Performance Analysis And Consulting In Action Case Study Series

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Performance Analysis and Consulting (In Action Case Study Series)

Author : Jack J. Phillips
Publisher : Association for Talent Development
Page : 147 pages
File Size : 48,9 Mb
Release : 2000-05-01
Category : Business & Economics
ISBN : 9781607283447

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Performance Analysis and Consulting (In Action Case Study Series) by Jack J. Phillips Pdf

If your organization is looking for ways to improve performance, here's a source for proven systems, processes, and models from HRD experts. Twelve cases provide practical applications of performance analysis and consulting.

Performance Analysis and Consulting

Author : Jack J. Phillips
Publisher : Materials Research Society Sym
Page : 0 pages
File Size : 50,8 Mb
Release : 2000
Category : Business & Economics
ISBN : 1562861344

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Performance Analysis and Consulting by Jack J. Phillips Pdf

If your organization is looking for ways to improve performance, here's a source for proven systems, processes, and models from HRD experts. Twelve cases provide practical applications of performance analysis and consulting.

Building A Successful Consulting Practice (In Action Case Study Series)

Author : Patricia Pulliam Phillips
Publisher : Association for Talent Development
Page : 240 pages
File Size : 46,8 Mb
Release : 2023-05-26
Category : Business & Economics
ISBN : 9781607288763

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Building A Successful Consulting Practice (In Action Case Study Series) by Patricia Pulliam Phillips Pdf

Consulting is one of the fastest growing occupational groups in business today. For many talented individuals around the world, starting a consulting practice offers great opportunity for income growth and job satisfaction. Yet, consulting does have its unique set of challenges including lack of professional respect from potential clients and a high business failure rate. This book, Building a Successful Consulting Practice, will be helpful to anyone starting down this exciting and challenging road. It presents 12 case studies that analyze the success of consulting organizations. This book focuses particularly on small consulting practices, and specifically on those consulting practices closely related to the field of human resource development. You will find value in this book no matter where you are in the process of starting or running a consulting practice. No matter how you plan to use this book, the impressive group of contributors represented in this collection of case studies will be invaluable as you work to achieve your own level of success in the consulting business.

ROI for Technology Projects

Author : Brian Roulstone,Jack J. Phillips
Publisher : Routledge
Page : 368 pages
File Size : 45,9 Mb
Release : 2007-09-10
Category : Business & Economics
ISBN : 9781136367700

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ROI for Technology Projects by Brian Roulstone,Jack J. Phillips Pdf

This is the first book focusing on the ROI for technology investments written by a technology executive for technology decision makers with the support and guidance of the foremost authority in the discipline of Return on Investment. This book leverages the talents of both authors to provide a framework and methodology that can ensure greater success in mobilizing technology initiatives. There is no other book on the market that specifically addresses the critical need to prove ROI on resource intensive technology projects with a time-tested and industry leading methodology. To date, most ROI books have focused in the areas of human performance, training, marketing, and other human capital related disciplines. With increased scrutiny of technology spending by the most complex organizations in the world, technology leaders need a 'tool kit' to help them prepare for hard-hitting discussions with their organization's CFO, president, CEO, or chairman about the return they should expect from critical technology projects. Rather than focusing top managers' attention on cutting, challenging, and controlling expenditures (as many C-level accountants prefer to do), this approach guides technology managers in providing executives with more comprehensive, balanced information that helps all involved make better business decisions. Along the way, it helps technology managers communicate more effectively with the financial decision makers in their organizations. The book also shows executives how partnering with IT leaders can help top management understand the return these technology projects can provide to the organization in increased human efficiency, automation of manual processes, unified organizational data, and other high-return results from complex and critical technology initiatives. At the same time, executives and IT professionals need to have their projects measured with a balanced perspective. While the ROI itself is very important, it's also important to capture intangibles related to the project, as well as information about application and implementation of the project. Even earlier in the cycle, it's important to capture reaction to the technology and the extent to which individuals have learned the technology. Together, these data sets represent a balanced profile of success, with ROI at the pinnacle.

Return on Investment in Training and Performance Improvement Programs

Author : Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes
Publisher : Taylor & Francis
Page : 438 pages
File Size : 40,7 Mb
Release : 2024-05-01
Category : Business & Economics
ISBN : 9781040023075

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Return on Investment in Training and Performance Improvement Programs by Patricia Pulliam Phillips,Jack J. Phillips,Klaas Toes Pdf

The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patricia Pulliam Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition includes chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, human resources, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development and performance improvement at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers. See the offer on page 384 at the back of the book.

