation). There is something for everyone: those who like hands-on, practical activities; those who prefer experiential exercises; and those who learn best through reflection.

Guide to Cross-cultural Communication

Author : Sana Reynolds,Deborah Valentine
Publisher : Prentice Hall
Page : 0 pages
File Size : 48,7 Mb
Release : 2004
Category : Intercultural communication
ISBN : 0130497843

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Guide to Cross-cultural Communication by Sana Reynolds,Deborah Valentine Pdf

The goal of this book is to help busy professionals communicate across cultures by promoting cross-cultural understanding and fostering communication with foreign-born employees or employers. Brief, practical, and reader-friendly, it provides new insights on cultural requirements not taught in sales training manuals.Guide to Cross-Cultural Communicationis a handy reference with information pertinent to negotiations, business writing, and speaking with those from diverse cultural backgrounds, with business-related examples throughout.Essential reading for those interested in understanding and improving intercultural communication both inside and outside their organizations; especially managers, executives, and other business professionals who must communicate in an increasingly multicultural workplace.

Intercultural Communication for Global Business

Author : Elizabeth A. Tuleja
Publisher : Routledge
Page : 384 pages
File Size : 41,7 Mb
Release : 2016-12-08
Category : Business & Economics
ISBN : 9781317361725

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Intercultural Communication for Global Business by Elizabeth A. Tuleja Pdf

This book brings together principles and new theories in intercultural communication in a concise and practical manner, focusing on communication as the foundation for management and global leadership. Grounded in the Cultural Intelligence Model, this compact text examines the concepts associated with understanding culture and communication in the global business environment to help readers: • Understand intercultural communication processes. • Improve self-awareness and communication in intercultural settings. • Expand skills in identifying, analyzing, and solving intercultural communication challenges at work. • Evaluate whether one’s communication has been effective. Richly illustrated with examples, activities, real-world applications, and recent case studies that make the content come alive, Intercultural Communication for Global Business is an ideal companion for any business student or manager dedicated to communicating more effectively in a globalized society.

Understanding Ubuntu for Enhancing Intercultural Communications

Author : Mukuni, Joseph,Tlou, Josiah
Publisher : IGI Global
Page : 299 pages
File Size : 43,5 Mb
Release : 2021-05-28
Category : Language Arts & Disciplines
ISBN : 9781799879497

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Understanding Ubuntu for Enhancing Intercultural Communications by Mukuni, Joseph,Tlou, Josiah Pdf

Given the importance of cross-cultural competence, it is important that scholars from different parts of the world describe the conceptual frameworks underlying their cultures to provide people with knowledge helpful for understanding and navigating cultural barriers and promoting harmony and productivity in places of work. The literature is replete with reference points for understanding Eurocentric worldviews. Little has been written about non-Eurocentric worldviews with respect to the subject of socio-cultural harmony and interpersonal relations such as Ubuntu, Africa’s indigenous philosophy and its relevancy. This philosophy teaches the importance of maintaining good human relations and sensitivity to the wellbeing of other people both as individuals and collectively. In the teachings of this African conceptual framework, the wellbeing of others is more important than that of self. Another important distinguishing feature of Ubuntu is that it places great value on communalism as opposed to individualism. The tenets of Ubuntu include human-centeredness, teamwork, collaboration, cooperation, respect for diversity of opinion, and joint consideration of problems. These tenets can be applied for intercultural competence and communications. Understanding Ubuntu for Enhancing Intercultural Communications sheds some light on Ubuntu, Africa’s unique philosophy, and explores how the knowledge of Ubuntu can help minimize cross-cultural communication barriers. Within this context, the chapters work to make readers aware of the existence of an African worldview, specifically Ubuntu, and its possible contribution to interpersonal communication. This book also shares the lived experiences of being born and raised in sub-Saharan Africa where Ubuntu is a way of life. This book is essential for businesses seeking to expand internationally and managers overseeing diverse workforces as well as business executives, government officials, public relations officers, academicians, researchers, and students including those studying African studies, world religions, international business, international relations, management, communication, and more.

