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Knowledge, Groupware and the Internet by David Smith Pdf
Knowledge, Groupware, and the Internet details the convergence of modern knowledge management theory and emerging computer technologies, and discusses how they collectively enable business change and enhance an organization's ability to create and share knowledge. This compendium of authoritative articles explains the relationship between knowledge management and two major technologies enabling it: Groupware and the Internet. These critical technologies help an organization evolve from individual to group knowledge, quickly make tacit knowledge explicit, and enable people to use and apply this knowledge. Knowledge, Groupware and the Internet helps readers understand how to unite the people and technologies that define effective knowledge management.
Knowledge Networking: Creating the Collaborative Enterprise by David Skyrme Pdf
Knowledge Networking explains the strategic, organizational and human impact of technologies that support knowledge: the internet, groupware, collaborative technologies. It shows how they can transform organizational practices and help to improve both individual and team performances. Based on proven experience and includes customised toolkits, cases and action plans. From pooling expertise on a sales bid via computer referencing, to improving customer service using the flexible office, the author demonstrates how potential can become practice. Knowledge management is the big management idea currently influencing organizations, and Knowledge Networking explores the global impact of sharing knowledge and expertise. It is a highly practical text which includes customised toolkits, cases and action plans to enable individuals and teams to improve their performance.
Don Lavoie's published work encompassed a wide range of subjects - socialism, hermeneutics, information technology, and culture. The subjects appear unrelated, but a close examination of his research reveals an underlying unity of thought and an economics at sharp variance with the post World War II mainstream. By linking economics to other disciplines, Lavoie demonstrated that economics is closer to the humanities than to the physical sciences. The contributors to this volume explore Don Lavoie's legacy and its implications for economics.
Markets, Information and Communication by Jack Birner,Pierre Garrouste Pdf
The internet bubble which peaked in size in 2000 is now well and truly burst. As with all bubbles, there are varying explanations for its occurrence, but the hype which surrounds the internet has shouldered a lot of the blame. There is however, no doubt that the internet has significantly changed the way people live, think and do business. This impressive volume presents the Austrian school of thought and its considered response to the "internet economy". Contributions are from such figures as Peter Boettke, Richard Aréna and the late Don Lavoie (to whose memory this book is dedicated). With impressive clarity and insight, the book covers such areas as: · "Austrian" theories of the firm and the internet economy · entrepreneurship and e-commerce · private lawmaking on the internet · Hayek and the IT entrepreneurs.
Web Work by Chun Wei Choo,B. Detlor,D. Turnbull Pdf
This book brings together three great motifs of the network society: the seeking and using of information by individuals and groups; the creation and application of knowledge in organizations; and the fundamental transformation of these activities as they are enacted on the Internet and the World Wide Web. Of the three, the study of how individuals and groups seek information probably has the longest history, beginning with the early "information needs and uses" studies soon after the Second World War. The study of organizations as knowledge-based social systems is much more recent, and really gained momentum only within the last decade or so. The study of the World Wide Web as information and communication media is younger still, but has generated tremendous excitement, partly because it has the potential to reconfigure the ways in which people seek information and use knowledge, and partly because it offers new methods of analyzing and measuring how in fact such information and knowledge work gets done. As research endeavors, these streams overlap and share conceptual constructs, perspectives, and methods of analysis. Although these overlaps and shared concerns are sometimes apparent in the published research, there have been few attempts to connect these ideas explicitly and identify cross-disciplinary themes. This book is an attempt to fill this void. The three authors of this book possess contrasting backgrounds and thus adopt complementary vantage points to observe information seeking and knowledge work.