Return on Investment in Training and Performance Improvement Programs

Author : Jack J. Phillips
Publisher : Routledge
Page : 396 pages
File Size : 51,9 Mb
Release : 2012-06-25
Category : Business & Economics
ISBN : 9781136368325

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Return on Investment in Training and Performance Improvement Programs by Jack J. Phillips Pdf

The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.

Implementing On-the-Job Learning (In Action Case Study Series)

Author : Jack J. Phillips
Publisher : Association for Talent Development
Page : 208 pages
File Size : 54,6 Mb
Release : 2023-05-26
Category : Business & Economics
ISBN : 9781607284918

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Implementing On-the-Job Learning (In Action Case Study Series) by Jack J. Phillips Pdf

Do You Want to Make Better Use of Your Organizational Resources and Create More Relevant, More Effective Training? The emergence of the knowledge economy has brought new challenges to most organizations. To succeed, organizations have to respond quickly to this continuum of change. Off-the-job training requires a sizeable investment in organizational resources with sometimes questionable outcomes. This book, Implementing On-the-Job Learning, will illustrate how other companies have used and implemented a particular approach to facilitating employee learning in organizations—structured on-the-job learning. Structured on-the-job learning programs have the potential to make better use of your organization’s resources and create training that is more relevant and effective. This casebook should interest anyone involved in human resource development, especially those who make decisions regarding the design and delivery of training programs. The primary audience is practitioners who want to implement on-the-job training programs but have been frustrated in their attempts to find solid, real-life examples. Instructors, students in university and seminar settings, and researchers will also find this book to be a useful reference. Another audience is organization managers who want to make sure that trainers are adequately informed about potential training options. No matter how you plan to use this book, you will find it a valuable tool as you decide how to best meet the training, development, and performance goals of your organization. ASTD is proud to present the 27th book in the IN ACTION Series offering 13 case studies from a variety of organizations. The case study authors are diligently pursuing accountability in their areas of expertise. Through their writing, they share experiences at the forefront of applying leading-edge principles of on-the-job learning.

The ROI Fieldbook

Author : Patricia Pulliam Phillips
Publisher : Routledge
Page : 401 pages
File Size : 52,5 Mb
Release : 2007
Category : Business & Economics
ISBN : 9780750676229

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The ROI Fieldbook by Patricia Pulliam Phillips Pdf

Accompanying CD-ROM contains ... "dozens of tools, instruments, and templates ... [and] a thorough case study which is aligned with each fieldbook chapter to present how the ROI process and guiding principles are applied ... [and] interactive material such as "Are you ready for ROI?"--A self-assessment test. Other material includes templates for data collection, ROI analysis plan, action plan, and a cost summary sheet."--Page 4 of cover.

Beyond Transfer of Training

Author : Mary L. Broad
Publisher : John Wiley & Sons
Page : 288 pages
File Size : 46,5 Mb
Release : 2005-08-19
Category : Business & Economics
ISBN : 9780787981617

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Beyond Transfer of Training by Mary L. Broad Pdf

Did you know that an average of only 10%-20% of training resulted in changing or enhancing an employee?s performance on the job. So, why train? Picking up where her first book, the landmark Transfer of Training, left off (and retaining some of the most salient sections and strategies), this completely updated take on the topic shows trainers and performance professionals how to: Gain and maintain effective performance in complex systems. Find and engage clients and stakeholders in transfer of learning efforts. Support transfer of learning in E-environments. Evaluate the success transfer of learning interventions. Order your copy of this essential guide today!

Mastering the Instructional Design Process

Author : William J. Rothwell,H. C. Kazanas
Publisher : John Wiley & Sons
Page : 490 pages
File Size : 54,5 Mb
Release : 2011-01-06
Category : Business & Economics
ISBN : 9780470573709

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Mastering the Instructional Design Process by William J. Rothwell,H. C. Kazanas Pdf

The fourth edition of Mastering the Instructional Design Process has been completely revised and updated and is based on the instructional design competencies of the International Board of Standards of Performance and Instruction (IBSTPI). The book identifies the core competencies of instructional system design and presents them in a way that helps to develop these competencies and apply them successfully in real-world settings. This comprehensive resource covers the full range of topics for understanding and mastering the instructional design process including: detecting and solving human performance problems; analyzing needs, learners, work settings, and work; establishing performance objectives and performance measurements; delivering the instruction effectively; and managing instructional design projects successfully.