Intercultural Competence in Organizations

Author : Alex Matveev
Publisher : Springer
Page : 182 pages
File Size : 41,9 Mb
Release : 2016-11-18
Category : Business & Economics
ISBN : 9783319457017

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Intercultural Competence in Organizations by Alex Matveev Pdf

This book addresses one of the most critical issues facing global business leaders and the multicultural workforce – how to work and relate effectively in the intercultural contexts. The author presents business professionals, practitioners and academics with the Collaborative Intercultural Competence Model. Based on solid theoretical assumptions and real intercultural experiences, this model is to help professionals work more effectively across and within cultures. This book expands the traditional presentation of existing knowledge by providing a unified discussion of intercultural communication and its conceptual foundations. The book offers readers with a contemporary insight into the intercultural competence phenomenon and highlights the basis for its experience-based inquiry, assessment and development. A distinctive feature of Intercultural Competence in Organizations is its comprehensive coverage of the intercultural competence framework from both communication and organizational behavior perspectives. This book does not cover traditional areas of international business, international management, global management strategy and policy and cross-cultural comparative management, but focuses on theoretical foundations of intercultural competence and intercultural competence research and practice. The author describes the complex nature of intercultural competence in a straightforward format which helps professionals, practitioners and students to envision a variety of intercultural situations in which they may behave competently. Thus, the conceptual acumen of this title is to understand the premises of intercultural competence, embrace its theoretical assumptions, see its practical applicability, and advance individual intercultural competence. Featuring examples and skill development exercises, this book will be appealing to professionals, practitioners, students, academics and policy makers in the field of international business, management and communication. “Dr. Matveev challenges his readers to develop their intercultural competence so as to make themselves more effective, more humane and more socially skilled in a world that increasingly involves extensive contact across various groups of people.” --from the Foreword by Richard W. Brislin, University of Hawaii “Dr. Matveev creates an awareness of intercultural competence by exposing the reader to the theoretical concepts and practical tools. Business people and academics will use this book to recognize and leverage the benefits of cultural diversity.” --Berthold Mukuahima, Director of Human Capital, Ohlthaver & List Group, Namibia “Dr. Matveev reveals how intercultural competence of professional multicultural teams helps in achieving corporate competitive advantage and longevity in a challenging globalized world. This book is very useful for managers, scholars and students who want to elevate the efficacy of intercultural relationship in their professional and personal lives.” --Srečko Čebron, Management Board Member, Sava Reinsurance Company, Slovenia /div

Business Communication

Author : Peter Hartley,Clive Bruckmann
Publisher : Routledge
Page : 399 pages
File Size : 53,8 Mb
Release : 2008-01-28
Category : Business & Economics
ISBN : 9781134645725

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Business Communication by Peter Hartley,Clive Bruckmann Pdf

This is a wide-ranging, up-to-date introduction to modern business communication, which integrates communication theory and practice and challenges many orthodox views of the communication process. As well as developing their own practical skills, readers will be able to understand and apply principles of modern business communication. Among the subjects covered are: interpersonal communication, including the use and analysis of nonverbal communication group communication, including practical techniques to support discussion and meetings written presentation, including the full range of paper and electronic documents oral presentation, including the use of electronic media corporate communication, including strategies and media. The book also offers guidelines on how communication must respond to important organizational issues, including the impact of information technology, changes in organizational structures and cultures, and the diverse, multicultural composition of modern organizations. This is an ideal text for undergraduates and postgraduates studying business communication, and through its direct style and practical relevance it will also satisfy professional readers wishing to develop their understanding and skills.