All the Facts presents a history of the role of information in the United States since 1870, when the nation began a nearly 150-year period of economic prosperity and technological and scientific transformations. James Cortada argues that citizens and their institutions used information extensively as tools to augment their work and private lives and that they used facts to help shape how the nation evolved during these fourteen decades. He argues that information's role has long been a critical component of the work, play, culture, and values of this nation, and no more so than during the twentieth century when its function in society expanded dramatically. While elements of this story have been examined by thousands of scholars---such as the role of radio, newspapers, books, computers, and the Internet, about such institutions as education, big business, expanded roles of governments from town administration to the state house, from agriculture to the services and information industries---All the Facts looks at all of these elements holistically, providing a deeper insight into the way the United States evolved over time. An introduction and 11 chapters describe what this information ecosystem looked like, how it evolved, and how it was used. For another vast layer of information about this subject the reader is directed to the detailed bibliographic essay in the back of this book. It includes a narrative history, case studies in the form of sidebars, and stories illustrating key points. Readers will find, for example, the story of how the US postal system helped create today's information society, along with everything from books and newspapers to TV, computers, and the Internet. The build-up to what many today call the Information Age took a long time to achieve and continues to build momentum. The implications for the world, and not just for the United States, are as profound as any mega-trend one could identify in the history of humankind. All the Facts presents this development thoroughly in an easy-to-digest format that any lover of history, technology, or the history of information and business will enjoy.
Social Capital and Information Technology by Marleen Huysman,Volker Wulf Pdf
A multidisciplinary examination of the interplay between social capital--the value derived from social ties--and information technology. The concept of social capital, or the value that can be derived from social ties created by goodwill, mutual support, shared language, common beliefs, and a sense of mutual obligation, has been applied to a number of fields, from sociology to management. It is only lately, however, that researchers in information technology and knowledge management have begun to explore the idea of social capital in relation to their fields. This collection of thirteen essays by computer scientists, sociologists, communication specialists, economists, and others presents a multidisciplinary look at this particular intersection of information technology and social science and the need to adopt a sociotechnical perspective.For the most part the contributors take a positive view of the interplay of social capital, knowledge sharing, and community building. Some essays look at specific instances, including the on-line and face-to-face relationships of a community of athletes, the building of social capital among Iranian NGOs, and the Internet-based communities created by the open-source movement, while others discuss more general ideas of civic and personal communities. The last four essays examine computer applications that augment social capital, including topic- and member-centered communications spaces such as the Expert Finder and the Loops system and virtual repositories of knowledge such as the Answer Garden and Pearls of Wisdom.
Information Technology Strategy and Management: Best Practices by Chew, Eng K.,Gottschalk, Petter Pdf
Describes the principles and methodologies for crafting and executing a successful business-aligned IT strategy to provide businesses with value delivery.
Building the Knowledge Management Network by Cliff Figallo,Nancy Rhine Pdf
A complete set of best practices, tools, and techniques for turning conversations into a rich source of business information Many organizations are now recognizing that the untapped knowledge of their members can be used to benefit every aspect of their business, from making smarter and faster decisions to improving products and efficiency. This book offers a clear-cut road map for building a successful knowledge management system to capture and fully exploit the knowledge exchanged in conversations. Written by two of the foremost experts in online communities, this book covers a set of best practices, tools, and techniques for using conversation and online interaction to provide affordable and effective knowledge-based benefits and solutions. With a unique and invaluable perspective, the authors offer guidance for collecting, capturing, and cataloging knowledge so that it can be used to improve efficiency and reduce costs in areas ranging from internal procedures through customer relations and product development. This book provides step-by-step solutions for developing an effective knowledge network, including how to: * Formulate strategies and create action plans * Select the right tools for peer-to-peer networks, interactive communities, and events * Work with legacy systems * Train staff and stimulate participation * Improve productivity and measurement criteria The companion Web site contains templates, checklists, a discussion board, and links to software.
The Km Subject Matter Is A Subset Of Content Taught In The Decision Support Systems Course. This Text Is About Knowledge How To Capture It, How To Transfer It, How To Share It, And How To Manage It. Awad Takes Students Through A Process-Oriented Examination Of The Topic, Striking A Balance Between The Behavioral And Technical Aspects Of Knowledge Management And Use It.
E-Business Strategy, Sourcing and Governance by Gottschalk, Petter Pdf
"This book is based on the premise that it is difficult, if not impossible, to manage a modern business or public organization without at least some knowledge of the planning, use, control and benefits of information technology"--Provided by publisher.