Performance Consulting

Author : Dana Gaines Robinson,James C. Robinson,Jack J. Phillips,Patricia Pulliam Phillips,Dick Handshaw
Publisher : Berrett-Koehler Publishers
Page : 311 pages
File Size : 50,5 Mb
Release : 2015-06
Category : Business & Economics
ISBN : 9781626562301

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Performance Consulting by Dana Gaines Robinson,James C. Robinson,Jack J. Phillips,Patricia Pulliam Phillips,Dick Handshaw Pdf

NEW EDITION, REVISED AND UPDATED In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people “jump to solutions” before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented. This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before-published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement. This remains a profoundly practical book, featuring tools, models, and checklists. It will enable you to make a difference in your organization that is valued, measurable, and sustainable.

ROI in Action Casebook

Author : Patricia Pulliam Phillips,Jack J. Phillips
Publisher : John Wiley & Sons
Page : 400 pages
File Size : 53,6 Mb
Release : 2008-03-07
Category : Business & Economics
ISBN : 9780787987176

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ROI in Action Casebook by Patricia Pulliam Phillips,Jack J. Phillips Pdf

ROI in Action Casebook offers a collection of ROI case studies that represent the classic use of the proven ROI Methodology. A companion volume to Jack J. Phillips and Patricia Pulliam Phillips?s six books in the Measurement and Evaluation series, this book clearly illustrates the ROI Methodology. The case studies represent a variety of applications in human resources, learning and development, and performance improvement. Each case follows the methodology and describes in detail how it was used to show the value of a particular project or program.

Serious Performance Consulting According to Rummler

Author : Geary A. Rummler
Publisher : John Wiley & Sons
Page : 192 pages
File Size : 55,6 Mb
Release : 2007-03-20
Category : Business & Economics
ISBN : 9780787996161

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Serious Performance Consulting According to Rummler by Geary A. Rummler Pdf

Learn what Geary Rummler means by Serious Performance Consulting (SPC) as you follow an extensive case study that shows what SPC engagement looks like and what a serious performance consultant does. In this examination, you'll see how to use SPC to: Find a viable critical business issue and establish how a project's success will be evaluated. Use a conceptual performance analysis framework to generate hypotheses for gaps in results. Establish the difference between "is" and "should" performance and the find the cause behind it. Specify a solution set that addresses all significant factors that affect the gap in results. "The idea behind Serious Performance Consulting According to Rummler is as simple as it is brilliant: Take a successful project and let the reader follow the performance consultant through the project. Geary Rummler tops it off with a play-by-play commentary in which he explains the consultant's reasoning and offers the reader the benefit of his experience." ?Klaus Wittkuhn, certified performance technologist and management consultant, Germany and South Africa "No smoke, no mirrors, no double-talk. This is much more than a how-to book; it's a professional development plan for any performance consultant who wants to master the craft." ?John Coné, former chief learning officer, Dell Computer, and consultant in organizational learning

Retaining Your Best Employees (In Action Case Study Series)

Author : Patricia Pulliam Phillips
Publisher : Association for Talent Development
Page : 195 pages
File Size : 49,7 Mb
Release : 2023-05-26
Category : Business & Economics
ISBN : 9781607289081

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Retaining Your Best Employees (In Action Case Study Series) by Patricia Pulliam Phillips Pdf

Keeping and retaining your best, high-performing employees is tough. But here's a resource that helps you take the best retention strategies from other organizations and apply them to your own situation. Explore what others are doing about managing retention, and learn about retention's impact on the individual employee who has chosen to leave or has been forced to leave an organization. This book includes 10 case studies on important topics, such as using recognition to manage retention, reinvigorating a mature company and using an internal degree program to reduce turnover.

Corporate Governance of Sustainability

Author : Raimund Bleischwitz
Publisher : Edward Elgar Publishing
Page : 289 pages
File Size : 43,9 Mb
Release : 2007-01-01
Category : Business & Economics
ISBN : 9781847206831

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Corporate Governance of Sustainability by Raimund Bleischwitz Pdf

This book considers the corporate governance of sustainability from a co-evolutionary perspective, exploring the linkages between pro-active approaches at the corporate level, market-based incentives and environmental networks. The contributors contend that governance for sustainable development has not yet been fully formulated, and requires further analysis in the context of policies, the role of the state and the inclusion of corporate and private actors. They question whether the governance of sustainable development goes beyond traditional, state-centred policy-making by aiming for proactive changes of private actors' behaviours at different levels. The discussion also encompasses relevant theory on corporate governance, competition, market failures and regulatory tools. An assessment methodology suitable for empirical network analysis at the meso-level is introduced, and its application is demonstrated using eight case studies. Raimund Bleischwitz and his team of contributing authors draw important conclusions for policy analysis and sustainability assessments and the actors involved. The book will therefore prove an invaluable resource for academics, scholars and policymakers focussing on applied sustainability research, policy analysis and evaluation.