Language and Intercultural Communication in the Workplace

Author : Hans J. Ladegaard,Christopher J. Jenks
Publisher : Routledge
Page : 367 pages
File Size : 47,7 Mb
Release : 2018-04-19
Category : Language Arts & Disciplines
ISBN : 9781315468150

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Language and Intercultural Communication in the Workplace by Hans J. Ladegaard,Christopher J. Jenks Pdf

From language classrooms to outdoor markets, the workplace is fundamental to socialisation. It is not only a site of employment where money is made and institutional roles are enacted through various forms of discourse; it is also a location where people engage in social actions and practices. The workplace is an interesting research site because of advances in communication technology, cheaper and greater options for travel, and global migration and immigration. Work now requires people to travel over great geographical distances, communicate with cultural ‘others’ located in different time zones, relocate to different regions or countries, and conduct business in online settings. The workplace is thus changing and evolving, creating new and emerging communicative contexts. This volume provides a greater understanding of workplace cultures, particularly the ways in which working in highly interconnected and multicultural societies shape language and intercultural communication. The chapters focus on critical approaches to theory and practice, in particular how practice is used to shape theory. They also question the validity and universality of existing models. Some of the predominant models in intercultural communication have been criticised for being Eurocentric or Anglocentric, and this volume proposes alternative frameworks for analysing intercultural communication in the workplace. This book was originally published as a special issue of Language and Intercultural Communication.

Improving Intercultural Interactions

Author : Kenneth Cushner,Richard W. Brislin
Publisher : SAGE Publications
Page : 241 pages
File Size : 43,5 Mb
Release : 1997-04-21
Category : Psychology
ISBN : 9781452249667

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Improving Intercultural Interactions by Kenneth Cushner,Richard W. Brislin Pdf

Taking an educational model for counselling, this volume presents training modules relevant for a variety of circumstances from the world of business to that of education. Included throughout are practical exercises and self-assessment questions which promote cultural awareness. The volume is a companion to Improving Intercultural Interactions - the third volume in the Multicultural Aspects of Counseling series. It builds upon Volume Three to address a new cluster of topics specific to various types of intercultural experience. These include: ethics; ethnocultural identification; conflict and mediation across cultures; empathy; and cross-cultural communication.

Intercultural Communication Competence

Author : Richard L. Wiseman,Jolene Koester
Publisher : SAGE Publications, Incorporated
Page : 272 pages
File Size : 55,6 Mb
Release : 1993-02
Category : Language Arts & Disciplines
ISBN : UOM:39015028868423

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Intercultural Communication Competence by Richard L. Wiseman,Jolene Koester Pdf

Bringing together current research, theories and methods from leading scholars in the field, this volume is a state-of-the-art study of intercultural communication competence and effectiveness. In the first part, contributors analyze the conceptual decisions made in intercultural communication competence research by examining decisions regarding conceptualization, operationalization, research design and sampling. The second part presents four different theoretical orientations while illustrating how each person's theoretical bias directs the focus of research. Lastly, both quantitative and qualitative research approaches used in studying intercultural communication competence are examined.

Cross-Cultural Business Communication

Author : Sven Rosenhauer
Publisher : GRIN Verlag
Page : 226 pages
File Size : 40,9 Mb
Release : 2009
Category : Electronic
ISBN : 9783640238262

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Cross-Cultural Business Communication by Sven Rosenhauer Pdf

La 4è de couv. indique : "The purpose of the present thesis is to examine if and to which extent cultures converge in an international business environment and if intercultural competence has a bearing on it. Therefore, theoretical and practical insights in the subject of culture, its implicit and explicit differences, as well as its measurements will be proved. (...)."

Introducing Language and Intercultural Communication

Author : Jane Jackson
Publisher : Taylor & Francis
Page : 564 pages
File Size : 50,7 Mb
Release : 2023-11-10
Category : Language Arts & Disciplines
ISBN : 9781000984545

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Introducing Language and Intercultural Communication by Jane Jackson Pdf