Business Dynamics in Information Technology by Gottschalk, Petter Pdf
Emerging business models, value configurations, and information technologies interact over time to create competitive advantage. Modern information technology has to be studied, understood, and applied along the time dimension of months and years, where changes are the rule. Such changes created by interactions between business elements and resources are very well suited for system dynamics modeling. Business Dynamics in Information Technology presents business-technology alignment processes, business-technology interaction processes, and business-technology decision processes, serving the purpose of helping the reader study information technology from a dynamic, rather than a static, perspective. By introducing two simple tools from system dynamic modeling - causal loops and reference modes - the dynamic perspective will become important to both students and practitioners in the future.
Electronic Collaboration in the Humanities by James A. Inman,Cheryl Reed,Peter Sands Pdf
This volume provides an informed view of how information technology is shaping the contemporary humanities. It specifically reflects five ideals: *humanities scholars with all levels of access are doing important work with technology; *humanities scholars' projects with technology reflect significant diversity, both across and within disciplinary bounds; *using information technology in the humanities is a continuous conversation; *information technology offers new options for humanities education; and *just as collaboration changes the nature of any project, so does information technology change the nature of collaboration--its speed, character, methods, and possible implementations. The first to explore new and important ways for humanities scholars to collaborate across disciplines via electronic media, this book redefines electronic collaboration; presents insightful models of student collaboration; provides important models of faculty collaboration with special emphasis on professional development; and offers a look at the future of electronic collaboration and the overall future of the humanities. Featuring the voices of humanities teacher-scholars at all stages of their professional careers, the chapters emphasize pedagogy, outlining contemporary issues and options. Electronic Collaboration in the Humanities speaks directly to anyone involved with interdisciplinary initiatives in colleges and universities, such as writing across the curriculum and communication across the curriculum programs, and to specific populations within the humanities, including literacy and technology, language and literature, literacy studies, professional writing, and English education.
Construction Innovation and Process Improvement by Akintola Akintoye,Jack Goulding,Girma Zawdie Pdf
Innovation in construction is essential for growth. The industry strives to remain competitive using a variety of approaches and needs to engage structured initiatives linked to proven innovation concepts, techniques and applications. Even in mature markets like the Architecture, Engineering and Construction (AEC) sector, where business behaviour is generally considered as being risk averse, it is increasingly important to embed innovation into mainstream business practices. In Construction Innovation and Process Improvement a number of wide ranging issues from construction practice in different countries with different contexts are presented to provide a rich collection of literature embracing theory and practice. Chapters are divided into three broad themes of construction innovation relating to: Theory and Practice; Process Drivers; and Future Technologies. Several questions are posed, including for example: What is particularly unique about construction innovation in theory and practice? What are the major drivers of construction innovation? What factors are needed to support and deliver future construction technologies? In attempting to respond to such questions, the book sheds new light on these challenges, and provides readers with a number of ways forward, especially cognisant of the increased role of globalisation, the enhanced impact of knowledge, and importance of innovation. All these can have a significant impact on strategic decision-making, competitive advantage, and sustainable policies and practices. Part One deals with change management, technology, sustainable construction, and supply chain management; Part Two addresses innovation and process improvement drivers, including strategic management, concurrent engineering, risk management, innovative procurement, knowledge management; Part Three explores future technologies in construction – and particularly, how these can be harnessed and leveraged to help procure innovation and process improvement.
Knowledge Management for the Telecommunications Industry by Thomas J. Housel,Sandra C. Hom Pdf
This report includes specific examples of how certain telecom industries use knowledge management to increase profitability: one telecom's new sales order process enabled a single service representative to perform the same functions as 12 technicians; how another company's call-center systems (after an extensive knowledge audit) yielded a 39.7 percent increase in capacity and a cost savings of $1,285,607; and how yet another competitor improved its return on process (ROP) and return on knowledge (ROK) by 87 percent after implementing an intranet system combined with an automated workflow application.