This fully updated third edition of Introducing Language and Intercultural Communication provides an accessible, lively introduction for students who are new to the study of intercultural communication, with special attention devoted to the language dimension. Incorporating real-life examples from around the world and drawing on current research, this text argues against cultural stereotyping and instead provides students with a skill-building framework to enhance understanding of the complexities of language use and intercultural communication in diverse settings. Readers will learn to become more attuned to power relations and the ways in which a complex mix of internal and external factors can influence language choice/attitudes, the intercultural communication process, and intercultural relationship building. Features new to this edition include: ‘pause and reflect’ boxes and images throughout each chapter that encourage meaning making and connections between theories and practice dialogues and student accounts of intercultural experiences that link theories with real-life applications discussion questions, journal jumpstarts, and suggested activities at the end of each chapter to engage students and provide a more interactive experience new material that takes account of key social, cultural, and political events, such as the COVID-19 pandemic, the refugee crisis, the climate emergency, and the rise of populism updated theoretical constructs that reflect recent developments in this area of study, such as criticality and reflexivity in intercultural communication refreshed references and glossary to enhance understanding of key terms and concepts revised and updated Instructor and Student Resources, including recommended resources on intercultural pedagogy, sample course schedules and assignments, in-depth chapter-specific resources, and a test bank revised and updated student resources, including suggested readings and links to online resources, key terms for each chapter, e-flash cards, study quizzes, and a glossary This is the essential textbook for introductory courses in language and intercultural communication within applied linguistics and communication studies.

Promoting Intercultural Communication Competencies in Higher Education

Author : García-Pérez, Grisel María,Rojas-Primus, Constanza
Publisher : IGI Global
Page : 361 pages
File Size : 41,9 Mb
Release : 2016-11-17
Category : Education
ISBN : 9781522517344

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Promoting Intercultural Communication Competencies in Higher Education by García-Pérez, Grisel María,Rojas-Primus, Constanza Pdf

Any educational environment involves the interaction of diverse groups and individuals. To foster productive and effective communication, it becomes imperative to understand people’s different linguistic and cultural backgrounds, as well as their value systems. Promoting Intercultural Communication Competencies in Higher Education is a pivotal reference source for the latest scholarly material on the presence of cultural diversity in educational contexts and how to promote effective dialogues in these environments. Highlighting extensive coverage on topics relating to intercultural learning, such as social identity, gender diversity, and formative feedback, this book is ideally designed for academics, upper-level students, educators, professionals, and practitioners seeking pedagogical research on communication between diverse cultural groups.

Contemporary Leadership and Intercultural Competence

Author : Michael A. Moodian
Publisher : SAGE
Page : 312 pages
File Size : 50,8 Mb
Release : 2008-10-29
Category : Business & Economics
ISBN : 9781452276809

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Contemporary Leadership and Intercultural Competence by Michael A. Moodian Pdf

Featuring contributions from some of the world's most renowned cross-cultural management theorists and commentators, this breakthrough text explores the cross-cultural dynamics within organizations. The book examines the evolving role of cultural diversity in the workplace, the application of cultural comprehension to organizations, and the measurement of various aspects of intercultural competence.

Intercultural Communication for Managers

Author : Michael B. Goodman
Publisher : Business Expert Press
Page : 318 pages
File Size : 54,9 Mb
Release : 2013-08-29
Category : Business & Economics
ISBN : 9781606496251

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Intercultural Communication for Managers by Michael B. Goodman Pdf

People have always found a way to trade with one another, overcoming enormous barriers. Business and trade relationships are often the foundation for nations to thrive in peace. This book will help you learn about building a successful global relationship for your company, working together in peace while educating yourself and co-workers. Inside, the author teaches you about the essential responsibility to a global environment—knowledge of the people, organizations, and companies you want to work with. Becoming acquainted and eventually immersed in the history, geography, values, traditions, taboos, mindset, prejudices, and legal systems of someone else is an essential step to successful relationships with people from other parts of the world. Knowledge of the culture and management practices of their company is the second step toward success—how they make decisions; how they organize; how they work together; how they view the outside world; how they tolerate risk; how they settle disagreements; how they run meetings; how they view time; how they demonstrate their mission and values. This book will detail all of that so that you can make yourself and your company a real success in a global world.